Residence Inn Jackson

Hotels
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Residence Inn
126 Old Medina Crossing , Jackson , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Reasonable pricing
Cons:
Unpleasant odors
Pool not available
Issues with cleanliness

Categories

Cleanliness
7.61
There were multiple mentions of unpleasant odors and issues with cleanliness.
Service
9.08
Staff was frequently praised for being friendly and helpful.
Location
8.62
Easy access off the interstate, close to various amenities.
Room Quality
8.07
Rooms had some issues like odors and outdated furniture, though some guests enjoyed the spaces.
Amenities
8.1
The breakfast options were favored; however, there were complaints about the pool and the ice situation.
Value for Money
8.56
Reasonably priced for the area and overall offered a decent experience.
Food and Beverage
9.11
Breakfast received consistent positive feedback.
Overall Experience
8.08
Despite some issues, many guests expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:51

Property Description

Convenient Location and Spacious Suites
Located just off I-40 and close to Jackson National Golf Club, the Residence Inn Jackson offers all-suite accommodations with full kitchens, perfect for a comfortable stay.

Relaxing Amenities
Enjoy a daily buffet breakfast, unwind in the outdoor pool and hot tub, stay active in the gym, and take advantage of the 24-hour business center during your stay.

Complimentary Services
With free parking and easy access to nearby attractions like the Discovery Museum of West Tennessee and Union University, the Residence Inn Jackson ensures a hassle-free and enjoyable visit.

Book your stay at the Residence Inn Jackson now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MKL

Location

Guest Reviews

Cleanliness: 7.61
Service: 9.08
Location: 8.62
Room Quality: 8.07
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 9.11
Overall Experience: 8.08
L
Lonnie • solo_traveller • us
10
2026-09-05 • via Nuitee
B
Bryan • solo_traveller • us
10
Pros:

Breakfast was great. The attendants were very polite. The room was nice and clean. Bed was comfortable. No complaints.

Cons:

Nothing.

2026-08-24 • via Nuitee
T
Tony • solo_traveller • us
10
Pros:

Staff was great.

Cons:

Pool was very very cloudy. Had too much chlorine and also the hot tub.

2026-08-24 • via Nuitee
D
Danielle • family_with_children • us
8
2026-08-03 • via Nuitee
K
Kenyatta • family_with_children • us
10
2026-08-02 • via Nuitee
K
Kelly • solo_traveller • us
10
Value, location, staff were all exceptional
Pros:

Breakfast was A+ everyday!
All staff even in a power outage were great!

Cons:

All was exceptional

2026-07-23 • via Nuitee
J
Jarvis • couple • us
10
2026-07-21 • via Nuitee
A
Allen • couple • us
9
We would chose this hotel again.
Pros:

Easy access to I-40. Spotless room. Nice selection of breakfast foods.

Cons:

We arrived during a torrential rainstorm and the hotel did not have a covered portico so we were soaked while unloading our luggage. The hotel advertised itself as pet friendly but we were not aware of an additional fee for a pet until we arrived.

2026-07-10 • via Nuitee
V
Valinda • solo_traveller • us
10
2026-06-18 • via Nuitee
K
Kira • couple • us
10
2026-06-12 • via Nuitee
V
Victoria • family_with_children • us
9
2026-06-11 • via Nuitee
P
Perry • couple • us
10
Exceptional!
Pros:

Everything I always enjoy my stay here! The rooms are the best out of all the hotels in Jackson! I love the fact the beds are separate and not together neither in the same room!

Cons:

I don’t like the fact there aren’t any brooms or dust pans in the rooms incase you make a mess then and there and need to clean it up.

2026-06-08 • via Nuitee
A
Ana • solo_traveller • us
6
It’s right off the highway so a bit noisy. It was ok but I will not stay here again.
Pros:

Not that much - I wouldn’t stay here again

Cons:

The main entrance smells like cat pee. Rugs are worn and dirty. The entry way is dirty day of arrival to day of departure. The couch is worn out - no support on seats. Bed needs a new mattress - no support. The floors behind the nightstand was filthy.

2026-06-07 • via Nuitee
C
Cassandra • couple • us
10
Pros:

.

Cons:

.

2026-06-06 • via Nuitee
B
Boone • family_with_children • us
9
Great stay with excellent accommodations...
Pros:

The breakfast 😋 was good and very accommodating. My family and I don't eat pork products but the staff went out their way to fix us turkey sausage. And the whole staff was great. I really like that a tip for staff can be left via QR code.

Cons:

Nothing

2026-05-13 • via Nuitee
D
Delondra • couple • us
10
2026-05-12 • via Nuitee
M
Mickens • couple • us
1
2026-05-07 • via Nuitee
K
Karen • couple • us
8
2026-04-30 • via Nuitee
R
Ray • solo_traveller • us
10
2026-04-17 • via Nuitee
K
Kollath • solo_traveller • us
8
2026-04-14 • via Nuitee