Residence Inn Jackson

Hotels
•
Residence Inn
8.4 (198 reviews)
126 Old Medina Xing, Jackson, Tennessee, 38305 , Jackson , US
1-731-935-4100

listing image 1
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Pets allowed

Facilities

Free breakfast
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Wheelchair accessible
Elevator
Fireplace in lobby
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Reasonable pricing
Cons:
Unpleasant odors
Pool not available
Issues with cleanliness

Categories

Cleanliness
7.61
There were multiple mentions of unpleasant odors and issues with cleanliness.
Service
9.08
Staff was frequently praised for being friendly and helpful.
Location
8.62
Easy access off the interstate, close to various amenities.
Room Quality
8.07
Rooms had some issues like odors and outdated furniture, though some guests enjoyed the spaces.
Amenities
8.1
The breakfast options were favored; however, there were complaints about the pool and the ice situation.
Value for Money
8.56
Reasonably priced for the area and overall offered a decent experience.
Food and Beverage
9.11
Breakfast received consistent positive feedback.
Overall Experience
8.08
Despite some issues, many guests expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:51

Property Description

Recreational Amenities:
Indoor pool, spa tub, and 24-hour fitness center for your leisure.

Complimentary Services:
Enjoy free Wi-Fi, full breakfast, and parking during your stay.

Convenience and Comfort:
96 rooms equipped with kitchens, free internet, and flat-screen TVs.

Important information:

  • Pool access available from 8:00 AM to 11 PM.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MKL

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

8.4
Based on 198 reviews
Cleanliness: 7.61
Service: 9.08
Location: 8.62
Room Quality: 8.07
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 9.11
Overall Experience: 8.08
V
Valinda • solo_traveller • us
10
2026-06-18 • via Nuitee
K
Kira • couple • us
10
2026-06-12 • via Nuitee
V
Victoria • family_with_children • us
9
2026-06-11 • via Nuitee
P
Perry • couple • us
10
Exceptional!
Pros:

Everything I always enjoy my stay here! The rooms are the best out of all the hotels in Jackson! I love the fact the beds are separate and not together neither in the same room!

Cons:

I don’t like the fact there aren’t any brooms or dust pans in the rooms incase you make a mess then and there and need to clean it up.

2026-06-08 • via Nuitee
A
Ana • solo_traveller • us
6
It’s right off the highway so a bit noisy. It was ok but I will not stay here again.
Pros:

Not that much - I wouldn’t stay here again

Cons:

The main entrance smells like cat pee. Rugs are worn and dirty. The entry way is dirty day of arrival to day of departure. The couch is worn out - no support on seats. Bed needs a new mattress - no support. The floors behind the nightstand was filthy.

2026-06-07 • via Nuitee
C
Cassandra • couple • us
10
Pros:

.

Cons:

.

2026-06-06 • via Nuitee
B
Boone • family_with_children • us
9
Great stay with excellent accommodations...
Pros:

The breakfast 😋 was good and very accommodating. My family and I don't eat pork products but the staff went out their way to fix us turkey sausage. And the whole staff was great. I really like that a tip for staff can be left via QR code.

Cons:

Nothing

2026-05-13 • via Nuitee
D
Delondra • couple • us
10
2026-05-12 • via Nuitee
M
Mickens • couple • us
1
2026-05-07 • via Nuitee
K
Karen • couple • us
8
2026-04-30 • via Nuitee
R
Ray • solo_traveller • us
10
2026-04-17 • via Nuitee
K
Kollath • solo_traveller • us
8
2026-04-14 • via Nuitee
A
Abbigayle • couple • us
5
2026-04-13 • via Nuitee
R
Rebbeca • family_with_children • us
10
Pros:

The location was perfect. Close to the city and restaurants and shopping but far enough away it gives you the feel like you're out in the country. The bed was very comfortable.

Cons:

The floors in the hotel room need to be cleaned. The ceramic floors were sticky and the carpet needed a vacuum. I always bring my own cleaning supplies for this reason. However I don't carry a vacuum with me.

2026-04-10 • via Nuitee
F
Fuller • family_with_children • us
2
Decent stay, rude staff.
Pros:

Convenience.

Cons:

The staff & the beds were not properly made.

2026-04-08 • via Nuitee
D
Daniel • solo_traveller • us
10
2026-04-07 • via Nuitee
H
Horton • family_with_children • us
8
Pros:

It was in a great location.

Cons:

Do not have anything negative to say.

2026-04-06 • via Nuitee
C
Campbell • family_with_children • us
9
2026-04-05 • via Nuitee
K
Kelsy • family_with_children • us
7
2026-04-03 • via Nuitee
L
Leslie • family_with_children • us
10
2026-03-30 • via Nuitee