The Tudor Arms Hotel Cleveland - a DoubleTree by Hilton

Hotels
•
Doubletree by Hilton
8 (516 reviews)
10660 Carnegie Avenue , Cleveland , US
+1 216-455-1260

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Convenient amenities
Cons:
Cleanliness issues
Inconsistent service quality

Categories

Cleanliness
6.33
Cleanliness was a concern as some rooms had stains and issues were noted.
Service
9.3
Service quality varied, but there were positive interactions with some staff, especially in resolving issues.
Location
8.84
Conveniently located for access to Cleveland Clinic and local attractions.
Room Quality
7.79
Mixed reviews; comfortable in the end but initial room problems were noted.
Amenities
8.32
Amenities like shuttle service to the Clinic appreciated; further improvements noted.
Value for Money
7.28
Breakfast and some services felt overpriced compared to quality.
Food and Beverage
7.83
The breakfast was good but valued as 'convenient good' rather than high-quality.
Overall Experience
8.3
Overall experience was decent but marred by service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:21

Property Description

Luxurious Accommodations
Experience comfort and convenience at The Tudor Arms Hotel Cleveland - a DoubleTree by Hilton. Each guest room features a flat-screen TV, premium cable channels, and a cozy workspace. Upgrade to a suite for added amenities like a refrigerator, microwave, and coffee maker. Rest peacefully with hypo-allergenic pillows and unwind in well-equipped bathrooms with complimentary toiletries.

Top-Notch Facilities
Stay productive at our business center or keep up with your fitness routine in the gym. Indulge in snacks from the on-site store or pick up souvenirs from the gift shop. With free WiFi in public areas, you can stay connected throughout your stay.

Prime Location
Located in Cleveland’s vibrant East Side Cultural District, our hotel is just minutes away from popular attractions like the Cleveland Botanical Garden and the Rock and Roll Hall of Fame. Explore the city easily with downtown Cleveland a short drive away.

Book your stay now and elevate your Cleveland experience at The Tudor Arms Hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Location

Guest Reviews

8
Based on 516 reviews
Cleanliness: 6.33
Service: 9.3
Location: 8.84
Room Quality: 7.79
Amenities: 8.32
Value for Money: 7.28
Food and Beverage: 7.83
Overall Experience: 8.3
J
james • extended_group • us
7
Cons:

Our room had roaches on the walls and bed when we woke up at 6am room 1113 other than that we loved the place

2026-10-13 • via Nuitee
S
STEFANO • couple • fr
1
NEVER AGAIN
Pros:

NONE

Cons:

DIRTY EVERIWHERE, ROOM NOT MADE UP, BATHROOM AND SHOWER LACKING WITH BASICS (SHAMPOO, TOILET BRUSH). WE HAD TO ASK FOR MAKING UP THE ROOM AND ONLY THE BED WAS, NO CLEANING AT ALL. VERY COLD AND UNFRIENDLY PERSONNEL, FROM MANAGEMENT TO ROOM MAID

2026-09-15 • via Nuitee
B
Beth • solo_traveller • us
8
Pros:

We loved the historic building and the architecture

Cons:

Our bathroom door was a barn door style and it would not close completely, and black of places to eat for lunch - the restaurant closed at 11am and the bar didn’t open until 3pm and no close options to eat.

2026-09-13 • via Nuitee
V
Victoria • couple • us
4
Cons:

The floor was dirty It was a handicap room which we didn’t need.

2026-09-06 • via Nuitee
L
Lane • couple • us
10
Loved the fact that we could keep our car there & have a shuttle to the clinic. Warm cookies were a bonus and your
Pros:

Convenient location to Cleveland Clinic

Cons:

We liked it all

2026-08-30 • via Nuitee
J
Jeffrey • solo_traveller • us
10
2026-08-27 • via Nuitee
M
Madan • couple • us
7
Pros:

It is not far from Cleveland clinic.

2026-08-22 • via Nuitee
G
Gustavo • couple • us
10
2026-08-16 • via Nuitee
K
Karen • family_with_children • us
5
Good location. Room was dirty though.
Pros:

Staff friendly. Great cookie! On site parking.

Cons:

Room was pretty dirty. Floors filthy. Dirty drinking glasses. Ice bucket filled with old melted ice. Crumbs all over chair.

2026-08-15 • via Nuitee
S
Stephanie • solo_traveller • us
8
Pros:

The uniqueness of the hotel, very cool.

Cons:

One of the elevators didnt work, bed was not comfortable.

2026-08-13 • via Nuitee
L
Louis • solo_traveller • us
5
Dusty rooms with bugs on window sill
Pros:

Old architecture

Cons:

No rugs in rooms

2026-08-12 • via Nuitee
G
Gary • solo_traveller • us
7
Great location, ok pricing, great shuttle service. The rooms needed a few touches to go from good to great.
Pros:

It was a well maintained older hotel. The rooms had obviously been completely renovated. The rooms were of good size and would have been much more comfortable if they had a 2nd comfortable chair in the room. We asked for one which was provided. Their shuttle service to and from the Cleveland Clinic was excellent and much appreciated. The water pressure at the shower head was too low or they should have installed a low pressure shower head. The front counter staff could have been more efficient. People ended up waiting a very long time to get checked in. Lastly, they had a business center which had a new computer and a good quality printer however the printer was not correctly connected to the computer so a user could not print a simple document and the front desk staff had no idea how to make it work.

Cons:

See above. Also, the cleaning staff were not careful about checking all the necessary supplies in the room. For example, the liquid shower gel was empty the day we got there. When we asked the staff to take care of that, they did however inexplicably they removed the wash clothes and one or two hand towels and did not replace them. When we called the front desk on that issue, they then sent up someone from housekeeping who brought us a complete set of new towels, most of which we didn’t use because we didn’t need them.

2026-08-09 • via Nuitee
K
Kimberlee • solo_traveller • us
6
Needs work
Pros:

Beds were super comfy

Cons:

Staff at 3pm check in didnt smile one time, not welcoming
Old wash cloth on showerhead, elevator floors need cleaned

2026-08-03 • via Nuitee
L
Lisa • couple • us
10
Pros:

Beautifully restored

2026-08-03 • via Nuitee
E
Eichholzer • solo_traveller • ch
7
2026-07-15 • via Nuitee
R
Ryan • couple • us
10
2026-07-12 • via Nuitee
R
Randy • couple • us
10
The hotel is luxurious, and they brought me a micro fridge when I asked. Great accomodations.
Pros:

The room and entire ambiance were quite elegant. Staff was friendly and helpful. Coffee available 24/7. Parking onsite,

Cons:

I didn't have breakfast at the hotel due to the cost. At other hotels where I stayed, breakfast was included.

2026-07-12 • via Nuitee
V
Valentim Costa Sitima • couple • us
10
2026-07-04 • via Nuitee
N
N1887SLdenisef • Couples
2
This is not a DoubleTree Hotel
Pros:

This hotel is should not carry the DoubleTree / Hilton brand. The Manager is a piece of work and should not be in the business of meeting and greeting customers. I have been a Hilton loyalist for over 20 years. But I must move to the Marriott brand with the service delivered at this location of Hilton. LOL I guess that why I left Cleveland years ago due to individuals like him that treat paying customers with disrespect. Sometime change is better.

2026-07-02 • via Tripadvisor
R
Ravi • solo_traveller • us
8
Pros:

Clean rooms. Good location

Cons:

Bad breakfast for the price. Could have more options and also more fresh

2026-06-28 • via Nuitee