Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Limited amenities
High prices

Categories

Cleanliness
7.88
Several mentions of cleanliness issues, particularly regarding the refrigerator and overall room cleanliness.
Service
9.35
Staff are frequently described as friendly and helpful.
Location
9.39
Many reviews praise the great location, with easy access to attractions.
Room Quality
8.84
Rooms generally described as comfortable and well-kept, with some exceptions.
Amenities
7.87
Missed amenities such as a refrigerator and limited breakfast choices mentioned.
Value for Money
8.33
Some comments on high prices, but overall value perceived as fair.
Food and Beverage
8.88
Breakfast received positive feedback, but some variation noted among reviews.
Overall Experience
9.05
General sentiment is positive despite some drawbacks, many happy with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:00

Property Description

Stunning Views and Ideal Location
Boutique Hotel KARL, nestled in Lucerne's Old Town, offers picturesque views of Mount Pilatus, the Titlis Mountain Range, and the tranquil river.

Complimentary Amenities
Enjoy a delightful buffet breakfast each morning and indulge in free coffee and tea throughout the day during your stay at Boutique Hotel KARL.

Convenient Services
Benefit from public parking right in front of the hotel or opt for private parking upon request. Plus, receive expert excursion advice from our attentive staff members.

To experience luxury, convenience, and breathtaking views, book your stay at Boutique Hotel KARL today.

Important information:

The reception is open daily between 07:00 and 22:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 30 per day.

Location

Guest Reviews

8.7
Based on 3015 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 9.05
T
Tatiana • extended_group • co
4
Estancia cómoda, pero grave problema de seguridad.
Pros:

El hotel es cómodo, las instalaciones son agradables y la ubicación en Lucerna es muy buena. La habitación era confortable y, en principio, la estancia parecía que iba a ser muy positiva.

Cons:

Lamentablemente, tuvimos un incidente muy grave relacionado con la seguridad. Durante la noche alguien entró a nuestra habitación; al despertarnos encontramos nuestras maletas al pie de la puerta de salida de la habitación y nos habían robado dinero y pertenencias personales. Fue una experiencia muy angustiante.

Presentamos la denuncia ante la policía. Sin embargo, sentimos que el hotel no contaba con medidas de seguridad adecuadas ni con controles claros en los accesos o en las puertas de las habitaciones. Tampoco percibimos un apoyo suficiente por parte del hotel frente a la situación. Consideramos que la seguridad es un aspecto fundamental y creemos que debe reforzarse para evitar que otros huéspedes pasen por lo mismo.

2026-02-14 • via Nuitee
N
Nicole • family_with_children • ch
7
2026-02-14 • via Nuitee
M
Michael • couple • de
9
2026-02-13 • via Nuitee
J
janet • couple • gb
9
Pros:

Easy access to old town.
Pleasant views
Very helpful reception staff

Cons:

Safe didn’t work but we were offered use of hotel safe and it was repaired on second day

2026-02-12 • via Nuitee
J
JUAN • family_with_children • mx
10
Pros:

Super buena atención, a mis hijos los hicieron sentir muy bien.
Recomendado ampliamente.

2026-02-11 • via Nuitee
Λυκοβαρδάκη • couple • gr
9
2026-02-09 • via Nuitee
M
Marcel • family_with_children • ch
10
2026-01-31 • via Nuitee
R
Ralf • solo_traveller • ch
8
Pros:

Reichhaltiges Frühstück und sehr nette Mitarbeiter/Inhaber

2026-01-30 • via Nuitee
E
Efie • extended_group • gr
10
2026-01-29 • via Nuitee
C
Chi Hang • family_with_children • hk
6
2026-01-29 • via Nuitee
M
Manjuthan • couple • au
8
Very pleased we chose to stay here.
Pros:

Clean, comfortable and convenient. Well appointed. Friendly staff. Excellent breakfast.

2026-01-28 • via Nuitee
V
Valeriia • extended_group • ch
10
2026-01-27 • via Nuitee
N
Nathalie • solo_traveller • ch
10
2026-01-25 • via Nuitee
R
RENE • extended_group • us
10
Great hotel
Pros:

Great property! Only stayed there one night but the hotel itself was very nice. The room was spacious and comfortable, the breakfast was great with hot food options and location was good as well.

2026-01-25 • via Nuitee
W
WANYU • solo_traveller • tw
9
2026-01-25 • via Nuitee
L
Laure Lyne • couple • ch
9
2026-01-22 • via Nuitee
C
Claudia • solo_traveller • ch
7
Cons:

Frühstück war nicht so super… wir waren etwas dpät drsn; 09:30 und Rührei war schon ziemlich abgestanden, also machte keinen frischen Eindruck mehr…

2026-01-21 • via Nuitee
B
Barbara • couple • at
3
Gottseidank waren wir nur zum Schlafen im Zimmer
Pros:

Die Lage war sehr gut! Kurzer Weg vom Hauptbahnhof!
Das Frühstück war für den Preis von € 16,- super 🤩

Cons:

Die Sauberkeit in den Zimmern lässt zu wünschen übrig!
Der Kühlschrank war leider so dreckig, dass ich mich nicht getraut habe offenen Flasche hinein zu stellen!
Es hat uns sehr überrascht, dass es keinen Fernseher im Zimmer gab! Bitte die genaue Raumausstattung lesen!!!!!
Die beschriebenen Kosmetik Produkte sind eine Seife!?

2026-01-21 • via Nuitee
A
Antoine • extended_group • ch
8
2026-01-20 • via Nuitee
L
La Raine • extended_group • us
10
We are really grateful for your hospitality. The free wine is perfectly refreshing after long walk
Pros:

Location is excellent. Breakfast is really good, variety of food.

Cons:

The bathroom, the tub is not draining fast. Outdated, rooms needed upgrade.

2026-01-20 • via Nuitee