Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious room with a good view
Cons:
Cleanliness issues
Limited amenities
Inadequate breakfast options

Categories

Cleanliness
7.25
Some complaints about cleanliness and hotel maintenance issues.
Service
9.25
Staff are described as friendly and helpful across multiple reviews.
Location
9.25
Numerous reviews praise the convenient and excellent location.
Room Quality
8.25
Rooms are mentioned positively but with some concerns about size and cleanliness.
Amenities
6.25
Limited amenities available including breakfast and spa complaints.
Value for Money
8.25
Value perceived as good with respect to location, but some questioned it based on amenity issues.
Food and Beverage
6.75
Breakfast quality deemed limited and repetitive.
Overall Experience
8.75
General satisfaction expressed with several positive highlights about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:01

Property Description

Luxurious 4-Star Accommodation
Austin Hotel Baku, just 500 metres from Fountains Square, offers a luxurious 4-star experience in Baku. The hotel boasts a bar, restaurant, room service, and a 24-hour front desk.

Relaxation and Wellness
Guests can unwind in the spa and wellness centre, complete with an indoor pool, fitness centre, sauna, and shared lounge. Perfect for rejuvenation after a day of exploring the city.

Modern Comforts and Amenities
Each air-conditioned room at Austin Hotel Baku is elegantly furnished and equipped with essential amenities like a desk, kettle, minibar, safety deposit box, and a flat-screen TV. The private bathrooms feature a bidet, and guests are provided with plush bed linen and towels.

Experience luxury and convenience at Austin Hotel Baku - book your stay now for an unforgettable experience in Baku!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Location

Guest Reviews

8
Based on 407 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 6.25
Value for Money: 8.25
Food and Beverage: 6.75
Overall Experience: 8.75
C
Cem Bahri • solo_traveller • tr
7
Pros:

Çalışan arkadaşlar güleryüzlü balayı tatilimiz için oda süslenilmişti çok mutlu olduk ücretsiz kahvaltı verildi kullanmasak da düşünmeleri çok hoş konumu harika direkt merkezi ama en önemlisi otelde konaklayan başka uyruklu çok fazla olduğu için bizleri rahatsız eden aşırı kötü kokan misafirler vardı ve bu koku heryere dağılmıştı tekrar söylüyorum otel kokmuyor otelde konaklayan kişilerin kokusu cok ağır

Cons:

Yataklar çok sert banyoda lekeler vardı

2026-10-22 • via Nuitee
S
shiva • family_with_children • ir
1
Pros:

Good location

Cons:

There was no elevator, and the room smelled of dampness.

2026-10-20 • via Nuitee
N
Nicol • couple • il
10
צוות נהדר
Pros:

כל יום מנקים את החדר
הביאו מתנה שוקולדים לבעלי ליום הולדת שלו ממש חמודים
יש מרפסת
ממש ברחובות של ניזמאי לא בעיה בכלל להגיע
יורדים מהמונית שתי דקות הליכה

Cons:

אין מעלית זה עלייה של חמש קומות
מזרן קשיח כריות כמו אבן
וחסר ריהוט ישיבה במרפסת
אבל ככה הכל מושלם

2026-10-19 • via Nuitee
N
Nabeel • couple • pk
8
2026-10-15 • via Nuitee
Özdemir • couple • tr
4
Yeri konumu güzel fakat denildiği otele transfer yok temizlik yok küvet var kullanamıyorsun
Pros:

Otelin sadece konumu ve sabah kahvaltısı güzeldi

Cons:

Otele transfer hizmeti vardı fakat olmadığını söylediler. Başlangıcımız berbat oldu.Otelin temizliğini beğenmedim her gün temizlik yapılmıyor bu çok kötü. Asansörü olmaması yüksek katlı olması çok yorucu dikkat edilmesi gerekiyor. Ayrıca havuzunu kullanamadık. Hatta odadaki küvetin tıpacı bile yoktu onu bile kullanamadık.

2026-10-11 • via Nuitee
K
Khalid • couple • sa
1
تجربه سيئة جدا لن تتكرر
Pros:

الموقع فقط

Cons:

لايوجد مصعد والرسبشن في الطابق الثاني وعند الوصول ماحد ساعدنا في اغراضنا ،،وغرفتي مع بلكونه في الدور الخامس وتعبنا من الدرج واليوم الثاني بدلت الغرفه ولكن عند الخروج كنت متفق مع موظف الرسبشين اني اطلع الساعه 1 ظهراً ولكن حصل العكس وجميع انواع الازعاج عند الساعه 12 حتى ان موظف خدمة الغرف فتح باب الغرفه ودخل علي وانا نائم ولما صحيت يقول عندك شيك اوت 👎🏻👎🏻

2026-10-09 • via Nuitee
S
Slepchenko • extended_group • ua
7
2026-10-07 • via Nuitee
A
Ali • couple • pk
8
Pros:

Location

Cons:

Should have 🛗 lift

2026-10-07 • via Nuitee
M
Madina • couple • kz
10
Цените локацию! Сделайте ремонт!
Pros:

Только ЛОКАЦИЯ и персонал на ресепшн! Вид с балкона шикарный! Кондиционер работал 😄 На ресепшн звонили быстро реагировали.

Cons:

В номере немножко бризгливо себя чувствовали, не было ощущения чистоты. Под кроватью, за холодильником было ооооочень пыльно, в целом в номере. Цвет интерьера угнетающе. Не уютно можно сказать. Советую отелю сделать ремонт, освежить, поменять кавролан, обновить подушки и постель и полотенца тогда цены не будет! Такая локация шикарная.

2026-09-19 • via Nuitee
A
Alamoudi • solo_traveller • sa
6
Beautiful hotel if you only want to sleep in.
Pros:

Fantastic location

Cons:

There is no elevator and that made it hard to go to the last floor every day.

2026-09-18 • via Nuitee
O
ould amer • solo_traveller • dz
8
2026-09-18 • via Nuitee
A
ahmed • couple • bh
10
I had a great experience at the hotel, especially thanks to Samir at the Reception.
Pros:

I had a great experience at the hotel, especially thanks to Samir at the Reception. He was very freindly, polite and helpful throughout my stay.

Cons:

I had a great experience at the hotel, especially thanks to Samir at the Reception.

2026-09-17 • via Nuitee
Z
Zhan. Kur. • solo_traveller • kz
10
Pros:

Очень понравился отель. Удобное расположение. Чистые и уютные номера. Особенная благодарность Айсу за её заботу и добрату к нам

2026-09-14 • via Nuitee
F
Farooq Mateen • couple • ae
7
Over all good stay but some policy are weird
Pros:

It was in a very good location for tourist as it’s in the middle of nizami street .
Plus staff are helpful too.

Cons:

Two things I didn’t like it.
1- the stairs case like you have to walk a lot to reach to your rooms it’s tiring specially, with your luggage 🧳.
2- they charge 25Manat for guest. Where there are some hotels don’t do that

2026-09-13 • via Nuitee
M
Mohammed • extended_group • ae
10
A comfortable hotel with great Staff on the amazing Nizami street.
Pros:

The location on Nizami has an amazing vibe and the Staff are wonderful. Emil and Samir are the Powerhouse, they show incredible energy and support with the guests. Great to see these guys every time we stay in Austin.

Cons:

Nothing

2026-09-08 • via Nuitee
S
SHALVA • extended_group • il
5
לא היה מעלית! כל יום עלינו 5 קומות ברגל! 3נשים מבוגרות-ממש סבלנו
2026-09-08 • via Nuitee
J
Jensen • couple • us
10
Five star hotel vibe in Baku!
Pros:

Best location, can go anywhere by foot, delicious breakfast.

Cons:

No lift but everybody are so helpful.

2026-09-07 • via Nuitee
M
Mariyam • couple • us
10
The staff was very accommodating. I love the hospitality of this place and obviously the prime location.
Pros:

Exceptionally clean

Cons:

Nothing major I love everything

2026-09-04 • via Nuitee
A
adel • couple • ae
4
Pros:

الموقع ممتاز

Cons:

لايوجد مصعد

2026-09-01 • via Nuitee
R
Roy • solo_traveller • nl
9
Pros:

Locatie

Cons:

Het bubbelbad deed het niet en jammer dat er geen apparte douche bij zit

2026-08-30 • via Nuitee