JW Marriott Hotel Frankfurt

Hotels
Marriott Hotels & Resorts
9 (2151 reviews)
Thurn-und-Taxis-Platz 2 , Frankfurt/Main , de

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Room cleanliness
Breakfast disorganization

Categories

Cleanliness
8.09
The carpet in one room was noted as not clean.
Service
9.56
Staff are very respectful, attentive, and service-oriented. However, breakfast service was noted as disorganized.
Location
10
Excellent central location, very accessible.
Room Quality
8.6
Some rooms appear to be dated and not up to 5-star standards, but some reviews mention great views and comfort.
Amenities
8.55
Fitness center access is excellent, but some room amenities need improvement.
Value for Money
8.58
Pricing reflects a 5-star experience but aspects do not meet expectations.
Food and Beverage
9.04
Quality of drinks is high, but breakfast options could be improved.
Overall Experience
9.59
Overall a great experience, despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:05

Property Description

Luxurious Interior Design and Modern Cuisine:
Experience the epitome of luxury at JW Marriott Hotel Frankfurt with its elegant interior design and modern cuisine offerings. Indulge in a culinary journey at the Max On One restaurant with its seasonal specialties and walk-in wine cabinet.

Breathtaking Views and Relaxation:
Unwind in the spacious rooms and suites offering breathtaking views of Frankfurt's skyline and the Taunus hills. Enjoy holistic relaxation with tropical rain showers and 2 saunas in the hotel's spa area. Guests also have access to the Platinum Fitness First Health Club for ultimate rejuvenation.

Prime Location and Convenience:
Located in the heart of Frankfurt near the Zeil shopping street, JW Marriott Hotel offers convenience and accessibility. With Hauptwache Underground station nearby, exploring the city is a breeze. Don't miss the chance to book your stay at this luxurious retreat.

Important information:

pool usage is only allowed as of the age of 18.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 45 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2151 reviews
Cleanliness: 8.09
Service: 9.56
Location: 10
Room Quality: 8.6
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 9.04
Overall Experience: 9.59
E
Eren solo_traveller tr
10
2026-05-30 via Nuitee
Y
Yoseph couple no
10
2026-05-30 via Nuitee
A
Anthonius couple nl
10
Helemaal perfect!
Pros:

Service, locatie en mooie kamer

Cons:

Niks

2026-05-29 via Nuitee
R
Renaud couple fr
10
Pros:

Everything

Cons:

Nothing

2026-05-28 via Nuitee
G
Galina family_with_children bg
10
Fantastic stay
2026-05-27 via Nuitee
H
Hanife solo_traveller ch
10
Pros:

alles

Cons:

alles

2026-05-27 via Nuitee
A
Afif family_with_children de
9
Pros:

Everything

2026-05-27 via Nuitee
S
Susan couple au
10
Fabulous location. Friendly staff. Would stay again
Pros:

Location was excellent. Staff were very friendly. Restaurant and bar was very good

Cons:

Breakfast seemed a bit haphazard . We stayed for 3 nights over a long weekend so be prepared not to be in a rush.
Re the sauna on level 4 there seemed to be an issue with the water being too hot.

2026-05-27 via Nuitee
F
Fatih couple fr
9
Sejour parfait, chambre luxueuse
Pros:

Hôtel luxueux, chambre spacieuse, très bien équipé, personnel très serviable et sympathique. Petit déjeuner était délicieux.

Cons:

Il peut avoir plus de chaînes étrangères sur la TV.

2026-05-26 via Nuitee
I
Ivan family_with_children kz
8
2026-05-25 via Nuitee
W
wanyu family_with_children de
10
2026-05-25 via Nuitee
R
Ramona- Lavinia couple gb
9
Lovely hotel, good night sleep; however, not a WOW hotel
Pros:

- comfortable, big bed
- lovely bathroom

Cons:

- the wooden floor as it was full of marks
- bed torn, corners
- furniture seemed old

2026-05-25 via Nuitee
D
Dennis solo_traveller de
9
2026-05-25 via Nuitee
E
Eran couple il
10
2026-05-25 via Nuitee
G
Gianluca solo_traveller it
8
2026-05-24 via Nuitee
محمد couple sa
1
Pros:

سيء لا انصح فيه

Cons:

سيء لا انصح فيه

2026-05-24 via Nuitee
L
Libya solo_traveller us
8
2026-05-22 via Nuitee
M
Marcos couple br
10
Maravilhoso! Ótima estadia
Pros:

Localização sem dúvida é o ponto forte. A academia é maravilhosa. Tudo muito bom, limpo, silencioso.

Cons:

Nada

2026-05-21 via Nuitee
S
SANDEEP solo_traveller in
9
Overall good experience
Pros:

Location and good ambience

Cons:

Some staff at the front desk was new and rude

2026-05-21 via Nuitee
T
Tanja couple de
8
2026-05-21 via Nuitee