Can Cera Hotel

Hotels
9.7 (316 reviews)
San Francisco, 8 , Palma de Mallorca , es

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Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional service from staff
Delicious food and high-quality amenities
Cons:
Noise from adjoining rooms
Limited natural light in some rooms

Categories

Cleanliness
9.52
General comments indicate cleanliness but some concerns were raised about noise impacting the stay.
Service
10
Exceptional service highlighted, particularly mentioning the warmth of manager José and generous gestures.
Location
9.52
Location mentioned positively across several reviews, indicating a desirable setting.
Room Quality
9.52
Rooms described as spacious and comfortable, although there were some complaints about natural light.
Amenities
9.52
Amenities such as the spa and breakfast praised highly, though there were minor mentions of accessibility.
Value for Money
9.52
Guests felt they received high value for their stay, especially with the unexpected upgrades.
Food and Beverage
10
Breakfast and dining experiences were consistently praised as delicious.
Overall Experience
10
Overall experiences were described as extraordinary, with personal touches enhancing guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:57

Property Description

Historic Luxury: Experience the grandeur of a 17th-century Mallorcan palace transformed into a luxurious sanctuary.

Sophisticated Design: Immerse yourself in a world of vintage elegance and contemporary artistry, where every corner tells a story of style and charm.

Relaxation and Indulgence: From the tranquil spa with private hot tub to the gourmet dining options, Can Cera promises a stay filled with comfort and culinary delights.

To uncover the allure of Can Cera and embrace the magic of old-world luxury, book your stay today.

Important information:

Please note, when booking more than 4 rooms, different policies and additional supplements may apply.

1 hour per day SPA access is included. Guest needs to book at reception and it's private use.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 14 and older are allowed.
    Adults stay for € 150 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 39 per day.

Location

Guest Reviews

9.7
Based on 316 reviews
Cleanliness: 9.52
Service: 10
Location: 9.52
Room Quality: 9.52
Amenities: 9.52
Value for Money: 9.52
Food and Beverage: 10
Overall Experience: 10
M
Monika • family_with_children • gb
10
I would love to come back one day. Thank you for lovely stay.
Pros:

Absolutely fabulous. Pure escapism from reality. Perfect place to treat your self and recharge.

2026-01-20 • via Nuitee
B
Boe • couple • es
10
2026-01-19 • via Nuitee
R
Ricardo • extended_group • us
10
Pros:

Great food great coffee

2026-01-19 • via Nuitee
E
Edouard • couple • mc
4
Rude and not accommodating team.
Pros:

Excellent location

Cons:

The staff was not accommodating. I asked to move my reservation for a longer period in the spring due to a family loss and they refused even though I said they could give me a nonrefundable (higher rate). My partner therefore went alone. The room had no warm water and when confronted they answered: your room is at the end of the hotel - sometimes water doesn’t reach it. Cannot recommend this place due to the people running it !

2026-01-14 • via Nuitee
P
Paul • couple • gb
10
Perfect
Pros:

Beautiful hotel mixing sleek design with original architecture. Very spacious bedroom and bathroom. Very friendly, polite and professional staff. Great location, only 10 minutes to most attractions

Cons:

Nothing really

2026-01-06 • via Nuitee
E
Eric • couple • be
10
Intensément agréable
Pros:

L’accuei et l’attention portée par le personnel au client.
Le décorum

Cons:

Un peu de bruit de la chambre à côté durant la nuit: enfants qui marchaient et parlaient fort à l’enragé au dessus

2026-01-01 • via Nuitee
G
Gerhard Ernst • couple • de
9
2025-12-31 • via Nuitee
B
Ben • couple • be
8
2025-12-24 • via Nuitee
T
Thomas • couple • de
9
2025-12-20 • via Nuitee
H
Herbert • couple • de
9
2025-12-18 • via Nuitee
J
Jacksonhome • couple • gb
10
fabulous pre Christmas stay cannot fault it in any way
Pros:

room was ready early. it was beautiful even though we had the cheapest option. breakfast was delicious

Cons:

nothing

2025-12-14 • via Nuitee
R
Reza • couple • at
10
2025-12-10 • via Nuitee
P
Peter • couple • ch
10
Pros:

If a healthy breakfast buffet matters to you, it really doesn’t get much better than this. The buffet is not only genuinely healthy but also delicious and beautifully presented. The friendly service by the hotel staff contribute to overall 5 star feel of this small up market boutique hotel

2025-12-08 • via Nuitee
J
Joakim • extended_group • se
10
Lyxigt
Pros:

Fräscht

2025-12-06 • via Nuitee
D
Dirk • family_with_children • de
6
2025-12-04 • via Nuitee
E
Eva • couple • ch
10
2025-11-20 • via Nuitee
J
Jordi • solo_traveller • es
8
Apacible i elegant
Pros:

L 'atmosfera

Cons:

El Servei de taxi que vais tenir va ser pèssim.

2025-11-17 • via Nuitee
N
Nicola • couple • it
9
2025-11-16 • via Nuitee
D
Danny • couple • gb
7
Pros:

Location, friendly staff

Cons:

Room had no natural light, internal courtyard had no roof and the stairs were dangerously wet when it rained

2025-11-10 • via Nuitee
A
Aistė • couple • ch
10
An absolute blast
Pros:

From the moment we arrived, our experience at this hotel was nothing short of extraordinary. The incredible manager, José, greeted us with such warmth and genuine kindness that we immediately felt at home. Within minutes of checking in, we were offered a complimentary breakfast, a four-hour early check-in, and even a room upgrade — all completely unexpected and incredibly generous gestures that set the tone for the rest of our stay.

The hotel itself is absolutely magnificent — the atmosphere, the energy, the design, and the overall aesthetic are simply breathtaking. Every corner of the property radiates beauty and tranquility.

We also enjoyed a wonderful massage with Paula, who was truly perfect in every possible way — professional, attentive, and so talented. It was one of the best spa experiences we’ve ever had.

To top it all off, the hotel went above and beyond to make our stay unforgettable. On my birthday, we came back to our room to find it beautifully decorated with balloons — such a thoughtful and heartwarming surprise.

José deserves a very special mention — he is absolutely fantastic, thoughtful, and dedicated to creating an amazing guest experience. Every interaction with him made us feel valued and cared for.

All in all, our stay was beyond perfect. We can’t thank the entire team enough for their hospitality, attention to detail, and kindness. This hotel truly exceeded every expectation — we’re already looking forward to coming back!

Cons:

That we had to leave 😫

2025-11-08 • via Nuitee