Almasur Express Punta Arenas

Hotels
8.4 (3201 reviews)
Waldo Seguel 530 , Punta Arenas , cl

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Decent value for money
Cons:
Cleanliness issues
Inconsistent service
Basic breakfast

Categories

Cleanliness
6.9
Reviews mentioned dirty rooms and poor hygiene.
Service
8.9
Overall decent service but some complaints were noted.
Location
9.4
Great location, easy access to central attractions.
Room Quality
8.4
Comfortable beds but some issues with reservations.
Amenities
7.9
Limited facilities available; old hotel amenities.
Value for Money
8.9
Decent value given the location, but some grievances noted.
Food and Beverage
7.9
Breakfast was basic and some inconsistencies noted.
Overall Experience
8.9
Positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:31

Property Description

Unique Architecture and Comfortable Rooms
The architecture of Almasur Punta Arenas is a tribute to the traditions and history of Magallanes Province. The heated rooms are spacious, featuring cable TV, a minibar, and some even offer a private spa bath.

Delicious Buffet Breakfast and Dining Experience
Start your day with an extensive buffet breakfast including fresh bread, fruits, cereals, and yogurts. In the evening, indulge in national and international dishes paired with fine Chilean wines for a delightful dining experience.

Convenient Location and Amenities
Located just 2 blocks from the main square in Punta Arenas, Almasur Punta Arenas Hotel offers free Wi-Fi and free private parking for guests arriving by car. Enjoy a smoke-free environment throughout the entire property.

Book your stay at Almasur Punta Arenas for a memorable experience in the world's southernmost city.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.
We are currently undergoing maintenance work on our rooms and remodeling on the 3rd floor of the hotel in the classic sector until June 13. We are looking for improvements for a better experience.
Please notice that group reservations from three rooms will be charged with the full amount of rate maximun 24 hrs after confirm reservation. This run for standard and nonrefundable rates.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PUQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for US$80 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 3201 reviews
Cleanliness: 6.9
Service: 8.9
Location: 9.4
Room Quality: 8.4
Amenities: 7.9
Value for Money: 8.9
Food and Beverage: 7.9
Overall Experience: 8.9
F
Felipe Peña y Lillo solo_traveller cl
8
2026-06-13 via Nuitee
F
Felipe Peña y Lillo solo_traveller cl
8
2026-06-13 via Nuitee
M
Margarita couple cl
9
Muy Agradable
Pros:

La ubicación, el aroma de la habitación. El desayuno muy rico.

Cons:

cierran la puerta del hotel en la noche y hay que entrar por el otro lado y en la mañana no hay check out

2026-06-10 via Nuitee
F
Furzana solo_traveller gb
8
Nice hotel, shame about the lack of communication regarding late check in
Pros:

Great location, very comfortable, nice lounge area downstairs. Helpful, friendly staff.

Cons:

I didn't arrive until very late - almost midnight - I had informed the hotel when I booked, I wasn't worried as it was 24hour check in. However, when I arrived the door was locked, there was no one inside that I could see and there was a sign on the door saying reception was only staffed until 9.30pm. The taxi I had taken from the airport had already left so you can imagine my panic! There was no answer when I knocked hard on the door. I tried to ring them on whatsapp but this didn't work. I had to access my home SIM to try and call them via the mobile network, this did ring but there was no answer. This incurred me a significant cost due to international roaming charges.
After about 10 mins, somebody approached me from the street and asked if I had booked a room - it was a member of staff who proceeded to explain that there is another entrance round the corner! I was very annoyed as how would I have known this, they hadn't told me when I'd said I was arriving late and the sign on the door didn't say to walk round the corner. Not a great start and a very unpleasant experience upon arrival. Please do better and let your guests know to walk round the corner in advance and put it on the sign on the door!

2026-06-09 via Nuitee
R
Ricardo Godoy extended_group cl
9
2026-06-08 via Nuitee
A
alejandra couple ar
9
TODO EXCELENTE
Pros:

LA UBICACION Y LOS SERVICIOS

Cons:

EL BAÑO PODRIA SER UN POCO MAS COMODO

2026-06-05 via Nuitee
B
Betsabe solo_traveller cl
10
2026-06-04 via Nuitee
M
Mancilla Rojas family_with_children cl
10
Pros:

Muy buen Hotel Precio/Calidad

Cons:

Camas individuales un poco chicas

2026-06-04 via Nuitee
M
Maria solo_traveller cl
10
2026-06-01 via Nuitee
G
Gladys couple ar
8
2026-05-30 via Nuitee
E
Emilia couple ar
8
Pros:

El diseño. La atención, es muy bello

Cons:

Las camas no son muy cómodas.

2026-05-29 via Nuitee
M
Marisol couple cl
7
Alternativa recomendable en el centro de Punta Arenas
Pros:

La ubicación y la amabilidad del personal a cargo en recepción

Cons:

Ruido en la mañana con el servicio de aseo de las habitaciones

2026-05-29 via Nuitee
D
Daniela solo_traveller ar
10
Pros:

Muy cómodo el hotel, el desayuno muy completo, y que tenga restaurante es una comodidad extra.

Cons:

No tengo comentarios negativos

2026-05-28 via Nuitee
I
Ian solo_traveller cl
9
Pros:

muy buena ubicación, limpieza y confort, el desayuno es bueno

2026-05-28 via Nuitee
V
Veronica couple ar
10
2026-05-28 via Nuitee
M
Miguel solo_traveller co
10
Pros:

Ubicación, instalación muy agradables y limpias

2026-05-27 via Nuitee
M
Martins solo_traveller br
10
Estava tudo ótimo
Pros:

Tudo

Cons:

Nada

2026-05-26 via Nuitee
S
Sebastian extended_group ar
8
2026-05-26 via Nuitee
M
Marcelo solo_traveller ar
10
Pros:

Excelente hotel, limpieza, atención, habitación muy cómoda , desayuno completo. Y además muy cerca del centro de Punta Arenas.

2026-05-26 via Nuitee
C
Cristian solo_traveller cl
10
Pros:

Limpieza y ordenado

2026-05-25 via Nuitee