Best Western Plus Au Grand Saint Jean

Hotels
•
Best Western Plus
7.8 (2475 reviews)
18 Rue Du Faubourg Madeleine , Beaune , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Board games/puzzles
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Breakfast service delays
Heating problems

Categories

Cleanliness
6.38
Issues noted with cleanliness, including hair in the bathtub and lack of attention to cleanliness in the breakfast area.
Service
8.35
Personnel described as friendly and helpful, though service issues reported regarding breakfast and bag handling.
Location
9.39
Ideal location near historical centers and convenient for exploring the city.
Room Quality
7.84
Rooms comfortable, but some reported issues like malfunctioning heating and dated decor.
Amenities
6.87
Limited amenities noted, such as a lack of restaurant options and insufficient breakfast seating.
Value for Money
8.33
Good value considering location, but some questioned the breakfast pricing.
Food and Beverage
6.88
Breakfast service issues reported, including insufficient supplies, but quality of food described positively.
Overall Experience
8.35
Generally positive experience marred by some service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:13

Property Description

Modern Rooms with Essential Amenities
Sure Hotel au Grand Saint-Jean offers comfortable rooms with private bathrooms, flat-screen TVs, and WiFi access, ensuring a pleasant stay for all guests.

Convenient Buffet Breakfast
Start your day right with a delicious buffet breakfast served daily at the hotel, providing a variety of options to suit every palate.

Central Location with Easy Access
Located in the heart of Beaune, just a short walk from popular attractions and the shopping center, Sure Hotel by Best Western Centre Beaune is the ideal choice for travelers looking to explore the charm of the city effortlessly.

Experience comfort and convenience at Sure Hotel au Grand Saint-Jean. Book now for an unforgettable stay in Beaune!

Important information:

Please note that rooms for disabled guests are available upon request.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VGO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 2475 reviews
Cleanliness: 6.38
Service: 8.35
Location: 9.39
Room Quality: 7.84
Amenities: 6.87
Value for Money: 8.33
Food and Beverage: 6.88
Overall Experience: 8.35
C
Constance • couple • fr
9
2026-03-28 • via Nuitee
T
Taktak • solo_traveller • fr
6
2026-03-27 • via Nuitee
F
francois • couple • be
7
Pros:

tout

Cons:

la taille de la salle de bain

2026-03-25 • via Nuitee
K
Karen • extended_group • fr
7
Pros:

i liked the space, room and the check in reception. The service of the staffs were largely helpful and professional except for the check in experience.

Cons:

During check in, we were sent to a wrong room with a double bed instead of 2 single beds (that we requested in our booking.) We went back to ask for a room with 2 single beds. They sent us to a new room. When we returned from dinner, we were informed they had given us a wrong room again. We were finally redirected to our correct room. There was no attempt to make these inconvenience better with a proper expression of regret. I almost felt it was our fault.

Also, the room 103 constantly have this smell of the water pipes. It smelt like humidity in the pipes that is coming from the bathroom.

2026-03-23 • via Nuitee
J
jessica • family_with_children • ch
8
Pros:

L emplacement, la chambre, petit déjeuner et le parking

2026-03-23 • via Nuitee
B
bernadette • family_with_children • fr
6
Pros:

L'emplacement

Cons:

Tache sur la moquette, pas digne d'un 4 étoiles

2026-03-22 • via Nuitee
S
Sebastien • solo_traveller • fr
7
2026-03-21 • via Nuitee
I
Ioualalen • family_with_children • fr
4
2026-03-21 • via Nuitee
J
jens • couple • dk
8
2026-03-18 • via Nuitee
M
Mathieu • solo_traveller • fr
9
2026-03-16 • via Nuitee
L
Lesieur • couple • fr
9
Pros:

L'emplacement, le parking et le calme
Petit déjeuner impeccable
Personnel souriant et courtois

2026-03-16 • via Nuitee
L
laurent • solo_traveller • fr
9
2026-03-16 • via Nuitee
F
Francoise • couple • re
7
Hôtel quelque peu vieillot mais bien situé .
Pros:

Situation en centre ville

Cons:

La vue depuis ma fenêtre qui ouvre sur une cour à hauteur , en béton couvert de mousse par endroits

2026-03-16 • via Nuitee
G
Guglielmo • extended_group • it
8
Ottima posizione e buon rapporto qualità/prezzo
Pros:

La posizione-eccellente- e la tranquillità

Cons:

Niente da eccepire. Un frighetto in camera sarebbe utile

2026-03-15 • via Nuitee
K
Kevin • family_with_children • gb
10
Pros:

Great location, big car park

Cons:

No beer available at reception bar!

2026-03-15 • via Nuitee
J
jf • couple • fr
5
On attendait mieux d’un best western plus
Pros:

Très mauvaise insonorisation.
Nous entendions absolument tout de la chambre d’à côté. Comme ils de sont levés à 6 heures nous avons été réveillé à ce moment là.

Cons:

Mauvaise insonorisation

2026-03-14 • via Nuitee
J
jean-noel • solo_traveller • fr
8
Une solution pratique d'un bon rapport qualité/prix à proximité du centre historique de la ville.
Pros:

une solution pratique: un hotel confortable avec un grand parking à proximité immédiate du coeur de la ville

Cons:

le meuble penderie assez moche qui ne correspond pas à un standard 4 étoiles. le système de climatisation de la chambre qui soufflait du froid quand on le mettait en route, heureusement compensé par la chaleur du sèche -serviette dans la salle de bains.

2026-03-13 • via Nuitee
S
Serge • family_with_children • be
8
2026-03-13 • via Nuitee
A
Andrew • couple • gb
7
Nice, straight forward room. Good location.
Pros:

Nice, straight forward room. Good location.

2026-03-12 • via Nuitee
J
Jean-Baptiste • couple • fr
10
2026-03-11 • via Nuitee