Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Limited amenities
High prices

Categories

Cleanliness
7.88
Several mentions of cleanliness issues, particularly regarding the refrigerator and overall room cleanliness.
Service
9.35
Staff are frequently described as friendly and helpful.
Location
9.39
Many reviews praise the great location, with easy access to attractions.
Room Quality
8.84
Rooms generally described as comfortable and well-kept, with some exceptions.
Amenities
7.87
Missed amenities such as a refrigerator and limited breakfast choices mentioned.
Value for Money
8.33
Some comments on high prices, but overall value perceived as fair.
Food and Beverage
8.88
Breakfast received positive feedback, but some variation noted among reviews.
Overall Experience
9.05
General sentiment is positive despite some drawbacks, many happy with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:00

Property Description

Stunning Views and Ideal Location
Boutique Hotel KARL, nestled in Lucerne's Old Town, offers picturesque views of Mount Pilatus, the Titlis Mountain Range, and the tranquil river.

Complimentary Amenities
Enjoy a delightful buffet breakfast each morning and indulge in free coffee and tea throughout the day during your stay at Boutique Hotel KARL.

Convenient Services
Benefit from public parking right in front of the hotel or opt for private parking upon request. Plus, receive expert excursion advice from our attentive staff members.

To experience luxury, convenience, and breathtaking views, book your stay at Boutique Hotel KARL today.

Important information:

The reception is open daily between 07:00 and 22:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 30 per day.

Location

Guest Reviews

8.7
Based on 3146 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 9.05
C
Chirapol • extended_group • th
10
2026-05-09 • via Nuitee
K
Kit • couple • my
9
Highly recommended for location, convenience and comfort.
Pros:

Love the location. Amazing view from the room and easily accessible to train station, F&B and some tourist sites. Pleasant to walk around. Very spacious room and bathroom too. Enjoyed the breakfast - simple but good. Friendly service too.

2026-05-09 • via Nuitee
J
Joanna • family_with_children • de
9
2026-05-09 • via Nuitee
D
Dr. Florestin • couple • de
9
2026-05-06 • via Nuitee
L
Layla • solo_traveller • it
9
Ottima posizione e rapporto qualità prezzo
Pros:

Staff molto carino, ottima colazione, stanza grande e comoda

Cons:

Struttura un po' datata ma mi è piaciuto tutto

2026-05-05 • via Nuitee
J
Josie • family_with_children • us
10
Excellent facility, highly recommendable
Pros:

Nice location, accessible to everything

Cons:

Nothing

2026-05-05 • via Nuitee
T
Theresa Tet Lee • extended_group • my
8
Good. We enjoyed our stay.
Pros:

Located slightly away from the hustle & bustle of the town centre, so it is more quiet & peaceful, yet still near enough to everything we need.

Cons:

Pillow is a bit to flat for us

2026-05-05 • via Nuitee
S
Stephanie • family_with_children • de
7
Gute Lage, netter Service
Pros:

Das Frühstück war richtig gut und das Personal dabei besonders freundlich. Alle waren wirklich sehr kinderfreundlich und wir konnten auch unsere Koffer nach dem Checkout noch unterstellen. Sogar unsere Bordkarten wurden ausgedruckt,

Cons:

Das Zimmer war recht einfach gestaltet, keinerlei Bilder an den Wänden oder so. Außerdem stand das Bett fast direkt an der Eingangstür und aus dem Flur war alles zu hören.

2026-05-04 • via Nuitee
M
Melaney • couple • us
10
Very accommodating and helpful staff!
Pros:

The staff was extremely helpful and accommodating and the view from our bed was a fairytale! Would definitely come back!

Cons:

The pillows were a little too flat

2026-05-04 • via Nuitee
B
Barbara • couple • us
9
2026-05-04 • via Nuitee
J
Jan • extended_group • ch
7
2026-05-04 • via Nuitee
M
Melissa • family_with_children • au
10
Pros:

Awesome location, great interiors, lovely staff members

2026-05-03 • via Nuitee
R
Rodney • extended_group • us
9
It was really good, especially the lication. Really liked the staff as they were always nice. The breakfast is really g
Pros:

Great location!! Great staff and breakfast!

Cons:

It’s a little dated but clean and in a great location. I cannot complain at all

2026-05-03 • via Nuitee
N
NABIL AHMED • family_with_children • in
10
Pros:

Location and staff

Cons:

Nothing

2026-05-03 • via Nuitee
A
Amy • family_with_children • us
10
Excellent hotel and front desk is super nice.
Pros:

Great location, amazing breakfast

Cons:

Very clean room

2026-05-03 • via Nuitee
S
Shabba • couple • gb
9
2026-05-03 • via Nuitee
S
Sharon • couple • cn
4
Disappointed and less recommended
Pros:

Very low price value ratio, very far from the train station. Very simple and small room like 2 stars hostile….Breakfast is not bad, but really the bed and sheets was not comfortable. No slipper and no toilet kits…

Cons:

The bed is too uncomfortable, the floor with rugs and no slipper provided. Too far from the mainstream location.

2026-05-03 • via Nuitee
P
Patrick • extended_group • au
10
2026-05-02 • via Nuitee
L
Luciana • extended_group • it
9
Boa!
Pros:

Funcionários muito simpáticos. Café da manhã ótimo, foi o melhor de todos os hotéis em que me hospedei na Suíça. Box espaçoso, chuveiro bom, camas confortáveis!

Cons:

Elevador lento. Não tão próximo da estação de trem, são 15 minutos andando.

2026-05-01 • via Nuitee
M
Marco • extended_group • it
10
Hotel molto carino affacciato sull’acqua a un passo da tutto
Pros:

La posizione strategica e affascinante

Cons:

L’assenza di un armadio in camera

2026-05-01 • via Nuitee