Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Luggage storage
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Outdoor furniture
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Noise from construction
Cleanliness issues
Cold rooms

Categories

Cleanliness
6.03
There are several mentions of cobwebs and cleanliness issues in the reviews.
Service
8.5
Guests mention friendly and helpful staff consistently.
Location
8.54
Multiple reviews highlight the hotel's excellent location near transport and attractions.
Room Quality
6.49
Rooms are described as small and cold, with issues like low shower pressure.
Amenities
6.52
Basic amenities are provided, but breakfast options are limited and affected by external noise.
Value for Money
6.98
Guests feel some amenities and room quality do not align with the price.
Food and Beverage
8.03
Breakfast is well-received, though some items come at an additional cost.
Overall Experience
7.3
Overall sentiments reflect satisfaction despite ongoing external noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:05

Property Description

Charming Accommodation in the Heart of Oxford

Convenient Location: Situated near Said Business School and a short walk from town centre and colleges. Close proximity to Ashmolean Museum and Westgate shopping center.

Comfortable Rooms: Most rooms offer private bathrooms, with some in the Annexe featuring shared bathrooms. All rooms include a kettle, free wifi, and hairdryers available at reception.

Delightful Amenities: Enjoy a continental breakfast and visit the on-site breakfast cafe. Unwind on the terrace or grab a drink at the bar.

Book your stay at Westgate Hotel for a memorable experience in Oxford!

Important information:

The property has reported that construction is currently under way at the Oxford Railway station and the station bridge, close to the property.

Special Group Terms and Conditions

- A booking for five or more rooms (or eight or more occupants) is considered a group booking.
- Stag/hen/sports parties are not generally accepted.
- no modifications or date changes less than 30 days before arrival.
- cancelation less than 30 days before arrival, the first night will be charged as cancelation.
- cancelation or amendments less than seven days before arrival or no show, total booking amount will be charged.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs GBP 12 per day.

Location

Guest Reviews

7.3
Based on 1010 reviews
Cleanliness: 6.03
Service: 8.5
Location: 8.54
Room Quality: 6.49
Amenities: 6.52
Value for Money: 6.98
Food and Beverage: 8.03
Overall Experience: 7.3
R
Robert • solo_traveller • gb
7
Pros:

Breakfast was included but I had to pay extra for a cooked breakfast

2026-04-10 • via Nuitee
A
alicia • family_with_children • gb
10
2026-04-08 • via Nuitee
A
Artificer • family_with_children • gb
9
Family room with private bathroom perfect for our needs
Pros:

Very pleased with this place. The staff member that greeted us was very welcoming and thorough, the room was clean and in good condition, and we even managed to check-in early. We prefer this kind of family room so we can keep an eye on the younglings.

We were informed of the ongoing building works around the hotel and of the provided noise cancelling window inserts, but fortunately didn't need them as there was only the distant hum of a generator in the background at night.

The next morning we came down for breakfast. There was fruit, milk, tea and toast among other things, all inclusive. To supplement this we ordered some waffles for the kids, which came with some greek yogurt and honey so we were all satisfied. There's a nice enclosed garden to enjoy too.

Cons:

Not much to suggest really. Bathroom a little musty on arrival, but fine after airing it a bit.

2026-04-07 • via Nuitee
S
Sarah • family_with_children • gb
8
2026-04-07 • via Nuitee
C
Cynthia • extended_group • us
6
good location to town, great staff
Pros:

ongoing construction next door so noise was an issue but managed. they allowed us an early check in which was nice. super friendly and helpful staff. adequate accomodations.

2026-04-02 • via Nuitee
Ákos • solo_traveller • cz
8
Pros:

It's at a good location and the staff is very welcoming and helpful. It was a nice stay.

Cons:

The room I was staying in was a bit too small and I would have appreciated some small cabinet/drawers to put my clothes in.

2026-04-02 • via Nuitee
H
Hazel • solo_traveller • us
10
Helpful Staff
Pros:

The staff were very accommodating and helpful .

Cons:

There was construction of the railway next door, which did have some noise but was tolerable. It made the walk to and back from town a bit of a challenge.Room was cramped, and the stairs were steep and tight.

2026-04-01 • via Nuitee
G
Gözde • couple • tr
8
2026-03-31 • via Nuitee
A
Arianna • family_with_children • it
9
2026-03-31 • via Nuitee
D
Deepak Aggarwal • couple • gb
7
2026-03-31 • via Nuitee
J
Jaime Godinho • extended_group • pt
6
Pros:

The staff was extremely pleasant and available at all times. Very accommodating and willing to provide detailed information about the city, and how to get around.

Cons:

Mostly, the breakfast. Although our booking had "breakfast included", this was extremely underwhelming in terms of quality and variety. You can purchase breakfast on the side, with a more complete and acceptable variety. But this was not made clear during the booking.

2026-03-31 • via Nuitee
D
DOUGLAS • solo_traveller • gb
7
Enjoyablem
Pros:

Breakfast options were great. Hotel is near train station. I stored my luggage after I checked out.

Cons:

Light over Room 3 sink didn’t work properly.
The shower head would be cleaned by soaking in white vinegar.

2026-03-28 • via Nuitee
F
Floyd • couple • gb
3
Arrived…left… booked somewhere else.
Pros:

Central location

Cons:

It’s not a hotel… it’s a hostel. As a hostel it’s probably perfectly fine. But a hotel, in my opinion at least, does not have shared bathrooms. Also, when I arrived, it’s in the middle of major building works. I was not told this when booking.. I was told a few days before arriving, by which time I had no ability to get a refund. The person at reception was quite dismissive and borderline passive-aggressive. “That’s your problem “ was one of the responses I received. I left, and booked a premier inn down the road. A real hotel with en suite toilet and bathroom and for the same price that this so-called hotel was charging. They’re point-blank refusing to issue a refund. Not professional. I appreciate that they have no control over building works, but they do have control over how they market their business - it’s absolutely not a hotel. I don’t mind so much about the money, it’s how they handled the situation that disappointed me the most.

2026-03-27 • via Nuitee
M
MJ • solo_traveller • gb
6
Pros:

It was clean uncomfortable and the breakfast was very good indeed. It was in the area I needed to be in for an early exit in the morning via the station so in that respect everything was as it should’ve been.

Cons:

I wasn’t so keen on being in the annex

2026-03-27 • via Nuitee
S
Stefan • extended_group • rs
8
A good place for a short stay in Oxford
Pros:

The hotel is in a very good location. The receptionist was very kind. Although the bathroom was shared, I did not get the impression that anyone other than us used it. It was very quiet and pleasant to stay there. The room was basically furnished, but nothing was missing.

Cons:

Breakfast was included in the price, although it was the more basic option, with coffee, bread, spreads, and cereal. A more substantial meal costs extra. When the waiter heard that we were sticking with the standard breakfast, he waited for us to put something on our plates and then started clearing the food from the counter, even though there was still some time left before breakfast service ended. To be fair, he did ask whether we wanted anything else, but I got the impression that it would be better to let him finish his work. I didn’t feel especially welcome.

2026-03-26 • via Nuitee
N
Nick • couple • gb
8
2026-03-25 • via Nuitee
M
Mateusz • family_with_children • it
10
2026-03-23 • via Nuitee
A
Alexandre • solo_traveller • be
8
Pros:

Propre, personnel très aimable

Cons:

Un peu loin du centre (mais à côté de la gare)

2026-03-20 • via Nuitee
M
Martin • solo_traveller • gb
7
2026-03-16 • via Nuitee
E
Evgeniia • solo_traveller • gb
8
Stayed there during my business trip to Oxford!
Pros:

The best part about staying there is definitely the breakfast - the atmosphere is ultimately British just as they show in period dramas. It was also 10minutes walk to the city centre. The hotel took care about noise screen in my room. Daily cleaning and towels change - that made my returns in the evening specially cosy.

Cons:

Certain improvements and a bit of renovation could be done; bathroom felt very narrow even though I am not big..

2026-03-13 • via Nuitee