Hotel Collingwood BW Signature Collection

Hotels
BW Signature Collection by Best Western
8.8 (1541 reviews)
11 Priory Road , Bournemouth , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Location
Delicious Food
Comfortable Environment
Cons:
Cleanliness Issues
Room Maintenance Needed
Noise Issues

Categories

Cleanliness
8.13
Some areas in the room needed a little tlc; the hotel is described as slightly tired.
Service
9.6
Staff were excellent, friendly, and accommodating throughout multiple reviews.
Location
9.14
Central location noted positively in several reviews.
Room Quality
8.09
Some discomfort from bed quality and damp in places was mentioned.
Amenities
8.62
Spa and swimming facilities were appreciated.
Value for Money
8.58
Generally positive sentiments about value during the Christmas break.
Food and Beverage
9.13
Food served was well presented, tasty, and plentiful during the stay.
Overall Experience
9.1
Overall experience was memorable and exceeded expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:08

Property Description

Luxurious Amenities and Leisure Facilities

Hotel Collingwood BW Signature Collection offers a range of luxurious amenities, including a heated indoor swimming pool, hot tub, games room, and billiards for guests to enjoy during their stay.

Delicious Dining Options

Guests can indulge in a freshly cooked full English breakfast each morning, along with a selection of cereals, pastries, and fresh fruit. The hotel's elegant Gold Room serves a varied menu using fresh local produce and fine wines, providing guests with a delightful dining experience.

Convenient Location

Conveniently located just a 5-minute walk from Bournemouth Pier and Seafront, and 350 meters from Bournemouth International Centre, Hotel Collingwood BW Signature Collection is the perfect choice for both leisure and business travelers. Book now to experience the epitome of comfort and luxury.

Important information:

Please note that this property cannot accommodate same-sex group bookings, including hen and stag parties.

Family Rooms are available on request, subject to availability and extra charges.

Guests are kindly advised that the hotel frequently hosts weddings, Christmas parties and receptions, which may result in some noise. Guests with concerns about potential disturbances are encouraged to contact the hotel in advance to confirm event schedules.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 10 per day.

Location

Guest Reviews

8.8
Based on 1541 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.14
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 9.13
Overall Experience: 9.1
J
Jack couple gb
8
Great stay
Pros:

Location is great and staff friendly, pool good extra

2026-04-18 via Nuitee
K
Kelly solo_traveller gb
7
Ideal location for a budget stay near Bournemouth beach and town with a little added relaxation in the pool.
Pros:

Location was ideal for town centre and beaches.
The breakfast was the best I’ve ever had at a hotel.
The dining room and bar looked very nice, clean and well decorated.

Cons:

The jacuzzi wasn’t warm enough and the hotel was a bit run down in places. The fascia looks a bit worn and dated and some of the doors to the main areas of the hotel could do with a fresh coat of paint.

2026-04-18 via Nuitee
C
Christina couple gb
8
On the whole we did enjoy our stay and the breakfast was brilliant. All the staff are extremely friendly and very helpfu
Pros:

Really good location and a very lovely hotel

Cons:

Unfortunately we found the bed very uncomfortable it was just way to firm which was a shame as the room itself was lovely. Also we decided to dine in the restaurant and my husband ordered a steak which was not cooked to his order and the portions were extremely small.

2026-04-17 via Nuitee
A
Amanda solo_traveller gb
8
Great party but would not pay 200 for a room there again
Pros:

Venue for party and food was excellent

Cons:

I paid over 200 pound and the room was very small where as my friend paid a lot less and had much bigger room

2026-04-16 via Nuitee
A
Aled family_with_children gb
9
2026-04-15 via Nuitee
J
James solo_traveller gb
10
Perfect location for central Bournemouth
Pros:

I always stay here when I have work appointments in Bournemouth. The location is handy for the centre of town and parking is always available. The staff are helpful, the room has everything I need with excellent wifi. Breakfast is cooked to order and very good.

Cons:

What's not to like?

2026-04-14 via Nuitee
S
Samah couple gb
5
2026-04-12 via Nuitee
A
Anna family_with_children gb
8
2026-04-12 via Nuitee
A
Alana couple gb
5
2026-04-12 via Nuitee
P
Philomenadarling solo_traveller gb
9
Nice stay with great breakfast
Pros:

Stayed in classic family room and room size was good with plenty of plug sockets, a kettle for tea/coffee, hair dryer and tv. Decor was average with some repairs required but adequate if you're not too fussy. Breakfast was top notch so food defo 10/10. Friendly staff. Nice to have access to pool which isn't huge but adequate for a little swim. The hotel is on an incline so need to be quite fit to be walking up and down. Beds in room were comfortable which is important. A nice 3 night stay. Good bus services in Bournemouth Square to visit local towns

Cons:

Not much to do in Bournemouth. Visited Oceanarium and enjoyed a bus trip to Poole. No complaints re Hotel Collingwood. Minor repairs in room would make standard better.

2026-04-12 via Nuitee
L
Laura couple gb
6
2026-04-12 via Nuitee
A
Angela couple gb
8
Lovely hotel in Bournemouth
Pros:

Very clean good location and great staff

Cons:

The pool area was small and busy with children when we stayed. No real seating area except for a few seats that were occupied and some cloth bean bag seats which weren’t practical

2026-04-12 via Nuitee
R
Ronan family_with_children gb
10
Amazing stay at a lovely hotel
Pros:

Location great, staff all lovely, cleanliness 👍, facilities brilliant, excellent pool/spa, we had a great stay at this lovely hotel, no issues at all, will definitely book here again 🙂

Cons:

No negatives

2026-04-12 via Nuitee
L
L6074JQmariad Family
10
Amazing hotel
Pros:

We had the best stay at this hotel, we were lucky enough to be in staying in the mini heatwave and wow it was incredible. The staff are super friendly and nothing is too much trouble, they really bring the joyful vibes to the hotel! The food was incredible, huge compliments to the chefs, a great variety of options on the menu to choose from too, and they catered very well to my son’s allergies. Could not have asked for a better stay we will be back very soon!

2026-04-11 via Tripadvisor
L
lanieb787 Couples
10
Hotel Collingwood a cut above the rest.
Pros:

We enjoyed a 3 night package that included a free visit to the Russell Cole museum, use of spa facilities and a cream tea. We also enjoyed a breakfast and 3 course dinner every evening. Super friendly staff, including the hotel manager. Lovely clean tastefully decorated bedrooms and hotel rooms. Easy access to town and beaches. The slight down point is the size of the pool, it is a little small but if you pick your time right you can have it all to yourselves. Super place super deal.

2026-04-11 via Tripadvisor
J
Julie couple gb
7
Pros:

Room was nice, check in easy. Breakfast staff very nice.

Cons:

Would have liked some more information about the local area. Asked for details about beach parking etc, staff were unaware. Usually we find local information leaflets etc when visiting hotels, these were not available. Some surfaces overlooked for cleaning.

2026-04-11 via Nuitee
E
emily family_with_children gb
8
Great trip, really spacious bedroom. amazing pool facilities kids loved it.
Pros:

Great for a family trip. Great location walking distance to beach and town centre. Great spacious room and pool for kids!

Cons:

Stairs on 1st floor once out the lift had to lift pushchair every time to get to room.

2026-04-11 via Nuitee
L
Lucie159 Family Swadlincote, Derbyshire, England
8
Easter Family Stay - April 2026
Pros:

Hotel Collingwood
3 star
2 nights stay
Easter stay, 2 Adults, 1 Child ( 13 years)

Reception 7/10
This was first visit to Hotel Collingwood.
The guy on reception was prescriptive, I would describe his welcome as -'ok' but not great. He wasnt warm and friendly or smiley for someone that is front of house. He answered our questions but didn't go the extra mile.

You are given 1 key 🔑 to open your room.

There is a lift to rooms.

Location 8/10
5 minutes to beach
5 minutes to shopping centre
5 minutes to takeaways
5 minutes to restaurants

The location is great - However there is a short steep hill towards the beach. If you have mobility issues this may be an issue for you.

Facilities 9/10
Eden Spa - You can book massages, facials onsite. QR CODES in your room.

Free use of swimming pool . Towels from reception. Lovely warm pool. Treat yourself to a dip

Games room - pool table, table tennis

Parking 8/10🚗

You park behind the hotel in the underground carpark. Plenty of spaces.
You pay at reception when you checkin it's £12.50 per night.

Don't do what we did - when we open the boot it hit the roof of the underground car park. 🫣

Room 111 - Family Room  9/10

1 Double bed, 1 single bed
Beds were clean and comfortable.
There is a large fan in your room
Hairdryer.

1 wardrobe and a dressing table area.
Complimentary tea /coffee and biscuits.

Ensuite 🚿
Shower Ensuite is super clean, complimentary shower gel. The power of the shower is great and very warm.
Lovely fluffy towels.

Breakfast 10/10🍳
We went for breakfast at 9am and wasnt too busy

Breakfast was included with our booking.
Teas/coffees, toast, yoghurt and fruit just help yourself.

The ladies serving in the restaurant were lovely, warm, welcoming and helpful.

Hot breakfast - order taken at your table and was amazing quality and hot. I had little breakfast and husband had breakfast bap.

Other Food
You can get Bar food or you can dine in the Gold Restaurant. I can't comment as we didn't use.

Cleanliness 10/10 🧹
The hotel is very clean.
From reception, to the restaurant to the bedrooms - immaculately clean.
No complaints at all.

Recommendations

Food 🍲🍛
Near the Odeon you have  Slim Chickens, Miller & Carter, Ask Italian, Prezzo, Weatherspoons, Tony's Cafe - great for cakes,

Things to do - Mulligans- Mini golf, shuffleboard, pool, Odeon, Pier amusements , theatre, Escape Rooms

2026-04-10 via Tripadvisor
C
Clare family_with_children gb
8
Great!, we will definitely stay again.
Pros:

Lovely hotel in a great location, very close to a sandy beach and facilities. Hotel was decorated lovely and very comfortable. The pool was a great size for a quick swim with the family, not too deep and with a convenient jacuzzi and sauna nearby. The games room was a plus for families and we spent a lot of time in there. Parking was ideal and we were able to extend our parking on the day we checked out for a very reasonable fee to leave the car there all day whilst we explored the beach further.

Cons:

The main road was a bit noisy late into night and first thing in morning, but we still got a good night sleep. The room could have done with black out blinds in addition to the blackout curtains. Some of the parking is underground, but watch out as the ceiling is low and you are likely to bump your boot when it opens.

2026-04-10 via Nuitee
N
N4452YWsaraw Business
10
The team at Hotel Collingwood always go the extra mile!
Pros:

As an event organiser, I can't praise this hotel highly enough.
The facilities are great, the food is amazing, and the location is perfect.
But what makes me keep coming back to run our weekend dance events at this venue, is the team.
From check-in to check-out, every member of the Collingwood team goes above and beyond to make sure that the entire experience is friendly and welcoming as well as completely professional. Nothing is too much trouble when it comes to ensuring that our events run smoothly, and all of our guests are treated to a wonderful experience whenever we visit.
And on top of all that - what a great dance floor!

2026-04-09 via Tripadvisor