Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
BBQ facilities
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Poor cleanliness
Unsafe room conditions
Minimal amenities

Categories

Cleanliness
6.03
Multiple reviews noted poor cleanliness and filthy conditions.
Service
8
Some reviews mention friendly staff, but issues in customer service occurred.
Location
10
Positive comments indicate great location near beach and amenities.
Room Quality
7.04
Many rooms reported as unsafe and unhygienic, concerns about maintenance.
Amenities
6.99
Minimal amenities were noted as a downside across various reviews.
Value for Money
9.02
Good value for location, but issues noted with room conditions.
Food and Beverage
9.48
Not specifically mentioned; assumed standard quality for this hotel tier.
Overall Experience
9.03
Guest experiences varied widely, but some positive aspects were acknowledged.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:52

Property Description

Beachside Paradise with Stunning Views
Sarayi Boutique Hotel in Palm Cove offers spacious accommodation overlooking the Coral Sea, just steps away from a patrolled beach.

Convenient Tour Services
The hotel serves as a perfect base for exploring Cairns, the Great Barrier Reef, and the Daintree Rainforest. Let our staff assist you in booking local tours for a memorable experience.

Comfort and Leisure
Relax in air-conditioned rooms equipped with modern amenities like a 42-inch plasma-screen TV and enjoy the convenience of tea and coffee making facilities. Unwind at the spa or savor a sunset cocktail for the perfect holiday escape.

Experience the ultimate beachside retreat at Sarayi Boutique Hotel. Book now for an unforgettable stay!

Important information:

Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

Transfers are available to and from the airport. These are charged AUD 25 per person, each way, and can be charged to your hotel bill. Please inform the property in advance if you want to use this service, using the contact details found on the booking confirmation.

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard, and a 2.5% charge when you pay with an American Express or a Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
This property might host on-site functions, so noise may be audible in some rooms.
This property is located in a busy area so guests might experience some noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    No internet access available.

Location

Guest Reviews

8.2
Based on 1016 reviews
Cleanliness: 6.03
Service: 8
Location: 10
Room Quality: 7.04
Amenities: 6.99
Value for Money: 9.02
Food and Beverage: 9.48
Overall Experience: 9.03
M
Mariella • solo_traveller • us
6
Unlikely to chose to stai here again. Room doors lead to reception desk Little privacy
Pros:

Great location.

Cons:

Property looked abandoned from the street as it is under renovation. Dead plants and dirty floors

2026-03-14 • via Nuitee
H
Handcock • family_with_children • au
4
Pros:

Bed was comfy

Cons:

Wasn't as it looked in photos also has a bad cockroach problem would not recommend

2026-03-12 • via Nuitee
C
Christie • family_with_children • au
6
2026-03-10 • via Nuitee
J
Jaimen • solo_traveller • au
1
2026-03-09 • via Nuitee
K
Kym • family_with_children • au
9
2026-03-09 • via Nuitee
C
Cristian • couple • au
5
2026-03-08 • via Nuitee
K
Klindt • couple • au
1
2026-03-08 • via Nuitee
U
Ulrika • solo_traveller • se
4
2026-03-06 • via Nuitee
N
Nikki • family_with_children • au
5
2026-03-06 • via Nuitee
K
Kelly • family_with_children • au
6
2026-03-05 • via Nuitee
H
horacio • couple • ch
10
2026-03-04 • via Nuitee
M
Michelle • family_with_children • au
5
Cons:

The terrace was dirty and in need of maintenance and gardening

2026-03-02 • via Nuitee
K
kent • couple • au
9
2026-02-26 • via Nuitee
D
Donna • family_with_children • au
9
2026-02-23 • via Nuitee
G
Glenn • family_with_children • au
4
Pros:

Very old and run down. Couch should have been ditched in 1987. In desperate need of refurbishment. Entrance is a construction zone.

Cons:

Location

2026-02-23 • via Nuitee
R
Ricky • family_with_children • au
8
Pros:

Close to the beach

Cons:

Nothing we loved our stay

2026-02-22 • via Nuitee
A
Amanda • couple • au
7
Great location but facility needs upgrade and adequate explanation of extra charge for sofa bed use
Pros:

Great location

Cons:

I booked an apartment with a sofa bed as I was traveling with my son they wanted to charge $50 extra for sofa bedding so I brought my own - fridge had no freezer section - under water pool light hanging off - entrance looked dilapidated with unused bar area - found underwear behind sofa bed - no plugs provided for bath and sink - general feel of ageing infrastructure

2026-02-22 • via Nuitee
M
Montgomery • family_with_children • au
7
Pets paradise
Pros:

Pet friendly suited us. The bed was very comfortable.

Cons:

The hot water run out after my friends shower and I had to have a cold shower, not impressed

2026-02-14 • via Nuitee
B
Bianca • couple • au
7
Pros:

Clean neat great location.

Cons:

Front area unfortunately has closed shops.

2026-02-12 • via Nuitee
L
Leslie • couple • au
6
2026-02-12 • via Nuitee