Hotel Casablanca Spa & Wine

Hotels
7.9 (769 reviews)
Ruta 68 con enlace Tapihue , Casablanca , cl

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Spacious rooms
Good amenities
Cons:
Cleanliness issues
Worn down facilities
Internet connectivity problems

Categories

Cleanliness
5.54
Multiple guests mentioned cleanliness issues including dirty rooms and mold.
Service
8.51
Service mentioned as attentive and friendly across several reviews.
Location
8.55
Location described as pleasant and convenient for relaxation.
Room Quality
7
Rooms praised for size and aesthetics, but noted as worn and in need of maintenance.
Amenities
8.03
Amenities include a spacious spa and pool, though some mentioned lack of maintenance.
Value for Money
8.49
Guests felt the pricing was justified for the offerings, despite some criticisms.
Food and Beverage
8.04
Dining experience received mixed reviews, with some enjoying the restaurant.
Overall Experience
9.01
Overall positive sentiments expressed, with room for improvement in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:23

Property Description

Luxurious Accommodation in Wine Country
Hotel Casablanca Spa & Wine offers a unique stay in the heart of a wine lover's paradise. The rooms feature modern amenities like Cable TV, private bathrooms, and balconies, ensuring a comfortable retreat.

Relaxation and Wellness
Guests can unwind at the spa with a heated pool, sauna, and indulgent massages including "wine therapy". The hotel's serene ambiance and wellness offerings provide a perfect escape from everyday stress.

Diverse Facilities and Activities
From a restaurant serving delectable cuisine to a convention center for events, the hotel boasts a range of facilities. Additionally, enjoy the outdoor swimming pool, gym, and even tennis and football fields. End your day with a glass of wine at the bar, completing a perfect stay.

To book your unforgettable stay at Hotel Casablanca Spa & Wine, visit our website or call us directly.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

7.9
Based on 769 reviews
Cleanliness: 5.54
Service: 8.51
Location: 8.55
Room Quality: 7
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 9.01
M
Manuel • family_with_children • cl
6
Pros:

La piscina temporada, el masaje, el jacuzzi en la habitación. La cercanía con mi casa . La cama muy comoda

Cons:

Deficiente el aire acondicionado de la suite. Mucho ruido de la carretera junto a la habitación. Mucho ruido de camiones. El happy hours del bar era deficiente. Mucha agua en el cóctel

2026-03-13 • via Nuitee
E
Elias • family_with_children • se
8
Pros:

Supertrevlig personal, barnen älskade det!

Cons:

Maten var på den sämre nivån utefter vad man betalade.

2026-03-12 • via Nuitee
S
Sylvia • couple • br
8
Pros:

Local tranquilo e agradavel, com uma decoracao rustica, staff muito atencioso

Cons:

Colchao de mola desconfortavel, muito mole

2026-03-12 • via Nuitee
L
Lucas • extended_group • cl
7
2026-03-12 • via Nuitee
V
Valeria Andrea • family_with_children • cl
7
GRATO ambiente , pero debieran mejorar la mantención de mobiliario de las del sector tipo cabañas
Pros:

DESAYUNO Y PISCINA

Cons:

SPA , donde huespedes ingresaron con su perro , el cual ladró quizás por sentirse estresado y perturbó la tranquilidad esperada de un SPA.

2026-03-04 • via Nuitee
9
9449940-2 • family_with_children • cl
9
Cómodo y bien atendido.
Pros:

Tamaño de habitación y calidad de comida.

Cons:

Falta de vinos locales a buen precio.
Carta reducida.

2026-03-02 • via Nuitee
R
richard • family_with_children • cl
9
Escapada relax
Pros:

El lugar y sus instalaciones, muy relajado y buena atención.

Cons:

Falta atención en la piscina y acompañamiento para los cócteles no había, tablitas ni aceitunas .

2026-03-01 • via Nuitee
P
Paz • extended_group • cl
10
2026-03-01 • via Nuitee
P
Pablo • couple • cl
10
2026-03-01 • via Nuitee
P
Petrus • family_with_children • be
5
Hôtel d'un passé glorieux
Pros:

Lieu calme malgré sa situation le long d'une route fréquentée.

Cons:

Hôtel d'un passé probablement glorieux. Lieu qui mérite un coup de fraîcheur. Piscine pas propre. Peu de personnel. Ménage pas fait dans la chambre. Sdb mal entretenue (prise de courant dans la douche, rideau de douche vieux).

2026-03-01 • via Nuitee
S
Stanislav • couple • ua
4
2026-03-01 • via Nuitee
A
Anna Paula • couple • br
8
Hotel para receber a familia toda, com acomodação simples e bom atendimento. Localização perfeita para quem pretende faz
Pros:

Localização excelente para quem planeja fazer tour em vinícolas no vale de Casablanca. Embora eu não tenha ido com crianças, é um hotel com atividades para os pequenos.

Cons:

Os quartos eram muito escuros, principalmente o banheiro. O café da manhã era gostoso, porem pouco diversificado e com quantidades definidas de casa item (não era possível pegar o que mais gostava), em formato de “prato feito”. A piscina aquecida não era muito aquecida, apenas morna.

2026-02-28 • via Nuitee
W
WALDO • family_with_children • cl
8
Pudo haber sido mejor
Pros:

El lugar es hermoso
La piscina climatizada
Cerca de Valparaíso y Viña del Mar

Cons:

El desayuno pobre y poco variado, solo cuatro opciones servido a la mesa
El restaurante no tenía todo lo que ofrecía en la carta
Falta de mantenimiento

2026-02-27 • via Nuitee
P
Paula • couple • cl
8
Hermosos lugar que le falta limpieza
Pros:

Era un hermoso lugar

Cons:

Los baños tenían hongos, el piso de la habitación está sucio. Las toallas estaban manchadas. La piscina exterior está sucia

2026-02-27 • via Nuitee
P
Paula • couple • cl
6
Lindo pero sucio lugar
Pros:

Era lindo

Cons:

Los baños tenían hongos, el piso de la habitación está sucio. Las toallas estaban manchadas. La piscina exterior está sucia

2026-02-27 • via Nuitee
P
Paula • couple • cl
8
Lindo pero sucio
Pros:

Era un lindo lugar

Cons:

Los baños tenían hongos, el piso de la habitación está sucio. Las toallas estaban manchadas. La piscina exterior está sucia

2026-02-27 • via Nuitee
M
MARCELO • couple • cl
9
Pros:

La ubicación

Cons:

La cama y la iluminación de la habitación. Pondría chapas eléctricas a la puerta de entrada de la habitación y mejor iluminación, sobretodo del baño
Caja de seguridad

2026-02-26 • via Nuitee
N
nancy • extended_group • us
7
Lovely place but needs a Refresh & Repairs.
Pros:

Staff & Food

Cons:

Old and needs a huge refresh.

2026-02-26 • via Nuitee
K
Kathleen • couple • us
9
2026-02-26 • via Nuitee
A
Alexander • extended_group • no
4
Skuffende og utdatert.
Cons:

Hotellet var i meget dårlig forfatning, alt er veldig gammelt.

2026-02-26 • via Nuitee