Swiss-Belinn Medan

Hotels
•
Swiss-Belinn
8 (379 reviews)
Jalan Surabaya No. 88 , Medan , id

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
6.96
The room had issues with ants and mildew smell.
Service
8.93
Staff were friendly and responsive, handling issues effectively.
Location
8.47
Conveniently located near shops and tourist sites.
Room Quality
7.42
Decent size rooms, but some had problems like noise.
Amenities
7.95
Basic amenities provided, gym facilities are limited.
Value for Money
7.91
Good value considering the location and facilities.
Food and Beverage
8.46
Good breakfast options with a large buffet available.
Overall Experience
7.93
Satisfactory stay with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:04

Property Description

Central Location and Nearby Dining Options
Swiss-Belinn Medan is strategically located in Medan’s Central Business District, just a stone's throw away from the famous Selat Panjang food stalls. Guests can easily explore the vibrant culinary scene right at their doorstep.

Comfortable Rooms and Wellness Amenities
The hotel offers well-appointed rooms equipped with modern amenities such as a flat-screen TV, safety deposit box, and tea/coffee making facilities. Guests can unwind with in-room massages or stay active at the fitness centre and spa, ensuring a relaxing stay.

Dining and Leisure Facilities
Indulge in a culinary journey at Barelo Restaurant, serving a mix of international and local cuisine. The bar and lounge area is perfect for unwinding with a drink or socializing. With laundry services, a business centre, and tour desk available, Swiss-Belinn Medan caters to all guest needs seamlessly.

Book your stay at Swiss-Belinn Medan now for a delightful and convenient experience!

Important information:

Our lobby will be under renovation, and it will take place from 8:00 a.m. to 5:00 p.m. every day, starting on January 24, 2024, and is estimated to be completed by April 30, 2024. For check-in and check-out process temporary move to 2nd Floor, and sorry for inconvenience.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KNO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 12 years old stay for Rp 250,000 per person per night when using an existing bed.
    People 1 year old and over stay for Rp 250,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 379 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
I
Iris Costamagna • couple • ar
9
2026-02-22 • via Nuitee
Y
yati • solo_traveller • my
8
2026-02-11 • via Nuitee
A
Arthur • couple • id
8
2026-02-08 • via Nuitee
N
Nur Arifah • couple • au
8
Good value for money
Pros:

Swiss Berlin is a nice pit-stop hotel in the city. We stayed for one night, and the room was spacious and clean. All the basic amenities were provided. We especially enjoyed the breakfast spread—although not very large, it was satisfying. The staff were friendly and helpful.

Cons:

Maybe can improve the televesion quality as the channels are not really clear.

2026-01-21 • via Nuitee
T
Teow • couple • my
7
Pros:

Breakfast

Cons:

Location

2026-01-20 • via Nuitee
E
Erieca • extended_group • au
7
2026-01-19 • via Nuitee
A
Ayu • solo_traveller • be
7
Kamar yg saya tempati nmor 827 sedikit bising, krn sebelah kmar saya ad room khsus utk staf yg bkerj
Pros:

Layanan kamar selalu dilayani..makanan yg disediakan untuk breakfast juga lumayan

Cons:

Salah satu staf wanita di restoran yg tugas ny memasak omlet/waffle utk breakfast sangat tdk ramah..layanan ny buruk! Tolong diarahkan dulu staf ny sebelum terjun ke lapangan..cara memasak omlet ny saja lambat dan tdk tau..saya menunggu sangat lama..pas minta telur ny agar sedikit lebih matang lagi, malah muka ny merengut..besok" ny saya minta tolong ambilkan makanan yg ada di dalam, malah dia suruh temen ny yg ambilkan..sangat mengecewakan

2026-01-19 • via Nuitee
N
Nicolan • extended_group • us
8
2026-01-13 • via Nuitee
I
Irene • couple • it
9
Soggiorno di 4 notti funzionale alla visita della città. Tutto in linea con le aspettative.
Pros:

Struttura in stile occidentale. Vicina al centro offre tutti servizi necessari.
Ho avuto un problema con la stanza e hanno immediatamente provveduto a cambiarla, senza alcun problema.

Cons:

Nulla. Tutto in linea con le aspettative.

2026-01-10 • via Nuitee
G
Govindraya Prabhu • couple • gb
9
Pros:

staffs friendly

2026-01-07 • via Nuitee
T
Thijs • solo_traveller • nl
9
When looking for a comfortable night, go here
Pros:

A really nice 3 star hotel with spacious rooms, comfortable bed and helpful staff. Its a massive building and feels professional, not 'home'. The staff were happy to help answer my questions. The breakfast is an extra 100k but totally worth; a grand buffey with everything you could want to eat in the morning.

Cons:

Nothing much to say. The site mentions a gym, this is 2 cardio machines and some free weights, you'll have to go elsewhere for a strenght training session.

2026-01-05 • via Nuitee
L
Lim • family_with_children • my
7
Pros:

location

Cons:

They said I broke the glass in bathroom and requested fine RP40000 but I did not do it and refused to pay. They showed me broken glass with sharp edge that could injure my leg. But I am very sure I did not use the glass and never saw it broken on the floor, probably the cleaner broke it and passed the responsibility to me.

2025-12-30 • via Nuitee
L
Lim • family_with_children • my
7
Pros:

location

Cons:

breakfast boring

2025-12-30 • via Nuitee
K
Kavitha • couple • my
10
2025-12-29 • via Nuitee
Z
Zawawi • couple • my
8
2025-12-28 • via Nuitee
I
Ismo • couple • fi
9
Todella hyvä hotelli
Pros:

Ystävällinen henkilökunta, siistit ja viihtyisät huoneet. Hotelli oli öisin yllättävän hiljainen naapurit eivät aiheuttaneet meteliä. Hotellin ravintola oli kohtuu hintainen. Alfa market hotellin vieressä.

Cons:

Kuntosali ei vastannut odotuksia, sijainti ei mieluisa sillä alueella ei ole muuta kunnollista ravintolaa kuin hotellin oma.

2025-12-28 • via Nuitee
V
Vikraman • solo_traveller • my
9
I am happy to stay because surrounded by shops nearby
Pros:

the staffs are helpful and the also kind enough to book transport for me. Only thing is not much choices food at night. The front guard are very polite .

Cons:

The air cond blower is noisy and television having less programmes and TV vision not clear,

2025-12-15 • via Nuitee
S
Salvas Malaysia • couple • my
8
2025-12-07 • via Nuitee
A
Abdul • extended_group • sg
6
Just a basic hotel with a Swiss name
Pros:

Breakfast was good.

Cons:

The beds were lousy and making noises. Hot/cold shower was difficult to adjust. No hangers in shower area.

2025-11-28 • via Nuitee
J
Julia • solo_traveller • nl
8
2025-11-07 • via Nuitee