Mercure Sighisoara Binderbubi - Hotel & Spa

Desjejum poderia ser melhor. Box chuveiro pequeno para um banheiro daquele tamanho

Amazing hotel rooms and common areas, a true museum ! Breakfast was excellent, service was excellent. I have not visited the spa so I cannot speak towards it. There are 2 things that really bothered me. I booked and paid 2 nights in the suite which had a king bed and a sofa bed . At booking time I marked 2 adults and a child 6 years old. When I checked in I asked to prepare the sofa bed and the manager promptly asked for extra 12 Euro ! I said that is why I booked the suite and she said that she has sent an email “
Hello,
Do you need extra bed for child?” The email was sent in the afternoon and I was driving for about 3 hours . I checked the email only when she told me about it . Anyway, I have never been asked about extra pay for the bedding, neither have I seen the requirement while booking . Nevertheless it was very annoying and spoiled my vacation mood . The second aspect that warrants improvement for such a visually appealing hotel is the procurement of higher-quality mattresses. Additionally, it would be beneficial to consider replacing the two adjacent mattresses with a single king-sized mattress.

Aunque por fuera no lo parecia tanto , por dentro es un hotel precioso, los muebles, las decoraciones en madera, las habitaciones.
Un hotel 5 estrellas. El desayuno si bien era correcto, no llegaba a la categoria del hotel. Volveriamos en otra ocacion

El hotel es amplio y cerca a la citadela. Pero no fue muy buena la experiencia. Nos dieron una habitación en el cuarto piso pero solo hay ascensor hasta el 3er piso. Tuve que cargar mi maleta por la escalera. No hubo ni ofrecimiento de ayuda. El cuarto tenía mal olor. El lavatorio del baño estaba sucio, aunque lo limpiaron luego que lo reportamos. El aire acondicionado no funcionaba bien. Demoró horas para poder enfriar un poco la habitación, mientras tanto pasamos calor. No regreso a ese hotel

Horrible experience! We had 2 rooms booked, 301 and 308. I was accommodated together with my 8 y old son in room 301, Josephine. As soon as we entered the room, we were greeted by a very uncomfortable chill and a terrible noise —clearly, the ventilation system was not functioning properly. Despite my attempts to adjust the thermostat and contact the front desk for assistance, the ventilation issues remained unresolved throughout my stay.

To make matters worse, the staff's attitude was incredibly rude and disappointing. When I approached them to address my concerns about the cold room, I was met with disrespect and a lack of support. It felt like my complaints were being brushed off, and I was left to fend for myself and my child in a very cold and uncomfortable environment. Bathroom ventilation, that was working like a drilling machine, could stop only when disconnecting the entire room from electricity. When electricity was back, it was starting again. When I indicated I cannot sleep in that temperature and noise, reception staff indicated I should exchange room with my parents, who were accommodated in the other room we booked, if I want to not sleep in cold. Alternatively that I should leave the hotel. It was 23.45 h and I was with a young child, in a room I paid for in advance. I was astonished.

Overall, my stay was marred by poor room conditions and unhelpful staff. I would not recommend this hotel to anyone looking for a pleasant and supportive hotel experience.

Trevligt o fint

Hotel molto bello vicino al centro storico di questa bellissima cittadina medievale. Buona pulizia delle stanze ,letto comodo ,colazione ottima e personale della reception cortese e disponibile.

Great choice

O hotel e muito aconchegante. Excelente cafe da manhã. Um restaurante que funciona a noite. Quarto grande. Boa localizacao. Atendentes atenciosos. Recomendo

Beautiful place - walking distance from all attractions!

Aircon not working, -4C outside, 19-20C in room.

Amazing stay - great hotel and location!

Parking was easy and plentiful. Breakfast was excellent! Easy walking distance to the old town. Service at check in and check out was amazing. Highly recommend!

Dead bugs everywhere in the room, they where never cleaned.

Very close to the old town

Camera grande pulita e accogliente con arredamento molto particolare e curato. Grande posto auto. Servizi dell'hotel eccellenti (abbiamo provato sia la spa che il massaggio). Colazione un po' povera per un hotel di questo livello, quindi da migliorare. Ristorante ottima qualità prezzo.

Very nice, historic hotel conveniently located near the old town. Highly recommend to anyone visiting Sighisoara

Amazing hotel ,the staff is exceptional and professional the hotel is decorated rustic very nice ,very clean and spacious everything is superlative

We enjoyed our stay and the friendliness of the staff. Thank you

Amazing place