The ORIENT

Hotels
9.4 (1225 reviews)
Chuo-ku Kyomachi 25 , Kobe , jp

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Dim lighting in rooms
One staff member at check-in was unfriendly

Categories

Cleanliness
8.7
Generally clean, but some issues indicated such as dim lighting and loss of personal items.
Service
9.7
Most staff were friendly and professional, though there was one negative experience at check-in.
Location
10
Excellent location, convenient access to shopping and scenic areas.
Room Quality
9.7
Rooms are spacious, well-appointed, and comfortable.
Amenities
9.2
Good amenities, though some minor issues with dining options.
Value for Money
8.7
Prices are on the higher end, but quality justifies it.
Food and Beverage
9.2
High-quality breakfast and dinner, but limited options noted.
Overall Experience
10
Overall very enjoyable stay with minor issues that were overshadowed by positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:44

Property Description

Luxurious Accommodation with Stunning Views:
Experience the epitome of luxury at Oriental Hotel, where chic rooms offer breathtaking views of Kobe Harbour or the city. Relax in style with modern furnishings, a flat-screen TV, and a lavish en suite bathroom with complimentary toiletries.

Exceptional Amenities for Ultimate Comfort:
Indulge in a workout at the free fitness centre, pamper yourself with beauty massages, and stay connected with complimentary Wi-Fi throughout the property. The 24-hour front desk provides convenient services like luggage storage and in-room massages, ensuring a seamless stay.

Culinary Delights and Dining Experiences:
Savor a culinary journey at Main Dining by the House of Pacific for Western cuisine, Kanesaka for exquisite sushi, and Steak House Medium Rare for Teppanyaki. End your day at The Bar J. W. Hart, where you can enjoy cocktails against the backdrop of the mesmerizing harbour views.

Book now for an unforgettable stay at Oriental Hotel and create lasting memories in Kobe!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

9.4
Based on 1225 reviews
Cleanliness: 8.7
Service: 9.7
Location: 10
Room Quality: 9.7
Amenities: 9.2
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 10
P
Pavlos • couple • gr
10
2026-05-09 • via Nuitee
D
Dominique • couple • us
10
2026-05-07 • via Nuitee
B
Bertille • solo_traveller • fr
9
2026-05-06 • via Nuitee
G
Gary • couple • au
8
2026-05-04 • via Nuitee
R
Robert • couple • us
10
2026-05-04 • via Nuitee
M
Michelle • couple • my
10
It was a very pleasant stay, will definitely stay again if I were in Kobe again.
Pros:

The staffs are helpful, the room is super clean, huge room, very good amenities

Cons:

Nothing

2026-05-03 • via Nuitee
A
Annerie • solo_traveller • nl
9
Echt een heerlijke beleving!
Pros:

The Oriënt = Luxe en comfort.
Alles wat je kan bedenken is aanwezig in de kamer. Geweldige bedden. Er is geen spa of zwembad aanwezig. De ligging is perfect in het havengebied, veel levendigheid na een stukje wandelen. Rondom het hotel is het rustig.

Cons:

Het raam kan niet open, geen frisse lucht.

2026-05-02 • via Nuitee
R
RIKO • solo_traveller • jp
10
2026-05-02 • via Nuitee
W
Weng Yew • couple • sg
9
It was a very comfortable stay. Will definitely return.
Pros:

The location is perfect, close to shopping and restaurants.

Cons:

The reception is on the 17th floor and the concierge is one the 1st.

2026-04-29 • via Nuitee
J
jean-pierre • family_with_children • fr
10
Du luxe à kobe
Pros:

Hôtel exceptionnel

Cons:

Rien

2026-04-28 • via Nuitee
S
Seiko • couple • us
9
いつも満足
Cons:

レストランの予約がとれにくい。

2026-04-25 • via Nuitee
A
AYUMI • couple • jp
10
また利用させていただきたい
Pros:

朝食が美味しかったです。お部屋全体過ごしやすかった。

2026-04-23 • via Nuitee
K
Karen • couple • au
8
2026-04-23 • via Nuitee
D
David • solo_traveller • us
10
2026-04-22 • via Nuitee
L
Lorraine • extended_group • us
10
Great hotel, great breakfast, great staff!
Pros:

I liked the view, comfort of the beds, size of the rooms, the bath room, the breakfast room and the wonderful staff! One of my favorite hotel stays! The hotel is very nice!

Cons:

It was all great!

2026-04-22 • via Nuitee
J
Jon • extended_group • gb
10
Great hotel made better by very good staff
Pros:

Breakfast very good - gym small and no spa or pool. Staff very nice. No shuttle bus was disappointing for a hotel of your of your quality and the prices your charge.

2026-04-21 • via Nuitee
R
RYO • couple • jp
8
2026-04-19 • via Nuitee
H
Harng • solo_traveller • tw
9
Pros:

The location and the atmosphere of the hotel speak for its historical significance. It has kept timeless charm with modern twist services. I enjoy the nightwear provided by the hotel. It was comfortable and soft. I bought two sets of nightwear as my souvenirs from The Orient. I am sure I would cherish it for a long time.

Cons:

The carpet of the room and the dining area are not the best. I was probably allegic to the dust of the carpet.

2026-04-19 • via Nuitee
T
TING-AN • couple • tw
10
Pros:

接待人員非常的親切。房間用具質感遠勝一般商旅。乾淨，地點優秀，可以停車。

2026-04-19 • via Nuitee
K
Katharina • couple • de
9
Hervorragend
Pros:

Das Hotel überzeugt mit sehr großen, sauberen Zimmern und einem freundlichen, aufmerksamen Service. Die Lage ist hervorragend, viele Sehenswürdigkeiten sind gut erreichbar. Besonders hervorzuheben ist das leckere und vielfältige Frühstück. Insgesamt eine klare Empfehlung.

Cons:

-

2026-04-18 • via Nuitee