Porto Suítes Natal Hotel

Hotels
7.8 (1887 reviews)
Av Presidente Café Filho, 682 , Natal , br

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
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Review Highlights

Pros:
Beachfront / sea view location
Good value for money (multiple mentions of cost-benefit)
Pleasant pool area and mirante/viewpoint
Generally good breakfast and kitchen offerings
Several reports of friendly, attentive staff
Cons:
Inconsistent cleanliness; reports of moldy smell and need for improvement
Room comfort problems: worn mattresses, uncomfortable beds, AC failures and need for repairs
Service shortcomings: bureaucratic or slow check-in, reservation/attention issues, occasional rude staff
Paid and cramped parking; elevator frequently under maintenance
Noise from ongoing renovations; unreliable Wi‑Fi reported

Categories

Cleanliness
6.8
Mixed reports: several guests praised cleanliness, but multiple reviews mention issues (moldy smell in a room, comments that cleanliness can improve) leading to below-average score.
Service
6.5
Mixed to negative: friendly and attentive staff noted in some reviews, but there are repeated complaints about bureaucratic or slow check-in, an instance of rude reception, reservation/attention failures and one severe case forcing a guest to leave.
Location
9.5
Consistently strong: many guests highlight beachfront/front-sea location, excellent sea views, mirante and proximity to the beach as major positives.
Room Quality
6
Below average: several mentions of uncomfortable or worn mattresses ("seems like a canoe"), bed discomfort, moldy odor in a room, non-functioning air conditioning and general need for repairs.
Amenities
8.5
Generally good: pleasant pool area facing the ocean and a notable viewpoint; breakfast offered variety in many stays. Some negatives (paid/cramped parking, elevator frequently under maintenance) reduce the score slightly.
Value for Money
9
Strong positive perception: multiple guests explicitly call out good or excellent cost-benefit, recommending the hotel for value despite some shortcomings.
Food and Beverage
8
Mostly positive: breakfast and kitchen praised in several reviews for variety and quality, though a few guests found the breakfast options limited.
Overall Experience
8.1
Generally positive overall with standout highlights (location, views, pool, value), but tempered by service lapses, room comfort issues and occasional noisy renovations or facility problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:20

Property Description

Beachfront Paradise at Porto Suítes Natal Hotel

Spectacular Views from the Rooftop Pool
Indulge in breathtaking views of Praia dos Artistas from our rooftop pool, overlooking the stunning "artists' beach".

Comfortable Rooms and Local Cuisine
Relax in our welcoming rooms featuring Queen-size beds and private balconies. Treat your taste buds at our restaurant and snack bar offering delicious local dishes.

Convenient Amenities and Nearby Attractions
Stay connected with free internet access while being just steps away from the vibrant nightlife, restaurants, and attractions of Natal. Don't miss the chance to explore Pipa city, located a short distance from our property.

Experience the perfect blend of luxury and convenience at Porto Suítes Natal Hotel. Book your stay now!

Important information:

If you are staying at the hotel on honeymoon, please inform the hotel via the comments box when making your reservation.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAT

Location

Guest Reviews

7.8
Based on 1887 reviews
Cleanliness: 6.8
Service: 6.5
Location: 9.5
Room Quality: 6
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 8.1
M
Mariana • family_with_children • br
8
Boa, nós voltaríamos
Pros:

Funcionários bem receptivos.

Cons:

Café da manhã

2026-08-26 • via Nuitee
R
Rogério Régis Gomes De Moura • solo_traveller • br
10
2026-08-23 • via Nuitee
R
Renan • solo_traveller • br
7
Pros:

Recepção muito efetiva, localização ótima.

Cons:

Quarto poderia ter maior conforto, e shampoo e condicionador

2026-08-21 • via Nuitee
M
Marcus Vinicius • solo_traveller • br
3
Pros:

Funcionários eram gentis

Cons:

O hotel está precisando de manutenção, os móveis dos quartos estão esfarelando, o banheiro tem odor, o elevador além de pequeno dá uma sensação de insegurança

2026-08-20 • via Nuitee
R
Rodrigues • solo_traveller • br
10
Pros:

Ambiente muito lindo e confortável café da manhã delicioso

2026-08-20 • via Nuitee
J
Jeferson • solo_traveller • br
10
2026-08-19 • via Nuitee
M
Magda • couple • br
10
Foi maravilhoso
Pros:

Tudo

Cons:

Nd

2026-08-18 • via Nuitee
G
Giovanni • couple • br
10
Ótima estadia.
Pros:

Conforto, atendimento e instalações excelentes.

2026-08-17 • via Nuitee
A
ANA CLAUDIA GONCALVES MACHADO • couple • br
3
Pros:

Infelizmente a experiência não foi boa. Nos colocaram em um quarto com cheiro de mofo, tv não funcionou, não tinha toalha de banho, o box estava cheio de cabelo. Trocaram pra outro menos pior. Mas o corredor é extremamente barulhento, café da manhã deixou a desejar, obras acontecendo no horário do café. Péssima experiência.

2026-08-17 • via Nuitee
J
Junior • couple • br
8
2026-08-15 • via Nuitee
D
Diogo • solo_traveller • br
8
Pros:

Atendimento dos funcionários, limpeza, localização, café da manhã muito bom e chuveiro de qualidade.

Cons:

Hóspede ter que pagar por vaga de estacionamento, qualidade do wi-fi ruim, vazamento no box do banheiro, não ter café de cortesia aos hóspedes, sendo que mesmo tendo a possibilidade de comprar, o valor da xícara de café é um absurdo e ter que pagar taxa de hospedagem em qualquer serviço solicitado.

2026-08-13 • via Nuitee
G
Giovani • solo_traveller • br
10
Pros:

Visão da paisagem, camas confortáveis, quartos limpos, receptividade

Cons:

Barulho do ambiente externo dentro do quarto

2026-08-09 • via Nuitee
A
Adalberto • solo_traveller • br
7
Mediana
Pros:

Localização

Cons:

Limpeza

2026-08-08 • via Nuitee
J
Júnior • couple • br
5
Aceitável.
Pros:

Gostei da localização somente.

Cons:

Não gostei do check in. Muita burocracia.
Não gostei da assistência que é oferecida aos hóspedes. Precisei de garfos, facas e pratos para almoçar no quarto, e o que foi me dito que n tinha disponibilidade na hora, tinha que esperar o funcionário voltar do intervalo. Enquanto isso, meu almoço ficando frio.
Fora isso, não gostei da garagem, muito apertado para manobras.
Café da manhã também, sem muitas opções.

2026-08-07 • via Nuitee
P
Pedro • solo_traveller • br
10
2026-08-05 • via Nuitee
E
Eli • couple • br
10
2026-08-04 • via Nuitee
T
Thyago • extended_group • br
10
2026-08-04 • via Nuitee
C
Claudenis • couple • br
8
Pros:

Hotel é muito bom. Vale o custo benefício

Cons:

Quarto estava com cheiro de mofo, estacionamento é pago

2026-08-03 • via Nuitee
C
Cabral • solo_traveller • br
8
Hotel muito bom
Pros:

O hotel tem uma boa localização (frente mar) e boa organização e limpeza além ótimo café da manhã com bastante variedade.

2026-08-03 • via Nuitee
D
Denise • couple • br
10
Maravilhoso
Pros:

Local

Cons:

Nada

2026-08-03 • via Nuitee