Hôtel Alliance

Hotels
8.4 (2733 reviews)
9 Rue Louis Pomes , Lourdes , fr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Issues with cleanliness
Limited breakfast options

Categories

Cleanliness
7.79
Some negative reviews noted issues with dirty carpets and cold rooms.
Service
9.26
Consistently positive sentiment about friendly and welcoming staff.
Location
8.8
Many reviews appreciated the good location near the sanctuary.
Room Quality
8.25
Mostly positive sentiment regarding spacious and comfortable rooms.
Amenities
7.78
Some reviews mentioned missing amenities like a kettle and basic TV options.
Value for Money
8.74
Reviews suggested reasonable pricing for services offered.
Food and Beverage
7.79
Mixed sentiments about breakfast variety; some mentioned dinners being basic.
Overall Experience
8.76
Overall positive experiences with guests recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:03

Property Description

Luxurious Rooms with Pyrenees Views
Experience comfort and elegance in our air-conditioned rooms offering stunning views of the Pyrenees. Each room is equipped with a flat-screen TV and free Wi-Fi, ensuring a relaxing stay.

Vibrant Bar with Entertainment
Unwind at our bar with a wide selection of drinks and cocktails while catching up on French and foreign channels on the large-screen TV. Enjoy a lively atmosphere and great company.

Convenient Location and Free Parking
Located just minutes away from the sanctuary Notre Dame de Lourdes, Hotel Alliance offers free parking and easy access to the town centre. Experience convenience and hospitality at its best.

Book your stay now and indulge in luxury at Hotel Alliance!

Important information:

Please note the reception opening hours:
08:00 to 12:00 and 15:00 to 00:00.

Rooms are cleaned from 14:00 to 16:00, guests can leave their luggage at the property for free until check in starts and their rooms are ready.

Please note that group reservation groups of more than 7 rooms are subject to special policies.

One child under 2 years stays free of charge when using existing beds.

It is strictly forbidden to eat and smoke in the rooms; additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LDE

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 2733 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.76
A
Ana Belen • family_with_children • es
10
Pros:

Todo excelente

Cons:

Me gusto todo ubicacion, trato, limpieza..

2026-03-07 • via Nuitee
A
Angélique • couple • fr
8
2026-03-07 • via Nuitee
B
BYUNG KAP • extended_group • it
10
2026-03-06 • via Nuitee
A
ASPRELA CAMPANELLO • couple • es
10
Pros:

Perfecto, buenas habitaciones, buen servicio, cerca del santuario, genial

2026-03-05 • via Nuitee
L
Luis • family_with_children • es
6
2026-03-05 • via Nuitee
J
J.A.A.M. • couple • nl
9
Pros:

normaal gesproken zal het ontbijt goed verlopen alleen waren er 2 bussen vol toeristen uit Spanje en Italië dus een verliep wat rommelig maar verder is het ons heel goed bevallen.

2026-03-05 • via Nuitee
F
Faustino • extended_group • it
8
2026-03-05 • via Nuitee
B
Baeza • couple • fr
5
2026-03-05 • via Nuitee
A
Andrés • extended_group • es
7
Pros:

bien ubicado, es correcto para una noche

Cons:

el desayuno por diez euros no merece la pena , el personal podría ser más amable pero todo dentro de lo correcto por el precio para una noche

2026-03-04 • via Nuitee
J
JUAN ALFREDO • family_with_children • es
8
Pros:

Poder aparcar por 12€

Cons:

Almohada

2026-03-04 • via Nuitee
K
Kristine • family_with_children • fr
8
2026-03-04 • via Nuitee
J
Jean-Éric • solo_traveller • fr
7
Cons:

Fente d'introduction de carte magnétique (porte) peu visible par faible luminosité.

2026-03-03 • via Nuitee
B
Bogar • couple • us
7
Very nice place to stay if there was no construction. One of the only hotel that was open
Pros:

Quiet and clean

Cons:

Distance from the grotto and a lot of construction

2026-03-02 • via Nuitee
M
Martin • couple • fr
10
Tres bien
Pros:

Simple propre confortable

2026-03-02 • via Nuitee
A
Angela • couple • co
10
2026-03-02 • via Nuitee
C
Carlos • couple • es
8
2026-03-01 • via Nuitee
S
Sébastien • family_with_children • fr
4
À éviter
Pros:

Rien !!! Juste décevant

Cons:

Le chauffage dans la chambre qui fessait un bruit de claquement impossible de dormir toute la nuit
Le petit déjeuner 10€ par personne vraiment abusé car pas de choix des pauvres morceaux de pain et des croissants rien d’autres pour le prix!!!!!

2026-03-01 • via Nuitee
Y
Yague • couple • ar
6
Detección de detalles y soluciones
Pros:

El trato y la predisposición del personal para resolver problemas , ayudarnos

Cons:

El secador de pelo roto, la bañera no tiene seguridad , se resbala , no tiene de dónde sostenerse , la tv/ control remoto no funcionaba , las camas duras, pasillos con mucho ruido se escucha todo , no tiene aislamiento!

2026-03-01 • via Nuitee
G
Gerard • couple • fr
8
Pros:

L accueil..la propreté..Le calme..la proximité du sanctuaire..parfait pour une petite escapade pour un week-end..

2026-03-01 • via Nuitee
D
Dylan • extended_group • fr
10
Confortable
Pros:

Excellent hôtel

Cons:

J’ai tout aimé, juste selon moi il devrait mettre YouTube et Netflix sur les télévisions

2026-02-28 • via Nuitee