Le Grand Hotel

Hotels
Independent
7.2 (22 reviews)
1 Porte De Paris, Maubeuge, NORD, 59600 , Maubeuge , FR

Pets allowed

Facilities

Full-service spa
Free WiFi
Terrace
Sauna
Wheelchair accessible
Steam room
Elevator
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Very clean
Responsive service for requests
Cons:
No air conditioning
Lack of initial amenities

Categories

Cleanliness
6.89
Though everything was very clean, the arrival without towels indicates some areas of improvement.
Service
7.86
Towels were provided without issue after request, indicating a responsive service.
Location
6.9
No specific comments on location, hence a neutral rating.
Room Quality
6.85
Room was acceptable for a short stay, but lack of air conditioning made it uncomfortable.
Amenities
6.38
Basic amenities were lacking, such as towels and toilet paper reserves.
Value for Money
7.34
Overall value is satisfactory for a one-night stay.
Food and Beverage
6.89
No comments regarding food and beverage options.
Overall Experience
6.86
An average stay with some noted deficiencies but also some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:12

Property Description

Luxurious Spa Facilities
Indulge in a pampering session at our full-service spa, complete with a spa tub and sauna for relaxation.

Dining and Socializing Options
Savor a delicious meal at our on-site restaurant, socialize at the daily complimentary reception, and enjoy drinks at the bar/lounge.

Convenient Amenities
Benefit from complimentary newspapers, multilingual staff, and free self-parking. Stay connected with free Wi-Fi in all 28 guestrooms.

Experience luxury at Le Grand Hotel, where convenience meets comfort. Book your stay now and immerse yourself in the heart of Maubeuge.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

7.2
Based on 22 reviews
Cleanliness: 6.89
Service: 7.86
Location: 6.9
Room Quality: 6.85
Amenities: 6.38
Value for Money: 7.34
Food and Beverage: 6.89
Overall Experience: 6.86
I
Isabelle
8
Hôtel correct
Pros:

Ok pour un séjour d'une nuit. Pas de clim donc assez chaud et étouffant! Tout est très propre. Pas de serviette à notre arrivée. Nous avons dû en demander et elles nous ont été données sans problème. Pas de réserve de papier toilette non plus. Il restait un rouleau entamé.

2025-07-06 via Nuitee
D
Dawn
8
Jacuzzi did not work
Pros:

Hotel was adequate and clean. Room was a large size and comfortable but the jacuzzi did not work.

2025-04-22 via Nuitee
M
Manabendra Narayan family
8
Pros:

Very friendly and helpful staff. Some organizational deficiencies are made up by the motivated staff!

2024-09-13 via Nuitee
A
Anass
10
Pros:

Très bonne hôtel merci au veilleur de nuit qui nous a laissé regarder le match avec lui.

2024-04-23 via Nuitee
R
RONAN
8
Restaurant à refaire
Pros:

Petite chambre mais correct, bonne literie et sdd très agréable
Restaurant excellent et accueil sympathique

2023-10-05 via Nuitee
T
TUGDUAL
6
Pros:

Problème d odeurs dans la salle de bain !

2023-09-16 via Nuitee
X
XHAFA
6
Pros:

On a eu une urgence familiale 2hrs apres notre arrivee
J’espere que la gerance fera un geste commercial
😕😕😕

2023-03-13 via Nuitee
A
Alain
6
Pros:

Problème de différence entre la facture de l'hôtel et celle d'hôtels.com

2022-04-02 via Nuitee
T
Thierry
10
Étape affaire
Pros:

Non comment

2021-12-16 via Nuitee
M
Märta
2
They charged me twice for the hotel
Pros:

I booked my stay through hotels.com and paid the hotel in advance. However, the hotel charged me full price when I checked out. I have emailed the hotel and they say they haven't received a payment before. They told me to send a proof of payment, which I did. I sent them a detailed receipt but they said it wasn't enough. After that they just stopped responding to me. I should not even have to send them a receipt. Hotels.com are trying to fix this for me, but the hotel staff are all struggling with English. They also charged me for breakfast every morning, claiming they asked me if I wanted breakfast when I checked in. I'm 100% sure they never asked me. I had breakfast the first day, but there was not much I could eat due to allergies, so I bought my own breakfast elsewhere the other days. It's been 11 days now and I haven't heard more from them.

2021-06-08 via Nuitee
V
Verified traveler
8
Bon hôtel pour voyage d'affaires
Pros:

Chambre simple, petite, mais confortable. Salle de bain bien équipée avec douche italienne.
Personnel agréable.
Parking disponible devant l'hôtel.
Bonne brasserie attenante à l’hôtel.

2020-07-18 via Nuitee
A
Anissa
10
Superbe
Pros:

Très serviable et aimable

2020-03-13 via Nuitee
L
Ludovic
10
Pros:

Séjour agréable et confortable.

2020-03-01 via Nuitee
S
sabine
8
Pros:

Personngl tres serviable
A l écoute

2019-11-21 via Nuitee
A
Antoine Patrick
8
Bien dans l'ensemble
Pros:

Hotel répondant aux normes 3 etoiles, propre, confortable, bar et restaurant service restaurant 23 heures bar 00h seul bémol pour mon sejour le bar jai demandais un double mojito et sans être mechant il était horrible pourtant rien de compliqué de la menthe du sucre citron verre rhum et limonade mais bon les patron ( mr au 4x4 mercedes) sont tres sympa ca fzit toute la différence jy retournerais certainement

2019-11-15 via Nuitee
H
hyong gil
2
Pros:

It is middle of summer. But the hotel has no air-condition. So there is not proper during summer season. we have to give up the other day because it was go hot in the room. we do not recommend the room during summer. and the hotel must list up that they have no air-condition.

2019-07-28 via Nuitee
J
jean claude
2
pas sérieux
Pros:

oublier ma noter ma réservation et plus de place

2019-06-20 via Nuitee
A
Anita
8
Aanrader
Pros:

Zeer goed ontvangen

2019-06-01 via Nuitee
D
DENIS
8
parfait
Pros:

on y mange trés bien

2018-11-28 via Nuitee
F
FRANÇOISE
6
tres bon hôtel mais pas de clim.🤔
Pros:

arrives fin de journée acceuilli par une personne très aimable souriante stationnement juste devant l hôtel d un type autre époque mais classe avons dîner sur place un service impeccable repad délicieux décor et ambiance très sympathique remontés à la chambre pas de climatisation 37 il possible de dormir AVO.s laisses porte fenêtre donnant sur la terrasse ouvert avec les néons des restaurants le bruit des voitures la bons pas pu dormir ..cet hôtel doit être génial l hivers des lors que les températures sont ..normales et faibles ..rt heureisement l ensemble des personnes de l hotel et restaurant sont adorables et professionnels ca permet de gardet sa bonne jumeur

2018-08-06 via Nuitee