Hôtel Alliance

Hotels
8.4 (2733 reviews)
9 Rue Louis Pomes , Lourdes , fr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Issues with cleanliness
Limited breakfast options

Categories

Cleanliness
7.79
Some negative reviews noted issues with dirty carpets and cold rooms.
Service
9.26
Consistently positive sentiment about friendly and welcoming staff.
Location
8.8
Many reviews appreciated the good location near the sanctuary.
Room Quality
8.25
Mostly positive sentiment regarding spacious and comfortable rooms.
Amenities
7.78
Some reviews mentioned missing amenities like a kettle and basic TV options.
Value for Money
8.74
Reviews suggested reasonable pricing for services offered.
Food and Beverage
7.79
Mixed sentiments about breakfast variety; some mentioned dinners being basic.
Overall Experience
8.76
Overall positive experiences with guests recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:03

Property Description

Luxurious Rooms with Pyrenees Views
Experience comfort and elegance in our air-conditioned rooms offering stunning views of the Pyrenees. Each room is equipped with a flat-screen TV and free Wi-Fi, ensuring a relaxing stay.

Vibrant Bar with Entertainment
Unwind at our bar with a wide selection of drinks and cocktails while catching up on French and foreign channels on the large-screen TV. Enjoy a lively atmosphere and great company.

Convenient Location and Free Parking
Located just minutes away from the sanctuary Notre Dame de Lourdes, Hotel Alliance offers free parking and easy access to the town centre. Experience convenience and hospitality at its best.

Book your stay now and indulge in luxury at Hotel Alliance!

Important information:

Please note the reception opening hours:
08:00 to 12:00 and 15:00 to 00:00.

Rooms are cleaned from 14:00 to 16:00, guests can leave their luggage at the property for free until check in starts and their rooms are ready.

Please note that group reservation groups of more than 7 rooms are subject to special policies.

One child under 2 years stays free of charge when using existing beds.

It is strictly forbidden to eat and smoke in the rooms; additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LDE

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 2733 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.76
M
Mary • family_with_children • gb
8
Would stay again, staff were amazing
Pros:

It was quiet, very clean and great value for money. The staff were exceptional, especially Tanya and another lady (petite with straight brown hair). Tanya called to check the shuttle was running on the morning we left, which really helped to ease our anxiety about getting to the airport. The other lady who I mention recommended the train which we had never heard of and really helped us to see the town.

There is an Irish bar close by which is open until 2am, there were no noise issues whatsoever from the bar but it was very easy to get back from there.

The hotel itself is quiet, we were staying with a coach of teenagers but had no idea until we all checked out.

There is also a 24 hour reception which helped us to feel secure.

We were also very close to Petite Lourdes also, it’s definitely worth a visit.

Cons:

The only issue was the location, which was fine for me as I like walking (I enjoyed the walk), but not for my sister who has some mobility issues.

Saying that though, we were close to the river, so it was very picturesque, and being a bit further away meant it was very peaceful.

2026-04-18 • via Nuitee
M
Mary • family_with_children • gb
9
Great value for money, exceptional staff
Pros:

I’ve already answered this on my review for 10th April - please see for further details.

Cons:

I’ve already answered this on my review for 10th April - please see for further details.

2026-04-18 • via Nuitee
K
Karen • family_with_children • fr
7
2026-04-17 • via Nuitee
A
Alan • solo_traveller • ch
7
zufrieden!
2026-04-17 • via Nuitee
C
cinzia • solo_traveller • it
9
2026-04-16 • via Nuitee
A
Aurelia Mogos • solo_traveller • es
1
Pros:

Ubicación

Cons:

Es más bien un hotel de 2 **

2026-04-16 • via Nuitee
P
Perez • extended_group • fr
10
Lo recomiendo
Pros:

El espacio de las habitaciones y la ubicacion
El petsonal muy amable

2026-04-16 • via Nuitee
A
Aurelia Mogos • solo_traveller • es
2
Pros:

La ubicación

Cons:

La cama muy incómoda,el colchón muy duro...la calefacción no funcionaba...

2026-04-16 • via Nuitee
S
Soares • solo_traveller • fr
8
2026-04-16 • via Nuitee
A
Ana Paula • solo_traveller • pt
10
2026-04-14 • via Nuitee
C
Claudia • family_with_children • ca
7
Lovely
Pros:

I would like to see more choices for breakfast - change menu, if possible, to other options
I found really convenient the option to pay by cash <3

2026-04-14 • via Nuitee
M
Marco • extended_group • es
8
2026-04-14 • via Nuitee
P
Pierre-Yves • couple • fr
10
Parfait
Pros:

L'accueil impeccable, le confort de la chambre, la propreté

Cons:

Rien

2026-04-13 • via Nuitee
S
Sylvie • solo_traveller • fr
7
Pros:

Nous avons aimé le calme,la propreté, l'emplacement, la gentillesse d'une partie du personnel.(Il y a une personne autoritaire qui ne s'adresse pas toujours correctement aux clients) Le petit déjeuner était parfait.

Cons:

Le fait que la clim ne puisse pas être basculée sur le froid, parceque nous étions au mois d'avril, sachant que ce jour là il faisait 29°c,et que la chambre était sous les combles.
En laissant les fenêtres ouvertes nous avons pu dormir un peu, très peu. Les matelas un peu fermes à notre goût.

2026-04-13 • via Nuitee
M
Michele • solo_traveller • fr
10
Pros:

Emplacement de l hôtel les chambres très pacieuses et très propres et le personnel très accueillant.

Cons:

RAS

2026-04-13 • via Nuitee
J
Jean • solo_traveller • fr
6
Pros:

Le prix

Cons:

Le prix du parking

2026-04-12 • via Nuitee
P
Patricia • solo_traveller • ar
10
Pros:

La excelente ubicación y la limpieza y la atención del personal son muy amables

2026-04-11 • via Nuitee
X
xabier • family_with_children • es
9
2026-04-11 • via Nuitee
R
Robin • solo_traveller • be
9
2026-04-11 • via Nuitee
C
Corbi • family_with_children • fr
8
Pros:

Personnel très aimable
Hôtel très proche du site

2026-04-11 • via Nuitee