Moroccan House Hotel Casablanca

Hotels
STI Morocco
7.2 (123 reviews)
3, Rue Mohamed SMIHA, Cote Avenue des FAR, Centre-ville, Casablanca, 20100 , Casablanca , MA

Facilities

Full-service spa
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Steam room
Elevator
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Close to attractions
Good breakfast with local cuisine
Cons:
Poor cleanliness
Rude service staff

Categories

Cleanliness
4.91
Issues noted such as grubby room and dirty tablecloths.
Service
7.38
Service was reported as rude and unhelpful on multiple occasions.
Location
8.92
Close to Casa Port and old Medina, with good accessibility.
Room Quality
5.87
Rooms described as shabby with air conditioning and cleanliness issues.
Amenities
7.9
Traditional decor and welcome tea, but lack of certain amenities like a fridge.
Value for Money
8.36
Noted pricing does not match the quality as per reviews.
Food and Beverage
6.91
Breakfast was not considered good value with fresh baked breads.
Overall Experience
7.38
Mixed reviews highlight various positives but significant negatives prevail.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:21

Property Description

Discover the serene charm of Moroccan House Hotel Casablanca, your premier getaway in the heart of the city.

Unwind at Our Full-Service Spa
Indulge in relaxation with our full-service spa that offers rejuvenating massages and treatments designed to melt away stress after a day of exploring.

Delightful Dining Options
Savor culinary delights at our on-site restaurant or coffee shop, with a delicious buffet breakfast available daily. Room service ensures you can enjoy meals in the comfort of your guestroom.

Comfortable & Modern Accommodations
Choose from our 58 thoughtfully designed guestrooms featuring flat-screen TVs, minibars, and private bathrooms with complimentary toiletries and bidets, ensuring a perfect home away from home.

Experience the magic of Casablanca today. Book your stay at Moroccan House Hotel Casablanca now!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 02:00 AM
Airport code: CMN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

7.2
Based on 123 reviews
Cleanliness: 4.91
Service: 7.38
Location: 8.92
Room Quality: 5.87
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 6.91
Overall Experience: 7.38
L
LondonE7 Solo travel Toronto, Ontario
8
Good one night stopover from Airport
Pros:

Close to Casa Port and old Medina. The tram line outside does not goto Casa Voyageurs train station but walk one block up to the intersecting tram line which goes to the train station. There is a supermarket just before the tram lines meet. The fish market is to the right and walkable to centre following tram line. Traditional decor in room and welcome tea. No fridge in room. France, Spain tv channels. Good breakfast with fresh baked breads and traditional dishes

2025-11-01 via Tripadvisor
R
Ruth Sonia Gonzalez
6
Pros:

Me gustó la decoración del hotel.
Cerca de lugares como, La Medina y el restaurant de Rick para ir caminando.

2025-09-23 via Nuitee
S
Stephen
4
Dont go there
Pros:

Staff rude and simply fail to acknowledge you. Room grubby, old and tired. Tableclothes very dirty in breakfast area , as were our pillows.
Air con failed to work - asked for assistance, waited 25 mins whn promised 5 mins. Staff member came up and simply told me "it is working" when it wasnt. Overall terrible and not cheap.

2025-09-21 via Nuitee
L
Lilywhitetravel Couples
4
Traditional Moroccan Style hotel
Pros:

Room & hotel very shabby. Towels grubby & torn. Air Con didn't work. Staff not helpful. Poor location - nothing nearby. Breakfast is not good value

2025-09-20 via Tripadvisor
S
stephanie
6
Pros:

The place is kind of scary. Not well lighted . There’s a distinct smell in the room . The people in the reception were ok .

2025-07-23 via Nuitee
M
MARCIO
10
Comfortable and great breakfast
Pros:

Great location and comfortable hotel with lots of character and a varied breakfast.

2025-07-14 via Nuitee
N
Neomal
8
Pros:

Staff were very friendly and helpful. Overall it was a nice stay

2025-06-19 via Nuitee
N
Nancy family
2
Pros:

Property outdated, smells bad, furniture is outdated and the card for the room takes too many times to work, we asked for iron they only have a laundry service, cost extra to use the safe

2025-06-08 via Nuitee
J
joanna-giraffe Business Fajara, Banjul Division
8
Convenient, quirky and friendly place to stay in central Casablanca
Pros:

This is a great place to stay in Casablanca. It is traditionally decorated, the staff are friendly, the beds are comfortable and it is within easy walking distance from the Central Market, the medina and the port. There are also 2 tram stations very close by, as well as a supermarket.

2025-05-31 via Tripadvisor
H
Harry
10
Pros:

An enjoyable experience

2025-05-29 via Nuitee
J
Jennifer family
8
Pros:

Good value, nice to have a welcome tea and treat. The reception area was very beautifully decorated in a traditional style. Basic but comfortable rooms. Very helpful front desk staff. A great location to get to the train for the airport and the tram, restaurants, and Medina.

2025-05-29 via Nuitee
R
Rebecca
10
Great hotel for the money
Pros:

For the price, this was a great hotel. Non smoking facility (just putting that in as it was unclear to me when I booked it). Bed really comfy, I slept so well.
Breakfast great, and the staff were absolutely lovely. Really nice hotel. Very close to Casa port train station so easy to get to and from airport, and two tram lines in a couple of minutes walk.

2025-05-13 via Nuitee
V
Verified traveler
10
Pros:

Friendly and helpful staff

2025-04-23 via Nuitee
R
Rick
8
Pros:

Staff very friendly and accomodating. Gave accurate direction to sites of interest...

2025-04-10 via Nuitee
S
S7022REsteveh Couples Bristol, England
10
Excellent value. Good location. Traditional feel
Pros:

We stayed for one night before joining a tour as a pair of couples. We booked via booking.com. It was excellent value with friendly staff. I like the traditional feel and Moroccan decoration. It has a central location with atm around the corner. You could walk to the old town and Mosque; we were “accosted” by a taxi driver who offered us a 2 hour city tour which was excellent. The breakfast and central area was traditional and attractive. At first breakfast was hit and miss but staff were responsive and cooked an omelet. It’s all a little ramshackle and slightly dated but hey the price paid it was great. 5 star for feel and value.

2025-03-12 via Tripadvisor
L
Larry family
10
Pros:

As a surfer and a frequent traveler with my family, I can confidently say that my stay at this hotel, was nothing short of exceptional. From the moment we arrived, the staff welcomed us with warmth and kindness, making us feel right at home. Their helpfulness and generosity truly set this hotel apart.

The artistic touches throughout the hotel and in our room were a delightful surprise. Each piece added character and charm, creating a unique atmosphere that we couldn't help but admire. The hotel itself was impeccably clean and comfortable, providing the perfect retreat after a long day of exploring.

One of the biggest advantages of this location is its proximity to Casa Port station, making it incredibly easy to navigate the city. We were surrounded by a plethora of restaurants and coffee shops, ensuring we never went hungry. Plus, the market, mosques, and other cultural sites were just a short stroll away, allowing us to fully immerse ourselves in the local culture.

I genuinely believe that we found an unbeatable price for such a fantastic place to stay. Our days were packed with adventure, as we typically left every morning at 9 AM to go surfing and returned around midnight, eager to make the most of our time in this beautiful country. The blend of ancient history and modern architecture was awe-inspiring, and I encourage everyone to embrace the experience with an open mind and a kind heart.

if you're looking for a clean, comfortable, and affordable place,this is the one

2025-03-02 via Nuitee
M
Michal
10
Pros:

Very nice hotel,centraly located.Rooms are spacious and well maintained.Staff is nie and responsive.The biggest advantage of the hotel: breakfast with big variety of products.

2025-02-24 via Nuitee
D
Driss family_with_children
8
Pros:

Staff and service was good

2025-02-11 via Nuitee
L
LorrinaB2 Couples
6
Overall, our stay was good. We think we got the most spacious room in the hotel which was great.
Pros:

We stayed two nights at the end of our tour.
We got a very spacious room on the 9th floor thanks to Chafik. The bed was comfortable with a good firm mattress. Air con kept the room comfortable and there were spare blankets.
Rainfall shower appeared to be new so maybe has been upgrades.
It had a very Moroccan décor . We have stayed more than once at the sister hotel in Marrakech.
Clean.
Lift rather slow.
Close proximity to major sites like the Central Market, the old medina, Rick's Cafe and the Mosque which can be toured by foreigners. We had a balcony with a view of the port.
Breakfast very good selection: Dates, olives, cheeses ,breads, beans ,cucumber etc.

2025-02-07 via Tripadvisor
L
LENDY
2
Pros:

The towels were really dirty.Very old, no well care property. Bad smell in the room. We asked the satf to come to low the temperature for air conditioning and they never come.However some people of staff were very king but very difficult to understand english or spanish. They offered us taxi service but they charged us the double of the amount. Even for low price you will regret to get this hotel.

2024-12-02 via Nuitee