JW Marriott Hotel Frankfurt

Hotels
•
Marriott Hotels & Resorts
9 (2019 reviews)
Thurn-und-Taxis-Platz 2 , Frankfurt/Main , de

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Room cleanliness
Breakfast disorganization

Categories

Cleanliness
8.09
The carpet in one room was noted as not clean.
Service
9.56
Staff are very respectful, attentive, and service-oriented. However, breakfast service was noted as disorganized.
Location
10
Excellent central location, very accessible.
Room Quality
8.6
Some rooms appear to be dated and not up to 5-star standards, but some reviews mention great views and comfort.
Amenities
8.55
Fitness center access is excellent, but some room amenities need improvement.
Value for Money
8.58
Pricing reflects a 5-star experience but aspects do not meet expectations.
Food and Beverage
9.04
Quality of drinks is high, but breakfast options could be improved.
Overall Experience
9.59
Overall a great experience, despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:05

Property Description

Luxurious Interior Design and Modern Cuisine:
Experience the epitome of luxury at JW Marriott Hotel Frankfurt with its elegant interior design and modern cuisine offerings. Indulge in a culinary journey at the Max On One restaurant with its seasonal specialties and walk-in wine cabinet.

Breathtaking Views and Relaxation:
Unwind in the spacious rooms and suites offering breathtaking views of Frankfurt's skyline and the Taunus hills. Enjoy holistic relaxation with tropical rain showers and 2 saunas in the hotel's spa area. Guests also have access to the Platinum Fitness First Health Club for ultimate rejuvenation.

Prime Location and Convenience:
Located in the heart of Frankfurt near the Zeil shopping street, JW Marriott Hotel offers convenience and accessibility. With Hauptwache Underground station nearby, exploring the city is a breeze. Don't miss the chance to book your stay at this luxurious retreat.

Important information:

pool usage is only allowed as of the age of 18.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 45 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2019 reviews
Cleanliness: 8.09
Service: 9.56
Location: 10
Room Quality: 8.6
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 9.04
Overall Experience: 9.59
J
JUDITH SANDRA • solo_traveller • fr
10
2026-04-18 • via Nuitee
N
Nurgul • couple • de
10
2026-04-18 • via Nuitee
J
JUDITH SANDRA • solo_traveller • fr
10
2026-04-18 • via Nuitee
A
Askar • couple • kz
8
Pros:

Са ый лучший был в соотношении цена-качество. Персонал - очень профессиональный. Один из самых лучших во Франкфурте.

Cons:

Цены подняли ощутимо. Чувствительно

2026-04-17 • via Nuitee
T
Thomas • couple • de
9
2026-04-16 • via Nuitee
G
Guilherme • couple • br
10
2026-04-15 • via Nuitee
S
Shuo • couple • de
9
2026-04-15 • via Nuitee
J
Jasna • couple • de
10
2026-04-14 • via Nuitee
M
münteha • family_with_children • tr
10
2026-04-13 • via Nuitee
M
Mohamed • couple • nl
9
2026-04-12 • via Nuitee
A
Antoinette • family_with_children • us
10
2026-04-10 • via Nuitee
E
Eckehard • couple • de
10
Nicht nur für geschäftliche Gelegenheiten ein Top-Hotel.
Pros:

Der Empfang war überaus freundlich wie auch die Bedienungen beim Frühstück. Der Blick aus der 24ten war tags und nachts großartig. Der Preis war am Osterwochenende günstig - anders kann man es nicht sagen.

Cons:

An Feiertagen ist der Gym-Bereich erst ab 10h geöffnet.

2026-04-10 • via Nuitee
L
Luca • family_with_children • it
7
2026-04-09 • via Nuitee
D
dtefan • couple • ch
10
2026-04-08 • via Nuitee
V
Vincent • couple • fr
10
Parfait
Pros:

Parfait !!!!

Cons:

Rien du tout

2026-04-07 • via Nuitee
M
Marson • couple • ch
10
2026-04-06 • via Nuitee
E
Erdogan • couple • de
10
Ein tolles Team freundliche Mitarbeiter
Pros:

Super Service

2026-04-06 • via Nuitee
M
Mykhaylo • couple • ua
10
2026-04-05 • via Nuitee
D
DenissD • family_with_children • ee
1
Cons:

Гостиница бронирует сумму на счете на 30 дней. После нескольких писем, менеджер врет вам, и утверждает что они ничего не бронировали, и стои выеснять через свой банк. Остановка в этой гостинице лишает вас денег на целый месяц.. первый раз с таким столкнулись. Учитывайте это, если планируете провести здесь хотя бы одну ночь.

2026-04-05 • via Nuitee
P
Phillippe • couple • ch
1
Das erste und letzte mal in diesem Hotel
Pros:

Gute Aussicht, mehr aber auch nicht

Cons:

Telefon geht nicht, Fernseher hat nicht funktioniert und eine Steckdose im Zimmer war ebenfalls nicht funktionsfähig. Als wir ein Upgrade bekommen haben war die Suite dreckig und hatte Haare in der Badewanne

2026-04-05 • via Nuitee