Best Western Sukhumvit 20

Hotels
•
Best Western Plus
8 (1143 reviews)
17 Sukhumvit Soi 20 Klong Toey , Bangkok , th

listing image 1
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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Limited amenities
Breakfast not available

Categories

Cleanliness
7.5
Several reviews mentioned issues like dirty grout and a cockroach in the bathroom.
Service
9
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
9
Guests frequently praised the excellent location near shopping and transport.
Room Quality
8
Rooms are mentioned as clean and comfortable, with a few exceptions regarding specific facilities.
Amenities
7.5
Limited offerings like the swimming pool and breakfast caused some dissatisfaction.
Value for Money
8.5
Guests noted good value compared to the experience provided.
Food and Beverage
6.5
Issues with breakfast availability were highlighted in a few reviews.
Overall Experience
8
General sentiment was positive, but some concerns about cleanliness affected the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:08

Property Description

Stunning Rooftop Restaurant with Bangkok Skyline Views

Luxurious Rooms with Modern Amenities
Experience modern comfort with floor-to-ceiling windows, iPod docks, 32-inch flat-screen cable TV, and DVD player. Refresh in private bathrooms with complimentary toiletries and enjoy free bottled water from the minibar.

Delicious Dining Options
Indulge in delectable meals and cocktails at Rewind Eatery & Bar on street level. For a breathtaking dining experience, head to the rooftop restaurant offering a daily breakfast buffet and a la carte menu for lunch and dinner.

Book your stay at Best Western Plus@20 Sukhumvit now to enjoy a perfect blend of luxury and convenience!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for THB 500 per person per night when using an existing bed.
    People 6 years old and over stay for THB 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1143 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 6.5
Overall Experience: 8
J
Jean Kenny • couple • mu
10
Incroyable
Pros:

La taille de la chambre

Cons:

Je pense plus de place pour chill ou attendre l’arrivée de son taxi serait parfait

2026-03-14 • via Nuitee
A
Adam • solo_traveller • us
10
Pros:

Rooms were clean and comfortable. Great and friendly staff.

Cons:

No issues

2026-03-13 • via Nuitee
K
Karen • couple • us
9
Comfortable bed, clean, great location!
Pros:

The pillow and the bed are amazing! The location is great as well. It’s not a stunning hotel but clean, comfortable and well located.

Cons:

They only offer one key per room even if you are two guests.

2026-03-13 • via Nuitee
M
Manfred • solo_traveller • ch
9
Pros:

Gutes Preis Leistung Verhältnis.

Cons:

Wenn es einen Pool gehabt hätte.

2026-03-13 • via Nuitee
D
Donna • couple • au
10
Best stay in Sukhumvit
Pros:

Great service, clean tidy and walking distance to areas we wanted to go

Cons:

N/a

2026-03-13 • via Nuitee
A
Ahmad • solo_traveller • pk
8
Pros:

Clean and comfortable room.

Cons:

The hotel was a bit far from the metro line and had no inhouse breakfast facility.

2026-03-12 • via Nuitee
M
Martin • couple • de
9
2026-03-11 • via Nuitee
S
Stephen John • solo_traveller • th
9
Very pleasurable stay.
Pros:

The facilities were great and the facilities were well managed.

Cons:

Nothing.

2026-03-11 • via Nuitee
D
David • solo_traveller • th
6
Disappointing, your photos were not entirely honest
Pros:

Nothing really

Cons:

It was very tired, needs refitting.

2026-03-10 • via Nuitee
A
Andrew • couple • th
7
Pros:

Location, Room

Cons:

Lighting System

2026-03-10 • via Nuitee
I
Isaiah • couple • sg
7
Conveniently located at the heart of Sukhumvit with very helpful staff
Pros:

Location and Customer Service

Cons:

Sometimes the toilet water had black things come out, not sure why

2026-03-10 • via Nuitee
R
Ronnarongpon • couple • th
7
2026-03-09 • via Nuitee
J
Josef Paul • solo_traveller • ch
6
Pros:

gute alage

Cons:

Restaurant und Frühstück bescheiden

2026-03-09 • via Nuitee
D
Disha Anil • couple • gb
1
2026-03-09 • via Nuitee
D
Douglas • couple • us
9
2026-03-09 • via Nuitee
W
Wouter • couple • nl
10
Pros:

alles was zeer goed verzorgd. Het personeel vriendelijk

Cons:

n.v.t.

2026-03-08 • via Nuitee
D
David • solo_traveller • gb
10
10/10
Pros:

Always a great stay. I use this hotel always when staying in Bangkok. Staff are great as is the location for everything

2026-03-08 • via Nuitee
C
Chris • solo_traveller • de
9
2026-03-08 • via Nuitee
D
David • solo_traveller • gb
10
Brilliant as always
Pros:

Great location. Brilliant staff
Very clean and tidy. Food and drinks at restaurant are very good.
Always use this hotel when in Bangkok
10/10

2026-03-08 • via Nuitee
P
Pablo Jose • couple • es
7
Hotel adecuado para estancia breve
Pros:

Ubicacion

Cons:

Limpieza justa

2026-03-08 • via Nuitee