DoubleTree by Hilton Queretaro

Hotels
•
Doubletree by Hilton
8.8 (183 reviews)
Luis Vega y Monroy 410 Colinas del Cimatario , Querétaro , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service and responsiveness
Good location and value for money
Cons:
Cleanliness issues with towels and linens
Inadequate lighting in rooms

Categories

Cleanliness
7.69
Several comments indicated dirty towels and bedding, affecting the perceived cleanliness.
Service
9.66
The staff was frequently mentioned as friendly and responsive to requests.
Location
9.2
Many reviews pointed out the good location of the hotel.
Room Quality
8.15
Some discomfort with cleanliness and maintenance of linens; complaints about lighting.
Amenities
8.68
Mention of pool and overall facilities, but lacking in some aspects of upkeep.
Value for Money
9.64
Positive feedback on pricing relative to offerings.
Food and Beverage
8.69
General satisfaction with provisions, though some variety concerns noted.
Overall Experience
8.66
Overall positive sentiments with highlighted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:02

Property Description

Luxurious Accommodation with Modern Amenities
Experience comfort and convenience at DoubleTree Queretaro by Hilton, offering free Wi-Fi and stylish rooms with flat-screen TVs. Relax by the indoor swimming pool, stay active at the gym, and savor delicious meals at the Oak Restaurant.

Exceptional Dining Options
Indulge in a culinary journey with a variety of Mexican and international dishes at the on-site restaurant. Unwind with a refreshing drink at the hotel bar, adding a touch of relaxation to your stay.

Prime Location for Exploring
Conveniently located just 1 km from Santiago de Querétaro's center, our hotel provides easy access to the UNESCO World Heritage Site of the historic center. Don't miss the chance to explore nearby attractions like La Corregidora Stadium and Querétaro Exhibition Centre.

Book now for an unforgettable stay at DoubleTree Queretaro by Hilton!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: QRO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for MXN 150 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 183 reviews
Cleanliness: 7.69
Service: 9.66
Location: 9.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 9.64
Food and Beverage: 8.69
Overall Experience: 8.66
L
Leslie joselin • couple • mx
10
Pros:

Ubicación

Cons:

Un poco viejos los muebles

2026-03-12 • via Nuitee
D
Daniel • family_with_children • mx
8
2026-03-09 • via Nuitee
M
Martin • solo_traveller • mx
10
2026-02-12 • via Nuitee
M
Massimo • solo_traveller • it
5
Appena sufficiente
Pros:

Nulla

Cons:

Hotel vecchio rispetto agli standard HILTON

2026-01-31 • via Nuitee
J
José Luis • couple • mx
9
Muy bien
Pros:

El desayuno bien.

2026-01-19 • via Nuitee
D
Dan • solo_traveller • us
10
2026-01-19 • via Nuitee
L
LIANG • couple • cn
10
有点贵
Pros:

早餐

Cons:

无

2026-01-18 • via Nuitee
L
LIANG • couple • cn
10
2026-01-17 • via Nuitee
M
Mamadou Aliou • couple • sn
1
2026-01-17 • via Nuitee
J
Jonathan • solo_traveller • mx
9
2026-01-10 • via Nuitee
O
Olga • extended_group • mx
7
Pros:

Las camas estaban cómodas.

Cons:

Las sábanas y las toallas percudidas.

2026-01-04 • via Nuitee
J
Jareth Vega • family_with_children • mx
10
volveria cada vez
Pros:

servicio calidad y rapidez excelente.

Cons:

todo me agrado, tal vez mas variedad o un menu a la vista sobre que podemos pedir en el desayuno buffet.

2025-12-06 • via Nuitee
W
wilfredo • family_with_children • mx
9
2025-11-24 • via Nuitee
H
Hugo • couple • mx
10
Pros:

Comodidad y atención

Cons:

Tiempo ennel que solicitan desocupar la habitación

2025-11-17 • via Nuitee
P
Patricia Guadalupe
10
Pros:

Excelente estancia

2025-10-11 • via Nuitee
E
Eduardo
10
Pros:

Todo bien

2025-10-11 • via Nuitee
M
martha
4
Pros:

Pedí desayuno y no lo incluyeron, la recepcionista no hizo nada por resolver

2025-10-11 • via Nuitee
W
whelington • solo_traveller • br
9
Pros:

Bom hotel

Cons:

Falta treinamento no atendimento do restaurante

2025-10-11 • via Nuitee
A
Alejandro • family
10
Pros:

Súper buen personal y hay alberca techada :)

2025-09-28 • via Nuitee
F
Fernando
10
Pros:

Precio y ubicación.

2025-09-25 • via Nuitee