Hotel Alameda, Highline

Hotels
7.5 (331 reviews)
518 West 27th Street , New York , us

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Packed lunches
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Rooftop bar
Cons:
Cleanliness issues
Small bathrooms
High prices

Categories

Cleanliness
6
The lobby floors were dirty and the elevator had a foul smell, contributing to concerns about cleanliness.
Service
8.5
Staff were described as nice and attentive, providing good guest services.
Location
9
The location received praise for being central and convenient.
Room Quality
6.5
Rooms were described as small and some guests experienced issues with bathroom fittings.
Amenities
7.5
Guests appreciated the rooftop bar and complimentary drinks, though some found the amenities lacking.
Value for Money
7
Prices were considered high for the room quality and size, mentioned as a concern.
Food and Beverage
8
The on-site bar and restaurant were positively noted for quality.
Overall Experience
7.5
Overall experience was mixed, with notable pros but some significant cons noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:42

Property Description

Luxurious Dining Options
Indulge in exquisite culinary experiences at our 2 gourmet restaurants, offering a delightful blend of flavors to tantalize your taste buds.

Chic & Modern Accommodations
Experience comfort and style in our modern rooms adorned with bright accent colors and contemporary furniture, providing a cozy retreat during your stay.

Convenient Central Location
Located in the vibrant Chelsea Gallery district, our hotel is just a stone's throw away from iconic landmarks such as High Line Park and the Hudson River, ensuring you're at the heart of all the action.

Book now to immerse yourself in the perfect blend of luxury and convenience at Selina Chelsea.

Important information:

Please note, there is a daily fee for bicycle rentals. Please contact the hotel for further details.

An experience fee of $35.00 per room, per night, will be charged at the front desk.

When booking more than 10 rooms, different policies and additional supplements may apply.

Important note: The swimming pool is closed for the winter season and will reopen May 2026Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.5
Based on 331 reviews
Cleanliness: 6
Service: 8.5
Location: 9
Room Quality: 6.5
Amenities: 7.5
Value for Money: 7
Food and Beverage: 8
Overall Experience: 7.5
J
Jill solo_traveller us
6
I likely won’t stay here again. It was fine but not secure and the house keeping staff was really not good.
Pros:

It had a good location as i was in town for business a block away.

Cons:

Its not secure given night clubs on the roof and in the basement. And everyone uses the same elevators with no key card security.

2026-03-23 via Nuitee
R
Razan couple kw
10
2026-03-14 via Nuitee
R
Rishya solo_traveller us
3
The staff was incredible and so supportive and kind, I really had to think twice about writing this.
Pros:

The staff were incredible and so helpful!

Cons:

I’ve stayed in a few hotels for work over the past few months and this has to the worst one so far. I was first on a lower floor and any minor sound outside the room or outdoors could be heard, so there was clearly no insulation. I moved rooms because the lights didn’t work tho and the second room was slightly better but once again, the lack of insulation was so difficult to sleep through.

2026-03-09 via Nuitee
K
Kazakova family_with_children ca
8
2026-03-05 via Nuitee
R
Razan couple kw
6
Pros:

Location and cute to the point accommodation

2026-03-05 via Nuitee
J
John couple us
10
Enjoyable
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-03-01 via Nuitee
J
jeremy couple gb
8
2026-02-27 via Nuitee
T
Tyler solo_traveller us
5
2026-02-25 via Nuitee
W
William couple us
10
2026-01-27 via Nuitee
H
Herbert solo_traveller us
6
2026-01-19 via Nuitee
D
David couple us
4
Pros:

Did not use breakfast

Cons:

Extremely loud noises inside and outside hôtel on Saturday evening. Outside the hôtel is extremely dirty.

2026-01-19 via Nuitee
M
Melissa solo_traveller us
10
2026-01-19 via Nuitee
C
Cataldo couple it
5
Highly not recommended
Pros:

The bar at the entrance was good, and the bartender was friendly and polite, which was a nice first impression.

Cons:

At check-out I was charged a $35 per day “facilities fee,” which felt like I paid twice and even completely unjustified since the hotel basically had no services. The rooftop was closed, even though it was shown as open in the photos.
Throughout the entire night we heard a lot of noise, including a woman screaming, and overall we felt unsafe during our stay. The surrounding area was also very bad and did not feel secure.
I received an upgrade through Booking, but the room was still very disappointing: it had a huge window facing another building, so people could see inside perfectly, with zero privacy.
Additionally, the staff at the reception were Latino and spoke very little English, which made communication difficult.

2025-12-29 via Nuitee
S
Shawn couple us
8
Nice place, good location in Chelsea
Pros:

Nice location, clean, great staff

Cons:

Beds are on the floor on a small platform, not as easy to get in and out of

2025-12-29 via Nuitee
S
Sunda couple us
10
10/10 Would recommend
Pros:

Beautiful scenery, comfortable rooms, and exceptional guest services!

2025-12-05 via Nuitee
M
Monika couple pl
8
2025-12-04 via Nuitee
D
Dave couple us
10
Pros:

Fast check-in and wonderful shower.

2025-11-28 via Nuitee
N
NIKKI solo_traveller us
1
2025-11-04 via Nuitee
B
Bruno couple fr
8
Pros:

L emplacement, le rooftop , la decoration .

Cons:

Les claquements fréquents provenant de la machinerie ascenseur

2025-10-21 via Nuitee
C
Candi couple us
7
Had good stay.
Pros:

The bar and restaurant is pretty nice. There's a nightclub downstairs.

Cons:

My bathroom had no door and I wasn't aware of that.

2025-10-12 via Nuitee