JW Marriott Hotel Frankfurt

Hotels
Marriott Hotels & Resorts
9 (1995 reviews)
Thurn-und-Taxis-Platz 2 , Frankfurt/Main , de

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Room cleanliness
Breakfast disorganization

Categories

Cleanliness
8.09
The carpet in one room was noted as not clean.
Service
9.56
Staff are very respectful, attentive, and service-oriented. However, breakfast service was noted as disorganized.
Location
10
Excellent central location, very accessible.
Room Quality
8.6
Some rooms appear to be dated and not up to 5-star standards, but some reviews mention great views and comfort.
Amenities
8.55
Fitness center access is excellent, but some room amenities need improvement.
Value for Money
8.58
Pricing reflects a 5-star experience but aspects do not meet expectations.
Food and Beverage
9.04
Quality of drinks is high, but breakfast options could be improved.
Overall Experience
9.59
Overall a great experience, despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:05

Property Description

Luxurious Interior Design and Modern Cuisine:
Experience the epitome of luxury at JW Marriott Hotel Frankfurt with its elegant interior design and modern cuisine offerings. Indulge in a culinary journey at the Max On One restaurant with its seasonal specialties and walk-in wine cabinet.

Breathtaking Views and Relaxation:
Unwind in the spacious rooms and suites offering breathtaking views of Frankfurt's skyline and the Taunus hills. Enjoy holistic relaxation with tropical rain showers and 2 saunas in the hotel's spa area. Guests also have access to the Platinum Fitness First Health Club for ultimate rejuvenation.

Prime Location and Convenience:
Located in the heart of Frankfurt near the Zeil shopping street, JW Marriott Hotel offers convenience and accessibility. With Hauptwache Underground station nearby, exploring the city is a breeze. Don't miss the chance to book your stay at this luxurious retreat.

Important information:

pool usage is only allowed as of the age of 18.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 45 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1995 reviews
Cleanliness: 8.09
Service: 9.56
Location: 10
Room Quality: 8.6
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 9.04
Overall Experience: 9.59
A
alajmi family_with_children kw
10
2026-02-14 via Nuitee
S
surendra couple gb
7
2026-02-13 via Nuitee
C
Constanze couple de
9
Gerne wieder !
Pros:

wir haben ein Upgrade auf ein sehr schönes Panoramazimmer bekommen. Vielen Dank dafür !
Frühstück war sehr gut.
Tolle Lage: direkt an der Zeil gelegen, 2 Minuten Fußweg zur UBahn Station Hauptwache

2026-02-13 via Nuitee
A
Aurelien couple fr
10
2026-02-13 via Nuitee
M
Marcela family_with_children br
7
Custo benefício baixo
Pros:

Localização excelente e ótimo café da manhã.

Cons:

Achei o hotel caro e o quarto um pouco antigo.

2026-02-12 via Nuitee
E
Ermir solo_traveller be
10
2026-02-10 via Nuitee
A
Almutairi extended_group sa
9
كانت جميلة
Pros:

فندق جميل

Cons:

السعر كان غالي جداً

2026-02-10 via Nuitee
A
alajmi family_with_children kw
10
ممتاز
Pros:

انا من محبين هاذا الفندق واشكر استاذ محمود والشباب الي موجودين هناك بلا استثناء

Cons:

السعر وقت المعرض جدا مرتفع

2026-02-09 via Nuitee
D
Danny couple de
10
2026-02-09 via Nuitee
A
ali solo_traveller sa
10
like to thanks the team especial thanks to Mr Mahmoud Hamed the front office manager who help me
2026-02-08 via Nuitee
Z
Zuzana couple cz
9
2026-02-08 via Nuitee
M
Mohammad couple kw
10
Pros:

موظف الاستقبال شريف كان حدا متعاون

2026-02-08 via Nuitee
P
Petra couple cz
10
Pros:

Velmi dobrá lokalita, milý a ochotný personál. Vše co popisuje hotel na stránkách, tak sedí a je to tak v reálu.

Cons:

nic

2026-01-31 via Nuitee
T
Tzu Min couple mx
10
Pros:

員工樂意幫忙,清潔非常整齊

2026-01-31 via Nuitee
D
Dimitrinka couple bg
8
2026-01-29 via Nuitee
M
mordechai family_with_children il
10
Pros:

everything!!

2026-01-28 via Nuitee
S
Sanjeeb Safir family_with_children ae
8
Frankfurt - Stunning Contrast of modern skyscrapers, traditional buildings and quaint streets
Pros:

The location was excellent. Good restaurants within walking distance. Great Shopping Facilities. The High Street is very good and easy going. The entrance, facilities and amenities were acceptable. Among the Ritz at Berlin, Sofitel at Munich and JW Marriot at Frankfurt, this was the least assuming and basic. Breakfast was limited in spread, and our dietary preferences made the spread smaller. The staff made our stay comfortable. Easy to catch a shopping spree at a drop of a coin.

Cons:

The room temperature was again 22 or below degrees. The location and access to the property was not very enterprising.

2026-01-27 via Nuitee
F
Fabiana Knipl couple br
10
EXCELENTE
Pros:

Hotel muito bem localizado , cafe da manha excelente , academia nunca vi uma academia como aquela , tem de tudo para todos .Funcionários excelentes

Cons:

achei que podia ter alguma coisa explicando no quarto sobre wi-fi e sobre a agua que era cortesia

2026-01-26 via Nuitee
T
Tim couple de
10
2026-01-24 via Nuitee
A
Anthony couple nl
9
2026-01-24 via Nuitee