Comfort Suites Harvey - New Orleans West

Hotels
•
Comfort Suites
7.2 (410 reviews)
1611 Elton Court Road , Harvey , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Clean staff
Convenient location
Cons:
Inadequate cleanliness
Poor room quality

Categories

Cleanliness
5.2
Multiple reviews described dirty rooms, mold on sheets, and other cleanliness issues.
Service
8.7
Some reviews mention helpful staff, though issues with service availability were noted.
Location
9.2
Location was mentioned positively in reviews.
Room Quality
6.2
Frequent complaints about broken items and poor room conditions.
Amenities
6.2
Limited amenities reported; missing items like microwaves and broken TVs.
Value for Money
7.2
Some reviews suggest that the price should be lower given the issues with the stay.
Food and Beverage
6.2
Breakfast options were criticized for lack of variety and quality.
Overall Experience
8.7
Mixed feedback leading to dissatisfaction, though some positive experiences were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:28

Property Description

Convenient Location
Comfort Suites Harvey - New Orleans West offers easy access to popular attractions like The French Quarter and Audubon Zoo. With nearby casinos and golf courses, there's something for everyone.

Comfort and Amenities
Guests can enjoy spacious rooms equipped with modern amenities such as flat-screen TVs, microwaves, and pillow-top mattresses. Stay connected with free Wi-Fi and keep devices charged with AC and USB outlets.

Business and Leisure
Business travelers will appreciate the business center and access to copy/fax services. For leisure, free breakfast and guest laundry are available. Don't miss out on a relaxing stay at our non-smoking hotel. Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 410 reviews
Cleanliness: 5.2
Service: 8.7
Location: 9.2
Room Quality: 6.2
Amenities: 6.2
Value for Money: 7.2
Food and Beverage: 6.2
Overall Experience: 8.7
J
Jameka • couple • us
10
2026-01-22 • via Nuitee
J
Joseph • couple • us
2
Pros:

The price should have definitely been cheaperer

Cons:

There was mold on the sheets and curtains where the air blew out . I also had a lizard in my room. Everything in the room was rusty and dusty. staff informed us that some rooms The lock doesn’t work other rooms didn’t have TVs. Our key card didn’t work and was reset twice, but still didn’t work. We had to be let in by the front desk Person. one of us had to stay in the room at all times so that we were able to get back in

2026-01-20 • via Nuitee
T
Tiffany • couple • us
1
They had no clean towels, the elevator was broken, the telephones didn’t work, the tv didn’t work
Pros:

Nasty

Cons:

everything

2026-01-19 • via Nuitee
A
alissa • family_with_children • us
10
2026-01-19 • via Nuitee
S
Sharon • couple • us
7
It was good enough besides the stuffy smell. Overall I was comfortable
Pros:

Space in the room

Cons:

The room has a stuffy smell. Smells old and need airing out

2026-01-19 • via Nuitee
K
Kaandra • extended_group • us
3
Pros:

Nothing

Cons:

The rooms was ran down, tub wasn’t cleaned

2026-01-15 • via Nuitee
A
Ashley • solo_traveller • us
3
Cons:

The Air conditioner was leaking, came back room smelled sweaty,wet and damp.

2026-01-15 • via Nuitee
K
Kristal • couple • us
3
Treat yourself better, go somewhere else.
Pros:

Proximity, cost

Cons:

Elevator didn’t work; breakfast was sparse, bed was uncomfortable; sheet had stain; couch had seen better days; wall markings

2026-01-15 • via Nuitee
M
Micah • couple • us
5
2026-01-11 • via Nuitee
Z
Zion • couple • us
1
I don’t recommend to no one
Pros:

Nothing at all

Cons:

I would not recommend they scamme the vending machine out of 800 dollars and still has it plugged up gave me a messed up room had to switch like 3 times didnt stay the second day and refused to give me a refund of one of the days

2026-01-11 • via Nuitee
O
Oron • couple • us
8
quality service and clean, comfortable room
Pros:

clean

Cons:

n/a

2026-01-09 • via Nuitee
B
braineka • couple • us
10
2026-01-08 • via Nuitee
B
Ballard • couple • us
7
You get what you paid for and its a nice place to stay while on a budget
Pros:

The hotel all around it was great we was pretty comfortable.

Cons:

In our room we. Didn’t have two working televisions, rude guest during check out.

2026-01-06 • via Nuitee
H
Howard • couple • us
6
It was cool
Pros:

Na

Cons:

Na

2026-01-05 • via Nuitee
M
Mskeke • extended_group • us
7
Pros:

The room and view and it was clean and room was nice

Cons:

We didn’t have breakfast both days we were there and this 2nd time I stayed there and toilet was broken had to be moved to another room

2025-12-21 • via Nuitee
A
Ashley • couple • us
1
2025-12-21 • via Nuitee
L
Lang • couple • us
8
2025-12-15 • via Nuitee
M
Micah • couple • us
7
2025-12-08 • via Nuitee
B
Byron Dabney • couple • us
9
2025-12-03 • via Nuitee
L
Lakeisha • couple • us
7
2025-11-25 • via Nuitee