Country Inn & Suites by Radisson, Ashland - Hanover, VA

Hotels
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Country Inn & Suites by Radisson Americas
9.2 (486 reviews)
11600 Lakeridge Parkway , Ashland , us

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Free
Children allowed

Facilities

Shopping on site
Front desk (limited hours)
Express check-in
Billiards or pool table
Free wired internet
Golfing on site
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Games
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Nice breakfast
Cons:
Lost reservation
No early breakfast
Issues with front desk attitude
Power outage

Categories

Cleanliness
8.53
The cleanliness was generally appreciated but faced some complaints about overwhelming bleach smell.
Service
9.5
Staff were noted as friendly and helpful, despite some negative experiences during check-in.
Location
9.54
Great location mentioned for access to nearby activities.
Room Quality
8.99
Rooms were found to be nice and roomy, but some concerns about comfort due to hard beds.
Amenities
9.52
Strongly positive notes on cleanliness and the availability of parking and breakfast.
Value for Money
8.98
Generally considered good value, though some expectations on breakfast variety were mentioned.
Food and Beverage
9.03
Breakfast had positive reviews but with suggestions for more options.
Overall Experience
9.5
Overall satisfaction was high with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:39

Property Description

Convenient Location and Amenities

Located just off I-95 and a short 3-mile drive from downtown Ashland, the Country Inn & Suites offers free Wi-Fi and a daily breakfast for all guests. Each vibrant room is equipped with Cable TV, a microwave, fridge, coffee maker, and iron.

Fitness Room and Lending Library

Guests can stay active in the on-site fitness room or unwind with a book borrowed from the lending library. Whether you prefer a workout or a quiet reading session, the hotel caters to your needs.

Delicious Breakfast and Evening Treats

Start your day with a hearty breakfast buffet featuring hot items, waffles, fresh fruit, and sweet rolls. In the evening, indulge in freshly baked cookies for a delightful treat.

Book your stay at Country Inn & Suites for a comfortable and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

This property charges a $200 nightly smoking violation fee and a $200 nightly pet violation fee.

Kindly note the meeting space is under renovation . There will not be any impact to guest rooms or guest services.

Please pardon our dust as we work to bring you the best guest experience. We will be updating our public spaces and guest rooms beginning in April 2023.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9.2
Based on 486 reviews
Cleanliness: 8.53
Service: 9.5
Location: 9.54
Room Quality: 8.99
Amenities: 9.52
Value for Money: 8.98
Food and Beverage: 9.03
Overall Experience: 9.5
W
Ward • couple • us
10
Accessible, Comfortable, and Affordable
Pros:

Accessible

Cons:

No issues

2026-06-19 • via Nuitee
A
Aliya • family_with_children • us
10
We were able to rest well and enjoyed our stay.
Pros:

Very clean!!

Cons:

I don’t have anything negative to say.

2026-06-17 • via Nuitee
L
Lawrence • solo_traveller • us
5
Pros:

Pictures are better than property it's old stuff

Cons:

Everything it's false advertising

2026-06-14 • via Nuitee
L
Laurie • solo_traveller • us
10
Very Clean
Pros:

Very clean! The bathroom had an exhaust fan and the shower curtain was without mildew/ mold (most hotels fail with this). Rooms appeared to have been recently renovated. Bed was firm and very comfortable.

Cons:

I would NOT have stayed if you couldn’t accommodate my non-smoking request. Thanks for your accommodation.

I was on the second floor. The sound conveys from the floor above. This is due to either heavy footed gait or the well maintained and clean LVP in the hallways. LVP doesn’t mitigate sound as well as carpet.

2026-06-12 • via Nuitee
D
David • family_with_children • us
5
The rooms and lobby were clean but the whole atmosphere was cold. No pool either
Pros:

clean

Cons:

cold atmosphere, no bacon at breakfast and no pool

2026-06-09 • via Nuitee
A
Amy • extended_group • us
10
Pros:

The front desk staff at check in and check out were wonderful! Very helpful and so friendly. We will use this hotel again.

Cons:

There really isn't anything at all that we did not like.

2026-06-05 • via Nuitee
D
Daniel • solo_traveller • us
10
2026-06-03 • via Nuitee
T
Thomas • couple • us
10
2026-06-02 • via Nuitee
J
Janae • couple • us
9
Pros:

I enjoyed the cleanliness of the facility. Also the breakfast was delicious

Cons:

N/A

2026-05-28 • via Nuitee
L
Lori • couple • us
10
We have previously stayed at this location and found it to be clean and in a perfect location for us.
Pros:

Clean and location was great!

2026-05-27 • via Nuitee
A
Angela • couple • us
1
Inflexible with accommodating date changes and unprofessional in handling my request
Pros:

The property was beautiful, well maintained and clean.

Cons:

My poor review is because of my experience in dealing with staff on a date change. Staff was unreceptive to my request for a date change. I had to call them one day a week for 4 weeks before they honored my request. Additionally they charged me $125/room extra for the date change. I paid double the expense with a lot of hassle. Sheila was very nice but didn’t have the authority to make the change - which required approval from her manager. He was supposed to call me but never did! I’ve never experienced such an inconvenience as I did with this hotel. Their unwillingness to accommodate my date change due to a family emergency caused me much grief. I had no choice but to pay $250 additional expense for 2 rooms otherwise I would have lost all my money. I realize that this was booked as a non-refundable room on booking.com but I wasn’t asking for a cancellation— only a date change! After this experience, I will not book any future travel through booking.com or book this hotel ever again.

2026-05-26 • via Nuitee
V
Vincenzo • solo_traveller • us
7
Cons:

Are room had two ac units outside are window which made the bed vibrate. The noise was continuous . Told staff nothing was done. Slept 1 hour.

2026-05-20 • via Nuitee
R
Ralph • family_with_children • us
9
2026-05-11 • via Nuitee
E
Ellen • couple • us
9
Cons:

Had trouble with the TV remote.

2026-05-09 • via Nuitee
M
Monica • family_with_children • us
8
Nice stop on my trip from Florida to New York
Pros:

Staff was very polite. Friendly and helpful. Didn't get names but young man at 8pm check in was so nice, as was attractive white haired lady at morning check out. We had lovely conversations with both.

2026-05-02 • via Nuitee
L
Linda • couple • us
9
Will continue to stay annually when we can
Pros:

We return every year so....

2026-05-02 • via Nuitee
W
Ware • family_with_children • us
10
Convenient and comfortable.
Pros:

Location.

Cons:

N/A

2026-04-25 • via Nuitee
F
faircloth • solo_traveller • us
5
2026-04-23 • via Nuitee
K
Kathy • couple • us
10
The hotel was spotless and staff was helpful and very pleasant.
Pros:

The breakfast was very good. There were several choices and was fresh.

2026-04-21 • via Nuitee
P
Peter • solo_traveller • us
9
Very nice
Pros:

Very clean and well lite. Not dreary whatsoever.

2026-04-19 • via Nuitee