Leonardo Royal London Tower Bridge

Hotels
Leonardo Hotels
8.8 (15680 reviews)
45 Prescot Street , London , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Helpful staff
Cons:
Cigarette smell in room
Slow food service

Categories

Cleanliness
8.28
Some concerns regarding the smell of cigarette smoke in one room.
Service
9.25
Concierge was praised as the best staff; manager addressed concerns, indicating a good level of service.
Location
9.29
Great location with fantastic views from the rooms.
Room Quality
8.74
Rooms were described as lovely and very comfortable.
Amenities
8.77
Room facilities were described as brilliant, though some amenities were not fully utilized.
Value for Money
8.73
Overall experience was worth the cost paid despite some issues.
Food and Beverage
8.28
Food service was slow on one occasion, affecting the dining experience.
Overall Experience
9.05
Despite some setbacks, the overall impression was positive; guests expressed desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:29

Property Description

Luxurious Rooms and Modern Amenities
Experience luxury at its finest with spacious rooms featuring LED TVs, cosy bathrobes, and free Wi-Fi. Each room at Leonardo Royal London Tower Bridge is equipped with modern amenities like free WiFi, satellite channels, and a private bathroom with luxury toiletries.

Dining Excellence
Indulge in a culinary journey at Leo's Restaurant and Bar, offering a variety of grill, à la carte, and tapas dishes. Unwind in the sophisticated lounge bar with a selection of cocktails and wines. Start your day right with a delicious Breakfast Buffet served daily.

Leisure and Business Facilities
Take advantage of the 25-metre swimming pool and gym at Rena Health and Leisure. For business needs, there is a convenient business centre on site and well-equipped event suites for guests. Plus, enjoy a 10% discount on spa treatments in select rooms.

Book now to elevate your London stay at Leonardo Royal London Tower Bridge!

Important information:

Please note that the card holder and payment card need to be present on check-in for identification or check-in may be declined and an alternative payment card will be requested to cover total accommodations cost.

Guests are required to show a photo identification and credit card upon check-in.

Please note different terms and conditions will apply to group bookings for more than 5 rooms. The property will contact the guest following their reservation.

Special requests are subject to availability and additional charges may apply.

Please note, the use of leisure and spa facilities is available strictly between check-in and check-out.

Kids splash time as follows: 9.00-11.00 & 16.00-18.00 (16 years and under). 2 hours use of the spa facilities per night stayed per guest.

The pool is busier than usual on weekends and Bank holidays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Fitness center is closed from 2026-12-31 until 2026-06-04
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

8.8
Based on 15680 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
N
Nadia couple gb
7
Friendly and helpful staff- super busy on weekends!
Pros:

The staff were lovely, especially the tech dep who came to grapple with our cast TV- it wasn’t working. He couldn’t fix it so we got moved to another room where it was working. Check in was seamless and so was check out. The local area has a lot to offer in terms of food and activities but some of it will be closed on the weekend as it generally caters to office workers. Staff are friendly and helpful!

Cons:

We went to the spa on the first evening and it was PACKED so we decided not to use these facilities that evening. The lovely woman on reception there told us it would be quieter first thing. We went down at 7am (when it opens) and surely enough it was delightful. There were only maybe 8 of us down there. This was on a Sunday morning which meant we didn’t get a lie in 😅- “choose your struggle” came to mind.

2026-06-27 via Nuitee
J
John solo_traveller gb
9
2026-06-27 via Nuitee
L
Linda couple gb
1
Zero stars:
Pros:

Nothing just location

Cons:

Everything firstly on entering my room the name on the welcome card wasn’t mine. The lights weren’t working apart from one light bulb and the desk lamp, the shower water was Lukewarm, plus turning on the shower it was it hadn’t been turned on in ages. The bed looked like someone had laid in it and wasn’t freshly made for someone who was checking in. Even asked for change of room and was willing to pay extra for an upgrade and was told they fully booked.

Hotels stay over booked and give the scraps to me nope

2026-06-27 via Nuitee
L
Leea couple gb
10
2026-06-27 via Nuitee
J
John couple gb
9
Excellent hotel, Good food and friendly staff
Pros:

Excellent hotel, within use access from rail and underground links

Cons:

Nothing

2026-06-27 via Nuitee
M
Mina couple rs
10
2026-06-27 via Nuitee
R
Ross solo_traveller gb
8
2026-06-27 via Nuitee
L
Leonie couple gb
8
2026-06-27 via Nuitee
K
Kiara couple al
10
2026-06-27 via Nuitee
A
Amalie solo_traveller no
10
2026-06-27 via Nuitee
K
kimrE2794OK Friends getaway
10
Spa and afternoon tea
Pros:

Had a lovely afternoon tea and spa experience. The spa was lovely booked a back and shoulder massage very reasonably priced. Afternoon tea with prosecco was lovely only thing was too much horseradish in one of the sandwiches made it too overpowering.

Bar/restaurant where we had the afternoon was laid out well staff very friendly and not rushed at all to eat our afternoon tea.

Staff were amazing shout out to Donna and Musa

2026-06-26 via Tripadvisor
I
I5660AWaidanc Family
10
Exellence
Pros:

Very kind and polite and patient

2026-06-26 via Tripadvisor
3
394t_rkans Family
10
Perfect staff
Pros:

Our stay was truly made special by this hotel. Every member of the staff was incredibly kind, welcoming, and helpful. We would especially like to thank Abdul for his outstanding hospitality. He celebrated our kids’ birthday and made our trip even more unforgettable. Thank you so much to the entire team for everything!

2026-06-26 via Tripadvisor
R
Rebecca solo_traveller gb
10
2026-06-26 via Nuitee
T
Teun solo_traveller nl
10
2026-06-26 via Nuitee
N
Noel couple au
9
2026-06-26 via Nuitee
N
Noel couple au
9
2026-06-26 via Nuitee
P
Pomerleau couple us
10
Pros:

liked the pool facilities. Good air conditioning when we were there in the hottest part of June. Matilda at the front desk was very helpful. Close to the Tower of London and the tube stations. Liked the water in the lobby for guests.

2026-06-26 via Nuitee
A
Andrew family_with_children gb
7
Well located hotel. Main issue around skin reaction to whatever was in the bed!
Pros:

Hotel is well located. Great for taxis/tube etc. Check in and check out very quick and staff pleasant. Good communal areas - bar and lounge areas.

Cons:

Room was a little disappointing. We booked an executive room but view obscured, bathroom small. We were travelling with family and we were all accommodated on the same floor which was helpful. We accessed the executive lounge but there was a lack of advertised snacks and drinks sadly.
Main complaint about the room was that I had a skin reaction from the bed. I suspect that this was bites rather than an allergic reaction which has since been confirmed by a visit to the GP as the reaction had not subsided four days after. We spoke to reception about this when we checked out and I was assured we would be contacted but have not been so yet.
Shower leaks!

2026-06-26 via Nuitee
D
Doru solo_traveller gb
10
Recommended.
Pros:

Great location and staff. Clean room and overall great experience.

2026-06-26 via Nuitee