La Réserve Genève Hotel & Spa

Hotels
•
The Leading Hotels of the World
9.2 (455 reviews)
301 route de Lausanne , Geneva , ch
+41 22 959 59 59

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional staff and service
Beautifully maintained rooms
Cons:
Pest issues in room
Accessibility problems due to many stairs

Categories

Cleanliness
7.44
Issues with pests noted in the room affected overall cleanliness.
Service
9.91
Exceptional staff mentioned in multiple reviews, providing outstanding service.
Location
9.45
Conveniently located near airport and city center.
Room Quality
9.4
Rooms described as elegant and well-maintained.
Amenities
9.43
World-class spa and various dining options indicated.
Value for Money
8.89
Overall experience provides good value for price.
Food and Beverage
9.44
Dining experiences highlighted as a real culinary delight.
Overall Experience
9.61
Overall experiences were memorable and highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 23:39

Property Description

Luxurious Accommodation and Amenities
Surrounded by a 10-acre park on Lake Geneva, La Réserve Genève Hotel & Spa offers luxurious rooms with hardwood floors, air conditioning, and free WiFi. The 5-star hotel also boasts indoor and outdoor pools, 4 restaurants, and a bar.

Extensive Spa Facilities
Spanning 2,500 m², the spa features a hammam, saunas, steam baths, a fitness center, and 17 treatment rooms. Guests can enjoy a range of treatments and relaxation areas. Note that the spa is exclusively for guests above 14 years old, with childcare services available during the day.

Culinary Delights and Scenic Dining
Indulge in French and Chinese cuisine or opt for light dishes at the gourmet restaurants with charming terraces. During summer, savor Mediterranean cuisine at the pool-side restaurant, Le Lodge. For a casual ambiance, unwind at the Bar-lounge day or night.

Experience luxury and relaxation at La Réserve Genève Hotel & Spa. Book now to enjoy a memorable stay with complimentary spa access and exquisite dining options.

Important information:

Please note that children are only allowed to the indoor swimming-pool from 2pm to 4pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Location

Guest Reviews

9.2
Based on 455 reviews
Cleanliness: 7.44
Service: 9.91
Location: 9.45
Room Quality: 9.4
Amenities: 9.43
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 9.61
R
Romas • solo_traveller • ae
10
Pros:

outside Pool area, service, hotel taxi boat, team very friendly, spa zone, chinese restaurant

2026-08-08 • via Nuitee
A
Andreas • solo_traveller • ch
10
2026-08-08 • via Nuitee
S
Sophia • solo_traveller • ch
7
2026-08-05 • via Nuitee
R
Ronen • couple • il
10
2026-08-03 • via Nuitee
E
Elena • couple • cy
7
A comfortable hotel with attentive management that takes guest feedback seriously
Pros:

The room was comfortable, the hotel was quiet, and check-in was quick and efficient. The location was also convenient for our stay.

Cons:

During our stay, there was an issue that affected our overall impression of the hotel. However, the management responded promptly, took the matter seriously and assured me it would be investigated and resolved.

2026-07-20 • via Nuitee
P
Philippe • couple • ch
9
2026-07-20 • via Nuitee
G
Gerald • couple • gb
6
Good but needs an upgrade.
Pros:

Great location. Good spa.

Cons:

The rooms are becoming dated.

2026-07-19 • via Nuitee
L
Lapolla • couple • gb
10
2026-07-16 • via Nuitee
I
Irene • solo_traveller • ch
5
Etwas enttäuschend
Pros:

Gute Lage, gutes, gepflegtes Essen

Cons:

Sehr alte, renovationsbedürftige Zimmer und Bäder. Kein Lift!

2026-07-09 • via Nuitee
P
Philipp • couple • ch
9
Pros:

Sehr schönes hotel

Cons:

Preis - Leistung stimmt für Standard Room nicht

2026-07-04 • via Nuitee
I
Irene • couple • ch
6
Braucht dringend eine Renovation!
Pros:

Die Lage ist grossartig, die Gartenanlage ist sehr schön.
Das Personal ist sehr höflich und zuvorkommend.

Cons:

Die Zimmer und Bäder sind total veraltet. Auch die öffentlichen Räume und die Bar sind düster und das Mobiliar ist alt und stillos. Das Frühstücksbuffet ist nicht attraktiv.

2026-07-04 • via Nuitee
S
Sergej • extended_group • ch
4
Definitely not good value for money!
Pros:

Chinese restaurant was still ok.

Cons:

Old property. Looks like it has not been renovated since the first opening.
Very unfriendly staff at the reception. Almost no service at the pool.

2026-06-25 • via Nuitee
A
anna • family_with_children • ae
7
Pros:

location is great. outdoor facilities are wasome

Cons:

service was way too average. interior was too old /tired. AC was weak and not capable to keep comfortable temperature. cleaning was notl well timed. quite disappointed for 5* hotel. Will not come back.

2026-06-22 • via Nuitee
A
Alain • couple • fr
4
Chaud
Pros:

Piscine et decors

Cons:

Climatiseur inefficace en pleine canicule

2026-06-21 • via Nuitee
H
HUSSEIN • couple • sa
9
ممتازه
Pros:

الموقع وقربه من المطار والاطلاله والخدمه

Cons:

المصاعد
المطاعم فقط اثنين

2026-06-19 • via Nuitee
C
Claudio • solo_traveller • us
10
2026-06-19 • via Nuitee
S
Samuel • family_with_children • de
10
2026-06-13 • via Nuitee
E
Edward • couple • us
8
2026-06-10 • via Nuitee
I
Iren • couple • ae
6
Pros:

A truly beautiful and romantic property with a magnificent park, lovely boat rides, and a wonderful atmosphere. We especially enjoyed the stunning surroundings and peaceful setting. The hotel offers two excellent restaurants, and the staff were exceptionally friendly, attentive, and helpful throughout our stay. We had a wonderful experience and would be delighted to return.

Cons:

Unfortunately, the rooms feel quite dated and would benefit from renovation. The furniture, curtains, and overall interiors are showing their age. The room layout was also somewhat unusual and not particularly convenient.

The biggest disappointment was that the boat was out of service. One of the main reasons we chose this hotel was to enjoy a sunny day on the lake and use the boat service. Instead, we had to take taxis both ways. What was even more disappointing was being told that this is a recurring issue and that the boat breaks down regularly.

Thank you. I hope this feedback is helpful.

2026-06-09 • via Nuitee
R
Ravi • couple • gb
1
2026-06-02 • via Nuitee