Pillows Grand Boutique Hotel Reylof Ghent

Hotels
9.3 (5268 reviews)
Hoogstraat 36 , Ghent , be

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent staff service
Great location
Spacious rooms
Cons:
Cleanliness issues with pool
Breakfast quality not up to expectations

Categories

Cleanliness
8.4
The pool and changing rooms were not very clean, which detracted from the overall cleanliness experience.
Service
10
Hotel staff went above and beyond to make our stay magical, showing great attention to detail and professionalism.
Location
10
Excellent location, close to the city center but away from the worst of the crowds.
Room Quality
9.4
Rooms were spacious and well-decorated, although some had issues with privacy in the bathrooms.
Amenities
8.9
Amenities like the spa were somewhat small and may feel less appealing when the hotel is full.
Value for Money
8.9
Comments suggest some disappointment regarding the breakfast quality compared to the price.
Food and Beverage
8.9
Breakfast was standard and not great in terms of product quality, though other dining experiences were highlighted positively.
Overall Experience
9.9
Overall, an enjoyable experience with high standards, despite a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:14

Property Description

Luxurious Accommodations

Pillows Grand Boutique Hotel Reylof Ghent offers elegantly renovated rooms with high ceilings, large windows, and original artworks, creating a contemporary yet sophisticated atmosphere. Guests can indulge in amenities such as Nespresso coffee machines, smart flat-screen TVs, and plush bathrobes and slippers for the ultimate comfort.

Wellness Oasis

Unwind in the hotel's wellness center, featuring a spa pool, Finnish sauna, and a variety of rejuvenating treatments. The historic courtyard garden with a terrace provides a serene escape, while the fitness center caters to those seeking an active retreat.

Gourmet Dining Experience

Savor the delectable dishes at gastronomic restaurant LOF, serving international cuisine with Flemish influences. The hotel also boasts The Living Bistro & Bar, offering a laid-back setting for enjoying delicious meals and drinks.

Ready to experience luxury and comfort at Pillows Grand Boutique Hotel Reylof Ghent? Book your stay now for an unforgettable getaway.

Important information:

Please note that it's recommended to make a reservation at the properties restaurant beforehand.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 45 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 25 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 5268 reviews
Cleanliness: 8.4
Service: 10
Location: 10
Room Quality: 9.4
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 9.9
S
Selin couple be
10
Pros:

Hotel magnifique, avec tout le luxe et le confort d un 5 étoiles.
Situation parfaite
Le petit spa est un plus

Cons:

La piscine au spa était trop froide

2026-03-07 via Nuitee
R
Rens couple nl
10
2026-03-04 via Nuitee
A
ANNICK couple be
8
2026-03-02 via Nuitee
P
Paul solo_traveller gb
10
Stylish hotel in great location with a very welcoming reception.
Pros:

Everything- stylish and spotlessly clean, super comfortable beds, great team, especially those at reception. Ease of car parking and great location.

Cons:

Beautiful design and well sound proofed rooms.

2026-03-02 via Nuitee
M
Micha couple de
10
2026-03-02 via Nuitee
A
Annemie couple be
10
2026-03-02 via Nuitee
M
Meryem couple nl
10
2026-03-01 via Nuitee
M
Marc couple be
9
2026-03-01 via Nuitee
N
Nicola solo_traveller be
10
Beautiful oasis very close to the historical center.
Pros:

Everything was perfect.

Cons:

Nothing to complain about.

2026-03-01 via Nuitee
E
Els couple be
10
2026-03-01 via Nuitee
J
Joseph Godwin solo_traveller mt
10
2026-02-28 via Nuitee
C
Catharina solo_traveller nl
10
2026-02-27 via Nuitee
T
TALIA couple au
9
Outstanding hotel in Ghent
Pros:

Location, breakfast, comfortable beds

Cons:

Room was a bit dark

2026-02-27 via Nuitee
J
Jordan family_with_children us
10
Incredible all around
Pros:

Everything about this hotel was fantastic. The staff was top notch, the best customer experience I’ve had a hotel before. Hotel was beyond clean, beautiful, great location. Everything about this place was amazing

Cons:

Nothing

2026-02-26 via Nuitee
J
jordanstewart15 NONE Milford, Connecticut
10
Absolutely incredible experience
Pros:

This hotel was one of the best hotels I’ve ever stayed at. The customer service was next level top notch. They truly cared about your experience and did whatever they could to make it the best. Hôtel was insanely clean, beautiful, well kept. Can not say enough great things about it.

2026-02-25 via Tripadvisor
M
Matthew couple gb
10
When I’m back in Ghent I will not stay anywhere else!
Pros:

Everything was perfect. Great location to the city centre, easy drive in and cheap parking around the corner (or under the hotel if you’re feeling frivolous!).
Staff were attentive, polite and nothing seemed to be a problem.
The hotel/bar/cafe/room was spotlessly clean and the decor looked very well maintained.
Did venture into the gardens that was also very neat and well maintained.

Cons:

Absolutely nothing

2026-02-25 via Nuitee
P
Paul couple fr
10
Pros:

Nous avons passé 2 nuits au Pillows Hôtel, tout était parfait. L’hôtel est très beau, les chambres spacieuse et bien décorées, le petit déjeuner incroyable et l’hôtel dispose dune piscine très agréable !

2026-02-24 via Nuitee
D
Doru couple nl
10
2026-02-24 via Nuitee
R
Renaud couple be
8
Pros:

Petit déjeuner pas donner mais délicieux et très varié donc vaut son prix, literie très confortable, personnel très accueillant et a l'écoute des besoins. Très bel hôtel en Tout point!

Cons:

Petit problème de température d'eau dans la douche mais tout de suite pris en charge avec une proposition de dépannage par le personnel

2026-02-24 via Nuitee
A
Amanda couple lu
10
THE BEST HOTEL EXPERIENCE
Pros:

The hotel was absolutely beautiful, the staff were incredible and went above and beyond to make my husbands birthday memorable. The kitchen staff were also so amazing at dealing with our food allergies and they did such a good job! The spa was so wonderful and the massage was really top class. I had a male therapist and it was obvious that he was professionally trained. The room was spacious and comfortable and the bathroom was just as spacious and the shower was like something out of a movie. Oh and the food was out of this world!!! We had a dinner at Olivier petit bistro and it was better than what we have eaten in Michelin star restaurants! The breakfast buffet was also so wonderful because they had so many dairy free options for us including vegan chocolate croissants which were the best thing we ever tasted. We will definitely be back!

Cons:

I did not like the fact that I had organised surprise balloons and sparkling wine as a surprise for my husband upon arrival and when we got to the hotel for check in, the woman checking us in told me how excited she was to meet me after all the emails we exchanged and that the wine, chocolates and balloons were in the room. She said this in front of my husband which made my heart absolutely sink and it really upset me because I had gone to alot of effort to keep it quiet. I found this was unprofessional and defeated the point of even organising a surprise. After expressing my disappointment the hotel called and apologised profusely and they were really kind and did not charge me for the gift (even though they also got the cookies wrong) and they comped our first two drinks at dinner. It did not undo the ruining of the surprise but the gestures made me really feel like the hotel did their utmost to make it better. This was so appreciated and we will definitely return to the Pillows for our next trip to Gent in October.

2026-02-24 via Nuitee