Grand Tropic Suites Hotel

Hotels
Independent
7 (52 reviews)
Jln. Letjend S. Parman Kav. 3, Jakarta, Jakarta, 11014 , Jakarta , ID

Facilities

Meeting rooms
Fitness facilities
Free WiFi
Swimming pool
24-hour front desk
Garden
Luggage storage
Sauna
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Good location
Great facilities
Cons:
Food not to taste
Inconvenient card issuance

Categories

Cleanliness
5.91
Standard quality for this hotel tier.
Service
7.38
Standard service standard for a hotel of this rating.
Location
8.42
Location is good.
Room Quality
6.47
Standard quality for this hotel tier.
Amenities
6.9
Facilities is great.
Value for Money
6.36
Standard quality for this hotel tier.
Food and Beverage
4.91
Food at the restaurant not to my taste.
Overall Experience
6.48
Overall experience is acceptable, with pros and cons noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:02

Property Description

Experience the ultimate combination of comfort and leisure at Grand Tropic Suites Hotel, your perfect getaway in Jakarta.

Recreational Facilities
Dive into relaxation with our outdoor pool, enjoy a match on the tennis court, or unwind in the sauna – perfect for both leisure and fitness enthusiasts.

Dining Options
Savor delectable dishes at Tropic Restaurant, or opt for the convenience of our 24-hour room service for a cozy in-room dining experience.

Modern Amenities
Our 188 air-conditioned rooms are equipped with LCD televisions and complimentary Wi-Fi. Enjoy the added luxury of complimentary toiletries, safes, and desks to ensure a seamless stay.

Indulge in the perfect blend of luxury and convenience, and make your reservation today at Grand Tropic Suites Hotel!

Important information:

  • Pool access available from 6 AM to 8 PM.
  • No pets and no service animals are allowed at this property.
  • Free in-room WiFi has a 3-device limit.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7
Based on 52 reviews
Cleanliness: 5.91
Service: 7.38
Location: 8.42
Room Quality: 6.47
Amenities: 6.9
Value for Money: 6.36
Food and Beverage: 4.91
Overall Experience: 6.48
R
RAWI family_with_children
8
Pros:

Location is good. Facilities is great. Food at the restaurant not to my taste. Issued only 1 card even if you come with family. Quite inconvenience. Other that that, all is good.

2025-07-01 via Nuitee
G
Geetha family
6
Pros:

If you like to shop, great location between ciputra and central park malls. The apartments are cleaned regularly but furniture and interior/bathrooms was dated and a little dirty. Bedding and pillows great, cleaned daily. Great view of city. Wifi connectivity very poor, which the kids didn't like! Also, only one key for apartment for 5 people. Lots of pros and cons.

2025-04-16 via Nuitee
Y
Yohei family_with_children
8
Pros:

スタッフの気さくでフレンドリーな対応が良かったです。
インドネシア語が出来た方がより過ごしやすいです。
施設にはあまり期待しない方がよいかと思います。

2025-01-02 via Nuitee
V
Vera family_with_children
10
Pros:

Good place for family vacation. Not far from the mall. Nice people they're friendly. I recommended. Im gonna go back again for my next vacation.

2024-09-22 via Nuitee
D
Dannil family_with_children
6
Pros:

Close to malls. Very old and rundown. Need some updates.

2024-09-07 via Nuitee
M
Marianne family_with_children
10
Pros:

recommended for kids and family.thx

2024-08-21 via Nuitee
V
Vera family_with_children
10
Pros:

the place is good for Vacation affordable price many kinds of swimming pools good service nice people and safe, the place is not far from the mall can walk easily find food from behind the hotel. I stay here for 1 month. not moving because it is comfortable for couples and families. clean place.

2024-07-29 via Nuitee
V
Vera family_with_children
10
Pros:

comfortable place, affordable price, safe, close to the mall, the rooms are like apartments, there is a kitchen

2024-07-29 via Nuitee
C
Cecilia
4
Pros:

Stayed in the family suite. It is very old and need renovations. Photos do not represent what the rooms look like.

2023-11-08 via Nuitee
B
Bryan
2
Pros:

Bad

2023-03-24 via Nuitee
S
Sharonne
8
Family weekend
Pros:

We have stayed here before, location is excellent, the condition of the room was disappointing, drapes were in our condition bathrooms had leaks, general confirm dates and in bed of just general maintenance. The beds though were comcast.net, and cooking facilities were very good. There was a store on site which was very well stocked, and reasonable.

2022-11-28 via Nuitee
D
Derrick B
6
You get what you pay for ..
Pros:

I booked a one-room suite at this hotel because of the attractive price on Hotels.com and for its proximity to Central Park. In fairness, for the price, I do not expect a great deal. The room was dated and in need of some maintenance - the hot water mixer was difficult to adjust, and the lamp in the living room was not working. The bathroom came with the usual amenities, but there was precious little else - no hair dryer, no iron or ironing board, and although an electric kettle was provided, there were only two coffee cups but NO SPOONS.S

Service from the front desk was good, they were polite and helpful, as was the doorman.

What I do not find acceptable is that the hotel charges for every vehicle (including cabs and Grab) that enters - even to drop off or to pick up. This does not make sense. The amount was not large - Rp4000 - but it is a poor management decision.

2019-09-12 via Nuitee
C
CHWEE LENG
8
Good Value but room for improvement in room servic
Pros:

Room service quality can be improved. Furniture in the apartment is dated. However, for the price you pay, its extremely good value.

2019-07-20 via Nuitee
V
Verified traveler friends
8
Pros:

Resort style accommodation within central Jakarta .
Room rate very reasonable
Building and room condition a bit old

2019-07-18 via Nuitee
C
cams
8
Pros:

hope to have a wide variety of breakfast food.

2018-11-22 via Nuitee
M
M
6
Pros:

Location is very convenience. Very nice staff. Hotel condition could be better.

2018-08-26 via Nuitee
R
REVATHI
2
Bad experience..
Pros:

I don't like the family suit..as I saw in the pic different..what I get different..the water smelly..below than my expectation..worse..
About morning breakfast..2 days breakfast..the same breakfast..no different at all..overall..worse

2018-05-07 via Nuitee
B
Bryan
8
overall good
Pros:

The hotel room is actually a former apartment minus the stove, which was a very good surprise. The pool area is the real draw as well as the easy walking access to the Central Park/Neo Soho mall superblock. The only bad thing was the bed wasn't very comfortable and the pillows weren't comfortable as well.

2018-02-05 via Nuitee
T
Tan
8
Good stay
Pros:

Value for money

2017-11-21 via Nuitee
V
Verified traveler
4
Pros:

Rooms haven't been renovated in a while and maintenance has been pretty shoddy. Lots of small things that are just a bit off but the rooms have the basic necessities. Restaurant food is slightly below "ok" level but neither terrible nor great.

2017-11-04 via Nuitee