NOX Olympia

Hotels
7.8 (1879 reviews)
9 Russell Road , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Useful amenities
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.1
Highlighted cleanliness issues, particularly the presence of disturbing odors and noise from nearby rooms.
Service
8.56
Staff were described as friendly and helpful, providing a positive service experience.
Location
8.6
Good location with easy access to transport and amenities, praised repeatedly.
Room Quality
7.06
Rooms often noted as small and cramped for families, with mixed sentiments regarding bathroom space.
Amenities
7.59
Amenities such as coffee machines and microwaves available, though some did not function properly.
Value for Money
7.05
Some reviews felt the pricing was high considering the room sizes and overall conditions.
Food and Beverage
7.9
Coffee and beverage provisions were mentioned, though not replaced consistently during the stay.
Overall Experience
8.56
Despite some drawbacks, overall experiences were described positively with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:17

Property Description

Modern Rooms with City Views
Enjoy the contemporary décor and stunning city views from the air-conditioned rooms at NOX Olympia. Each room is equipped with an LCD flat-screen TV, a work desk, and tea/coffee facilities for your comfort. The sleek private bathrooms feature complimentary toiletries and a hairdryer.

Convenient Location
Located just off Kensington High Street, NOX Olympia is a short walk from Earl's Court Arena and Kensington (Olympia) Tube Station. Explore the vibrant surrounding area filled with a variety of dining options, high-street shops, and entertainment venues.

Nearby Attractions
Discover London's attractions with ease - from the iconic Westminster just a 20-minute Tube ride away to the Westfield Shopping Centre and Hyde Park within walking distance. Don't miss out on the famous Japanese Garden at Blakes during your stay at NOX Olympia.

Book your stay at NOX Olympia now for a memorable London experience!

Important information:

Please note that a valid photo ID corresponding to the name on the booking are required at check-in. Group bookings of 3 or more rooms are prepaid and non‑refundable.

Flexible rates do not apply and will be adjusted after booking. If the revised terms are declined, the cancellation will be free of charge. Standard check‑in is from 15:00, and check‑out is by 11:00.

Please note that an additional charge of £25 per hour will apply for Early check in from 12 noon and late check-out until 14:00.

All requests for check-in and check-out outside of scheduled hours are subject to approval by the property.

Reception is open daily from 11:00 to 22:00. A self-check-in kiosk is available outside reception hours.

Baby cots are available on request for £25 per night, subject to availability and prior confirmation by the property. Extra beds are not available. Please inform the property in advance of your estimated arrival time using the special requests box when booking or by contacting the property directly with the details provided in your confirmation.

Guests arriving after 11:00 will receive check-in instructions before arrival. Quiet hours are between 23:00 to 08:00 .Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.8
Based on 1879 reviews
Cleanliness: 7.1
Service: 8.56
Location: 8.6
Room Quality: 7.06
Amenities: 7.59
Value for Money: 7.05
Food and Beverage: 7.9
Overall Experience: 8.56
M
Martin couple gb
6
Fine for the price paid but disappointed with room
Pros:

Nice location and friendly staff

Cons:

The photos of the rooms were very different to the quality of room we stayed in

2026-08-29 via Nuitee
A
Alejandro extended_group es
6
Bastante mediocre para el elevado precio
Pros:

Que tenia servicios como microondas, tostadora y hervidor de agua

Cons:

Los primeros dias el servicio de limpieza no cambian las toallas las sabanas no las cambian duerante toda la estancia. La alarma de incendio sonaba sin motivo dejandonos en la calle hasta que llega el personal y intenta desactivarla, entro a la habitación una trabajadora para decirnos que calaba el agua hacia el piso de abajo grabando un video de todo el baño con nuestras pertenencias, la puerta del baño no cerraba del todo y uno de los dias el servicio se dejo nuestra puerta abierta desde las 15.00 de la tarde con todas nuestras pertenencias dentro hasta que llegamos nosotros a la noche y nos la encontramos abierta

2026-08-29 via Nuitee
C
Camille family_with_children gb
6
2026-08-28 via Nuitee
Z
Zaccaria family_with_children it
9
2026-08-28 via Nuitee
N
Nazman couple gb
9
Nice stay and would boom again
Pros:

Cleanliness and facilities

Cons:

Nothing

2026-08-28 via Nuitee
M
Mario solo_traveller hr
9
Pros:

Everything was perfect!

Cons:

The only thing that was missing is the safety deposit box in our room.

2026-08-27 via Nuitee
A
ANA solo_traveller es
10
2026-08-26 via Nuitee
J
Johnson couple gb
7
Good Quality room, helpful online communication
Pros:

Good Location
Tidy Room
Good use of technology
Good online communication

Cons:

Slightly small

2026-08-26 via Nuitee
E
Emily solo_traveller it
7
Pros:

Bella zona e ben servita da bus e treno.

Cons:

Stanza veramente troppo piccola, quasi claustrofobica.

2026-08-25 via Nuitee
B
Barbara family_with_children ch
1
Une honte : chambre minuscule en sous-sol, humidité, matelas horrible, clim crasseuse
Pros:

Hôtel bien situé, proche du métro, accueil à la réception agréable.

Cons:

La chambre pour 3 personnes dans laquelle nous avons séjourné était minuscule, située au sous-sol (niveau -1), avec une partie du sol gonflée et mangée par l'humidité. Impossible d'utiliser la climatisation (le seul critère demandé !) car elle crachait de gros morceaux de poussière noire directement sur le lit, trop encrassée, jamais nettoyée !! La seule fenêtre ouvrante était moisie et bloquait le rideau, on ne pouvait même pas la laisser ouverte correctement. La vue donnait sur un terrain à l'abandon rempli de mauvaises herbes et de morceaux de serpillière, et le matelas était si inconfortable qu'on sentait tous les ressorts dans le dos. De plus, le prix est totalement excessif pour une telle prestation. Je suis vraiment surprise qu'on puisse louer de telles chambres à des clients ! Même chez moi je n'accepterais pas de dormir dans de telles conditions, alors encore moins dans un hôtel que je paye !

2026-08-25 via Nuitee
B
Bergman solo_traveller pt
6
2026-08-24 via Nuitee
E
eugenio family_with_children it
9
2026-08-23 via Nuitee
K
Kilford solo_traveller gb
7
Pros:

Gasha was wonderfully welcoming and efficient, such a great asset to the hotel. The room was good. The facilities were fab. Toaster, kettle, microwave, sink, cutlery, plates and even washing up liquid!

Cons:

We had a basement room with two windows at the front of the house. One of the windows had just a very thin blind which was inadequate. The windows didn't lock, which made me a bit nervous. Granted there are bars on the window so no one could get in, but there is easily space for someone to open the window from the outside, which is unsettling (and not entirely unlikely given we were facing the street). There were also mattresses left in front of our window outside. Not the best view!

2026-08-23 via Nuitee
A
Antonis couple gr
9
2026-08-22 via Nuitee
Габриела extended_group bg
8
2026-08-22 via Nuitee
N
Nikoletta family_with_children hu
7
Tiszta, szinte új, de nagyon picike
Pros:

Tiszta volt, csendes volt, a személyzet kedves és segítőkész. A hűtő és a vízforraló a kis mosogatóval nekünk nagyon praktikus volt. A légkondicionáló szintén szuper volt.

Cons:

Nem túl központi, ha városnézést tervezel. A mikro olyan magasan van, hogy használhatatlan és semmi hely nincs a dolgaidnak. Egy fele ekkora tv elég lett volna, helyette és a fürdőbe néhány polc hasznos lenne.

2026-08-21 via Nuitee
A
Anna couple ie
10
Absolutely recommend
Pros:

Lovely girl at the reception.. so friendly

Cons:

I liked everything

2026-08-17 via Nuitee
C
claudio extended_group it
8
Tutto sommato ci tornerei
Pros:

Tutto sommato c’era tutto. Nel bagno della stanza erano piccolini ma per Londra è normale.

Cons:

Essendo arrivati tardi causa aereo, eravamo un po’ preoccupati per accedere con i codici.
Dalle nove di sera, non c’è Personale pertanto ci si deve rivolgere a una struttura vicina in caso di difficoltà.

2026-08-16 via Nuitee
M
Monica Giovanna Marta family_with_children it
9
2026-08-16 via Nuitee
K
Kayleigh family_with_children gb
10
Comfortable, clean, lovely area and well equipped room for a great stay.
Pros:

We thought the room was very comfortable, the air
con kept it at a lovely temperature in the heat. There was everything we needed to eat in the room if need and the lovely cold fridge and water was excellent. The beds were comfortable and plenty of pillows. Check in was easy and communication was great. We loved it.

Cons:

Our room was a little on the smaller side for four people to move around but if
You don't want to stay in the room for long its wasn't a problem.

2026-08-15 via Nuitee