DoubleTree by Hilton Queenstown

Everything

bed was firm , But ok , pillows terrible, no privacy as our room was literally on the street level, no tv in bed room and the room smelt very damp .

Room clean and tidy like new

The facilities were ok, the breakfast also ok the discounting for meals at the restaurant was a big winner.

Location was close to the airport and Frankton shops and city was easily accessible via water taxi 20 minutes ride. Rooms were clean and well appointed. My room had lake views, woke up to gorgeous sunrises every morning and planes flying in to Queenstown. Room was serviced everyday if needed. Buffet breakfast options downstairs were great, good availability of healthy options. Staff at the reception and service staff were very courteous. Sophia helped with my check out and ensured all my luggage was stored away safely while I wandered around the town before my flight. She even gave me a cookie. Highly recommend.

Very nice stay at this hotel. Beautiful views of the Lake, quiet location, comfy rooms, very clean and lovely bathroom with hot hot shower.
Staff were very friendly and helpful. Underground parking for $20 per night was reasonable - there is only limited free parking so I would recommend the paid parking as it was so easy to access and saves driving around searching. Lovely walks along the lake. We did not eat at the hotel preferring to go into Queenstown for meals.
I do think that Hilton could increase the TV options - if you want to stay in on cold nights Netflix would be good to have for some entertainment instead of the limited channels available - but if in Queenstown again we would stay here again.

Very comfortable with a lovely view over the river. Fabulous dinner in the restaurant, when we finally found it.
A nice way to finish off our holiday in the south island.

The location was superb, so peaceful. Right beside Lake Wakatipu, with a wonderful walking track going right past. Staff were so welcoming and friendly in every sector. Our unit was beautiful. It had everything we needed, spotlessly clean, great kitchenette, excellent heating. Great windows looking onto the lake and mountains. Even two small balconies where we could open the doors to get fresh air. Lovely bathroom products and rain head shower. Beautiful comfy king size bed, feather doona and pillows. Can't wait to come back again.

We stayed in Room 25 lake view room and enjoyed the room size, comfortable beddings, Ralph Lauren luxe like interiors which completed our stay. They also give out warm welcome cookies which was a nice unique touch! The lake nearby has a walking trail ideal for a sunrise or sunset stroll while it is also a water taxi stop if you'd like to head into town.

The studio room was excellent, great size separate bedroom, living & work areas. Well equipped kitchenette. Great shower room with lovely Crabtree & Evelyn toiletries. Although not a lake view room, had a partial lake view.
Water taxi into Queenstown centre departs from a jetty in front of the hotel.

Breakfast great. Receptionist was excellent and gave excellent service.

Waterfront amazing views of queenstown. Excellent breakfast.

Nice place, and staff, exactly what i expected.

Wonderful location and very friendly staff. Gave us a hot cookie on arrival. Nice touch. A few local eateries too that were great.