Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious room with a good view
Cons:
Cleanliness issues
Limited amenities
Inadequate breakfast options

Categories

Cleanliness
7.25
Some complaints about cleanliness and hotel maintenance issues.
Service
9.25
Staff are described as friendly and helpful across multiple reviews.
Location
9.25
Numerous reviews praise the convenient and excellent location.
Room Quality
8.25
Rooms are mentioned positively but with some concerns about size and cleanliness.
Amenities
6.25
Limited amenities available including breakfast and spa complaints.
Value for Money
8.25
Value perceived as good with respect to location, but some questioned it based on amenity issues.
Food and Beverage
6.75
Breakfast quality deemed limited and repetitive.
Overall Experience
8.75
General satisfaction expressed with several positive highlights about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:01

Property Description

Luxurious 4-Star Accommodation
Austin Hotel Baku, just 500 metres from Fountains Square, offers a luxurious 4-star experience in Baku. The hotel boasts a bar, restaurant, room service, and a 24-hour front desk.

Relaxation and Wellness
Guests can unwind in the spa and wellness centre, complete with an indoor pool, fitness centre, sauna, and shared lounge. Perfect for rejuvenation after a day of exploring the city.

Modern Comforts and Amenities
Each air-conditioned room at Austin Hotel Baku is elegantly furnished and equipped with essential amenities like a desk, kettle, minibar, safety deposit box, and a flat-screen TV. The private bathrooms feature a bidet, and guests are provided with plush bed linen and towels.

Experience luxury and convenience at Austin Hotel Baku - book your stay now for an unforgettable experience in Baku!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Location

Guest Reviews

8
Based on 392 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 6.25
Value for Money: 8.25
Food and Beverage: 6.75
Overall Experience: 8.75
S
Syed Ali • solo_traveller • pk
9
Pros:

Staff and View.

Cons:

should have elevator, I suggest if someone travelling with their baby do not take balcony room stay with the standard one because you have to go to the 5th floor to enjoy the view.Rest everything was on point.

2026-07-25 • via Nuitee
عايد • couple • sa
1
مايحتاج تتمرن ارجل بالنادي فالفندق يفي بالغرض
Pros:

الموقع

Cons:

لا يوجد اصنصير لعدد اربع طوابق
السرير سيئ
الارضيات سيئه
العزل بين الغرف سيئ

2026-07-22 • via Nuitee
M
Monzar • solo_traveller • il
8
2026-07-21 • via Nuitee
B
Bala • couple • il
1
Pros:

‏כל הזמן עלינו במדרגות ולא היה מנקים את החדרים טוב ולא היה אוכל טוב בארוחת בוקר אני מבקש שתחזיר לנו את הכסף בבקשה

2026-07-20 • via Nuitee
N
Noura • couple • sa
7
حجزنا من أجل الجاكوزي وعند وصولنا وجدناه عاطل وصدئ، عوضونا عن هذا بفطور مجاني بمدة الإقامة لكن كان يجب توضيح أنه لا يعوم
Cons:

حجزنا من أجل الجاكوزي وعند وصولنا وجدناه عاطل وصدئ

2026-07-18 • via Nuitee
E
Elena • couple • kw
9
Вежливый персонал, русскоязычный. Ежедневные уборки и смена постельного белья и полотенец
Pros:

Удобное месторасположение, гибкий пакет услуг, разнообразные завтраки

Cons:

Отсутствие лифта

2026-07-13 • via Nuitee
U
Umair • couple • pk
7
2026-07-11 • via Nuitee
A
Arslan • solo_traveller • pk
8
Pros:

The location is excellent 👌

Cons:

The elevator is missing.

2026-07-09 • via Nuitee
F
Faheem • solo_traveller • ae
8
Pros:

We like the location, the staff especially Gulzar was really sweet.

Cons:

There is no lift so lots of stairs to climb.

2026-07-08 • via Nuitee
N
Noran • couple • il
10
Pros:

‏إقامة جيدة وجميل ول موقع جميل

2026-07-05 • via Nuitee
F
Farzan • solo_traveller • pk
9
2026-07-02 • via Nuitee
O
Oktay • solo_traveller • az
7
2026-06-30 • via Nuitee
A
abdullah • solo_traveller • sa
10
Cons:

لايوجد سلم كهربائي

2026-06-25 • via Nuitee
A
Abbas • couple • pk
10
2026-06-22 • via Nuitee
S
Salman • couple • pk
7
2026-06-21 • via Nuitee
A
alpay karagöz • solo_traveller • tr
6
Pros:

Konum

Cons:

Asansör yok

2026-06-20 • via Nuitee
A
Ahmad • extended_group • il
6
Pros:

מיקום טוב

Cons:

הבעיה העקרחת שאין מעלית ויש מדרגות ארוכות כדי להגיע לחדר
חדר קטן אם מתקנים ישנים
בכלל לא טוב למי שיש לו ילדים

2026-06-19 • via Nuitee
I
Ibadov • family_with_children • uz
7
Pros:

Прекрасный отель! Отличное расположение и замечательный персонал!
Плюсы (+):
Отель полностью оправдывает свою стоимость, соотношение цены и качества на высшем уровне. Самое главное преимущество — это идеальное расположение! Всё находится в шаговой доступности, очень удобно гулять по Баку.
Персонал отеля невероятно вежливый и отзывчивый. Особую и искреннюю благодарность хочу выразить администратору — девушке по имени Гульзар (Gulzar)! Она была очень гостеприимной, помогла нам по всем вопросам и сделала наше пребывание максимально комфортным. Обязательно вернемся сюда снова!
Минусы (-): Всё было отлично!

Exceptional stay! Perfect location and amazing staff!
Pros (+):
This hotel is definitely worth every penny. The location is absolutely fantastic and very convenient for exploring Baku — everything is within walking distance.
The staff is incredibly friendly and professional. We would like to send a special and warm thanks to the receptionist, Gulzar! She was amazing, highly supportive, and made us feel so welcome. Her hospitality made our trip even better. Highly recommended!
Cons (-): Everything was wonderful.

Cons:

Минусы (-): Всё было отлично!
Cons (-): Everything was wonderful!

2026-06-16 • via Nuitee
B
Ballenas • solo_traveller • ae
10
We have an incredible 2 nights in this hotel. The hotel is strategically located in the heart of Nizami Street. Also wal
Pros:

We have an incredible 2 nights in this hotel. The hotel is strategically located in the heart of Nizami Street. Also walkable to old city and Baku boulevard. The room is very clean and huge and balcony is very spacious. The staffs are generous enough to upgrade our room and even thoughtful giving gifts as complementary birthday gift to my husband.

Cons:

None

2026-06-16 • via Nuitee
B
Ballenas • solo_traveller • ae
10
We have an incredible 2 nights in this hotel. The hotel is strategically located in the heart of Nizami Street. Also wal
Pros:

We have an incredible 2 nights in this hotel. The hotel is strategically located in the heart of Nizami Street. Also walkable to old city and Baku boulevard. The room is very clean and huge and balcony is very spacious. The staffs are generous enough to upgrade our room and even thoughtful giving gifts as complementary birthday gift to my husband.

Cons:

None

2026-06-16 • via Nuitee