Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Limited amenities
High prices

Categories

Cleanliness
7.88
Several mentions of cleanliness issues, particularly regarding the refrigerator and overall room cleanliness.
Service
9.35
Staff are frequently described as friendly and helpful.
Location
9.39
Many reviews praise the great location, with easy access to attractions.
Room Quality
8.84
Rooms generally described as comfortable and well-kept, with some exceptions.
Amenities
7.87
Missed amenities such as a refrigerator and limited breakfast choices mentioned.
Value for Money
8.33
Some comments on high prices, but overall value perceived as fair.
Food and Beverage
8.88
Breakfast received positive feedback, but some variation noted among reviews.
Overall Experience
9.05
General sentiment is positive despite some drawbacks, many happy with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:00

Property Description

Stunning Views and Ideal Location
Boutique Hotel KARL, nestled in Lucerne's Old Town, offers picturesque views of Mount Pilatus, the Titlis Mountain Range, and the tranquil river.

Complimentary Amenities
Enjoy a delightful buffet breakfast each morning and indulge in free coffee and tea throughout the day during your stay at Boutique Hotel KARL.

Convenient Services
Benefit from public parking right in front of the hotel or opt for private parking upon request. Plus, receive expert excursion advice from our attentive staff members.

To experience luxury, convenience, and breathtaking views, book your stay at Boutique Hotel KARL today.

Important information:

The reception is open daily between 07:00 and 22:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 30 per day.

Location

Guest Reviews

8.7
Based on 3037 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 9.05
S
Selinde2 • family_with_children • au
9
Bei dem Wasser zú schlafen....
Pros:

Great value for money. Right beside a gorgeous fast river. Very convenient location. Clean, good bathroom. Three excellent restaurants within an easy stroll. A very decent breakfast was included with our room. Would stay again, would recommend to friends.

Cons:

We should have researched the buses because if we'd caught the number 18 we wouldn't have had to drag our suitcases over all the cobbles. The public transport within reach is excellent and the hotel offered us a discount code that made getting around easier. There's supposed to be free WiFi too but we couldn't connect to it anywhere we were. There's some building work on the landward side and a small amount of noise associated. Contact the property to make sure you have the aspect you want.

2026-04-11 • via Nuitee
A
Anya • family_with_children • th
10
2026-04-11 • via Nuitee
P
Paloma • couple • br
9
Super agradável
Pros:

Muito perto do centro, funcionários super solicitos e agradáveis. Quarto bom e agradável, cumpre com o que promete.

Cons:

Café da manhã poderia ter mais variedades.

2026-04-11 • via Nuitee
G
Georg • couple • at
9
Pros:

Zuvorkommend, freundlich und flexibel. Gute Lage.

2026-04-11 • via Nuitee
R
Reiner • couple • de
9
2026-04-10 • via Nuitee
A
Antonio • solo_traveller • es
10
Pros:

Localización, limpieza, recepción.

2026-04-10 • via Nuitee
M
Mai Linh • extended_group • dk
8
2026-04-10 • via Nuitee
R
Rasheed • couple • sa
8
Pros:

يميزه موقعه قريب من المواقف

Cons:

اخدم نفسك بنفسك

2026-04-10 • via Nuitee
M
Maryline • family_with_children • ch
9
Très bon séjour dans cet hôtel
Pros:

Tout était parfait, les chambres sont propres et bien équipées. Le petit déjeuner excellent et le personnel très sympathique.
L’hôtel est situé à environ 10’ à pied de la gare de Lucerne

Cons:

On entend bien les personnes arriver quand ils passent dans le couloir et même dans les chambres à côté…

2026-04-09 • via Nuitee
A
Aparecia Regina • couple • br
10
Comodidade e vista maravilhosa
Pros:

A localização é excelente. Além de próxima dos principais pontos turísticos a vista das montanhas foi o ponto alto da estadia.
Os funcionários são muito educados, simpáticos e sempre interessados em ajudar.

Cons:

As instalações do banheiro pode melhorar

2026-04-08 • via Nuitee
M
Maria Ana • extended_group • pt
9
Pros:

Very good location, you can walk everywhere

2026-04-08 • via Nuitee
E
Everton • couple • pt
10
2026-04-08 • via Nuitee
A
Arkadiy • couple • us
8
2026-04-08 • via Nuitee
T
Thomas • extended_group • de
8
2026-04-08 • via Nuitee
M
Mary • family_with_children • cy
7
Pros:

The view and the staff.

Cons:

The room was not well designed, difficult to hang my clothes, not enough shelves. Very small table next to the bed.

2026-04-07 • via Nuitee
K
Karin • extended_group • at
9
ein gemütliches Stadthotel mit toller Aussicht und gutem Frühstück
Pros:

Sehr schöne Aussicht auf die Stadt, mitten im Zentrum, sehr gutes Frühstück, freundliches Personal, gute Betten, Fliegengitter an den Balkontüren.

2026-04-07 • via Nuitee
K
Kurt • family_with_children • at
8
2026-04-07 • via Nuitee
M
Marlise • couple • ch
8
2026-04-06 • via Nuitee
J
Jerome • family_with_children • fr
10
Pros:

Emplacement le confort

2026-04-06 • via Nuitee
Y
Yuan-Hua • family_with_children • us
10
Pros:

1 minute to the train station. The apartment is spacious.

2026-04-05 • via Nuitee