Grand Smokies Resort Lodge Pigeon Forge

Hotels
8.1 (5820 reviews)
2385 Parkway , Pigeon Forge , us
+1 865-453-4106

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Affordable pricing
Cons:
Dirty rooms
Poor service
Subpar food quality

Categories

Cleanliness
7.18
Multiple reviews mentioned dirty rooms and poor cleanliness.
Service
8.65
Some positive mentions of staff service, but significant complaints about rudeness.
Location
9.69
Overall very positive feedback about the location and convenience of attractions.
Room Quality
7.64
Mixed feelings due to noise and maintenance issues like a clogged drain.
Amenities
8.67
The pool and arcade were well-received, but other amenities were lacking.
Value for Money
8.63
Seen as affordable compared to alternatives, but issues reduce perceived value.
Food and Beverage
6.18
Negative reviews regarding breakfast quality severely impacted this score.
Overall Experience
8.15
Overall mixed experiences, with some positive moments overshadowed by significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:34

Property Description

Indulge in Family Fun at Grand Smokies Resort Lodge

Exciting Amenities: Dive into fun at our indoor pool with a thrilling waterslide and a separate wading pool for the little ones, complete with a whimsical mushroom water feature.

Comfortable Accommodations: Relax in our non-smoking rooms equipped with modern conveniences like a flat-screen TV, microwave, and refrigerator. Upgrade to rooms with a balcony, spa bath, or kitchenette for added luxury.

Convenient Location: Explore nearby attractions such as the Titanic Museum and Parrot Mountain, with Hollywood Wax Museum just a short walk away. Enjoy easy access to shopping at Tanger Outlet and Gatlinburg city center.

Book your stay at Spirit of the Smokies Pigeon Forge now for a memorable family getaway!

Important information:

Guests must be at least 21 years or older to check-in.

Early check-in before 16:00 can be requested based upon availability on the day of check-in.

Late check-out until 12:00 can be requested based upon availability on the day of check-out.

Check-out after 12:00 will incur a charge for 1 full day.

At check-in, the property will place a hold on the credit card presented for the full amount of the stay. If a different form of payment is presented, the credit card hold may take up to 3 business days to be released.

Please note that the property does not accept reservations from local residents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

8.1
Based on 5820 reviews
Cleanliness: 7.18
Service: 8.65
Location: 9.69
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 6.18
Overall Experience: 8.15
K
Kenneth • couple • us
9
2026-08-08 • via Nuitee
P
Pam • couple • us
8
This couples favorite place!
Pros:

Conveniently located on the corner of Parkway and Teaster Lane. Easily accessible to everywhere!

Cons:

The rooms need some work. We have a favorite room that we request every time we stay, simply because we are familiar with it and most everything works.

2026-08-07 • via Nuitee
P
Pam • couple • us
8
Best place for this vacationing couple!
Pros:

This place is so conveniently located to everything! Easy access to the Parkway and Teaster Lane, which makes it accessible to almost any direction you want to go.

Cons:

There have been quite a few updates recently, but it could stand some more improvements to the rooms.

2026-08-07 • via Nuitee
P
Pam • couple • us
8
Pros:

It’s in a great spot!

Cons:

The rooms need some TLC!

2026-08-07 • via Nuitee
K
Krystal • solo_traveller • us
7
2026-08-06 • via Nuitee
T
Tammy • couple • us
9
2026-08-06 • via Nuitee
D
Diah • family_with_children • us
10
Perfect place to stay for a quick family getaway
Pros:

The pool was great! Rooms were cozy. Close to everything

Cons:

N/a

2026-08-06 • via Nuitee
A
Avery • solo_traveller • us
10
Pros:

Professional staff. Room was clean and spacious. The pools and slide are fun for when you can't go out due to bad weather. 10/10 will stay again.

2026-08-06 • via Nuitee
R
Ryan • couple • us
7
2026-08-05 • via Nuitee
C
Clint • couple • us
1
2026-08-05 • via Nuitee
Z
Zachary • family_with_children • us
4
The hotel was not very good and felt like it was trying to cover up just being generally gross with a few nice things
Pros:

The pool was nice and open late

Cons:

Dresser in room was broken, shower curtain was broken. Did not provide enough towels from the start. Bed was not comfortable. Breakfast was not good and was messy

2026-08-05 • via Nuitee
W
Willis • couple • us
9
Great place to stay and will def stay again
Pros:

Clean, good location

Cons:

Elevator didn’t work on the first day

2026-08-05 • via Nuitee
S
Smith • solo_traveller • us
9
Great place and staff!
Pros:

Staff, breakfast, pool, area and affordable.

Cons:

AC was struggling to keep the room cold.

2026-08-04 • via Nuitee
R
Rose • solo_traveller • us
8
2026-08-04 • via Nuitee
T
Torey • couple • us
10
2026-08-04 • via Nuitee
T
Traci • couple • us
9
2026-08-03 • via Nuitee
T
Teresa • solo_traveller • us
8
2026-08-03 • via Nuitee
H
Hunter • extended_group • us
7
2026-08-03 • via Nuitee
T
Traci • couple • us
9
Pros:

Location

2026-08-03 • via Nuitee
S
Stephanie • family_with_children • us
6
2026-08-03 • via Nuitee