JW Marriott Hotel Frankfurt

Hotels
•
Marriott Hotels & Resorts
9 (2336 reviews)
Thurn-und-Taxis-Platz 2 , Frankfurt/Main , DE
+49 69 2972370

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Room cleanliness
Breakfast disorganization

Categories

Cleanliness
8.09
The carpet in one room was noted as not clean.
Service
9.56
Staff are very respectful, attentive, and service-oriented. However, breakfast service was noted as disorganized.
Location
10
Excellent central location, very accessible.
Room Quality
8.6
Some rooms appear to be dated and not up to 5-star standards, but some reviews mention great views and comfort.
Amenities
8.55
Fitness center access is excellent, but some room amenities need improvement.
Value for Money
8.58
Pricing reflects a 5-star experience but aspects do not meet expectations.
Food and Beverage
9.04
Quality of drinks is high, but breakfast options could be improved.
Overall Experience
9.59
Overall a great experience, despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:05

Property Description

Luxurious Interior Design and Modern Cuisine:
Experience the epitome of luxury at JW Marriott Hotel Frankfurt with its elegant interior design and modern cuisine offerings. Indulge in a culinary journey at the Max On One restaurant with its seasonal specialties and walk-in wine cabinet.

Breathtaking Views and Relaxation:
Unwind in the spacious rooms and suites offering breathtaking views of Frankfurt's skyline and the Taunus hills. Enjoy holistic relaxation with tropical rain showers and 2 saunas in the hotel's spa area. Guests also have access to the Platinum Fitness First Health Club for ultimate rejuvenation.

Prime Location and Convenience:
Located in the heart of Frankfurt near the Zeil shopping street, JW Marriott Hotel offers convenience and accessibility. With Hauptwache Underground station nearby, exploring the city is a breeze. Don't miss the chance to book your stay at this luxurious retreat.

Important information:

pool usage is only allowed as of the age of 18.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Location

Property Video

Guest Reviews

9
Based on 2336 reviews
Cleanliness: 8.09
Service: 9.56
Location: 10
Room Quality: 8.6
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 9.04
Overall Experience: 9.59
M
Michaela • solo_traveller • ca
5
Ok, but overpriced
Pros:

Location is good, check in staff was friendly.

Cons:

Room was dirty and not cleaned well. Stains on the towels, hair in the shower and floor (dark tile so you could see it) Stains on the couch.

2026-10-14 • via Nuitee
I
Iris Silverstein • family_with_children • il
8
2026-10-13 • via Nuitee
P
paula • couple • ie
10
Very enjoyable stay. Didnt really want to leave
Pros:

Beautiful hotel. Very comfortable. Excellent location

2026-10-12 • via Nuitee
W
Werner • extended_group • de
8
Wir waren sehr zufrieden. Ein angenehmes 5-Sterne-Hotel mit zuvorkommendem Service!
2026-10-12 • via Nuitee
R
Randa Mohamed Hassan • couple • eg
8
2026-10-11 • via Nuitee
F
Felicitas • couple • de
10
Wunderbar
Pros:

Es war sehr sauber und das Personal sehr lieb

Cons:

Nix

2026-10-11 • via Nuitee
J
Jorge Yoshizaku • extended_group • br
9
Great place to stay
Pros:

It’s located at the heart of the city, close to several stores and malls, you can definitely manage your day around it easily. Rooms are quite big and very comfortable, Nespresso machine at the room and the bed is great. Staff is also very friendly and helpful

Cons:

AC was not working properly on both rooms we’ve been

2026-10-11 • via Nuitee
M
MEI FONG • solo_traveller • tw
6
2026-10-11 • via Nuitee
A
Annette • solo_traveller • de
7
Pros:

Lage und das Zimmer an sich

Cons:

0 personal touch. Es fühlte sich eher nach einem 4 Sterne Hotel an

2026-10-10 • via Nuitee
T
Tilmann • couple • de
10
Wunderschön
Pros:

Alles perfekt

2026-10-10 • via Nuitee
S
Speisser • couple • fr
10
2026-10-10 • via Nuitee
E
Evgeny • solo_traveller • ru
8
2026-10-10 • via Nuitee
D
Daniyar • solo_traveller • kz
10
Pros:

Отличное расположение и вкусные завтраки! Большое спасибо Ясмин, которая сделала мне апргрейд номера с отличным видом на город!

2026-10-08 • via Nuitee
A
Ana Maria • family_with_children • co
10
Pros:

10 DE 10 TODO EXCELENTE

2026-10-08 • via Nuitee
L
Leonardo • solo_traveller • br
10
2026-09-19 • via Nuitee
S
Shivam • extended_group • gb
10
Excellent and Overjoyed, it was a fun stay overall.
Pros:

Room View was good. Though a higher floor may have provided a even better view. Breakfast was excellent. A huge and well deserved appreciation for Arsen, he was wonderful at the reception and very helpful :)

Cons:

Everything was excellent given the location.

2026-09-17 • via Nuitee
N
norberto • couple • ar
8
2026-09-17 • via Nuitee
A
ANUJ • solo_traveller • in
9
2026-09-16 • via Nuitee
L
Lisa • couple • de
8
2026-09-16 • via Nuitee
B
Birgitta • solo_traveller • is
10
2026-09-15 • via Nuitee