Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious room with a good view
Cons:
Cleanliness issues
Limited amenities
Inadequate breakfast options

Categories

Cleanliness
7.25
Some complaints about cleanliness and hotel maintenance issues.
Service
9.25
Staff are described as friendly and helpful across multiple reviews.
Location
9.25
Numerous reviews praise the convenient and excellent location.
Room Quality
8.25
Rooms are mentioned positively but with some concerns about size and cleanliness.
Amenities
6.25
Limited amenities available including breakfast and spa complaints.
Value for Money
8.25
Value perceived as good with respect to location, but some questioned it based on amenity issues.
Food and Beverage
6.75
Breakfast quality deemed limited and repetitive.
Overall Experience
8.75
General satisfaction expressed with several positive highlights about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:01

Property Description

Luxurious 4-Star Accommodation
Austin Hotel Baku, just 500 metres from Fountains Square, offers a luxurious 4-star experience in Baku. The hotel boasts a bar, restaurant, room service, and a 24-hour front desk.

Relaxation and Wellness
Guests can unwind in the spa and wellness centre, complete with an indoor pool, fitness centre, sauna, and shared lounge. Perfect for rejuvenation after a day of exploring the city.

Modern Comforts and Amenities
Each air-conditioned room at Austin Hotel Baku is elegantly furnished and equipped with essential amenities like a desk, kettle, minibar, safety deposit box, and a flat-screen TV. The private bathrooms feature a bidet, and guests are provided with plush bed linen and towels.

Experience luxury and convenience at Austin Hotel Baku - book your stay now for an unforgettable experience in Baku!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Location

Guest Reviews

8
Based on 386 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 6.25
Value for Money: 8.25
Food and Beverage: 6.75
Overall Experience: 8.75
A
abdullah • solo_traveller • sa
10
Cons:

لايوجد سلم كهربائي

2026-06-25 • via Nuitee
A
Abbas • couple • pk
10
2026-06-22 • via Nuitee
S
Salman • couple • pk
7
2026-06-21 • via Nuitee
A
alpay karagöz • solo_traveller • tr
6
Pros:

Konum

Cons:

Asansör yok

2026-06-20 • via Nuitee
A
Ahmad • extended_group • il
6
Pros:

מיקום טוב

Cons:

הבעיה העקרחת שאין מעלית ויש מדרגות ארוכות כדי להגיע לחדר
חדר קטן אם מתקנים ישנים
בכלל לא טוב למי שיש לו ילדים

2026-06-19 • via Nuitee
I
Ibadov • family_with_children • uz
7
Pros:

Прекрасный отель! Отличное расположение и замечательный персонал!
Плюсы (+):
Отель полностью оправдывает свою стоимость, соотношение цены и качества на высшем уровне. Самое главное преимущество — это идеальное расположение! Всё находится в шаговой доступности, очень удобно гулять по Баку.
Персонал отеля невероятно вежливый и отзывчивый. Особую и искреннюю благодарность хочу выразить администратору — девушке по имени Гульзар (Gulzar)! Она была очень гостеприимной, помогла нам по всем вопросам и сделала наше пребывание максимально комфортным. Обязательно вернемся сюда снова!
Минусы (-): Всё было отлично!

Exceptional stay! Perfect location and amazing staff!
Pros (+):
This hotel is definitely worth every penny. The location is absolutely fantastic and very convenient for exploring Baku — everything is within walking distance.
The staff is incredibly friendly and professional. We would like to send a special and warm thanks to the receptionist, Gulzar! She was amazing, highly supportive, and made us feel so welcome. Her hospitality made our trip even better. Highly recommended!
Cons (-): Everything was wonderful.

Cons:

Минусы (-): Всё было отлично!
Cons (-): Everything was wonderful!

2026-06-16 • via Nuitee
B
Ballenas • solo_traveller • ae
10
We have an incredible 2 nights in this hotel. The hotel is strategically located in the heart of Nizami Street. Also wal
Pros:

We have an incredible 2 nights in this hotel. The hotel is strategically located in the heart of Nizami Street. Also walkable to old city and Baku boulevard. The room is very clean and huge and balcony is very spacious. The staffs are generous enough to upgrade our room and even thoughtful giving gifts as complementary birthday gift to my husband.

Cons:

None

2026-06-16 • via Nuitee
B
Ballenas • solo_traveller • ae
10
We have an incredible 2 nights in this hotel. The hotel is strategically located in the heart of Nizami Street. Also wal
Pros:

We have an incredible 2 nights in this hotel. The hotel is strategically located in the heart of Nizami Street. Also walkable to old city and Baku boulevard. The room is very clean and huge and balcony is very spacious. The staffs are generous enough to upgrade our room and even thoughtful giving gifts as complementary birthday gift to my husband.

Cons:

None

2026-06-16 • via Nuitee
S
Salima • couple • kz
4
Cons:

Бассейн,сауна, баня плохом состояние, ужасно.
Комнатный дущ состояние плохой. Запах какой-то.

2026-06-12 • via Nuitee
R
Richard • solo_traveller • gb
8
Have stayed there before and will more than likely stay there again.
Pros:

Good location in city centre. Handy for the things I wanted.

Cons:

Not a lot. For me a walk in shower instead of a shower over the bath. I find it dificult to get in and out.

2026-06-07 • via Nuitee
N
Nastya • solo_traveller • us
10
Nice place, hospitable hotel staff. We always went to the meeting and tried to help. The only minus (small) is that it&#
2026-06-02 • via Nuitee
A
Anam • extended_group • gb
8
2026-06-02 • via Nuitee
B
Bilal • couple • pk
7
2026-06-02 • via Nuitee
A
Abdul • solo_traveller • pk
10
2026-05-31 • via Nuitee
Y
Yağmur • couple • tr
10
Hayran kaldım
Pros:

Her şey harikaydı! Çalışanlar çok ilgiliydi, bu kadar güler yüzlü ve iş bitiren insanlarla tatilde denk gelmek büyük rahatlık!! Bir daha gelsem yine burayı tercih ederim.

Cons:

Beğenmediğim tek bir şey bile yok

2026-05-31 • via Nuitee
ÜKLİMEK • solo_traveller • tr
10
Yine gelsem yine kalırım
Pros:

Tam merkezde

Cons:

Gayet yeterli
Ayrıca upgrade ettiler sağolsunlar odamızı

2026-05-27 • via Nuitee
אבי Avraham Avi • couple • il
8
המיקום מנצח, החדר טוב מאוד שוטרים בכניסה למלון וגם בתוכו , משרה אווירה רגועה צוות מאוד נחמד רק אין מעלית
Pros:

מיקום מעולה, חדר גדול ומרפסת

Cons:

אין מעלית, צריך לעלות ברגל שתי קומות כמה פעמים ביום ועוד שתיים לחדר האוכל בבוקר

2026-05-26 • via Nuitee
S
Samia • solo_traveller • br
9
Ótima localização, cama confortável, café delicioso, mas muitas escadas
Pros:

Café da manhã farto e delicioso! Pude usar a academia e sauna e foi bem agradável. O quarto com varanda foi ótimo para ver o movimento da rua e receber sol no quarto. A cama muito confortável.

Cons:

Muitas muitas muitas muitas escadas

2026-05-25 • via Nuitee
楠 • solo_traveller • cn
8
Pros:

地处步行街，位置便利，周围好多餐厅。

Cons:

酒店木有电梯，但服务员帮忙把行李提到了5楼

2026-05-22 • via Nuitee
S
Sergey • solo_traveller • au
10
Pros:

Самый центр города! До всех основных достопримечательностей - рукой подать!
Гостиница отличная!

Cons:

нет лифта, а так как гостиниуа располагается на верхних этажах дома, с чемоданом тяжеловато подниматься.
Но, это даже не так критично было!

2026-05-22 • via Nuitee