Tirant Hotel

Hotels
Independent
8.8 (413 reviews)
38 Gia Ngu Str., Old Quarter - Hoan Kiem Dist, Hanoi, 10000 , Hanoi , VN

Facilities

Full-service spa
Boat tours nearby
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Sauna
Concierge service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Delicious breakfast

Categories

Cleanliness
8.59
Multiple comments indicate cleanliness, with guest satisfaction noted.
Service
9.06
Frequent mentions of attentive and helpful staff, especially Chester.
Location
9.1
Guests highlight the hotel's perfect location in the Old Quarter.
Room Quality
8.55
Rooms described as spacious and well-appointed.
Amenities
8.58
Amenities meet expectations for comfort and convenience.
Value for Money
8.54
Guests feel they received good value for the hotel's pricing.
Food and Beverage
9.09
Breakfast buffet praised for variety and quality.
Overall Experience
8.86
Overall positive experiences reported by numerous guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:45

Property Description

Discover an oasis of relaxation and elegance at Tirant Hotel, perfectly situated in the heart of Hanoi.

Indulgent Spa Services
Pamper yourself with our rejuvenating spa, offering a range of massages designed to restore your well-being.

Recreational Amenities
Enjoy our outdoor pool, sauna, and easy bicycle rentals, allowing you to explore the vibrant surroundings while staying active.

Culinary Delights
Savor exquisite dishes at our Tirant Restaurant, or unwind with a drink at the bar/lounge and poolside bar, complemented by 24-hour room service.

Experience comfort and convenience with amenities like complimentary Wi-Fi, a business center, and more. Embrace the charm of Hanoi—book your stay at Tirant Hotel today!

Important information:

  • The seasonal pool will be open from March 01 to October 31.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 413 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 9.09
Overall Experience: 8.86
E
eylaveyla Family Lewes, East Sussex, England
10
Amazing hotel
Pros:

Amazing hotel would recommend to anyone wanting a central location yet still away from the hustle and bustle. Special thanks to Chester and the rest of the staff for their amazing service. Rooms were clean and great value.

2026-03-04 via Tripadvisor
S
sxlee57 Family California
8
Great location and friendly and attentive staff.
Pros:

We enjoyed staying here for our 1 week vacation with a 9 year old. The room was spacious and we had a king sized bed. We also had a balcony and our room was facing the street so you can hear some noise but it was not something that kept us up at night. The staff were all very professional and aimed to please. I wanted to say that Brian was very helpful in assisting me with trying to call some bars one night since I was not sure if some businesses were open or not during the lunar New Year week. Thank you Brian for all your help! The breakfast buffet was great with lots of options and the space was very spacious to accommodate a good amount of people so you don't feel cramped. We didn't get out room cleaned but did ask for a iron steamer which they had and brought to us promptly. We had a good stay with no issues and would gladly recommend this hotel. The location is perfect, walking distance to many stores, the lake and train street. We walked a lot everyday and thoroughly enjoyed our visit to Hanoi!

2026-03-04 via Tripadvisor
D
ddnnpecjac Couples Chicago, Illinois
10
Hotel Oasis in the Old Quarter.
Pros:

Our stay was very enjoyable. It is a beautiful hotel, on a charming busy street, but you do not hear the hustle and bustle of the outdoors in the hotel. The staff here is exceptional. From the morning breakfast, greeted by Chester, you feel right at home. He and his staff set you up for a good day.

2026-03-03 via Tripadvisor
S
swaathis2026 Couples
10
Memorable first Hanoi trip
Pros:

Such a pleasant warm experience. Thanks to Chester and team, we had a wonderful stay. Kind, always attentive and helpful.
Brilliant location, would highly recommend for first time visitors.
Room was perfect and clean. We are going to miss the sumptuous breakfast.
Can't wait to return.

2026-03-03 via Tripadvisor
P
paulinefS676GI Solo travel
10
Hanoi hotel
Pros:

Tirant is a very comfortable, elegant and well located hotel. Rooms are clean, bed very comfortable and all services are very efficient. All staff and in particular Chester gave us persalised and friendly help whenever needed. Would recommend a stay here.

2026-03-03 via Tripadvisor
E
edpastry Family SeaTac, Washington
10
Amazing hotel!
Pros:

This boutique hotel is simply amazing. It’s right in the center of the Old Quarter of Hanoi, right in the middle of action.
The rooms are large enough for me and my wife. Large comfortable bed. It’s beautifully decorated. Water pressure is strong in the shower. The a/c is cold and quiet. Rooms are clean. Service in room is efficient and on brand.
The restaurant with daily breakfasts are extensive, lot of variety. The Vietnamese soup bowls are excellent, changes everyday. The service is impeccable, friendly and just efficient.
Chester and Ivy are standouts, quick with a smile and polite conversation.
Front desk staff, too are friendly and professional.
I work in a hotel and these kind of professional, courteous and friendly service is what makes a hotel special.

2026-03-02 via Tripadvisor
3
314isabellaw Couples Vienna
10
Oasis in the bustling city, amazing terrace, outstanding breakfast
Pros:

We arrived after a long flight and were warmly greeted by the lovely staff - especially Don deserves a huge shout-out, thank you for the nice conversations, we felt so well taken care of. But in general the staff is super attentive: The arrival day was my boyfriend's birthday and they were so kind as to bring him a special plate with fruits and some sweets.

We had a nice & clean room (without a window), it was very cozy and the bed is huge & comfy.
The rooftop with the pool is the best about the hotel, we even went for a refreshing swim after our long journey followed by delicious drinks at the bar. What a view!
Important to mention: the breakfast was outstanding, there are vegetarian options and everything is so nicely made and fresh - there is no better start into the day!
The location is excellent too - we just walked everywhere!

All in all we highly recommend starting your (Hanoi) Trip here.

2026-03-02 via Tripadvisor
J
jeanettet775 Friends getaway
10
Excellent location.Excellent staff friendly and professional , particularly Chester and Brian in the restaurant.
Pros:

Excellent hotel would highly recommend for location and comfort.
Friendly and professional staff.
Rooms have comfortable, quality beds and excellent showers.

2026-03-02 via Tripadvisor
C
Cruiser21448394425 Family
10
Tirant hotel - Old quarter location , just about right
Pros:

This hotel is right in the Old Quarter which I highly recommend. The rooms are spacious and clean, the staff are courteous and welcoming. Their breakfast choices are delicious and savory. Well, just get used to the noise including domestic drama between couples across the street at 2:00 am at times . LOL otherwise, hey, its an old quarter so some are old stuff too along the way otherwise, it was a nice stay

2026-03-01 via Tripadvisor
E
EdinburghSeyyah Family
10
Excellent location, great service
Pros:

Excellent location, just 5 minutes walk to Hoan Kiem Lake. Very central, easy to explore the Old City part of Hanoi. Clean rooms and bathrooms, comfortable beds, great breakfast service, with some good vegetarian options. Very helpful staff. One of them saw how jet-lagged I was at breakfast and came back with ginger tea! Some rooms do not have windows, so if this is an issue for you, make sure you inquire directly. Higher floors are best to avoid the street noise, if that would bother you.

2026-03-01 via Tripadvisor
A
AlisonHoff Friends getaway Hazelbrook, New South Wales
10
Hanoi visit with the Mcklay
Pros:

Wonderful stay. Excellent service. Excellent staff. Highly recommend. Fantastic location. Chester was extremely helpful and friendly.

2026-02-28 via Tripadvisor
S
sonalid950 Friends getaway
10
Hanoi city with girlies
Pros:

Location of Tirant hotel is great - right in the Old Quarter and easy access to sights and cars and bars. Don was extremely helpful in organising food tour and also cruise in Lan Ha Bay making it all easy for us to experience.

2026-02-27 via Tripadvisor
E
Ewcia_Olsen Couples Warsaw, Mazovia Province, Central Poland
6
Ok but nothing special
Pros:

Ok hotel good location but a bit run down and not so clean breakfast not so good

2026-02-27 via Tripadvisor
M
martinjJ8832SL Couples
10
Lovely hotel
Pros:

Very good experience. Chester was an amazing host and helped a lot during our trip

2026-02-26 via Tripadvisor
M
mariac437 Family
10
Great location even greater staff
Pros:

The Tirant Hotel is ideally located in the bustling part of the old quarter, it is steps away from Hoan Kiem lake, historic sites, beer street, restaurants and plenty of shopping. We called it home for several nights as we were always welcomed like family. The hotel itself is very clean and comfortable with exceptional breakfasts. The staff are stellar; a special thanks to Ms Ivy for all her care when I was under the weather and to Chester for his many enjoyable antics. The hotel stowed our luggage when we made overnight escapes on several excursions which made travel that much easier. I would highly recommend the Hanoi Tirant, you won't regret it.

2026-02-26 via Tripadvisor
T
theresej623 Family
10
The Terric Tirant and its wonderful staff
Pros:

This is a lovely hotel with great service and all the amenities a person can want. We used the hotel as our home base as we travelled outside of Hanoi. Each time we returned to the Tirant we were greeted by the friendly and extremely helpful door men and people working at the reception desk. The rooms in the Tirant are lovely----clean, good beds, pillows and covers and well-stocked with accessories.

The food services are superb. We particularly enjoyed the hard working gregarios Chester (the manager), and Ivy who greeted us daily at breakast. The food was delicious and plentiful, the service outstanding. One of our parties was under the weather for a morning and with the help of Chester and Ivy (who prepared and delivered a wonderfu, breakfast) she recovered quickly. Nothing like hot broth and lemon/ginger tea to perk a person right up. The Tirant is a welcome, calm spot---a great place to come home to after spending a day on the bustling streets of Hanoi. It was an A+ experience.

2026-02-26 via Tripadvisor
G
georgehW9943VR Couples
10
Brilliant stay at the Tirant Hotel!
Pros:

Stayed at the Tirant Hotel in Hanoi for 2 nights and it is a brilliant location. The old quarter is very busy but once in the hotel, you didn’t hear a thing.
The staff in the hotel are amazing and can’t do enough for you, especially Don. Who looked after us extremely well.
The rooms are nice size and the bed is super comfortable.
Would definitely stay here again!

2026-02-26 via Tripadvisor
P
patricialaiks Couples Singapore
10
Fantastic hotel with friendly and caring staff!
Pros:

Excellent hotel with superb location just down by the lake!

The Customer Care comprising of Don and Chester are always around to see to our every need.

Impressed with Don providing us with a bath mat on the shower floor to keep us safe from slipping on the wet tiled floor! Kudos!!

And breakfast spread was amazing!

2026-02-24 via Tripadvisor
C
cpmead Family
10
Excellent experience. Look no further than Hotel Tirant
Pros:

The hotel and staff exceeded our expectations from the moment we arrived to the second we left. Special call out to Chester, Brian and all the staff in the restaurant who helped us take care of our 10 month old while we ate in peace. Great location, great hotel made even better by the friendly and helpful staff. Highly recommend .

2026-02-24 via Tripadvisor
9
910kalynb Friends getaway
10
Beautiful stay in Hanoi
Pros:

Lovely stay! The rooms are beautiful with several
amenities including a coffee/hot water station, safe and fridge. The staff is attentive and kind. Highly recommend!

2026-02-23 via Tripadvisor