Hotel Oasi Castiglione

Hotels
8.4 (472 reviews)
Via Castiglione 62 , Ischia , it

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Thermal pools
Cons:
Poor room quality
Rude service
Bad value for money

Categories

Cleanliness
7.83
The room was old and shabby, indicating a need for renovation.
Service
9.3
Some staff were unfriendly and unhelpful, but others were friendly and willing to assist.
Location
10
Great location near the sea and thermal pools.
Room Quality
6.84
Room was in poor condition with worn-out amenities.
Amenities
9.79
The amenities provided were decent, but the thermal park operations were lacking.
Value for Money
6.82
Terrible value for money considering the service and room quality.
Food and Beverage
7.78
Breakfast was poor, both in quality and price.
Overall Experience
8.83
Overall disappointing stay with some redeeming factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 11:47

Property Description

Luxurious Wellness Experience

Nestled in the Castiglione thermal park, Hotel Oasi Castiglione offers a 4-star luxurious retreat with complimentary access to its top-notch wellness facilities. Indulge in rejuvenating spa treatments and unwind in the thermal pools for a truly relaxing experience.

Culinary Delights

Savor the exquisite Ischia cuisine and delectable Neapolitan seafood dishes at the hotel's two specialty restaurants. Start your day with a delightful breakfast served in your room or outdoors with a picturesque sea view, creating a perfect dining experience.

Seaside Serenity

Relax in the spacious rooms adorned with light colors and featuring private terraces. Enjoy modern amenities such as air conditioning, TV, and free Wi-Fi, with some rooms offering mesmerizing sea views. Take advantage of free access to the private pier during the summer months, complete with sun loungers and parasols for a tranquil seaside escape.

Experience luxury and comfort at Hotel Oasi Castiglione - book your stay now for an unforgettable getaway!

Important information:

Please note that the private pier is available from 15 June until 30 September.

Massages, mud therapy and other treatments come at extra costs.

Please note that shared areas are accessed via steps.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Oct 20, 2025 until Tue, Apr 21, 2026
Swimming pool: Closed from Mon, Oct 20, 2025 until Tue, Apr 21, 2026
Swimming pool: Closed from Mon, Oct 20, 2025 until Tue, Apr 21, 2026
Swimming pool: Closed from Mon, Oct 20, 2025 until Tue, Apr 21, 2026
Swimming pool: Closed from Mon, Oct 20, 2025 until Tue, Apr 21, 2026
Swimming pool: Closed from Mon, Oct 20, 2025 until Tue, Apr 21, 2026
Swimming pool: Closed from Mon, Oct 20, 2025 until Tue, Apr 21, 2026
Swimming pool: Closed from Mon, Oct 20, 2025 until Tue, Apr 21, 2026
Spa/wellness center is closed from 2026-04-21 until 2025-10-20
Bar is closed from 2026-04-21 until 2025-10-20
Sauna is closed from 2026-04-21 until 2025-10-20
Hot tub/jacuzzi is closed from 2026-04-21 until 2025-10-20

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 472 reviews
Cleanliness: 7.83
Service: 9.3
Location: 10
Room Quality: 6.84
Amenities: 9.79
Value for Money: 6.82
Food and Beverage: 7.78
Overall Experience: 8.83
F
FORTUNATO family_with_children it
8
2026-01-19 via Nuitee
P
patrick couple us
10
love it
Cons:

nothing

2026-01-19 via Nuitee
A
Angela Fatima extended_group it
10
2026-01-19 via Nuitee
F
Fabrizio family_with_children it
10
Così deve essere
Pros:

Struttura già visitata varie volte ma tutto eccezionale; posizione fantastica, ambiente top con profumo di mare e giardino, staff gentilissimo, ristorante annesso di alto livello, piscine fantastiche (e una termale adatta ai bambini di 30* impagabile), perfetta pulizia e code (anche nel we) praticamente inesistenti, stanza fresca e personale di servizio attentissimo… ricomincerei tutto da capo…

Cons:

Forse qualcuno potrebbe criticare la dimensione della camera ma quanto bisogna starci dentro? e altri potrebbero dire che taluni punti mosaico di alcune piscine sono stati sistemati dozzinalmente; a tutti questi suggerisco di andare in una spa piena di crucchi e di lasciare a me questa.

2026-01-19 via Nuitee
G
Gazza couple it
8
Ho trascorso in relax un' ottima vacanza.
Pros:

Ottima posizione molto panoramica, colazione ottima ed abbondante forse troppo cara.

Cons:

Migliorerei l'arredo della camera e soprattutto del bagno, vasi molto datati ed usurati.
Il prezzo di 15 euro della colazione lo trovo alto.

2026-01-19 via Nuitee
M
Monica couple it
9
2026-01-19 via Nuitee
M
Monica couple it
4
Piacevole ma senza attenzione al cliente
Pros:

Mediocre 15 euro e mi sento rispondere la spremuta da arance e’ a pagamento

Cons:

Servizi e attenzione al cliente , la stanza pessima televisore non funzionante col decoder del 1518
Cassaforte bloccata ogni giorno stanza senza finestra vergognoso 4 stelle
Le piscine e la natura splendide la posizione splendida ma il resort da rivedere . Personale medico eccellente . Al ristorante sibilla e i ragazzi del bar gentilissimi come tutto lo staff ma non supportato dalla struttura e dall organizzazione

2026-01-19 via Nuitee
A
Andrea family_with_children gb
9
2025-10-14 via Nuitee
S
Susan Louise couple gb
7
2025-10-14 via Nuitee
C
Claudio Maria couple it
10
2025-10-13 via Nuitee
A
Antonella extended_group it
3
Cons:

Extremely disappointing stay — definitely not worth the price.
We booked a Superior Sea View Room but found an old, shabby room that needs full renovation: worn-out bathroom, calcified shower, and overall neglect. The staff were unhelpful and mainly interested in getting paid. At check-out time they even entered the room to take our luggage, very rudely.

After leaving the room, before being allowed back into the thermal park, they demanded an extra €30 for a very poor breakfast — despite the funicular being out of order (under maintenance) and no one informing us beforehand. It took over half an hour to move between room and park because only one buggy was operating.

The lifeguards were also unfriendly, forcing hotel guests to stay in the shade while the best sunny spots were reserved for day visitors.
Terrible value for money — poor service, poor maintenance, poor attitude. Never again.



🇩🇪 Deutsche Bewertung (Kurzfassung)

Enttäuschender Aufenthalt – völlig überteuert.
Wir buchten ein Superior-Zimmer mit Meerblick, erhielten aber ein altes, abgewohntes Zimmer mit kaputten Armaturen und verkalkter Dusche. Das Personal war unhöflich und nur am Bezahlen interessiert; beim Check-out kamen sie sogar ins Zimmer, um unser Gepäck mitzunehmen.

Nach dem Auschecken verlangten sie weitere 30 € für ein sehr schlechtes Frühstück, bevor wir wieder ins Thermalbad durften – obwohl die Seilbahn wegen Wartung außer Betrieb war und wir darüber nicht informiert wurden. Der Transport mit dem einzigen verfügbaren Wagen dauerte über eine halbe Stunde.

Auch im Thermalbereich unfreundliche Bademeister und schlechte Organisation: Hotelgäste mussten im Schatten liegen, während Tagesgäste die sonnigen Plätze erhielten.
Schlechtes Preis-Leistungs-Verhältnis – miserabler Service, keine Empfehlung!

2025-10-11 via Nuitee
H
Hrubej family_with_children cz
8
Pros:

Poloha u moře a termální bazény

Cons:

Slabé snídaně někdy málo čerstvé

2025-10-10 via Nuitee
E
EDUARDO family_with_children it
9
2025-10-09 via Nuitee
W
Werner couple de
7
Schön aber mit Einschränkungen
Pros:

Die Anlage ist zwar etwas in die Jahre gekommen, aber immer noch wunderschön mit toller Aussicht.

Cons:

Obwohl ca. 95 % der Liegen an den Pools nicht belegt waren, durfte man nur seine zugewiesene Liege benutzen. Man fühlte sich vom Personal ständig beobachtet und jeden Tag musste man sich mehrfach ausweisen, dass man auch nicht die falsche Liege benutzte.
Das Restaurant ist eine Katastrophe.
Teuer und ohne jeden Geschmack.
Klimaanlage war ohne jede Funktion.

2025-10-07 via Nuitee
D
David extended_group gb
4
Good for the pools and a room to sleep, but thats it
Pros:

The pools were great, the staff were in general very friendly and helpful (especially the bar staff)

Cons:

The restaurant for breakfast, 15€ and we asked if we could have a fried egg, and the attitude was „ohh i dont know, thats extra, ill have to ask the chef“, we tried to sit inside because we was cold and was told no because it was already set up for lunch (9am…), the lack of anything to do in the evening, having to travel up and down with car or the train, ok it was free but when windy or wet, having to wait till they come with a lack of shelter isnt nice. The walls and floors in the room are thin, if you have loud neighbours like we did, good luck sleeping.

2025-10-04 via Nuitee
A
Albert couple cz
8
2025-10-02 via Nuitee
S
Stefan couple ch
7
Pros:

Pekne prostredie, veľa možnosti na relax

Cons:

Na izbách nedostatočne vybavenie, plastové poháre žiaden bar, toaletné potreby jeden univerzálny šampón. Veľmi malo za veľa peňazí.

2025-10-02 via Nuitee
I
Ian couple gb
10
Good location on the island, plenty to do on the resort
Pros:

Staff were all very friendly and helpful. We were able to leave our luggage before check in and it was then taken to the room for us to arrive back to. Plenty staff available and all willing to help. Reception was on hand with good tips for getting around the island - bus stop just outside the resort. Room was very clean and comfortable. Resort has very good facilities, plenty places to lie in the sun and the thermal pools are good to dot between.

Cons:

Would suggest that the snack bar could be more of a bar with more options available to drink.

2025-09-29 via Nuitee
M
Maria Cristina couple it
4
Se ristrutturassero le stanze sarebbe ok. Non è un 4 stelle così!
Pros:

Bellissimo il parco termale con le piscine, immerso nel verde e lo staff gentile.

Cons:

Struttura che ha decisamente bisogno di una ristrutturazione. Arredamento e situazione camere "fatiscenti". Ci hanno spostato appena arrivati perché la prima stanza era un vero tugurio, umido e sporco e non prendeva né rete telefonica né wifi. Gravissimo per una camera standard di un 4 stelle. Meglio la stanza in cui ci hanno spostato, ma dovrebbero ristrutturare e investire perché la situazione è grave.

2025-09-28 via Nuitee
L
Lisa family
6
Pros:

The grounds were beautiful. It is not walkable outside of the hotel so you need to take a bus or get a cab if you do not have a car. The staff was very friendly and helpful. The only big issue were the rooms. Ours was very moldy, even the mattresses had mold on them.

2025-09-23 via Nuitee