Hotel Zur Heidschnucke

Hotels
7.4 (1053 reviews)
Zum Auetal 14 , Asendorf , de

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Good location for relaxation
Nice spa area
Cons:
Unfriendly and incompetent staff
Old and poorly maintained facilities
High prices for subpar quality

Categories

Cleanliness
6.29
Multiple reviews noted issues with cleanliness, such as stains on carpets and overall dated facilities.
Service
7.76
Some positive remarks about staff, but several negative mentions of unprofessional behavior and disinterest.
Location
9.3
The location was praised for being quiet and nice, suitable for relaxation.
Room Quality
6.25
Numerous complaints regarding outdated rooms and the condition of furnishings.
Amenities
8.28
Though some amenities like the spa were appreciated, cleanliness issues lowered overall satisfaction.
Value for Money
6.24
Several reviews stated that the hotel felt overpriced for the quality received.
Food and Beverage
7.29
Mixed feedback on food quality, including comments on limited options at the buffet.
Overall Experience
7.76
Overall sentiment is mixed, with more negative experiences highlighted than positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:12

Property Description

Luxurious Spa and Beauty Facilities
Indulge in a rejuvenating experience with massages and cosmetic treatments in our expansive spa. Take a dip in the indoor pool, unwind in the solarium, and savor fresh juices at the health bar.

Elegant Atrium and Versatile Function Rooms
Experience the sophisticated charm of our hotel atrium and versatile function rooms, perfect for hosting conferences, events, and special occasions.

Scenic Location in Asendorf
Located in the picturesque town of Asendorf, our traditional hotel offers a serene escape to the north of Lüneburg heath.

Come experience luxury and comfort at our stylish hotel. Book your stay now for an unforgettable experience.

Important information:

Please inform Hotel Zur Heidschnucke in advance of your expected arrival time if it is after 18:00. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 25 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 45 per person per night when using an existing bed.
    Children from 7 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 1053 reviews
Cleanliness: 6.29
Service: 7.76
Location: 9.3
Room Quality: 6.25
Amenities: 8.28
Value for Money: 6.24
Food and Beverage: 7.29
Overall Experience: 7.76
H
Hans Werner • solo_traveller • de
10
Alles Top
Pros:

Freundlich Preiswert und Sauber

Cons:

Entfernung von der Autobahn

2026-04-11 • via Nuitee
T
Thomas • solo_traveller • de
9
Pros:

Sehr freundliches und hilfsbereiten Personal

2026-04-09 • via Nuitee
C
Camilla Grønborg • couple • dk
9
Pros:

Gode store lyse værelser.
Stor lækker morgenbuffet.

2026-04-08 • via Nuitee
K
Kay • family_with_children • de
8
2026-04-07 • via Nuitee
S
Steffen • couple • de
10
2026-04-06 • via Nuitee
Z
Zeki Mahir • family_with_children • de
7
Pros:

Sauna und Frühstück

Cons:

Wir waren da und Baustelle :-( und Zimmer keine Kühlschrank.

2026-04-05 • via Nuitee
L
Lisbeth • family_with_children • se
10
2026-04-04 • via Nuitee
F
Frede • solo_traveller • dk
7
2026-04-04 • via Nuitee
J
Jonas • family_with_children • dk
6
Rent og pænt, tæt på motorvejen. Ulidelig støj.
Pros:

Venlig betjening. Rent.

Cons:

Vi blev vækket kl 07 pga vedvarende hamren, banken, boring og støvsugning, da der skulle monteres fliser i receptionen. Jeg forstår ikke at det kan være nødvendigt at starte så tidligt på et hotel med overnattende gæster. Det ødelagde oplevelsen af den enkelte nat vi havde på stedet.

2026-04-03 • via Nuitee
N
Nicola • couple • de
3
2026-04-03 • via Nuitee
V
Valerie M. • couple • de
10
2026-04-01 • via Nuitee
K
Karin • solo_traveller • de
7
Gutes Hotel, sehr nettes Personal, gutes Essen und die Möglichkeit Sauna und Schwimmbad zu benutzen.
Pros:

Das Hotel zur Heidschnucke ist ländlich gelegen, Zimmer sind sauber und ordentlich. Frühstück war reichhaltig und das bei gutem Preis. Der Saunabereich und das Schwimmbad sind etwas in die Jahre gekommen, aber auch sauber, gut zu nutzen und bietet die Möglichkeit der Entspannung.

Cons:

Optisch fand ich den Saunabereich nicht sehr ansprechend. Es war sehr verwinkelt und man musste sich da erst zurecht finden.

2026-03-29 • via Nuitee
A
Andreas • solo_traveller • de
6
Pros:

Freundliches u zeitlich flexibles Personal im Restaurant ( länger da als Restaurant eigentlich geöffnet) u Rezeption ( fehlendes Möbelstück wurde umgehend beschafft),Frühstücks Bufett sehr gut

Cons:

Für ein 4 Sterne Hotel absolut zu teuer (Übernachtung u Restaurantpreise) u heruntergekommen
in die Jahre gekommende Möblierung u Gestalltung des Aussehens im gesamten Hotelbereich
Sehr dürftige Speisekarte ,zerflederte Getränkekarte
Unflexibel in den Frühstückszeiten ,gerade für Monteure
Abends wären längere Öffnungszeiten des Restaurants vom Vorteil
Unflexibel in der Rechnungsstellung ,gerade im Restaurant ( wenn eine Rechnung gewünscht, dann zeitversetzt u nur per Mail) ,Unflexibel in den Zahlungsmöglichhkeiten

2026-03-29 • via Nuitee
A
Anne Strauß • family_with_children • de
8
2026-03-29 • via Nuitee
K
Kathleen • family_with_children • de
10
2026-03-28 • via Nuitee
F
Firma • solo_traveller • de
8
2026-03-27 • via Nuitee
M
Mario • family_with_children • de
10
2026-03-26 • via Nuitee
K
Karl • couple • de
9
2026-03-26 • via Nuitee
T
Tigchelaar • couple • nl
7
2026-03-23 • via Nuitee
M
Matthias • couple • es
10
2026-03-23 • via Nuitee