Can Cera Hotel

Hotels
9.7 (348 reviews)
San Francisco, 8 , Palma de Mallorca , es

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Exceptional service from staff
Delicious food and high-quality amenities
Cons:
Noise from adjoining rooms
Limited natural light in some rooms

Categories

Cleanliness
9.52
General comments indicate cleanliness but some concerns were raised about noise impacting the stay.
Service
10
Exceptional service highlighted, particularly mentioning the warmth of manager José and generous gestures.
Location
9.52
Location mentioned positively across several reviews, indicating a desirable setting.
Room Quality
9.52
Rooms described as spacious and comfortable, although there were some complaints about natural light.
Amenities
9.52
Amenities such as the spa and breakfast praised highly, though there were minor mentions of accessibility.
Value for Money
9.52
Guests felt they received high value for their stay, especially with the unexpected upgrades.
Food and Beverage
10
Breakfast and dining experiences were consistently praised as delicious.
Overall Experience
10
Overall experiences were described as extraordinary, with personal touches enhancing guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:57

Property Description

Historic Luxury: Experience the grandeur of a 17th-century Mallorcan palace transformed into a luxurious sanctuary.

Sophisticated Design: Immerse yourself in a world of vintage elegance and contemporary artistry, where every corner tells a story of style and charm.

Relaxation and Indulgence: From the tranquil spa with private hot tub to the gourmet dining options, Can Cera promises a stay filled with comfort and culinary delights.

To uncover the allure of Can Cera and embrace the magic of old-world luxury, book your stay today.

Important information:

Please note, when booking more than 4 rooms, different policies and additional supplements may apply.

1 hour per day SPA access is included. Guest needs to book at reception and it's private use.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 14 and older are allowed.
    Adults stay for € 150 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 39 per day.

Location

Guest Reviews

9.7
Based on 348 reviews
Cleanliness: 9.52
Service: 10
Location: 9.52
Room Quality: 9.52
Amenities: 9.52
Value for Money: 9.52
Food and Beverage: 10
Overall Experience: 10
L
Lorena • couple • au
10
Unforgettable, beautiful and must when in Mallorca.
Pros:

From the moment I entered the lobby I was blown away. Just perfect, the welcome beverage was just what I needed. Just beautiful, I loved the history behind the building, the room was perfect, it was just an unforgettable experience. The staff were all wonderful, attentive and exceeded my expectations. The location was also an added bonus.

Cons:

Not applicable

2026-07-10 • via Nuitee
A
Amy • family_with_children • gb
10
Luxury in the heart of Palma - fantastic hotel
Pros:

Perfect location, right in the heart of Palma. Due to the fact that there are not many hotel rooms it feels very exclusive and a slice of heaven.
Room size was fantastic and the facilities were exceptional. The bed was one of the comfiest I have slept in at a hotel.
The team at Can Cera are superb, everything you would expect from a luxury hotel. I have to give a special mention to Benjamin who was not only welcoming on arrival, but extremely helpful throughout our stay, and even went out of his way to email me at the end of our stay with recommendations for our onward journey (several of which we took up and we are thankful we did as the recommendations were well thought out and fantastic experiences for us).

Cons:

Nothing - the stay was exceptional

2026-07-07 • via Nuitee
L
Lindsey • couple • us
10
Can Cera is Palma Best in Class
Pros:

Can Cera is a best-in-class hotel, and certainly rates as one of the best stays I've had to date. The secluded (almost secret) entrance opens up into a divine oasis that serves as the breakfast/dining area, check-in, as well as a lounge space. The design aesthetic throughout evokes a quiet yet warm embrace, especially compared to the busy Old Town Palma streets just outside. We particularly enjoyed the breakfast each morning, which included a superb and concise selection of options to meet all needs. The staff were all incredibly personable, and went the extra mile to ensure our stay was enjoyable from end-to-end. Our room was lovely and well appointed, and the blackout shades provided a much needed respite for the jet lag! I cannot speak more highly of Can Cera and dream of someday returning :)

Cons:

I'm hard pressed to find any constructive feedback to provide to Can Cera, as the facilities, staff, and overall hospitality were simply excellent. The hot tub / jacuzzi tub in the spa area was out of service during our stay but this affected us in no way, as we had no intention of using this particular amenity.

2026-07-01 • via Nuitee
G
Genevieve • couple • au
10
2026-06-27 • via Nuitee
A
Andrew • couple • gb
10
absolutely loved it would def go back
Pros:

it was beautiful second time there great location

Cons:

nothing

2026-06-26 • via Nuitee
S
Sue • couple • gb
8
Beautiful, intimate hotel in a great location.
Pros:

The hotel is in a great location on a lovely, quiet street. The lobby is beautiful and the staff are incredibly kind and helpful.

Cons:

I found the bar area a bit dark but it looked very nice.

2026-06-15 • via Nuitee
E
enrique • couple • cl
10
One of the best and nicest hotels I have been.
Pros:

Everything; from decoration to service. All excellent. First class.

Cons:

Nothing

2026-06-14 • via Nuitee
C
Carlos • couple • ar
9
2026-06-08 • via Nuitee
M
Matko • couple • ar
9
Pros:

ES LA SEGUNDA VEZ QUE ME QUEDO EN ESTE HOTEL , UNICOOOOO PARA QUELLOS QUE QUIEREN PARAR EN PALMA UNPS DIAS , EL HOTEL NO CUENTA CON GYM NI AMETINES PERO ES BELLISIIIIIIIIIIIIIIMO ESCONDIDO DENTRO DE UNA PUERTA DE MADERA QUE NO DICE MUCHO DE LO QUE ENCONTRARAS ADENTRO . UNA SORPRESA PARA EXQUISITOS QUE SABEN DEL LUJO SECRETO

2026-06-08 • via Nuitee
M
Marco • couple • it
5
2026-05-26 • via Nuitee
Y
Yassine • couple • fr
7
2026-05-24 • via Nuitee
A
Alexandre • couple • fr
10
2026-05-22 • via Nuitee
S
Sule • couple • tr
10
2026-05-21 • via Nuitee
M
MATTHIEU • couple • fr
10
Un moment suspendu…
Pros:

Le charme de la bâtisse et la décoration de très bon goût.. La gentillesse du personnel. Le confort de la chambre.

2026-05-17 • via Nuitee
T
Tina • couple • gb
8
Very pleasant stay, great location
Pros:

Beautiful boutique hotel, staff were very accommodating and friendly, nice bar/restaurant area and breakfast delicious

Cons:

Mattress not very comfortable, too soft for us - we had an issue the first night with noise from staff at 1.30am sorting out a room adjacent to ours and had to complain, however manager very apologetic and it didn't happen again - could have also benefitted from a larger outside area, however this didn't spoil our stay

2026-05-16 • via Nuitee
C
Claudia • couple • de
9
Es war gerade über Ostern außergewöhnlich und man kann es nur empfehlen
Pros:

Die Lage in der Altstadt hat uns sehr gut gefallen.
Das Personal war so zuvorkommend, aufmerksam und hilfsbereit.
Das Gebäude, ein alter Palast, ist so traumhaft schön.

Cons:

Das Badezimmer. Es ist nicht getrennt vom Schlafzimmer und auch das WC ist nur mit einer halbhohen Glastür verschlossen.
Die Ausstattung ist toll, aber man hat keinerlei Privatsphäre.
Da die Duschwanne nur mit einer kleinen Glaswand abgetrennt ist, war es beim Duschen sehr kalt. Wir waren aber auch im April da. Vielleicht ist es im Sommer angenehmer.
Aber auch das würde uns nicht hindern wieder zu kommen.

2026-05-08 • via Nuitee
F
Fedor • couple • fr
10
A memorable stay in the hidden beauty
Pros:

Simply incredible, one of the best experiences with hotels in our life. The right balance between care and over-abusive attention & servility. The astonishing aesthetics: elegant, historical, modern & convenient. The evening tea menu! Oh my god, such a tiny thing, such a lovely touch. The breakfast buffet was perfect. The room was very-very lovely, with multiple light scenarios, convenient bathroom with both a bath and a shower. Great stay, great memories.

Cons:

Nothing really to complain about. A few small things in the room like not-so-tightly fixed reading light, or a lack of non-transparent door in the toilet/bide area.. but come on, it's so minor.

2026-04-30 • via Nuitee
R
Ray • couple • ie
9
2026-04-26 • via Nuitee
R
Robert • couple • at
10
2026-04-25 • via Nuitee
C
Christine • couple • ch
10
2026-04-19 • via Nuitee