Hotel El Crater

Hotels
Independent
9 (73 reviews)
Mirador Del Pululahua, San Antonio de Pichincha, Pichincha , Quito , EC

Facilities

Full-service spa
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Sauna
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Incredible views
Attentive staff
Luxurious rooms
Delicious food

Categories

Cleanliness
8.96
Standard quality for this hotel tier.
Service
9.43
The staff are attentive and provide the best service.
Location
8.97
Incredible views and a magical atmosphere.
Room Quality
8.92
Comfortable and luxurious rooms.
Amenities
8.95
Standard quality for this hotel tier.
Value for Money
8.91
Standard quality for this hotel tier.
Food and Beverage
8.96
Delicious food in the restaurant.
Overall Experience
8.93
An overall spectacular experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:36

Property Description

Discover the charm of Hotel El Crater, an Art Deco gem nestled in the scenic San Antonio de Pichincha mountains.

Elevate Your Relaxation Unwind at our full-service spa, where indulgent massages and rejuvenating facials await to help you melt away stress.

Culinary Delights Savor exquisite cuisine at El Crater restaurant or enjoy a cozy night in with our room service, perfect for those late-night cravings.

Modern Comforts Each of our 12 elegantly designed guestrooms features premium bedding, complimentary Wi-Fi, and deep soaking bathtubs, ensuring a perfect blend of luxury and convenience.

Embrace the beauty, comfort, and warm hospitality at Hotel El Crater—reserve your stay today!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UIO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9
Based on 73 reviews
Cleanliness: 8.96
Service: 9.43
Location: 8.97
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 8.93
C
chan
10
Pros:

Clean room, nice breakfast, good view

2025-10-02 via Nuitee
C
casey
10
Pros:

Did not visit the spa. The breakfast was great. The staff/owner was amazing. Friendly and knowledgeable. Made my wife feel way more comfortable. Thank you

Absolutely stunning views. Especially from your own bed.

2025-09-30 via Nuitee
C
Carolyn
8
Pros:

El Cráter has incredible views. Comfortable, luxurious rooms, and delicious food in the restaurant.

2025-09-06 via Nuitee
J
Jennifer
10
Pros:

This place is out of this world and magical love this hotel so much. The staff are so lind and attentive. Best service, food spectacular, the view is breathtaking. Highly recommend

2025-08-25 via Nuitee
J
Janet
10
Pros:

Very very comfortable hotel… Loved the bathtubs! Beautifully situated on the rim of Pululahua crater. Excellent Restaurant!

2025-05-08 via Nuitee
S
Scott family
10
Pros:

The location is without compare in the world; and to find a great hotel with lovely rooms and a great restaurant here is simply miraculous.

2025-05-01 via Nuitee
P
Patricia partner
10
Pros:

El lugar es muy bonito y pacifico. El staff súper amable. Lo único es que no hay muchas cosas por hacer si es que el clima no ayuda como en nuestro caso que pasó lloviendo y tuvimos que solo estar en la habitación porque no hay otras amenities más que senderos. Hay áreas húmedas (jacuzzi o sauna) pero hay que pagar aparte.

2025-04-05 via Nuitee
C
Chad family
10
Pros:

The views are truly unbelievable. Staff were excellent and the food was delicious. We wish we could have stayed longer!

2025-03-27 via Nuitee
S
Silvia family
10
Pros:

It is a rainy season in the area and the staff made sure that we are comfortable no matter the weather.

2025-03-07 via Nuitee
R
Raquel partner
10
Pros:

Peaceful and quiet for a couples experience

2025-02-08 via Nuitee
B
Boris
10
Pros:

Excellent attention to details, very friendly and with great knowledge of the area and activities that you can do. Highly recommended!

2025-02-01 via Nuitee
T
traveltalesofales Couples dk
8
Serene Retreat with Stunning Views
Pros:

During a stay at this place you will surely be captivated by its unique setting atop a dormant volcano, offering breathtaking panoramic views of the surrounding landscapes. The serene environment provided a tranquil escape from the city's hustle and bustle. The spacious rooms, each with large windows, allowed me to wake up to the beauty of the crater every morning. The hotel's commitment to cleanliness and comfort was evident throughout my stay

LOCATION:Situated on the edge of the Pululahua Geobotanical Reserve, El Crater Hotel offers unparalleled views of the volcanic crater and lush greenery. Its proximity to the equatorial line and the Mitad del Mundo monument made it convenient for me to explore these attractions. However, the hotel's remote location means that having a vehicle is beneficial for accessing nearby sites and the city center.

DINE + DRINK: The on-site restaurant provided a delightful culinary experience, featuring a menu that blends local Ecuadorian flavors with international cuisine. I particularly enjoyed the freshly prepared dishes and the opportunity to dine while overlooking the crater. The quality of the food and the attentive service made each meal memorable.

ROOM: We stayed in Room 408, so this review is based on that; SIZE: Spacious enough for 2 adults and simple baggage; VIEW: Stunning views of the Crater of the Volcano; AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part of putting us to sleep; BATHROOM:Good sized bathroom with a Stand-in shower; TOILETRIES: Good quality toiletries

FACILITIES: NO Gym or pool on site. They are supposed to have a spa that offers an opportunity for relaxation, and the hotel's proximity to hiking trails in the geobotanical reserve offered excellent opportunities for outdoor activities.

SERVICE: Friendly staff that cared for all our needs with a smile and made us feel pampered and well taken care of. Special Shout-out to PAUL at the restaurant for hosting us wonderfully!

HOW WIRED YOU WILL BE: Free Wi-Fi that works well all over the property, and the speed is good! Big Smart TV dishing out a wide variety of channels spanning sports, news, music, movies, and entertainment in multiple languages

2024-12-23 via Tripadvisor
K
Kirsty partner
10
Pros:

Amazing views and service. Just great for a side trip from Quito. Would highly recommend

2024-11-11 via Nuitee
S
Stephen
10
Pros:

Comfortable, quiet with amazing views. Food was great and the staff was very kind and helpful too

2024-08-10 via Nuitee
A
Alexander family_with_children
10
Pros:

¡Casi una experiencia religiosa! Mágico, Único, Especial, espectaculares vista, tremenda ubicación, en fin Majestuoso!!! Imagínate estar en el tope de una montaña: a un lado un valle que fue una laguna que al otro lado La Mitad Del Mundo, Lat 0!!!

2024-06-27 via Nuitee
N
NirE234 Friends getaway us
10
Amazing view from the rooms. Special experiece.
Pros:

The hotel is pretty far from Quito's center but its worthwhile coming up here for a day. The rooms are very clean, the bed is comfortable, and the furnishings are minimal but elegant. Customer service is great. But what sets the hotel apart are the rooms (not all) that have huge windows overlooking the crater on one side, and the suburbs of Quito on the other side. Waking up and opening the curtains and having the view of the gorgeous verdant crater right below you is amazing. Highly recommended for a quick city escape. Prices are fair for what it is. Would be much higher in other countries.

2024-05-26 via Tripadvisor
S
Sylvia partner
10
Pros:

This is a wonderful location for peace and also ease of accessibility to Quito. Scenery is breathtaking. Food and service at restaurant are excellent. The rooms are clean, spacious and have wonderful views both of the city and the volcano crater. The staff could not be more helpful and polite. I cannot wait to visit again. Visiting the Quito area I cannot imagine staying anywhere else.

2024-04-13 via Nuitee
D
DAVID family
4
Pros:

We asked for the room on the upper floor when booking and they gave us the one below, the bathroom was outdated and had water problems, the king bed was two and a half square beds pushed together, and the mattress was worn out and very hard. Excessively expensive prices for what they offer, translucent curtain where you could see a lot from the outside, little privacy.

2024-02-18 via Nuitee
A
Allison
10
Pros:

Perfect location, gorgeous rooms, delicious food, excellent staff!

2024-01-28 via Nuitee
S
Stephen
10
Pros:

Great relaxing and wonderful friendly people.

2024-01-22 via Nuitee