Tirant Hotel

Hotels
•
Independent
8.8 (413 reviews)
38 Gia Ngu Str., Old Quarter - Hoan Kiem Dist, Hanoi, 10000 , Hanoi , VN
84-24-6269 8899

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Facilities

Full-service spa
Boat tours nearby
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Sauna
Concierge service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Delicious breakfast

Categories

Cleanliness
8.59
Multiple comments indicate cleanliness, with guest satisfaction noted.
Service
9.06
Frequent mentions of attentive and helpful staff, especially Chester.
Location
9.1
Guests highlight the hotel's perfect location in the Old Quarter.
Room Quality
8.55
Rooms described as spacious and well-appointed.
Amenities
8.58
Amenities meet expectations for comfort and convenience.
Value for Money
8.54
Guests feel they received good value for the hotel's pricing.
Food and Beverage
9.09
Breakfast buffet praised for variety and quality.
Overall Experience
8.86
Overall positive experiences reported by numerous guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:45

Property Description

Discover an oasis of relaxation and elegance at Tirant Hotel, perfectly situated in the heart of Hanoi.

Indulgent Spa Services
Pamper yourself with our rejuvenating spa, offering a range of massages designed to restore your well-being.

Recreational Amenities
Enjoy our outdoor pool, sauna, and easy bicycle rentals, allowing you to explore the vibrant surroundings while staying active.

Culinary Delights
Savor exquisite dishes at our Tirant Restaurant, or unwind with a drink at the bar/lounge and poolside bar, complemented by 24-hour room service.

Experience comfort and convenience with amenities like complimentary Wi-Fi, a business center, and more. Embrace the charm of Hanoi—book your stay at Tirant Hotel today!

Important information:

  • The seasonal pool will be open from March 01 to October 31.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 413 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 9.09
Overall Experience: 8.86
M
Michele • couple • gb
10
Excellent location with amazing staff
Pros:

What an absolutely amazing stay here.
The location was excellent
The staff were amazing from our arrival to our leaving; we even had an amazing Anniversary welcome of flowers on the bed and some cakes and cookies available for us as soon as we walked into our room.
Our room was very spacious, clean, and had a lovely view over the main street.
The breakfast was fantastic with lots of options and something to please everyone, with a chef making your eggs any way you like, and nothing better than a Pho for breakfast.
The rooftop bar, pool & restaurant were an excellent addition to an already amazing hotel
We needed to keep our room for the full day as our flight was a very late departure and it was no issue with us arranging this with the hotel they went above and beyond for us.
Cannot wait to return

2026-06-06 • via Nuitee
T
Tracy • couple • au
10
2026-06-06 • via Nuitee
S
Sofie • solo_traveller • be
9
Great location
Pros:

The staff at the Tirant are very friendly & helpful. We had a nice room with all the amenities we needed. The location was great & we enjoyed the pool. The breakfast was okay, a lot of choice (buffet style).

2026-06-04 • via Nuitee
G
Gavin • couple • au
10
Very enjoyable. We had 2 stints here in our time in Hanoi & we were happy with both. The location was exceptionally
Pros:

Staff were very friendly & helpful. Couldn’t get a better location in the old quarter.

2026-06-02 • via Nuitee
I
Imran • family_with_children • za
10
The location was excellent but the staff was even better. Had lovely engagement with all, specifically Brian, Lucy, Na
Pros:

The location was excellent but the staff was even better.

Had lovely engagement with all, specifically Brian, Lucy, Na and the Saturday night front desk trainee (can’t remember her name) :(.

Cons:

N/A

2026-06-02 • via Nuitee
B
Brenda • couple • au
9
Great hotel in a very good location.
Pros:

Fabulous breakfast, facilities and roof top bar. Room was spacious.

Cons:

Nothing

2026-06-02 • via Nuitee
B
Bella • couple • au
9
Great stay
Pros:

Everything

Cons:

Nothing

2026-06-02 • via Nuitee
D
Debbra • solo_traveller • au
10
Pros:

Very enjoyable stay staff are so friendly and kind , ate at hotel food was great, breakfast was very good too

Cons:

I can't think of anything was very happy

2026-06-01 • via Nuitee
J
Jenny • solo_traveller • tw
1
2026-06-01 • via Nuitee
V
Vicky • extended_group • au
10
A fabulous hotel in a great location
Pros:

The property was in great location . The staff were all lovely and friendly especially Don who went out of his way to help us so a special mention to him . The pool was great and staff at the bar were always helping get drinks

Cons:

It is a little old so the rooms themselves were big and well set out they did need a little TLC but we weren’t in our room expect to sleep so that was fine . The foyer area was pretty and welcoming.

2026-05-30 • via Nuitee
S
Scott • solo_traveller • au
8
2026-05-30 • via Nuitee
R
Robert • extended_group • au
10
A lovely place. The staff were very friendly and accommodating. A special mention for Mr Don.
Pros:

Location was excellent. Breakfast was very good and room spacious and well-appointed.
A special mention for Mr Don (the Concierge) who was extremely helpful, first in organising our transport to the airport and then tracking down and arranging the return by courier of our bag, which was left in the van. His and his staff's friendly and professional conduct was appreciated.

Cons:

Nothing

2026-05-30 • via Nuitee
V
Vicky • extended_group • au
10
2026-05-30 • via Nuitee
A
Adrian • couple • za
10
2026-05-29 • via Nuitee
L
Lorenzo • solo_traveller • it
8
Pros:

Accoglienza

Cons:

Orari ristorante, dolo cena, ho ordinato alle 10:31 il dessert, e min hanno detto che la cucina era chiusa dalle 10:30, non potuto quindi ordinare il dessert, poca flessibilità

2026-05-29 • via Nuitee
S
Scott • couple • au
9
Hanoi stay
Pros:

Staff were amazing. Very hospitable and friendly

Cons:

Nothing

2026-05-29 • via Nuitee
K
karin • couple • au
10
Pros:

Very clean and service was exceptional. Massive breakfast buffet with an awesome view. Roof top pool view amazing.

Cons:

Nothing

2026-05-29 • via Nuitee
S
Samphane • solo_traveller • fr
8
2026-05-28 • via Nuitee
L
Leeann • solo_traveller • au
9
2026-05-27 • via Nuitee
M
Mark • family_with_children • nl
10
Perfecte locatie en zeer vriendelijk en behulpzaam personeel
Pros:

De locatie is perfect. Je loopt gelijk de gezellige straatjes van Hanoi in. Daarnaast heb je vanaf de rooftop een prachtig uitzicht over de stad, vooral mooi met de ondergaande zon. Het personeel is super aardig en spreekt goed Engels. Ze waren erg lief voor onze dochter van 1,5 jaar oud. Daarnaast hebben ze ons een kamerupgrade gegeven, omdat de airco het niet deed. De kamers zijn erg netjes, een heerlijk groot bed en vooral geluiddicht!! Wij hebben een top tijd hier en kunnen het zeker aanbevelen.

2026-05-26 • via Nuitee