Shizuka Ryokan Japanese Country Spa & Wellness Retreat

Hotels
Independent
8.4 (20 reviews)
7 Lakeside Drive, Hepburn, Victoria, 3461 , Hepburn , AU

Facilities

Full-service spa
Proposal/romance packages available
Express check-out
Fireplace in lobby
Clubhouse
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Property Description

Luxurious Spa Services - Indulge in massages, body treatments, and facials at our full-service spa, ensuring complete relaxation during your stay.

Delightful Dining Options - Savor a delicious meal at our on-site restaurant or opt for convenient room service. Unwind with a drink at the bar/lounge for a perfect evening.

Convenient Amenities - Benefit from complimentary Wi-Fi, concierge services, and express check-in/check-out. Enjoy the tranquility of the private balconies in our air-conditioned rooms.

Book now for an unforgettable experience at Shizuka Ryokan Japanese Guesthouse - where luxury meets tranquility!

Important information:

  • Hot springs access available from 10:00 AM to 8:30 PM.
  • Reservations are required for golf tee times, massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests under 16 years old are not permitted at this adults-only property.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Caters to adults only

  • General

    Social distancing measures are in place

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 20 reviews
D
Donald
10
Pros:

I would have preferred an option to sleep on a western style bed due to my age
[80 yrs] and not on a traditional floor setting otherwise my stay was a delight.

2023-12-18 via Nuitee
D
David partner
10
Pros:

We enjoyed our stay very much. So peaceful - just what we needed. Our room and all facilities were very clean and the attention to detail by the lovely staff really impressed. The traditional Japanese breakfast was equal to the best we have experienced in Japan. Highly recommend this guesthouse.

2020-10-22 via Nuitee
V
Verified traveler partner
6
Pros:

Had to wait 15 minutes to check in as room wasn’t ready. Not very busy so really no excuse for that

2020-03-11 via Nuitee
V
Vince partner
6
Pros:

Tranquility in a Japanese setting.
A portable heater in the room made switch on and off clicking sound at night.
They did provide an itemised receipt, after questioning about overcharging our massages, they said that because we booked our accommodation through a third party. They had not mentioned the surcharge when showing me their listed prices.

2020-01-10 via Nuitee
S
Stevan
10
Pros:

From the welcoming tea in your room to the friendliness and helpful staff, I would certainly recommend this hotel. Nothing was too much trouble.

2018-11-18 via Nuitee
V
Varthika
10
Peaceful piece of paradise
Pros:

Beautifully landscaped and wonderful and peaceful experience. Service and staff were fantastic. Highly recommended

2016-12-15 via Nuitee
T
Thor
10
Exceptional experience at a unique property.
Pros:

Every detail is looked after. Considered rearranging my trip to stay longer. It's a no-frills kinda place, but it's exceptional in its peace and beauty. I wish the pillows were more comfortable. And pay close attention to the driving instructions before arrival. Google maps will send you an impossible way on a walking path! Oh - and the traditional Japanese breakfast is gorgeous.

2016-05-17 via Nuitee
S
Sandy
10
Authentic, peaceful with great service.
Pros:

Friendly, helpful staff and a nice clean room. A genuinely relaxing and unique place to unwind. Food was great too.

2016-03-31 via Nuitee
V
Verified traveler
6
Should have stayed at the Lakehouse
Pros:

An enjoyable night in an authentic Japanese style guest house. The massage was excellent and the food was authentic and tasty.
The rooms were floored with genuine tatami but were very small and a little dated as was the dining area which was very sparse and basic. There is no TV or wifi (which does appeal at certain times) but this would become a bit dull after a few nights.
It was relatively enjoyable but I am unlikely to return.

2016-03-12 via Nuitee
V
Verified traveler
4
Internet makes the place look a whole lot nicer
Pros:

Arrived to the room not set up, air-not turned on to pre-arrival so room was stuffy, mouldy smell through out the room and just totally out dated for the money spent, have to say the facial that my partner received was the highlight, best she has ever had which was pleasing in the end.

2016-03-07 via Nuitee
P
Patty
8
Traditional Japanese
Pros:

You sleep on a traditional Japanese bed like a futon on the floor. This won't work for people who have problems getting up off the floor because you have knee problems or you're older. It is very relaxing since there is no TV or wifi in the rooms. The Japanese breakfast is really good.

2016-02-10 via Nuitee
V
Verified traveler
10
Pros:

A very pleasant environment. Staff were responsive and thoughtful.

2016-01-12 via Nuitee
J
John C.
10
Romantic getaway
Pros:

Fantastic accommodation which provided a relaxing ambience. I felt I was transported back into Japan. No wifi and technology which meant I could just catch up on my reading and meditate. Meditation music was provided in the room. The futon was comfortable. Made me want to buy one for my own place! The spa was also very good. The breakfast was great and the salmon was cooked to perfection. Overall, highly recommend this place if you want a romantic and relaxed getaway.

2015-11-09 via Nuitee
M
Marie
6
Disappointed that no restaurant on days we stayed.
Pros:

more than half rooms were occupied but no meals at night.

2015-07-04 via Nuitee
V
Verified traveler
8
Pros:

Beautiful, clean, authentic space. Kind, informative Japanese waitstaff, although strange-mannered man at reception-wouldn't wait for me to put on my shoes before taking key upon leaving, and tried to hand me an invoice while I was occupied tying my shoes, placing it on the floor infront of me in full view of my partner (who did not know what I'd paid up until then). Other than that everything went smoothly and the food was lovely.

2015-04-04 via Nuitee
C
Carla F.
10
Very authentic experience
Pros:

Exceptional service and great attention to detail!

2015-02-23 via Nuitee
M
Martina
6
Pros:


Room too small to relax no place to sit back and relax

2014-11-10 via Nuitee
R
Richard
10
Pros:

Facilities: Superb...but futons!; Value: Good quality for the cost; Service: Flawless, Fantastic service; Cleanliness: Spotless;
Sublime Japanese breakfast! Spa treatments were exceptional

2014-04-27 via Nuitee
D
David
8
Pros:

Facilities: Basic, Needs maintenance; Value: Acceptable price; Service: Professional, Respectful, Courteous; Cleanliness: Pleasant, Delightful;
Still a very relaxing weekend away

2014-01-14 via Nuitee
E
Emily
10
Pros:

Service: Remarkable; Cleanliness: Spotless;

2013-09-29 via Nuitee