Park Hyatt Ningbo Resort & Spa

Hotels
Park Hyatt
8.5 (32 reviews)
188 Dayan Rd, Dong Qian Lake , Ningbo , cn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Nice breakfast
Good room aesthetics
Cons:
Staff communication issues
Some staff lack hospitality skills

Categories

Cleanliness
7.64
Some issues with staff communication affecting overall satisfaction.
Service
8.61
Staff were polite but not adequately qualified for hospitality.
Location
9.15
Incredible location with amazing views.
Room Quality
8.6
Room quality was good; enjoyed the aesthetics of the resort.
Amenities
8.63
Standard quality for this hotel tier.
Value for Money
8.09
Considered slightly overpriced given the service experience.
Food and Beverage
8.64
Breakfast and restaurant options were well-rated.
Overall Experience
8.61
Overall a pleasant stay, but had some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:33

Property Description

Luxurious Villas and Scenic Views

Park Hyatt Ningbo Resort & Spa offers guests a luxurious stay in free-standing villas with stunning views of the lake or garden. Relax in a spacious room with a seating area and enjoy complimentary bath robes and toiletries.

State-of-the-Art Facilities

Indulge in top-notch amenities including a 24-hour front desk, a well-equipped fitness center, and both indoor and outdoor pools. Unwind at Yue Hu Spa with a variety of Chinese and Western wellness treatments in one of the 12 private treatment rooms.

Upcoming Renovation Project

Experience even more comfort in the future as the hotel embarks on a renovation project to enhance its products and services. Book now to enjoy the current offerings before the upgrades are unveiled.

Important information:

The actual occupant must be consistent with the information at the time of booking. (The reminder is valid from 2022/06/20).

According to the relevant provisions of the "Regulations on the Management of Domestic Waste in Ningbo", the Office of the Leading Group for the Classification, Treatment and Recycling of Domestic Waste in Ningbo, the Bureau of Culture, Radio, Television and Tourism and the Ningbo Municipal Bureau of Commerce have formulated the "One-time Service Not Provided by the Ningbo Hotel (Hotel) Industry" List of Sexual Consumer Goods", which clarifies the disposable daily necessities that the hotel will no longer provide to guests and in limited quantities, and promote the use of recyclable items. Disposable daily necessities such as razors, washing powder, conditioner, body lotion, bath salts, shower caps, bath flowers, combs, matches and shoe shine paper will no longer be provided in hotel rooms, only slippers and toothpaste will be provided in limited quantities, toothbrushes and gift bags. (The reminder is valid from 2022/06/20).

The hotel provides paid airport pick-up and pick-up service, which needs to be reserved or canceled one day in advance.

Please note that maintenance work of the main entrance (Number 188, Dayan Road), including internal roadways, will be carried out from 10 March to 8 April 2025.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NGB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for CNY 350 per person per night when using an existing bed.
    People 1 year old and over stay for CNY 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 32 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.61
C
Chuan sheng solo_traveller sg
8
2026-02-09 via Nuitee
D
Daniel family_with_children ca
9
Cons:

Have to pay to use fitness centre and pool

2026-01-12 via Nuitee
E
Eldad couple il
8
2025-08-30 via Nuitee
L
LAN family_with_children cn
5
2025-08-19 via Nuitee
C
Chuan-Sheng solo_traveller sg
8
2025-08-04 via Nuitee
J
Jenny family_with_children my
7
its was pleasant but nothing fantastic , just the lake view.
Pros:

It is an international brand hotel but the staffs doesnt speak English

2025-07-28 via Nuitee
P
Peter family_with_children gb
10
Amazing location, incredible resort, pure luxury.
Pros:

Incredible location, amazing breakfast and great restaurant with local and western food.

2025-07-24 via Nuitee
R
romulus family_with_children gb
1
Pros:

The Resort looks good with an amaizing location

Cons:

Staff not qualified for hospitality. Just few can speak some english. All they can say is "sorry". A total waste of money

2025-07-23 via Nuitee
P
Patrick
8
Magnifique découverte à Ningbo
Pros:

Hôtel caché dans la verdure, en bordure de lac, d'une sérénité absolue !
Piscine intérieure absolument magnifique .... très belle décoration, sobre & d'un luxe discret; Excellent petit-déjeuner avec produits de très grande qualité +++. Nous reviendrons ...

2025-04-29 via Nuitee
N
Na-pajra young couple th
10
Exceptional
2025-04-17 via Nuitee
Y
Yan with friends cn
10
Exceptional
2025-01-30 via Nuitee
I
Iman
8
Hotel mewah,besar tapi perawatan kurang
Pros:

Hotel fasilitas cukup bagus, cuma maintainace kurang sekali, ginap 2 malam
harus pindah 2X kamar,kamar pertama kamar mandi shower cuma air panas yg deras air dingin kecil, bahaya kena air panas langsung.
Safety box rusak, teknisi datang repair dua kali tapi gagal. Pindah kamar kedua, aircon tidak panas, di repair 2 X juga gagal dan bau asap, terpaksa pindah kamar lagi.😱

2024-12-31 via Nuitee
A
Aziz review category business travellers sa
10
Exceptional
2024-09-25 via Nuitee
L
Lasse
10
Lovet staff and Nice hotel
Pros:

Lovely stay during buisness trip. Friendly staff love the golf car to the bar. Will defenitly book again next time in Ningbo

2024-07-26 via Nuitee
M
MING SANG
8
Over-rated & over-priced
Pros:

The room is not well maintained. The bathtub is dirty and the tap is cracked.
There is no water in one morning

2024-05-13 via Nuitee
X
xinxin
10
Pros:

很棒

2024-04-11 via Nuitee
J
Jingjing family with young children cn
6
I like the location a lot, away from city center. In general the service and faciltiies are nice there.
Pros:

The hotel locates at a quite area which is nice for a weekend getaway.

Cons:

I might have too high expectations as per my experience of Park Hyatt. A bit disappointed about the breakfast they offered, same feedback from my parents, it was just so average. And one of the ladies ( short hair) we met when we just sat down that morning was not a very decent staff.

2023-09-03 via Nuitee
R
Ronald Yuen
8
Lakeside resort setting outside Ningbo city
Pros:

We had two rooms, one was upgraded which was very nice of them. However, the thermostat of one room did not work, which was freezing. The resort setting was beautiful and tranquil. The Chinese restaurant was excellent where we had two dinners. The breakfast buffet spread was impressive and good quality. The indoor swimming pool was beautiful. All in all, a very pleasant stay.

2023-06-16 via Nuitee
C
cheryl
10
The Tea House
Pros:

The hotel provided simply the best wanton soup and crab dimplings we have ever had! All this in a 500 yr-old building with charming staff. Not too shabby.

2021-10-13 via Nuitee
V
Verified traveler
4
总体体验极差
Pros:

作为一晚3千多的柏悦酒店,不能说满意,甚至是失望的。一抵达酒店就看到大门处烟蒂、塑料瓶。办理入住时排队时间实在太久了,仅因柜台只有2名服务人员办理入住手续,而且花上大把时间在推销后续的餐饮预订及其他付费项目。晚上,满怀期待的前往酒店中餐厅“东钱渔港”用晚餐,结束后等接驳车又花了半小时,期间不停的询问,只收到服务员说“已经叫车了”,结果就是在院子里被蚊子咬的满腿 :(,还为此错过了酒吧的昆曲。总体体验非常不满意!!

2021-07-27 via Nuitee