Springhill Suites by Marriott San Antonio Alamo Plaza/Convention Center

Hotels
SpringHill Suites
8.7 (821 reviews)
411 Bowie Street , San Antonio , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable beds
Cons:
High parking costs
Cleanliness concerns
Noisy street

Categories

Cleanliness
7.95
Mixed reviews; overall cleanliness noted, but some comments on dirtiness.
Service
8.95
Friendly staff noted positively; service deemed standard for hotel.
Location
9.45
Excellent location near the Alamo and River Walk.
Room Quality
8.45
Rooms were spacious but some noted issues with age and upkeep.
Amenities
8.45
Amenities met expectations; however, parking fees were high.
Value for Money
8.45
Some concerns regarding overall value given the price.
Food and Beverage
8.95
Breakfast quality mentioned positively; included in room charge.
Overall Experience
8.95
Generally positive stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:59

Property Description

Convenient Location near The Alamo
Located just a 5-minute walk from The Alamo, the SpringHill Suites by Marriott San Antonio Downtown/Alamo Plaza offers a prime location for exploring the city's historic attractions.

Spacious Suites with Modern Amenities
Each suite is equipped with a refrigerator, microwave, and coffee maker, ensuring a comfortable stay. Enjoy free Wi-Fi, a flat-screen TV, sofa bed, and work desk in every suite.

Relaxing Outdoor Pool and Fitness Facilities
Guests can unwind in the outdoor pool and hot tub, or stay active in the fitness room. Additionally, take advantage of the business center and 24-hour convenience store for all your needs.

Book your stay at the SpringHill Suites by Marriott San Antonio Downtown/Alamo Plaza for a memorable and convenient San Antonio experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Location

Guest Reviews

8.7
Based on 821 reviews
Cleanliness: 7.95
Service: 8.95
Location: 9.45
Room Quality: 8.45
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 8.95
R
Rodriguez solo_traveller us
10
Pros:

La comodidad del lugar todo cercas el personal del estacionamiento y el de la recepción excelentes y muy amables ...

Cons:

Dos señoras que atienden el área de desayunos muy groseras con la gente

2026-07-23 via Nuitee
S
Suarez solo_traveller pr
8
Pros:

Quede cerca de tod@s

Cons:

Todo vien

2026-07-22 via Nuitee
M
Martinez family_with_children us
10
Very comfortable and warming felt safe and welcomed!
Pros:

Very clean

Cons:

Everything was pretty good nothing was bad !

2026-07-21 via Nuitee
M
Marisa couple us
10
Pros:

Everything, clean, front desk was kind

2026-07-21 via Nuitee
ניצן דיקשטיין solo_traveller ca
10
Pros:

Everything

2026-07-21 via Nuitee
F
Freddy family_with_children us
9
Convenient location. Nice amenities.
Pros:

Nice and clean.

Cons:

Couldn’t find a baggage cart when we needed one.

2026-07-21 via Nuitee
M
Martinez family_with_children us
10
2026-07-21 via Nuitee
ניצן דיקשטיין solo_traveller ca
10
Great hotel
Pros:

Everything

2026-07-21 via Nuitee
A
Albert family_with_children us
6
Could’ve been better
Pros:

The breakfast

Cons:

Parking and bed mattress smelled like pee asked to switch it and they didn’t switch it till the last two days

2026-07-20 via Nuitee
D
douglas solo_traveller us
5
Pros:

Close to river walk.

Cons:

The cleanliness of the room didn't meet what I have seen at many other Marriott hotels. It was not initially clear on Booking.com that it was valet parking only or that it would cost $40 per night.

2026-07-20 via Nuitee
M
Marisa couple us
10
2026-07-19 via Nuitee
R
Rhonda family_with_children us
8
Cons:

The parking. Basically no parking at all. Valet is like $40 a night, that is extreme. Then any other parking is meter parking. So you’re paying for a room for your vehicle as well. On the booking information, need to put in big bold red letters about the parking cost. San Antonio is just wrong for all paid parking.

2026-07-19 via Nuitee
B
Bhoomi solo_traveller in
6
5/10
Pros:

spacious room, more then enough towels, clean and proper bed but still got red rashes, breakfast served at time, and hotel provided with a swimming poll.

Cons:

the breakfast didn't really have much fulfilling options, and the make issue is check in. i came for BMT Graduation ceremony and had an early flight, i tired to check in at 5:30 am but had to leave my stuff at reception and leave. even after putting a special request, i wasn't provided a room.
i checked in at 2pm and next day i came back around 2pm to check up, staff had already set my stuff in reception.
if check in is at 4pm and check out at 12pm, thats not even full 24hours, which is what we pay for.

2026-07-17 via Nuitee
C
CARLOS extended_group co
10
Pros:

Great location! Clean, nice staff and nice rooms.

2026-07-15 via Nuitee
J
Jasmine couple us
10
2026-07-13 via Nuitee
E
estrada family_with_children us
10
Pros:

Staff was amazing and very helpful, more than usually expected.

2026-07-12 via Nuitee
C
Cedric family_with_children us
8
2026-07-10 via Nuitee
R
Rios family_with_children us
10
Pros:

I love this place! I always book my room at this hotel. Never disappoints!!

2026-07-08 via Nuitee
C
Claudia solo_traveller us
1
Pros:

So I will say the Valet staff was nice and helpful

Cons:

We get in to check out only to be give KEYS TO AN OCCUPIED ROOM...THEN STAFF STATES OH THIS HAPPENS ALL THE TIME 😐, then for us to get woken up the night after at 230am to a fire alarm trying to get some rest before our long drive home!!! The staff manger could have at least gave us sort of apology or refund as promised !!

2026-07-07 via Nuitee
C
Carlos solo_traveller us
10
Pros:

The friendly service and happy faces. Prompt valet service.

Cons:

Had to find a new iron and TV in living area did not work

2026-07-07 via Nuitee