Best Western Plover-Stevens Point Hotel & Conference Center

Hotels
•
Best Western
7.1 (129 reviews)
5253 Harding Avenue , Plover , US
+1 715-544-6200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly/exceptional staff
Comfortable beds and large bathrooms (handicap-accessible)
Hot breakfast with decent selection (biscuits & gravy mentioned)
Pool and hot tub access
Quiet, peaceful location close to town
Easy on/off freeway access
Cons:
Serious cleanliness problems (odors, stains, holes in linens, dirty rugs, syringe reported)
Inconsistent housekeeping and apparent understaffing
TV and phone in rooms not reliably working
Noise from rooms above in some units
Some amenities (pool floor, waffles) noted as unclean or subpar
Damaged room items (torn pillowcase, couch in bad condition) and security concerns with exterior doors

Categories

Cleanliness
4
Multiple reviews report serious cleanliness issues: strong body odor in a freshly cleaned room, perfume-smelling pillow, urine-like stains on bedspread, holes in sheets/blankets, dirty rugs that stained socks, spots on comforters, and even a syringe found in a bathroom.
Service
8.8
Service is frequently praised (excellent, great, exceptional, friendly staff, helpful on breakfast). A few operational hiccups (understaffed at check-in) are noted but overall staff interactions are a strong positive.
Location
8.5
Location is repeatedly described positively: easy on/off the freeway, close to town, quiet and peaceful area with outdoor space for guests to relax.
Room Quality
6.8
Rooms have positives (comfortable beds, large/accessible bathrooms), but issues include lingering odors, torn pillowcases/blankets, couch in poor condition, spots on bedding, and inconsistent electronics (TV/phone failures).
Amenities
7.4
Amenities such as a pool and hot tub and complimentary breakfast are available and appreciated, though guests noted a possibly dirty pool floor and some breakfast items (waffles) being subpar.
Value for Money
6
Value perceptions are mixed to negative: at least one guest felt the hotel was more expensive than a cleaner alternative and regretted not being able to cancel; others did not comment on price.
Food and Beverage
7.6
Breakfast is often called good with decent selection (proteins, breads, biscuits & gravy praised), though some items (waffles) were watery and inconsistent; tip box/serving area lighting/comments noted.
Overall Experience
7.7
Overall experiences are mixed: several guests had excellent, memorable stays praising staff and atmosphere, while others reported severe cleanliness and maintenance problems that led to early checkout.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Indulge in Relaxation and Convenience

Luxurious Amenities: Enjoy a refreshing dip in the indoor pool or break a sweat in the on-site gym. The cozy guest rooms at Best Western Plover Hotel & Conference Center offer modern comforts like free Wi-Fi, flat-screen TVs, and kitchen amenities.

Ultimate Comfort: Unwind in the indoor hot tub or get work done at the 24-hour business center equipped with essential services. The elegant guest rooms with dark wood furniture and premium linens ensure a restful stay.

Convenient Location: Situated just minutes away from Lake Pacawa and various attractions, including the Wisconsin Korean War Veterans Memorial and the famous Iola Old Car Show, this hotel offers free parking for all types of vehicles. Book now for a delightful stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person’s ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWA

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.1
Based on 129 reviews
Cleanliness: 4
Service: 8.8
Location: 8.5
Room Quality: 6.8
Amenities: 7.4
Value for Money: 6
Food and Beverage: 7.6
Overall Experience: 7.7
P
Pellett • couple • us
5
2026-10-17 • via Nuitee
H
Hanks • couple • us
9
2026-10-13 • via Nuitee
L
Linda • couple • us
6
It was just ok
Pros:

Our handicap room was comfortable, bathroom was large and easy to move around in.

Cons:

Seems like they didn't have enough help. A child came to the counter and said he would get his dad to check us in. Our room wasn't ready at check in time. Tables at breakfast were not clean. When we walked into the room that had just been cleaned, the smell of body odor was overwhelming, I needed to spray to get rid of the smell.
The pillow I first layed on smelled strong of perfume.

2026-10-12 • via Nuitee
M
Mueller • solo_traveller • us
10
2026-09-18 • via Nuitee
J
joshua • couple • us
1
Overall bad experience
Cons:

Toilet wasn’t cleaned well and found a syringe/needle in the bathroom

2026-09-14 • via Nuitee
A
Aaron McMurray • solo_traveller • us
10
2026-09-11 • via Nuitee
C
Colleen • family_with_children • us
10
Excellent stay. Would stay there again.
Pros:

Excellent!

Cons:

Nothing

2026-09-08 • via Nuitee
S
shar • couple • us
7
Adequate
Pros:

Easy on and off freeway

Cons:

Could hear people stomping around in room above us late in evening

2026-09-07 • via Nuitee
R
Robert • couple • us
10
Pros:

Great staff. Well maintained, clean, very comfortable bed and room. Enjoyed having access to the pool and hot tub. Pretty decent biscuits and gravy for breakfast.

2026-09-05 • via Nuitee
V
Victor • couple • us
10
My wife and I stayed at this hotel for our anniversary, and we had a wonderful experience. The atmos
Pros:

Exceptional staff. Very nice hot breakfast. Overall worth it. Will surely go back 100%.
My wife and I stayed at this hotel for our anniversary, and we had a wonderful experience. The atmosphere was peaceful and romantic, the room was clean and comfortable, and the staff were friendly and welcoming. It was the perfect place for us to relax, celebrate, and create beautiful memories together. Thank you for making our anniversary stay so special. We would definitely stay here again and highly recommend this hotel to others!

Cons:

Na

2026-09-05 • via Nuitee
E
Erin • couple • us
2
I felt safe with my fiancee being there with me but wouldn't have felt safe without him.
Pros:

The waffle batter was too runny and watered down whichade for an undesirable waffle

Cons:

I didn't like the bread bag twist tie holding our deadbolt on to the door. And every exterior door said your key card opens them but they were all just unlocked and unsecure

2026-09-01 • via Nuitee
R
Rach • family_with_children • us
9
Peaceful area yet close to town
Pros:

Breakfast was wonderful, a nice selection of proteins and breads. Room was clean, beds were comfy. Quiet and peaceful area. Large yard behind the building where people were relaxing with lawn chairs they brought.

Cons:

Swimming pool floor seemed to be a little dirty. Could have been the lighting in the room made it appear that way.

2026-08-12 • via Nuitee
D
Drescher • solo_traveller • us
9
2026-08-08 • via Nuitee
A
Amanda • solo_traveller • us
8
Overall, met my needs. The TV not working was a little disappointing but staff was very nice.
Pros:

Friendly staff, clean rooms and halls. Breakfast was good.

Cons:

The TV didn't work consistently. The phone didn't work.

2026-08-07 • via Nuitee
D
Daniel • couple • us
4
If you want cleanliness, DO NOT STAY HERE!
Pros:

There was an adequate supply of food but the area was so dark! Not welcoming at all. And the tip box was a total shocker! We did leave $$ in the tip box as it was raining the first morning so we didn't want to go outside in the storm.

Cons:

VERY disappointing! If we could have cancelled, we would have. We arrived too late in the day to cancel the first night and after spending over 6 hours in the car just wanted to get out of the car and into somewhere since we were tired. I checked for bed bugs and didn't find any but the sheets had holes in them. Then, the next morning we discovered what looked like urine stains on the bedspread! YUCK!!! The rug was so dirty when we walked across it with our white socks the socks were BLACK! The internet was sporadic and the t.v. set didn't work at all. My hubby, using his computer, was finally able to fix the t.v. so we could try to watch it. The whole experience was ICKY! We checked out on the 2nd day and went to a much nicer motel. Since the price of this Best Western was MORE than the 2nd hotel we chose which was much cleaner, we were extremely disappointed, to say the least.

2026-08-05 • via Nuitee
L
Leanne • family_with_children • us
3
Pros:

Location

Cons:

Spots on comforter, holes in blankets , couch in bad condition with bed, pillow case torn, apple on floor by bed .

2026-08-03 • via Nuitee
K
Kevin • couple • us
3
It could have been better
Cons:

Tv not sync with tv, cable kept going out, lamp won’t turn off had to unplug, sheets dull white, stains on comforter

2026-07-25 • via Nuitee
S
Sonja • family_with_children • us
9
Very nice.
Pros:

It was adequate.

2026-07-22 • via Nuitee
D
Daniel • couple • us
2
Should probably close the place till place gets cleaned up giving you a bad name
Pros:

Breakfast was ok
Bed was okay
Pillows terrible

Cons:

Tv remotes did not work
Blood on bath mat
Toilet seat broken off Toilet took 3 hrs to repair
Garbage from breakfast overflowing and still sitting in eating aria at 3pm
Nobody at front desk most of the time.

2026-07-12 • via Nuitee
C
Charmaine • couple • us
10
If we are ever back in the Plover area, we will definitely stay again.
Pros:

We were very pleased with the cleanliness of the room, and hotel overall, inside and out.

2026-07-08 • via Nuitee