Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful location
Cons:
Broken toilet door

Categories

Cleanliness
10
Mentioned that the toilet door was broken, indicating potential cleanliness or maintenance issues.
Service
10
Staff were described as exceptional, going out of their way, and very attentive.
Location
10
Great location with views of Ortahisar Castle and peaceful surroundings.
Room Quality
10
Rooms were described as comfortable, spacious, and beautifully decorated.
Amenities
10
Positive comments about the aesthetics of the hotel and outdoor areas.
Value for Money
10
The experience far exceeds the price point.
Food and Beverage
10
Breakfast was highlighted as a favorite experience with great food.
Overall Experience
10
Reviewers expressed that they would happily return and highly recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:29

Property Description

Unique Cave Rooms with Modern Amenities
Experience a blend of traditional charm and contemporary comfort in our cave rooms at Hezen Cave Hotel. Admire the natural cave walls and hardwood floors while enjoying modern amenities like custom-made toiletries and separate living areas in our suites.

Charming Breakfast Room and Communal Facilities
Start your day with a delightful buffet breakfast in our cozy breakfast room, complete with a stone fireplace and antique décor. Take advantage of our communal laundry room, ironing facilities, and tour desk for a hassle-free stay.

Convenient Location and Nearby Activities
Conveniently located just a 5-minute drive from Göreme National Park, our hotel offers easy access to local attractions. Explore the Göreme Open Air Museum, go hiking, or embark on a thrilling hot air balloon ride. Book your stay now and enjoy complimentary private parking on site at Hezen Cave Hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 25 per person per night when using an existing bed.
    Children from 7 years old to 12 years old stay for € 25 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 199 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
S
Sohail extended_group gb
9
2026-01-30 via Nuitee
K
Kylie couple kw
10
Remarkable and pleasant
Pros:

The staff were exceptional. Went out of their way to make our stay pleasant. The room was comfortable and had everything needed.

Cons:

I do not have anything that I did not like.

2026-01-03 via Nuitee
S
SO extended_group jp
10
It's a realistic cave and you can relax there.
Pros:

Great location. I could always see Ortahisar Castle. It is located a 10-minute walk to Ortahisar Center.

Cons:

The toilet and shower were in the same room, but the toilet door was broken and wouldn't close.

2025-11-11 via Nuitee
F
Fulvio extended_group mc
9
Pros:

Colazione e posizione

Cons:

Nulla, va bene così

2025-10-26 via Nuitee
F
Fabian couple ar
8
2025-10-16 via Nuitee
J
Jennifer
10
More than a stay, it's an experience.
Pros:

Words cannot express what a wonderful place this is!
As fellow hoteliers, the amount of care, hard work and meticulous attention to detail that went into creating every aspect was not lost on us. Rooms are all spacious and absolutely beautiful. Food is delicious. Service is warm and personable. The experience you have here far exceeds the price point.

We stayed 4 nights but could have easily stayed a week.
Book it. You won't be disappointed.

2025-10-11 via Nuitee
D
Diana family_with_children ec
10
2025-10-09 via Nuitee
A
Anna couple ca
10
2025-10-04 via Nuitee
F
fannyrivas Couples Miami, Florida
10
A Heavenly Stay at Hezen – Magical, Romantic & Unforgettable
Pros:

⭐️⭐️⭐️⭐️⭐️
staying at hezen felt like heaven. my boyfriend and i decided to visit cappadocia and it felt like a couples retreat. everything from check in to check out was sesmless. front desk guy was helpful during check in and helped us to our suite with our luggages automatically.
now let’s talk about how beautiful the superior suite was ! it was quiet, cool, and felt like something straight out of a movie. truly magical and homey.
breakfast plus the service was our favorite experience! yusef and ahmet were attentive to every detail. it was pretty cold in the evenings and right away they came to us with blankets, set up our table, and lit candles for us. they really went all out with making us feel incredibly special. felt so nice to relax and have them literally take care of everything.
we loved going out to the terrace in the evening for dessert. honestly we didn’t have to ask for anything! before we even thought of asking, they were already on it.
mustafa saw us on the terrace at night and came by with a heater - an angel!
we loved the location, it was peaceful and quiet. hotel was aesthetically pleasing. there was a grass area with lounge chairs that felt straight out of a fairytale. picture worthy for all content creators :)
we HAPPILY and TOTALLY recommend staying here for families, couples and even solo.
look forward to staying here again.
⭐️⭐️⭐️⭐️⭐️

2025-10-03 via Tripadvisor
G
GERALD couple fr
9
Notre séjour a été de courte durée, nous y reviendrons avec plaisir.
Pros:

Le buffet est de bonne qualité avec des produits locaux. Si le soleil est présent, n'hésitez pas à vous poser sur une table en terrasse.

Cons:

La télévision ne fonctionnait pas mais comme nous sommes venu pour visiter et non regarder le petit écran, cela nous importait peu.

2025-09-29 via Nuitee
K
Karen friends
10
Pros:

Amazing hotel and excellent service

2025-09-22 via Nuitee
H
Hanns-Eberhardt extended_group de
9
Very authentic location with a marvelous view.
Pros:

Location, view, breakfast, early check out lunch box, organization

Cons:

Bathroom only accessible through one bedroom, noisy doors

2025-09-14 via Nuitee
S
Sibel extended_group fr
8
2025-09-10 via Nuitee
G
Gerald couple za
9
2025-09-04 via Nuitee
K
Konsta-Vika extended_group ru
10
Идеальное сочетание цены и качества. Прекрасные виды с террасы. Замечательный, дружелюбный персонал.
2025-09-02 via Nuitee
C
Carolyn
10
Best part of our trip!
Pros:

We absolutely loved this hotel. It was away from the crowded conditions in Goleme but still situated amongst caves and with a beautiful view of a cave castle within walking distance. The room was comfortable, the restaurant had great food and the staff were very helpful. Loved it!!!

2025-08-29 via Nuitee
I
isabella extended_group it
10
Pros:

Hotel affascinante e accogliente con vista magnifica davanti ad una castello orlato, scavato in una grande roccia di tufo.
Il proprietario di origine turco-francese ha ristrutturato antiche abitazioni nelle cave della Cappadocia in un boutique Hotel di gusto raffinato
Camere pulite, spaziose e profumate
Colazione ricca e varia con cucina aperta per piatti caldi
tutto il giorno a disposizione gratuitamente bevande calde e fredde con deliziosi dolci
Ristorante di squisita cucina turca
Personale gentile, accogliente
Una nota: ho dimenticato la borsa a cena al ristorante e l’indomani mattina mi è stata restituita integra dal direttore

2025-08-22 via Nuitee
V
Volkan couple us
10
2025-08-20 via Nuitee
C
Cristina family_with_children it
10
Pros:

Struttura molto pulita e bellissima curata nei dettagli.
Personale gentilissimo.
E’ piaciuta molto anche ai bambini!

2025-08-15 via Nuitee
M
Maria Carla family_with_children it
10
Perfetto per passare i giorni in Cappadocia
Pros:

La posizione , e l’articolazione dell’albergo con camere diffuse nelle rocce
Ottimo il ristorante

2025-08-13 via Nuitee