Porto Suítes Natal Hotel

Hotels
7.8 (1887 reviews)
Av Presidente Café Filho, 682 , Natal , BR

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
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Review Highlights

Pros:
Beachfront / sea view location
Good value for money (multiple mentions of cost-benefit)
Pleasant pool area and mirante/viewpoint
Generally good breakfast and kitchen offerings
Several reports of friendly, attentive staff
Cons:
Inconsistent cleanliness; reports of moldy smell and need for improvement
Room comfort problems: worn mattresses, uncomfortable beds, AC failures and need for repairs
Service shortcomings: bureaucratic or slow check-in, reservation/attention issues, occasional rude staff
Paid and cramped parking; elevator frequently under maintenance
Noise from ongoing renovations; unreliable Wi‑Fi reported

Categories

Cleanliness
6.8
Mixed reports: several guests praised cleanliness, but multiple reviews mention issues (moldy smell in a room, comments that cleanliness can improve) leading to below-average score.
Service
6.5
Mixed to negative: friendly and attentive staff noted in some reviews, but there are repeated complaints about bureaucratic or slow check-in, an instance of rude reception, reservation/attention failures and one severe case forcing a guest to leave.
Location
9.5
Consistently strong: many guests highlight beachfront/front-sea location, excellent sea views, mirante and proximity to the beach as major positives.
Room Quality
6
Below average: several mentions of uncomfortable or worn mattresses ("seems like a canoe"), bed discomfort, moldy odor in a room, non-functioning air conditioning and general need for repairs.
Amenities
8.5
Generally good: pleasant pool area facing the ocean and a notable viewpoint; breakfast offered variety in many stays. Some negatives (paid/cramped parking, elevator frequently under maintenance) reduce the score slightly.
Value for Money
9
Strong positive perception: multiple guests explicitly call out good or excellent cost-benefit, recommending the hotel for value despite some shortcomings.
Food and Beverage
8
Mostly positive: breakfast and kitchen praised in several reviews for variety and quality, though a few guests found the breakfast options limited.
Overall Experience
8.1
Generally positive overall with standout highlights (location, views, pool, value), but tempered by service lapses, room comfort issues and occasional noisy renovations or facility problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:20

Property Description

Beachfront Paradise at Porto Suítes Natal Hotel

Spectacular Views from the Rooftop Pool
Indulge in breathtaking views of Praia dos Artistas from our rooftop pool, overlooking the stunning "artists' beach".

Comfortable Rooms and Local Cuisine
Relax in our welcoming rooms featuring Queen-size beds and private balconies. Treat your taste buds at our restaurant and snack bar offering delicious local dishes.

Convenient Amenities and Nearby Attractions
Stay connected with free internet access while being just steps away from the vibrant nightlife, restaurants, and attractions of Natal. Don't miss the chance to explore Pipa city, located a short distance from our property.

Experience the perfect blend of luxury and convenience at Porto Suítes Natal Hotel. Book your stay now!

Important information:

If you are staying at the hotel on honeymoon, please inform the hotel via the comments box when making your reservation.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAT

Location

Guest Reviews

7.8
Based on 1887 reviews
Cleanliness: 6.8
Service: 6.5
Location: 9.5
Room Quality: 6
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 8.1
M
Márcia Lima Valões • family_with_children • br
9
Dentro do esperado ocorreu tudo certinho.
Pros:

O café muito bom, e o atendimento.

Cons:

A distância do centro.

2026-10-31 • via Nuitee
L
Liegge • family_with_children • br
8
Pros:

Gostei de tudo, mas poderiam rever as taxas de estacionamento, serviços .

2026-10-31 • via Nuitee
M
Maria aparecida • solo_traveller • br
10
2026-10-31 • via Nuitee
F
felipe • family_with_children • br
10
2026-10-28 • via Nuitee
L
Ludimila • family_with_children • br
8
2026-10-27 • via Nuitee
L
Leid • family_with_children • br
10
Hospedagem maravilhosa
Pros:

Não tenho do que reclamar. Funcionários super atenciosos e educados. Quarto todo dia era limpo Café da manhã maravilhoso!!!

Cons:

Não tenho nada a falar..

2026-10-27 • via Nuitee
I
Iran • extended_group • br
7
Pros:

Localização

Cons:

Do atendimento

2026-10-26 • via Nuitee
D
Dioran • extended_group • br
10
2026-10-26 • via Nuitee
S
Stephan • couple • de
9
2026-10-26 • via Nuitee
S
Savio • extended_group • br
8
Pros:

Cama boa

Cons:

Um pouco velho

2026-10-25 • via Nuitee
L
Laisa • couple • br
10
Hotel incrível, bem estruturado, funcionários bem educados, ótima localização, super indico!!!
Pros:

Quarto com vista pro mar

Cons:

Pouco iluminada, espelho ficou no local não tão estratégico isso foi única coisa que me incomodou assim .

2026-10-24 • via Nuitee
C
Claudemilson • family_with_children • br
6
Cons:

Horário pré determinado do café da manhã, atendimento péssimo no jantar, um único funcionário, atendendo e reduzindo o número de pratos.
Localização horrível,elevadores ruins, piscina ruim,

2026-10-22 • via Nuitee
S
SARAH • solo_traveller • br
6
Pros:

Localização e tamanho do quarto

Cons:

Instalacoes bem velhas, com manutencai ruim.. com torneiras quebradas.. controle do ar funciona muito mal, porta do frigobar nem fechava direito.

2026-10-21 • via Nuitee
M
Matheus • family_with_children • br
10
2026-10-17 • via Nuitee
P
Patricia R Martins • family_with_children • br
10
Pros:

Gostei da localização, o quarto que ficamos tinha vista para o mar e o café da manhã foi excelente.

2026-10-17 • via Nuitee
C
carolina • extended_group • br
6
Nao gostei
Cons:

Primeiro nos colocou em um quarto muito velho e com muito mofo, bem diferente da foto do site. Depois de reclamarmos conseguimos mudar para um quarto mais novo. O hotel é atras de uma favela, e a praia da frente nao é para banho, alem de que nao é perto das principais praias e restaurantes, é cerca de 10km. O cafe da manha foi o pior que ja tomei ate hoje, alem de que voce precisa reservar horario para tomar o cafe, o que nao faz sentido para quem está de ferias e nao quer ter horario para acordar. Nao ha bebidas ou comidas no frigobar, voce precisa ir na recepcao pegar se quiser ter uma agua no quarto. Nao gostei, nao irei voltar e nao recomendo. O preco da diaria é em conta, mas tem hoteis com o mesmo valor e com qualidade melhor.

2026-10-17 • via Nuitee
B
Bruno • family_with_children • br
9
Localização excelente e funcionários atenciosos
Pros:

Localização e atendimento dos funcionários

Cons:

Estacionamento ser pago

2026-10-16 • via Nuitee
N
Nivia • couple • br
10
2026-10-15 • via Nuitee
J
Junior • solo_traveller • br
10
2026-10-14 • via Nuitee
G
Gilvan • solo_traveller • br
10
2026-10-12 • via Nuitee