Best Western Plus Au Grand Saint Jean

Hotels
Best Western Plus
7.8 (2524 reviews)
18 Rue Du Faubourg Madeleine , Beaune , fr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Board games/puzzles
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Breakfast service delays
Heating problems

Categories

Cleanliness
6.38
Issues noted with cleanliness, including hair in the bathtub and lack of attention to cleanliness in the breakfast area.
Service
8.35
Personnel described as friendly and helpful, though service issues reported regarding breakfast and bag handling.
Location
9.39
Ideal location near historical centers and convenient for exploring the city.
Room Quality
7.84
Rooms comfortable, but some reported issues like malfunctioning heating and dated decor.
Amenities
6.87
Limited amenities noted, such as a lack of restaurant options and insufficient breakfast seating.
Value for Money
8.33
Good value considering location, but some questioned the breakfast pricing.
Food and Beverage
6.88
Breakfast service issues reported, including insufficient supplies, but quality of food described positively.
Overall Experience
8.35
Generally positive experience marred by some service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:13

Property Description

Modern Rooms with Essential Amenities
Sure Hotel au Grand Saint-Jean offers comfortable rooms with private bathrooms, flat-screen TVs, and WiFi access, ensuring a pleasant stay for all guests.

Convenient Buffet Breakfast
Start your day right with a delicious buffet breakfast served daily at the hotel, providing a variety of options to suit every palate.

Central Location with Easy Access
Located in the heart of Beaune, just a short walk from popular attractions and the shopping center, Sure Hotel by Best Western Centre Beaune is the ideal choice for travelers looking to explore the charm of the city effortlessly.

Experience comfort and convenience at Sure Hotel au Grand Saint-Jean. Book now for an unforgettable stay in Beaune!

Important information:

Please note that rooms for disabled guests are available upon request.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VGO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 2524 reviews
Cleanliness: 6.38
Service: 8.35
Location: 9.39
Room Quality: 7.84
Amenities: 6.87
Value for Money: 8.33
Food and Beverage: 6.88
Overall Experience: 8.35
N
Nadège couple it
6
Pros:

Posizione ottima
Cameriera addetta alla prima colazione professionale è molto disponibile

Cons:

Poca cordialità e disponibilità dello staff in front Office

2026-05-02 via Nuitee
R
Roberto couple it
7
Hotel comodo ma non adeguato rispetto allo standard dei servizi
Pros:

Posizione

Cons:

Struttura datata con livello di servizi non da 4 stelle

2026-05-02 via Nuitee
E
Elbert solo_traveller nl
8
While in transit with a full car. Ideal locaton too/from zNetherlans
Pros:

It is dated but location excellent. With safe parking

Cons:

Safe parking

2026-05-01 via Nuitee
B
Berenice couple fr
9
2026-05-01 via Nuitee
W
Winnifred couple nl
7
X
Pros:

Aardig personeel, locatie, parkeer gelegenheid

Cons:

Hadden een kamer aan de voorkant gekregen, het was te benauwd om met dichte ramen te slapen. Er was geen ventilator of airco en het lawaai op straat was tot diep in de nacht dus slecht geslapen.

2026-05-01 via Nuitee
C
Catherine couple pt
8
Pros:

Location

Cons:

The room was a good size but had two large beds so was cramped.

2026-04-28 via Nuitee
R
Remy extended_group ch
9
Pros:

Centre ville avec grand parking sécurisé dans une cour intérieure . Top .

2026-04-26 via Nuitee
J
Joseph solo_traveller nl
5
Handig als stop over
Pros:

De locatie

Cons:

Ik kom hier al weer een paar jaar. De locatie vanaf de snelweg gezien is prettig gesitueerd in relatie tot het aantrekkelijke centrum. Afgesloten parking is prettig. Dat alles is een statisch gegeven. De service lijkt per jaar achteruit te gaan. Een simpele ‘goedenavond/ welkom/ hoe was de reis’ ervaar ik als aangenaam na 7 uur rijden. Negeren/ wachten en vervolgens zonder aankijken ‘uw naam’ is wat mij betreft een onaangename start. Een kamer die ruikt naar stilstaand water is een tweede ‘jammer’ … Tsja … voor €115,00 mijn ziel laten pijnigen… volgende keer pijnig ik mijn portemonnee wat meer …

2026-04-25 via Nuitee
V
Victoria couple gb
9
2026-04-24 via Nuitee
A
Anna Maria solo_traveller de
8
2026-04-23 via Nuitee
C
Cinthia couple br
7
2026-04-23 via Nuitee
Юрий couple ua
7
2026-04-22 via Nuitee
C
Claire couple be
8
2026-04-22 via Nuitee
D
David couple gb
8
Good location with parking near the centre of a lovely town
Pros:

We stayed here as an overnight resting point on our way back to England from the French Alps. The location is excellent, as it is a short walking distance to the centre of town, and an easy drive from the motorway. The hotel was very clean, with good private parking, a nice breakfast selection, and very friendly staff. The room was comfortable, and very quiet at night. There is a wide selection of restaurants within minutes of the hotel. We would stay here again.

2026-04-22 via Nuitee
L
laurent couple fr
9
2026-04-21 via Nuitee
C
chantale couple fr
10
Pros:

Emplacement et confort et propreté

Cons:

Petit déjeuner un peu cher

2026-04-21 via Nuitee
J
Jasmine extended_group ch
8
Pros:

the location was spectacular- bed extremely comfortable- very cool entrance and design in general for a best western- friendly staff - parking great and easy to go in and out

Cons:

The recommendation restaurant list in the lobby was out of date, one of the restaurants on it was permanently closed. When we asked for a drink when returning after dinner in the lobby area we were told the bar closed at 22:00. If you are a guest in the hotel you should be able to order at least until midnight.

2026-04-20 via Nuitee
J
Jean-Claude G. solo_traveller fr
8
2026-04-20 via Nuitee
R
Renaud couple fr
8
2026-04-20 via Nuitee
B
Bettina solo_traveller de
8
2026-04-17 via Nuitee