Leonardo Royal London Tower Bridge

Hotels
•
Leonardo Hotels
8.8 (16374 reviews)
45 Prescot Street , London , GB

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Helpful staff
Cons:
Cigarette smell in room
Slow food service

Categories

Cleanliness
8.28
Some concerns regarding the smell of cigarette smoke in one room.
Service
9.25
Concierge was praised as the best staff; manager addressed concerns, indicating a good level of service.
Location
9.29
Great location with fantastic views from the rooms.
Room Quality
8.74
Rooms were described as lovely and very comfortable.
Amenities
8.77
Room facilities were described as brilliant, though some amenities were not fully utilized.
Value for Money
8.73
Overall experience was worth the cost paid despite some issues.
Food and Beverage
8.28
Food service was slow on one occasion, affecting the dining experience.
Overall Experience
9.05
Despite some setbacks, the overall impression was positive; guests expressed desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:29

Property Description

Luxurious Rooms and Modern Amenities
Experience luxury at its finest with spacious rooms featuring LED TVs, cosy bathrobes, and free Wi-Fi. Each room at Leonardo Royal London Tower Bridge is equipped with modern amenities like free WiFi, satellite channels, and a private bathroom with luxury toiletries.

Dining Excellence
Indulge in a culinary journey at Leo's Restaurant and Bar, offering a variety of grill, à la carte, and tapas dishes. Unwind in the sophisticated lounge bar with a selection of cocktails and wines. Start your day right with a delicious Breakfast Buffet served daily.

Leisure and Business Facilities
Take advantage of the 25-metre swimming pool and gym at Rena Health and Leisure. For business needs, there is a convenient business centre on site and well-equipped event suites for guests. Plus, enjoy a 10% discount on spa treatments in select rooms.

Book now to elevate your London stay at Leonardo Royal London Tower Bridge!

Important information:

Please note that the card holder and payment card need to be present on check-in for identification or check-in may be declined and an alternative payment card will be requested to cover total accommodations cost.

Guests are required to show a photo identification and credit card upon check-in.

Please note different terms and conditions will apply to group bookings for more than 5 rooms. The property will contact the guest following their reservation.

Special requests are subject to availability and additional charges may apply.

Please note, the use of leisure and spa facilities is available strictly between check-in and check-out.

Kids splash time as follows: 9.00-11.00 & 16.00-18.00 (16 years and under). 2 hours use of the spa facilities per night stayed per guest.

The pool is busier than usual on weekends and Bank holidays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Property Video

Guest Reviews

8.8
Based on 16374 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
M
Michael • extended_group • nl
9
2026-09-12 • via Nuitee
B
Bobbie • couple • us
8
Comfortable and clean
Pros:

Location

Cons:

Shower really small but we made it work

2026-09-12 • via Nuitee
N
Nicola • couple • gb
7
Enjoyable stay although a little expensive compared to other simaliar hotels.
Pros:

The location was good, breakfast very good with lots of choices.
Swimming pool was excellent.
Staff friendly and polite.

Cons:

We could hear the wind from outside .
Our room was very dusty, no damp dusting of surfaces.
Our bed was not made up properly.
Carpet needed cleaning in places.

2026-09-12 • via Nuitee
L
Laura • solo_traveller • it
9
Pros:

The staff were kind and attentive. The restaurant staff especially lovely and accommodating. The pool and spa facilities, were just right for us (me and my 10yr old) and only busy at weekend, lots of space at all other times. Location is very good, and good transport connections make getting round easy

Cons:

Long waits for the lift at times was frustrating, especially when getting to and from the spa in our robes, with other users in their coats and with luggage... This could be improved. The room was not hoovered or dusted daily, so did not feel freshened up when we returned from our days out.

2026-09-12 • via Nuitee
B
Bobbie • couple • us
8
2026-09-12 • via Nuitee
M
Mondana • couple • us
10
Great location
Pros:

Location, staff were friendly , daily access to drinks when paid for breakfast and members.

2026-09-12 • via Nuitee
L
Lisa • extended_group • gb
6
As bit of a let down. I don’t think we will return again.
Pros:

The location and the feel of the hotel. The bar and lounge areas are really nice and rooms are very comfortable.

Cons:

We chose to stay here for 1 night at the August bank holiday. We’d stayed has a couple previously in January for a special birthday. We’d stayed looked forward to returning with both of our Daughters and Sin in Laws. We booked three standard rooms.
Upon check in my Husband and myself arrived earlier than the rest of our party.
I explained to the receptionist that the rest of the party would be checking in shortly. He proceeded with the check in but checked in one of my Daughters that hadn’t arrived yet, I explained again she wasn’t here yet and kept asking me where she was because he needed her ID to continue he did allocate their room but needed her id has soon she arrived. he said he couldn’t check me and my Husband in yet even though we were there and had ID . We were told we would have to wait for the others to arrive.
After my Daughter’s arrived we could check in. We dealt with a different member of the reception team and we were met with a more amenable person.
They explained that myself and my other Daughter had been upgraded to a Queen room and I assumed my other had been upgraded too, turns out she wasn’t and was 4 floors away from the rest of us. There room was adjacent to a lift shaft that was very noisy. They also spoke to reception about their coffee machine which they discovered had mold in it when they went to use. My Son in Law took a photo which he showed to a member of the reception team, they just shrugged and didn’t seem interested.

2026-09-12 • via Nuitee
P
Paşali • couple • tr
10
2026-09-12 • via Nuitee
R
Riccardo • couple • it
9
Ottimo
Cons:

Pulizia, servizi e privacy

2026-09-12 • via Nuitee
M
Maddalena • extended_group • it
10
2026-09-12 • via Nuitee
B
benjamin • solo_traveller • gb
5
2026-09-11 • via Nuitee
V
Vitor • family_with_children • pt
8
2026-09-11 • via Nuitee
N
Nicola • solo_traveller • it
10
2026-09-11 • via Nuitee
I
Ian • solo_traveller • gb
4
Once good, now not so much.
Pros:

Have used this hotel since 2018. But those reasons have gone as has their restaurant and client recognition service.

Cons:

Menu was very limited and poor at last visit as was staffing levels. After 8 years time to vote with feet.

2026-09-11 • via Nuitee
S
Sarah • couple • gb
5
Fair
Pros:

Clean. Fairly good location

Cons:

Smell of cannabis 1st in the corridors was unbearable.
Asked for soft pillows. Some arrived but still uncomfortable.

2026-09-11 • via Nuitee
S
Suchira • couple • gb
2
2026-09-11 • via Nuitee
M
Michal • solo_traveller • cz
9
2026-09-11 • via Nuitee
G
Gervis • couple • gb
9
A wonderfully relaxing London retreat — comfortable, clean, well positioned and just what we needed!
Pros:

We thoroughly enjoyed our stay. The hotel is very well positioned in central London, with a clean, modern and relaxing environment. Our room was spacious and extremely comfortable, especially the bed! The staff were consistently polite and welcoming, and the housekeeping team were attentive and maintained an excellent standard throughout our stay. We also appreciated the spa, pool and gym facilities. We were sent away for this break as a special treat from our church congregation, and it provided the perfect opportunity to rest, recharge and enjoy some quality time together.

Cons:

Very little to dislike. We genuinely enjoyed our stay.

2026-09-11 • via Nuitee
W
Waters • couple • gb
10
Fantastic
Pros:

Nissam the duty manger was fantastic, he explained everything clearly and also gave us a free upgrade for my and my girlfriends anniversary.
We really enjoyed our stay and everybody made us feel like royalty and we will definitely return again.
Thanks guys

Cons:

N/a

2026-09-11 • via Nuitee
H
Harmeen • couple • pk
10
2026-09-11 • via Nuitee