Hilton Garden Inn by Hilton Mount Laurel

Hotels
Hilton Garden Inn
8 (350 reviews)
4000 Atrium Way , Mount Laurel , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Hospitable front desk
Good overall hospitality
Cons:
No free breakfast
Staff not welcoming
Spa and pool issues
Overcharging concerns

Categories

Cleanliness
7.21
The rooms were clean, but there were visible issues with the pool area.
Service
8.68
The front desk was hospitable and staff made us feel welcome.
Location
8.22
Standard quality for this hotel tier.
Room Quality
8.17
Standard quality for this hotel tier.
Amenities
7.7
The spa had no jets working and there were issues with the pool cleanliness.
Value for Money
7.66
Feels overpriced due to being charged for a smoking fee incorrectly.
Food and Beverage
8.21
Standard quality for this hotel tier.
Overall Experience
8.18
Mixed feelings due to service and charging issues, but general hospitality was good.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:48

Property Description

Luxurious Amenities
Experience comfort and convenience at the Hilton Garden Inn by Hilton Mount Laurel. Indulge in the indoor heated pool, hot tub, and well-equipped fitness center during your stay.

Culinary Delights
Satisfy your cravings at the Great American Grill Restaurant and Pavilion Lounge, offering a range of delicious meals and refreshing cocktails. Don't forget to check out the Pavilion Pantry market for snacks and drinks.

Convenient Location
With easy access to Interstate 95 and proximity to Philadelphia city center, this hotel is the perfect choice for both leisure and business travelers. Explore nearby attractions like the Adventure Aquarium and Ramblewood Country Club.

Book your stay now at the Hilton Garden Inn by Hilton Mount Laurel for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 350 reviews
Cleanliness: 7.21
Service: 8.68
Location: 8.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 7.66
Food and Beverage: 8.21
Overall Experience: 8.18
S
Sierra couple us
1
2026-04-04 via Nuitee
K
Kaela couple us
4
Pros:

The quietness

Cons:

The beds are hard. The jacuzzi was broken

2026-04-02 via Nuitee
B
Brenda solo_traveller us
9
2026-03-29 via Nuitee
M
Margie family_with_children us
7
It was nice.
Pros:

The breakfast was amazing. We just wish we knew we were able to order at the beginning. We would definitely recommend it. The price was average. Nothing amazing. Loved that it was pet friendly.

Cons:

The pool was a ratio of 2 adults to about 25 kids. It was way over crowded and extremely loud. They were doing whatever they wanted. We were looking forward to the pool and because of that, we never went in.

2026-03-16 via Nuitee
L
Lutter couple us
9
2026-03-15 via Nuitee
M
M extended_group us
5
Bad experience because when I asked for a refund they kept passing the buck.
Pros:

Location

Cons:

Tv did not work the entire time

2026-03-09 via Nuitee
I
Ivette couple us
7
It was a nice hotel with unexpected drawbacks for a Hilton.
Pros:

Nice lobby and staff. The bed was comfortable.

Cons:

The elevators were out of service my entire stay. The faucet in the bathroom was loose. While the bed was comfortable, the pillows weren’t. Too soft and flat. I woke up with a stiff neck.

2026-02-22 via Nuitee
L
L2054UPmarkw Business
4
Hotel quality went down
Pros:

I travel for business and for me the quality and amenities at the hotel are important, after all I pay for it. Hotel cancel the breakfast buffet, now it’s only cook to order and it very limited in choices, food is made purely and some ingredients are old, for example mushrooms, potatoes and they smell, and you will get sick from it, coffee cups are extra small size, dinning room/lobby is extremely cold, no heat. I stayed here before and it was a good hotel. Unfortunately I will not stay here anymore. Rooms are fair but only fair with leaky windows. Hotel management should address these issues to improve it.

2026-02-05 via Tripadvisor
C
Charlene family_with_children us
5
2026-01-19 via Nuitee
N
Naylka couple us
10
2026-01-19 via Nuitee
M
Michele couple us
8
2026-01-19 via Nuitee
M
Moletteri solo_traveller us
10
Cons:

Pillows were a bit to soft.

2026-01-19 via Nuitee
K
Kristy extended_group us
3
Could do better
Pros:

The bed w as s comfortable and the soap in the bathroom makes it easier for travelers. With the prices it should be free breakfast like it said or I would've stayed somewhere else.

Cons:

Dirty diaper in pool area trash all over and no towels for the pool

2026-01-06 via Nuitee
T
Tina couple us
10
Nice place to stay in the area.
Pros:

The room was very clean.

2026-01-04 via Nuitee
T
Triston couple us
8
2026-01-04 via Nuitee
A
Arnita extended_group us
9
Relaxing
Pros:

The rooms were clean and the front desk was hospitable.

Cons:

I would have preferred a free breakfast and room service

2025-12-31 via Nuitee
W
Woodard couple us
1
I will not let this location ruin the Hilton brand where I always had a great stay!
Pros:

I choose to stay at this property because it had a spa/ swimming pool.

Cons:

The staff was not welcoming. The bartender pointed to what we asked instead of answering the questions.
The spa had no jets working and the pool floor had visible dirt.
After getting home and reviewing my back account I realized I was overcharged so I called the Hilton and was told I have a Non refundable smoking fee because the executive housekeeper said there was evidence of smoking.
So what evidence and I don’t smoke?
I feel this is straight robbery and will not let up till I get my hard earned money back.

2025-11-10 via Nuitee
M
Ming couple ca
8
2025-11-08 via Nuitee
H
Hannah family_with_children us
10
Pros:

Everything was smooth and the staff did an amazing job making us feel welcome.

2025-10-30 via Nuitee
J
Jocelyn solo_traveller us
8
2025-10-27 via Nuitee