Holiday Inn Express and Suites Missoula by IHG

Hotels
•
Holiday Inn Express
8.5 (243 reviews)
150 Expressway , Missoula , US
+1 406-830-3100

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Consistently praised breakfast / excellent breakfast options
Friendly, attentive staff (front desk and breakfast staff)
Clean or spotless rooms reported by many guests
Convenient/great location for travelers
Comfortable beds and spacious rooms
Coffee machine that grinds fresh coffee
Cons:
Noise issues (rooms next to laundry, hallway noise, doors slamming)
Limited or sparse snack area (few/no snacks available)
Some rooms lacked in-room coffee
A few reports of cleanliness problems (hair, garbage)
Price perceived as high / paying for breakfast reduces value
Isolated service disruption (e.g., staff knocking early while guests slept)

Categories

Cleanliness
7.5
Many guests reported clean or spotless rooms and bathrooms, but a few noted issues (hair in bathroom, garbage on floor) and placement next to laundry created problems — mixed cleanliness.
Service
9.8
Staff consistently praised: front desk courteous and present, breakfast staff friendly and accommodating; overall service described as attentive and helpful.
Location
9.4
Multiple reviews highlight a convenient/great location for travelers and good proximity for stopovers — location is a strong point.
Room Quality
7.8
Rooms described as comfortable and spacious with good beds, but several reports of noise (laundry room, hallway, doors slamming) lowered the room experience for some guests.
Amenities
7.6
Breakfast offerings and a good coffee machine were noted positively, but inconsistencies (not all rooms had in-room coffee) and very limited snack-area options were frequent complaints.
Value for Money
6.5
Multiple guests felt the price was high or the stay was too expensive, and paying for breakfast reduced perceived value — overall value seen as below expectations.
Food and Beverage
9.9
Breakfast repeatedly described as very nice/excellent with friendly staff; coffee machine praised for fresh grinding — food & beverage is a standout.
Overall Experience
9.5
Overall stays were pleasant and met expectations for many guests, with friendly staff and good breakfast making stays enjoyable despite occasional cleanliness, noise, or value issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Indulge in Comfort and Convenience

Relaxation at Your Fingertips
Unwind in the indoor pool, hot tub, or hit the gym at the Missoula hotel. For entertainment, head to the game room.

Modern Amenities for a Pleasant Stay
Enjoy cable TV, free Wi-Fi, and coffee facilities in every room. Need to catch up on work? Utilize the business center.

Explore Missoula's Attractions
Conveniently located near Splash Montana water park and the Missoula Winery, with the University of Montana just a short drive away.

Book your stay at the Holiday Inn Express and Suites Missoula for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSO

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 243 reviews
Cleanliness: 7.5
Service: 9.8
Location: 9.4
Room Quality: 7.8
Amenities: 7.6
Value for Money: 6.5
Food and Beverage: 9.9
Overall Experience: 9.5
P
Peter • couple • us
4
More and more when you book with Booking you get a lousy room
Pros:

Clean with a great breakfast

Cons:

Because we used booking we were placed in a room right next to the laundry room which was noisy all night long

2026-10-30 • via Nuitee
A
Allyn • couple • us
9
Pros:

I like the coffee machine it grinds the coffee for a fresh cup of coffee.

2026-10-29 • via Nuitee
J
Jackie • couple • us
9
2026-10-28 • via Nuitee
R
Richard • solo_traveller • us
10
The warm welcome, the spotless room and great location, every part of my stay met my expectations.
Pros:

Staff was at the front desk each time I walked by, and very courteous. The room and bathroom were very clean. The breakfast staff was friendly and offered to make something different for me if needed. That was nice. Quiet hours were observed, so I slept well. Thank you for all your efforts!

Cons:

The price was a little high. I probably would have gotten a better rate if I had taken the time to get signed up with the club.

2026-10-23 • via Nuitee
Z
Zhou • couple • ca
7
2026-10-08 • via Nuitee
J
Jeff • couple • us
6
Ok. Price was high little to no snacks in the snack area for purchase. Really loud in the room.
Pros:

Breakfast good. Staff friendly.

Cons:

Staff knocked on door Saturday 8:30 am when we were trying to sleep in. The room was oddly lout for a hotel. Lots of doors slamming hallway noise and voices. Sounded like everyone was in our room.

2026-09-14 • via Nuitee
G
Greg • couple • us
8
A quick overnight stay on a long road trip.
Pros:

A fairly new hotel in a convenient location. Rooms were clean and staff was friendly.

Cons:

Not all rooms had in room coffee. I like coffee!

2026-09-03 • via Nuitee
M
Melissa • family_with_children • us
10
2026-08-25 • via Nuitee
S
Samuel • extended_group • fr
9
Pros:

Tout

Cons:

Rien

2026-08-24 • via Nuitee
K
Karen • family_with_children • us
5
It was mediocre and the price was too expensive.
Pros:

Breakfast was very nice and the location was good.

Cons:

The room wasn’t as clean as I would expect (eg. hair wads in the bathroom, garbage on floor by bed).

There was not much snacks to choose from in their snack area, not even a candy bar.

2026-08-21 • via Nuitee
A
Alex Wirtz • family_with_children • us
10
Pros:

Great, spacious room for myself and my family on our way back from Glacier National Park. Highly recommend this hotel for those traveling through!

2026-08-17 • via Nuitee
T
Thomas • couple • us
10
Relaxing and pleasant
Pros:

The saff cheerful attitude,

Cons:

There were no negative issues

2026-08-12 • via Nuitee
A
Abigail • solo_traveller • us
10
2026-08-05 • via Nuitee
E
Emma • solo_traveller • us
10
2026-07-25 • via Nuitee
E
Erik • couple • de
9
2026-07-20 • via Nuitee
S
Shiloh • family_with_children • us
10
2026-06-28 • via Nuitee
C
courtney • family_with_children • us
8
Pros:

Excellent breakfast options. Conveniently located and friendly staff.

2026-06-25 • via Nuitee
B
Blake • solo_traveller • us
7
2026-06-21 • via Nuitee
A
Annette • family_with_children • us
8
A lovely stay. Thank you
Pros:

Love the welcome in and help

Cons:

Paying for breakfast

2026-06-09 • via Nuitee
S
Susan • extended_group • us
10
Quiet clean
Pros:

Very nice breakfast each morning with a friendly staff

2026-05-26 • via Nuitee