DoubleTree by Hilton Queenstown

Hotels
•
Doubletree by Hilton
8.3 (1511 reviews)
Kawarau Village, 79 Peninsula Road , Queenstown , nz

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Extra charges for parking
Issues with room cleanliness

Categories

Cleanliness
7.8
Some reviews mention issues like a strong moldy smell in the room.
Service
8.8
Staff were very attentive and friendly, providing good service overall.
Location
8.8
Many reviews highlight the great location with beautiful views.
Room Quality
8.3
Well-designed rooms with good amenities, though some mattresses lacked firmness.
Amenities
8.3
Facilities like the pool and sauna were appreciated, but parking is extra.
Value for Money
7.3
Some felt it was overpriced, especially with additional parking fees.
Food and Beverage
8.3
Breakfast had a good selection, though food temperature varied.
Overall Experience
8.8
Generally positive feedback despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:44

Property Description

Luxurious Self-Catering Rooms with Stunning Views
DoubleTree by Hilton Queenstown offers luxurious self-catering rooms with flat-screen cable TV and a DVD player, all overlooking the majestic mountains and Lake Wakatipu.

Convenient Location with Exciting Leisure Options
Located in Kawarau Village, just 20 minutes’ drive from Queenstown, guests can enjoy biking around the region, jogging along the lake path, and accessing concierge and travel services for a hassle-free stay.

Delicious Dining Options and Entertainment
Indulge in New Zealand cuisine at the stylish Wakatipu Grill restaurant, or unwind at Stacks Pub offering local favorites with a deck overlooking Lake Wakatipu. Don't miss the free hotel cinema with a selection of DVDs for a cozy night in.

Book your stay now at DoubleTree by Hilton Queenstown for a memorable experience!

Important information:

Please note that there is a 2% charge when you pay with a credit card.

Please note the following policies for children's dining offers:
For breakfast, children under 6 years dine free.
For breakfast, children between the ages of 6 and 12 dine for half price at the buffet.

Paid parking is available, subject to availability.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZQN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs NZD 16 per day.

Location

Guest Reviews

8.3
Based on 1511 reviews
Cleanliness: 7.8
Service: 8.8
Location: 8.8
Room Quality: 8.3
Amenities: 8.3
Value for Money: 7.3
Food and Beverage: 8.3
Overall Experience: 8.8
D
Daniela • solo_traveller • au
8
Very enjoyable and relaxing
Pros:

I was upgraded which was a nice surprise

Cons:

Distance to city centre

2026-03-07 • via Nuitee
A
Aileen • couple • nz
10
2026-03-07 • via Nuitee
J
John • couple • nz
5
Cons:

No view from window and restaurant hard to access from our double tree room

2026-03-05 • via Nuitee
M
Markhan • couple • gb
10
excellent facilities and rooms
Pros:

everything was excellent

Cons:

nothing

2026-03-02 • via Nuitee
Y
Yit Cheng • couple • sg
8
2026-03-01 • via Nuitee
D
Debbie • extended_group • au
9
2026-02-28 • via Nuitee
N
Noh • couple • nz
9
Very quiet and boutique style hotel.
Pros:

It feels like a boutique hotel and very well presented.

Cons:

There’s no back door to the outdoor car park. Some cars parked overnight in the pick up / drop off zone, so no one can use it as it’s designated for.

2026-02-28 • via Nuitee
Y
Yvonne • couple • au
3
Pros:

I liked the food at the grill and the bar was excellent

Cons:

I don't think it's value for money, and the breakfast should of been complimentary as I paid to much for the room, the breakfast should not have cost me $66 as I hardly had anything, if I knew I would have gone somewhere else and had a decent meal. I've been to better and cheaper places. Not coming back.

2026-02-27 • via Nuitee
I
ijohn333 • Family • Christchurch, Canterbury Region, South Island
10
Great staff
Pros:

I really enjoyed stayed here.
I came late night and the front office team members, Radinka was very helpful and kind. Felt very welcoming.

2026-02-24 • via Tripadvisor
V
Vicki • couple • gb
9
2026-02-22 • via Nuitee
H
HUI MIN • couple • sg
8
Lovely stay near the lake
Pros:

Located near a beautiful lake for a scenic walk. The stay is comfy and clean too.

Cons:

Nothing

2026-02-14 • via Nuitee
T
Tetsuro • couple • jp
9
2026-02-12 • via Nuitee
K
Karen • couple • us
9
Nice
Pros:

It was close to the airport. The room was really nice. The bed was comfy. We were able to utilize the facilities across the street.

Cons:

The cost of the facilities across the street and not easily accessed.

2026-02-11 • via Nuitee
O
Olimpiu • solo_traveller • ro
9
2026-02-10 • via Nuitee
G
Gatraveler-7 • Couples
8
Nice, newer hotel
Pros:

Pleasantly surprised by this newer hotel. Room was small but well designed. Did not enjoy the glass bathroom door (no privacy). Location is nice in a residential area and on the river—there is a walking path. I used the gym located across the street in the Hilton residences.

2026-02-08 • via Tripadvisor
B
Brendon • solo_traveller • nz
9
2026-02-08 • via Nuitee
L
Leonardodelacy • Couples • Auckland, North Island
10
Perfect stay for us.
Pros:

Amazing 2 night stay. Cannot say enough about the experience. From the friendly staff. Dinner at the Wakatipu grill, the view of the lake and mountains to the kindness showed to us. We will definitely return.

2026-02-04 • via Tripadvisor
C
chantelle • couple • nz
9
Lovely stay!
Pros:

Lovely staff, breakfast included was yummy. Water taxi convenience. Bar and gym at the Hilton to use.

2026-01-31 • via Nuitee
A
ALBERT • extended_group • us
7
The bummer for us is we expected to see the Lake but looked at a cement wall.
2026-01-29 • via Nuitee
H
Hanako • solo_traveller • jp
7
2026-01-29 • via Nuitee