Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Limited amenities
High prices

Categories

Cleanliness
7.88
Several mentions of cleanliness issues, particularly regarding the refrigerator and overall room cleanliness.
Service
9.35
Staff are frequently described as friendly and helpful.
Location
9.39
Many reviews praise the great location, with easy access to attractions.
Room Quality
8.84
Rooms generally described as comfortable and well-kept, with some exceptions.
Amenities
7.87
Missed amenities such as a refrigerator and limited breakfast choices mentioned.
Value for Money
8.33
Some comments on high prices, but overall value perceived as fair.
Food and Beverage
8.88
Breakfast received positive feedback, but some variation noted among reviews.
Overall Experience
9.05
General sentiment is positive despite some drawbacks, many happy with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:00

Property Description

Stunning Views and Ideal Location
Boutique Hotel KARL, nestled in Lucerne's Old Town, offers picturesque views of Mount Pilatus, the Titlis Mountain Range, and the tranquil river.

Complimentary Amenities
Enjoy a delightful buffet breakfast each morning and indulge in free coffee and tea throughout the day during your stay at Boutique Hotel KARL.

Convenient Services
Benefit from public parking right in front of the hotel or opt for private parking upon request. Plus, receive expert excursion advice from our attentive staff members.

To experience luxury, convenience, and breathtaking views, book your stay at Boutique Hotel KARL today.

Important information:

The reception is open daily between 07:00 and 22:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.7
Based on 3358 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 9.05
E
Edgar65 • solo_traveller • pt
9
2026-08-08 • via Nuitee
E
Edit • solo_traveller • sk
8
2026-08-07 • via Nuitee
S
Steven • solo_traveller • gb
9
Pros:

The location was excellent and we spent a good amount of time relaxing on our balcony enjoying the ever changing skies above mount pilatus.
Breakfast was excellent with the staff very welcoming.

Cons:

Not much to not like really. Maybe a few more tea bag choices in the room, but that's the only thing we can think of.

2026-08-07 • via Nuitee
A
Ancor • family_with_children • es
10
2026-08-07 • via Nuitee
J
Jadylson Luiz • extended_group • br
8
2026-08-06 • via Nuitee
L
Lena • solo_traveller • se
8
Pros:

Bra läge. Lugnt. Stor lägenhet med flera rum. Bra att det fanns kylskåp, micro och diskho i vår lägenhet. God frukost.

Cons:

Ingen AC. Mycket varm utomhustemperatur under vår vistelse. Det gick inte att få ner värmen inomhus. Alla rummen låg på rad och det var därför svårt att vädra. Takfläkt och extra golvfläkt fanns i varje sovrum men man fick liksom välja om man ville köra dessa med förkylning som följd eller ha svårt att sova p g a värmen. Väldigt litet badrum, även det blev väldigt varmt.

2026-08-06 • via Nuitee
A
Alison • family_with_children • gb
7
Okay for a short stay but far from ideal in high summer.
Pros:

Clean, with comfortable beds and helpful staff. Decent location, just outside of city centre and flat 12 minute walk to Luzern train station.

Cons:

Stated air con in room was a mobile unit which was unable to deal with the 32 degree heat. Breakfast was passable; limited variety with no rotation and quality of produce was not particularly high. Breakfast room also quite warm & unwelcoming. Couldn’t see the nice view as the windows way too high on wall. Paid extra for a room with balcony & river view but instead got the view of a wall and a building site, directly outside the window.

2026-08-05 • via Nuitee
I
Indrė • extended_group • lt
10
Nice stay in Boutigue hotel
Pros:

Everything was very well, superb I would say. Only there was no air conditionning, but there were other aplliances.

2026-08-04 • via Nuitee
V
Viktor • solo_traveller • de
3
Schäbiges Hotel in einer guten Lage
Pros:

Nichts

Cons:

Grotten schlechte Ausstattung, keine Klimaanlage bei Temperaturen von 34 Grad - das ist doch eine Katastrophe. In diesem sogenannten Boutique-Hotel ist alles schäbig und veraltet. Also, das Hotel meiden

2026-08-04 • via Nuitee
A
Alexander • family_with_children • us
10
Fantastic hotel for Lucerne exploration
Pros:

This place is all about the location. Situated right along the river close to the old town, I honestly couldn't think of a better place to stay. It is a short walk from the main station and dock, but I actually found this to be an advantage. Lucerne can feel very touristy, but this spot is located far enough away to give you a very relaxed feel. The room we stayed in had a fantastic view of the river below and Mt. Pilatus above. Relaxing in the room with the windows open while enjoying the breeze and the views is a legit way to spend an afternoon following a long day of exploration.

The second highlight is the breakfast. Incredible. The selection was the same every morning, but I found it hard to complain with how good everything was. I would highly recommend the breads and jams.

Cons:

This is not a cheap stay by any means, but I think you're getting a lot of value from the location and the breakfast. The room itself felt a bit cozy for 3 people, but I didn't find it to be a major issue.

2026-08-04 • via Nuitee
S
Sara • extended_group • us
10
2026-08-03 • via Nuitee
R
Rayapalli • family_with_children • gb
8
Pros:

Boutique Hotel KARL is a great place to stay in Lucerne, with most of the main attractions within easy walking distance. The staff are friendly and welcoming, speak good English, the breakfast offers a good variety, and paid parking is conveniently available.

Cons:

A couple of improvements would make the stay even better: having a microwave and a small fridge in the rooms would be very useful, especially for families or guests who want to store or reheat food.

2026-08-03 • via Nuitee
J
Jette • couple • dk
8
Perfect location for a short stay
Pros:

Super friendly staff. Location right at the edge of the old town

Cons:

We liked it Ll

2026-08-02 • via Nuitee
M
Matej • solo_traveller • si
8
2026-08-02 • via Nuitee
G
GEORGIOS • extended_group • gr
7
Καλή
Pros:

Εξηπηρετηση προσωπικού καλό πρωινό

Cons:

Δεν υπήρχε κλιματισμός

2026-08-02 • via Nuitee
G
Gina • solo_traveller • us
8
Great location!!
Pros:

It was a lovely location. The room was nice and overlooked the river. Thank goodness they provided a fan, no AC so it was quite warm. Great breakfast.

Cons:

No AC, but we knew it wasn't common to have in Europe.

2026-08-02 • via Nuitee
E
Erik • solo_traveller • de
6
Schöne Stadt , Preis- Leistnugs Verhältnis sehr bescheiden, muss man wollen oder dort leben
Pros:

Lage, Aussicht

Cons:

Nur 3 Parkplätze, ansonsten 40 Franken pro Tag im Parkhaus, keine Klimaanlage - nur Ventilatoren

2026-07-25 • via Nuitee
D
Di • family_with_children • gb
9
很棒
Pros:

位置很赞，房间也很舒适。开始看照片以为有点破旧，但入住后发现完全不会，实际比照片好太多啦。给我们分到的房间在顶楼，带有唯一一个空调，还是美的的。感动得想流泪。不过其实这几天也用不上。
早餐是传统B&B，虽然菜单不变，但也足够啦。
餐厅不错，对比了几个fondue，这家面包是单独一个个小的烤的，很棒。

Cons:

都很好

2026-07-25 • via Nuitee
D
Di • family_with_children • gb
8
下次可能会换个酒店。。。
Pros:

前台很热情，送的guide很有用，很细心地告诉我们几个塔楼怎么走，怎么去狮子像。
位置还不错，离斯普罗叶桥比较近。
定的三人间，给了两个房间共同一个厕所的套房，面积不小，但是朝着山坡，打开窗户没有景色。感觉挺像宿舍。看宾馆门口还挂了一个酒店管理学校的牌子，有一两层是给学校用的。
住的那天还挺热，开风扇又不习惯，早上热醒了。。。

Cons:

可能住朝河的那边会舒服很多。

2026-07-25 • via Nuitee
C
Coretta • couple • gb
8
2026-07-24 • via Nuitee