Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Limited amenities
High prices

Categories

Cleanliness
7.88
Several mentions of cleanliness issues, particularly regarding the refrigerator and overall room cleanliness.
Service
9.35
Staff are frequently described as friendly and helpful.
Location
9.39
Many reviews praise the great location, with easy access to attractions.
Room Quality
8.84
Rooms generally described as comfortable and well-kept, with some exceptions.
Amenities
7.87
Missed amenities such as a refrigerator and limited breakfast choices mentioned.
Value for Money
8.33
Some comments on high prices, but overall value perceived as fair.
Food and Beverage
8.88
Breakfast received positive feedback, but some variation noted among reviews.
Overall Experience
9.05
General sentiment is positive despite some drawbacks, many happy with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:00

Property Description

Stunning Views and Ideal Location
Boutique Hotel KARL, nestled in Lucerne's Old Town, offers picturesque views of Mount Pilatus, the Titlis Mountain Range, and the tranquil river.

Complimentary Amenities
Enjoy a delightful buffet breakfast each morning and indulge in free coffee and tea throughout the day during your stay at Boutique Hotel KARL.

Convenient Services
Benefit from public parking right in front of the hotel or opt for private parking upon request. Plus, receive expert excursion advice from our attentive staff members.

To experience luxury, convenience, and breathtaking views, book your stay at Boutique Hotel KARL today.

Important information:

The reception is open daily between 07:00 and 22:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 30 per day.

Location

Guest Reviews

8.7
Based on 3265 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 9.05
S
Suzanne • extended_group • us
9
Good stay in a great location.
Pros:

Great location with lovely views of the river. Breakfast was included and was delicious.

Cons:

Unfortunately, the hotel is not air conditioned and Switzerland was experiencing a heat wave. The rooms were uncomfortably warm in the afternoon. The hotel did supply fans which managed to circulate the hot air.

2026-06-27 • via Nuitee
R
Ranga • couple • lk
2
I booked for 3 days and checked out one day earlier because it was too hot inside the room so we shifted to another hote
Pros:

Very average

Cons:

No AC very hot during summer 😌
Breakfast not was not good

2026-06-26 • via Nuitee
M
Mark • couple • us
8
2026-06-25 • via Nuitee
D
Drackert • family_with_children • us
10
We would stay here again!
Pros:

The breakfast was fantastic! There was fresh fruit, pastries, yogurt, juices, eggs, sausages and a coffee machine. Everyone in our group of 7 were satisfied with breakfast. The rooms facing the river are so peaceful and have everything you need. The staff were extremely helpful when we asked about booking a ferry and the cleaning staff were so friendly. This was our favorite hotel on our 2 week vacation throughout Europe.

2026-06-25 • via Nuitee
N
Ney • couple • br
9
Uma ótima opção em Lucerna
Pros:

Equipe atenciosa, boa localização, ótimo café da manhã, quarto e banheiro ótimos.

Cons:

Podia ter um minibar no quarto.

2026-06-24 • via Nuitee
A
Amanda • couple • gb
9
Fantastic accomplishment
Pros:

A lovely hotel in a brilliant location. Breakfast was fantastic as were the staff.

Cons:

It was very hot during our stay. We appreciated the fans provided but air conditioning was needed really.

2026-06-23 • via Nuitee
J
José • couple • ch
9
Wunderschön
Pros:

Freundlich

Cons:

Keine Parkplatzes

2026-06-23 • via Nuitee
A
Autumn • solo_traveller • us
10
Memorable last evening in Switzerland at the beautiful Boutique Hotel Karl overlooking the river
Pros:

Extremely clean and beautifully located hotel, with friendly staff, and airy and well designed rooms. Room with a balcony overlooking the river was a lovely way to enjoy the city. Breakfast was generous with many options.

2026-06-22 • via Nuitee
B
bruno • couple • br
10
Pros:

quarto de bom tamanho, chegamos antes do horario do check ini e foi liberado o quarto sem custo extra, cafe da manha muito bom, deposito de bagagem sem custo extra, recepcionistas muito atenciosos

2026-06-20 • via Nuitee
E
Elliot • solo_traveller • us
10
Fabulous stay in a great location
Pros:

Breakfast and the view from the balcony were b0th fabulous

2026-06-20 • via Nuitee
H
Hans • solo_traveller • za
10
Good hotel
Pros:

Clean ,nice room

Cons:

Nothing

2026-06-19 • via Nuitee
N
Nicholas • couple • gb
9
2026-06-19 • via Nuitee
R
Raquel • couple • gb
1
Not a good hotel
Pros:

Location was great

Cons:

They charged soo much for parking which I think they shouldn’t be allowed. It took me ages to get out of the parking. No air conditioning and breakfast wasn’t really that nice. I wouldn’t stay here again

2026-06-19 • via Nuitee
R
Ranqun • couple • cn
10
Pros:

前台很热情，介绍卢塞恩的游览路线。早餐是瑞士最好吃的一家，肠很嫩，可颂也好吃。

2026-06-19 • via Nuitee
B
Brent • couple • gb
10
Lovely rooms great breakfast friendly staff.
Pros:

Beautiful hotel, great position.

Cons:

Nothing

2026-06-19 • via Nuitee
D
Daniel • extended_group • nl
8
2026-06-18 • via Nuitee
G
Graham • family_with_children • us
9
Pros:

Great location, spacious family room with a view of the river. Breakfast was excellent.

2026-06-16 • via Nuitee
S
Susan • solo_traveller • us
9
2026-06-16 • via Nuitee
U
U.L. • solo_traveller • de
9
Pros:

Ein sauberes schönes Hotel mit besonders freundlichem Personal.

2026-06-15 • via Nuitee
S
Sameer • couple • ca
4
Overall okay.
Pros:

Overall, we had a pleasant stay at Hotel Karl. The breakfast was good and offered a nice selection. The only downside was that the location was not very convenient, making it a bit challenging to get around and access some attractions.

Cons:

Overall, our stay at Hotel Karl was disappointing in a few key areas. The location was not very convenient, and the room felt quite humid, which affected comfort. Additionally, there was an issue where someone entered our room despite the “Do Not Disturb” sign being displayed, and the reception mentioned it was management access, even though there was no emergency. These concerns impacted the overall experience.

2026-06-15 • via Nuitee