Hôtel Alliance

Hotels
8.4 (3097 reviews)
9 Rue Louis Pomes , Lourdes , fr

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Issues with cleanliness
Limited breakfast options

Categories

Cleanliness
7.79
Some negative reviews noted issues with dirty carpets and cold rooms.
Service
9.26
Consistently positive sentiment about friendly and welcoming staff.
Location
8.8
Many reviews appreciated the good location near the sanctuary.
Room Quality
8.25
Mostly positive sentiment regarding spacious and comfortable rooms.
Amenities
7.78
Some reviews mentioned missing amenities like a kettle and basic TV options.
Value for Money
8.74
Reviews suggested reasonable pricing for services offered.
Food and Beverage
7.79
Mixed sentiments about breakfast variety; some mentioned dinners being basic.
Overall Experience
8.76
Overall positive experiences with guests recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:03

Property Description

Luxurious Rooms with Pyrenees Views
Experience comfort and elegance in our air-conditioned rooms offering stunning views of the Pyrenees. Each room is equipped with a flat-screen TV and free Wi-Fi, ensuring a relaxing stay.

Vibrant Bar with Entertainment
Unwind at our bar with a wide selection of drinks and cocktails while catching up on French and foreign channels on the large-screen TV. Enjoy a lively atmosphere and great company.

Convenient Location and Free Parking
Located just minutes away from the sanctuary Notre Dame de Lourdes, Hotel Alliance offers free parking and easy access to the town centre. Experience convenience and hospitality at its best.

Book your stay now and indulge in luxury at Hotel Alliance!

Important information:

Please note the reception opening hours:
08:00 to 12:00 and 15:00 to 00:00.

Rooms are cleaned from 14:00 to 16:00, guests can leave their luggage at the property for free until check in starts and their rooms are ready.

Please note that group reservation groups of more than 7 rooms are subject to special policies.

One child under 2 years stays free of charge when using existing beds.

It is strictly forbidden to eat and smoke in the rooms; additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LDE

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 3097 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.76
D
Denis • family_with_children • re
5
Pros:

Le personnel était très professionnel et agréable à l’accueil.

Cons:

L’hôtel est vieillissant et demande une vraie rénovation pour garder ses étoiles !
À revoir surtout les meubles et les sanitaires d’un autre temps 😕

2026-07-18 • via Nuitee
M
Marco • couple • pt
9
2026-07-17 • via Nuitee
A
Aurore • solo_traveller • fr
8
Pros:

Pas très loin à pied du sanctuaire. Chambre confortable et propre

Cons:

Forde odeur de remontée d' égouts dans la salle de bain. Le buffet du petit déjeuner ne contient pas d oeufs.

2026-07-17 • via Nuitee
S
Samuele • extended_group • it
10
Everything perfect
Pros:

Perfect

Cons:

Nothing

2026-07-16 • via Nuitee
L
Luis L.P. • solo_traveller • es
8
Pros:

Perfecto

2026-07-16 • via Nuitee
J
Jean Jacques • solo_traveller • fr
8
Pros:

Hotel bien placé, personnel très sympa, bon rapport qualité prix.

Cons:

La chambre et le petit déjeuner.

2026-07-16 • via Nuitee
S
Saravanan Pachaiappan • solo_traveller • fr
9
Pros:

Good

Cons:

Good location maintenance very well

2026-07-15 • via Nuitee
S
STEPHANIE • family_with_children • fr
10
Génial
Pros:

Bonjour je n'ai rien à redire car mon séjour à l'hôtel fut super et le personnel est très gentil c'est pourquoi je reviendrai l'année prochaine auprès de vous encore merci

Cons:

Une barre dans la baignoire pour les personnes à mobilité réduite sa serait bien pratique.

2026-07-15 • via Nuitee
B
Blas Rivas • solo_traveller • es
8
Razonable en cuanto relación calidad precio.
Pros:

La situación, la amabilidad de recepcionista.

Cons:

Algunas instalaciones anticuadas, edredones y no sábanas de arriba.

2026-07-15 • via Nuitee
J
jan • family_with_children • pl
10
Pros:

blisko wszystkiego co chcieliśmy zobaczyć super

2026-07-14 • via Nuitee
A
ANDRES • couple • fr
5
2026-07-13 • via Nuitee
S
Sie • solo_traveller • fr
9
Bien
Pros:

Accueil

Cons:

Petit déjeuner sobre

2026-07-13 • via Nuitee
D
Diana • family_with_children • es
8
2026-07-13 • via Nuitee
A
Angelica • solo_traveller • fr
8
Pros:

La chambre

Cons:

Bruit d'ascenseur

2026-07-12 • via Nuitee
L
Larysa • extended_group • es
10
2026-07-12 • via Nuitee
S
Sinnarasah • family_with_children • fr
7
Le séjour était bien malgré le manque de produits d’hygiène.
Pros:

Le service du personnel était bien.

Cons:

Il n’y avait pas de produit d’hygiène (savon, dentifrice).
L’année dernière, le parking était gratuit contrairement à cette année.

2026-07-12 • via Nuitee
B
Barbara • solo_traveller • fr
7
Pros:

Le personnel

Cons:

Parking payant

2026-07-12 • via Nuitee
A
Ariel • solo_traveller • es
10
2026-07-11 • via Nuitee
G
Gilles • solo_traveller • fr
8
2026-07-10 • via Nuitee
A
Alex • solo_traveller • es
8
Pros:

Buen hotel, sin lujos pero perfecto para pasar una noche si te pilla de paso. El personal muy amable. A 3 minutos andando del hotel hay un parking gratuito que siempre tiene sitio.

Cons:

Nada.

2026-07-10 • via Nuitee