Hotel Casablanca Spa & Wine

Hotels
7.9 (831 reviews)
Ruta 68 con enlace Tapihue , Casablanca , cl

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Spacious rooms
Good amenities
Cons:
Cleanliness issues
Worn down facilities
Internet connectivity problems

Categories

Cleanliness
5.54
Multiple guests mentioned cleanliness issues including dirty rooms and mold.
Service
8.51
Service mentioned as attentive and friendly across several reviews.
Location
8.55
Location described as pleasant and convenient for relaxation.
Room Quality
7
Rooms praised for size and aesthetics, but noted as worn and in need of maintenance.
Amenities
8.03
Amenities include a spacious spa and pool, though some mentioned lack of maintenance.
Value for Money
8.49
Guests felt the pricing was justified for the offerings, despite some criticisms.
Food and Beverage
8.04
Dining experience received mixed reviews, with some enjoying the restaurant.
Overall Experience
9.01
Overall positive sentiments expressed, with room for improvement in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:23

Property Description

Luxurious Accommodation in Wine Country
Hotel Casablanca Spa & Wine offers a unique stay in the heart of a wine lover's paradise. The rooms feature modern amenities like Cable TV, private bathrooms, and balconies, ensuring a comfortable retreat.

Relaxation and Wellness
Guests can unwind at the spa with a heated pool, sauna, and indulgent massages including "wine therapy". The hotel's serene ambiance and wellness offerings provide a perfect escape from everyday stress.

Diverse Facilities and Activities
From a restaurant serving delectable cuisine to a convention center for events, the hotel boasts a range of facilities. Additionally, enjoy the outdoor swimming pool, gym, and even tennis and football fields. End your day with a glass of wine at the bar, completing a perfect stay.

To book your unforgettable stay at Hotel Casablanca Spa & Wine, visit our website or call us directly.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

7.9
Based on 831 reviews
Cleanliness: 5.54
Service: 8.51
Location: 8.55
Room Quality: 7
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 9.01
C
Carola Fernández • solo_traveller • cl
8
Lo bueno y lo malo
Pros:

Es un lugar lindo, su infraestructura y diseño con madera es muy bonito.

Cons:

La habitación olía a encierro, debimos ventilarla. Tuve un inconveniente en el baño y mi solicitud no fue atendida. Utilice el wsp que en recepción me indicaron estaba disponible para cualquier solicitud.

2026-04-26 • via Nuitee
N
Nathalie • couple • fr
8
Hotel tres reposant et confortable avec un charme désuet
Pros:

Son emplacement et son style posada
Son grand jardin avec la piscine exterieure
Le restaurant tres bon
La taille immense de la chambre tres confortable avec sa terrasse
Sa piscine intérieure

Cons:

L’hôtel est « vieillot « et meriterait un rafraîchissement

2026-04-24 • via Nuitee
N
Natalia • couple • nl
8
Pros:

We liked the vibe of the place and better than expected from the reviews. it was close to vineyards. We liked that there was a gym and a pool

Cons:

The breakfast is very small, you only get one dish from the menu. Coffee was bad, even the one you paid for was horrible
The pool and gym is only cleaned for the weekend when more people come

2026-04-22 • via Nuitee
I
Irene • couple • cl
10
2026-04-20 • via Nuitee
V
Verónica • couple • ar
9
2026-04-20 • via Nuitee
M
Marcelo • solo_traveller • cl
5
2026-04-19 • via Nuitee
A
armin • solo_traveller • cl
10
Pros:

Todo súper bien, atención, instalaciones, restaurante

Cons:

Todo bien

2026-04-19 • via Nuitee
M
Marilia • couple • br
8
Beautiful hotel with hot jacuzzi
Pros:

Hot jacuzzi. Near vineyards. Parking. Very beautiful surroundings.

Cons:

Wi-Fi connection very poor. Breakfast ok and you had to pre-order one option. Price.

2026-04-17 • via Nuitee
S
Suzanne • couple • nl
8
Pros:

Zeer vriendelijk personeel, goed eten, compleet hotel met veel verschillende faciliteiten (binnen en buiten zwembad, sauna, gym, tennisbaan).

Cons:

Faciliteiten zijn wat verouderd, geen airconditioning op de kamers waardoor het erg warm werd

2026-04-09 • via Nuitee
J
Joel • solo_traveller • cl
8
2026-04-08 • via Nuitee
R
Rosario • couple • cl
1
Sucio y atestado de arañas
Pros:

Nada

Cons:

Fuimos este fin de semana y nos llevamos una mala experiencia.
El spa está descuidado y evidentemente mal mantenido.
La habitación estaba en similares condiciones, sucia y llena de telarañas. Avisamos a recepción y enviaron al personal a hacer aseo. Limpieza que fue muy superficial porque en la noche empezaron a salir arañas de rincón detrás de los cuadros de la habitación. Cuando avisamos que nos íbamos por este motivo, no hubo ningún intento de arreglar la situación. Solo se preocuparon en revisar si todo estaba pagado.
Cabe destacar además que había un interruptor de luz metido en la misma ducha. Lo cual sumado al riesgo de una mordedura de araña de rincón hace esta estancia, además de no placentera, potencialmente peligrosa.
Una gran decepción.

2026-04-07 • via Nuitee
J
Jorge • extended_group • cl
1
Nos retiramos un día entes por la mala atención y pésima infraestructuras
Pros:

Nada

Cons:

Lo que cuesta el hotel es demasiado caro para lo que ofrecen
Habían arañas en las piezas
La comida era mediocre
El desayuno era con reglas nunca vistas y si querías por ejemplo más huevos debías pagar adicional

2026-04-05 • via Nuitee
K
Karina • couple • cl
10
2026-04-04 • via Nuitee
F
Faria • couple • pe
10
Super comodo, linda estructura, personal muy amable
Pros:

Los cuartos super amplios con camas super comodas, el hotel es hermoso desde el comedor, y las piscinas. Super buen desayuno. Y sobre todo el personal increiblemente amable!!

Cons:

Nada. Todo estuvo estupendo

2026-04-04 • via Nuitee
P
Pedro Adilson • couple • br
7
Pros:

Quartos amplos, cama boa, café da manha bom. Para quem for visitar as vinícolas na região de Casablanca pode ser uma opção...

Cons:

Hotel antigo que requer melhorias na parte externa e principalmente no seu mobiliário.

2026-04-03 • via Nuitee
N
Nelbet • family_with_children • cl
8
Hermoso lugar cerca de Santiago para desconectar
Pros:

El sitio en general es muy bonito, la habitación grande, limpia, el desayuno rico. La piscina temperada y el jacuzzi espectacular.

Cons:

La señal en la habitación es mala.

2026-04-03 • via Nuitee
A
Alejandro • couple • cl
7
A pesar de lo anterior, la pase super bién.
Pros:

Las piscinas excelentes tanto la ubicada en al ire libre como las bajo techo.
Las habitaciones con dos camas separadas, me parecio fantastico.
El diseño y amueblado rústico, hermoso

Cons:

El lugar tiene mucho potencial, pero le falta mantención adecuada, habia lugares que le faltaba una "manito de gato", las duchas son peligrosas, me cai y rompí dos costillas, avise en la recpcion y no hicieron ni se preocuparon por mi.

Estuve tres días y el menu del almuerzo y/o cena era el mismo todos los dias y a veces lo que deseaba sa habia acabado y terminava almorzando/cenando lo que quedaba.

2026-04-01 • via Nuitee
E
ERICKA • couple • cl
7
Pros:

piscinas

Cons:

la poca variedad del menu, fuera del horario del desayuno habia poca variedad de platos a la carta, y comida como asados o tradicionales chilenas

2026-03-30 • via Nuitee
C
Cindy • couple • us
8
2026-03-28 • via Nuitee
T
Teanui • couple • cl
10
2026-03-28 • via Nuitee