Grand Mercure Danang

Hotels
Grand Mercure
9.6 (302 reviews)
Lot A1, Green Island, Hoa Cuong Bac Ward , Da Nang , vn

Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Clean environment
Helpful staff
Good food
Comfortable rooms
Cons:
Inconsistent service at front desk
Some areas need modernization

Categories

Cleanliness
9.55
The hotel is clean, tidy, and well maintained, contributing positively to the overall stay.
Service
10
Staff were professional and attentive in the Executive Lounge, although service quality varied at reception.
Location
9.55
The hotel has a good location with beautiful views, particularly of the Dragon Bridge.
Room Quality
9.55
Rooms are nice with clean wooden floors and relaxing views.
Amenities
9.05
The amenities are sufficient but could benefit from modernization.
Value for Money
9.55
Overall value is high considering the location and services, especially when compared to other hotels in the area.
Food and Beverage
9.55
Food options are delicious, highly recommended for the dining experience.
Overall Experience
10
A mostly positive stay with some minor service issues at check-in, but overall a memorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:36

Property Description

Riverfront Location and Modern Comforts

Grand Mercure Danang offers a prime location in the heart of Danang, with modern rooms featuring free Wi-Fi and stunning views of the ocean, mountains, or river. The air-conditioned rooms are equipped with all the essentials for a comfortable stay, including a flat-screen TV, tea/coffee maker, and a bathtub.

Luxurious Amenities for Relaxation and Recreation

Guests can unwind and rejuvenate at the spa, take a dip in the outdoor pool, or stay active at the fitness facilities. The hotel also provides free parking and convenient access to popular attractions such as Danang International Airport, Indochina Mall, and Hoi An Ancient Town.

Dining Excellence and Leisure Activities

Indulge in a variety of culinary experiences at the hotel's three restaurants and bar, offering everything from hearty buffet breakfasts to delectable Dim Sum and grilled specialties. Guests can also enjoy leisure activities like biking, tennis, and exploring the city with sight-seeing services.

Book your stay at Grand Mercure Danang now for a memorable and luxurious experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 11 years old stay for VND 400,000 per person per night when using an existing bed.
    People 12 years old and over stay for VND 1,000,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 302 reviews
Cleanliness: 9.55
Service: 10
Location: 9.55
Room Quality: 9.55
Amenities: 9.05
Value for Money: 9.55
Food and Beverage: 9.55
Overall Experience: 10
L
Lohith Kumar couple in
9
2026-03-07 via Nuitee
Q
QUOC DUONG couple vn
10
2026-03-06 via Nuitee
S
Sandra solo_traveller ch
10
Super séjour dans cet hôtel et L équipe du service clientèle est incroyable 200%
Pros:

Super séjour dans cet hôtel que je recommande à 100 % ! L’emplacement est vraiment idéal : proche du centre-ville, parfait pour se déplacer facilement, mais aussi très agréable pour admirer le pont du Dragon et aller à la plage.
J’ai particulièrement adoré pouvoir assister au feu du Dragon directement depuis ma chambre, c’était une expérience magique !
Le petit déjeuner est tout simplement fabuleux : on y mange très bien, il y a beaucoup de choix et tout est impeccable. La propreté est irréprochable et honnêtement, il n’y a absolument rien à redire sur quoi que ce soit.
Un immense merci également au personnel du service clientèle qui a été absolument fabuleux. Que ce soit la team manager ou les deux autres messieurs, ils ont été exemplaires, attentionnés et vraiment incroyables tout au long du séjour.
Je recommande cet hôtel à tout le monde sans hésiter !
Amazing stay at this hotel — I recommend it 100%! The location is perfect: close to the city center, very convenient for getting around, and also ideal for enjoying the Dragon Bridge and going to the beach.
I especially loved being able to watch the Dragon fire show directly from my room — it was a magical experience!
The breakfast is simply fantastic: the food is delicious, there is plenty of choice, and everything is spotless. The cleanliness throughout the hotel is impeccable and honestly, there is absolutely nothing to complain about.
A huge thank you to the customer service team who were absolutely wonderful. The team manager and the two other gentlemen were exemplary, attentive, and truly amazing throughout our stay.
I would highly recommend this hotel to everyone without hesitation!

Cons:

Le seul petit point négatif concerne un malentendu avec le linge de salle de bain. Le service de nettoyage avait retiré deux linges sales que j’avais laissés sous le lavabo et ne les avait pas remplacés. Le lendemain, j’ai trouvé sur mon lit un papier me demandant où étaient passés ces deux linges, ce que je n’ai pas du tout apprécié. Voyageant seule, je me suis sentie un peu mise en cause à tort. Je me suis donc rendue au service client pour expliquer la situation et j’ai même proposé de monter dans ma chambre et d’ouvrir ma valise afin de clarifier les choses. Heureusement, la situation a pu être expliquée, mais je n’ai pas trouvé cette démarche très appropriée.
The only small negative point concerns a misunderstanding regarding the bathroom towels. The housekeeping staff had removed two used towels that I had left under the sink and did not replace them. The next day, I found a note on my bed asking where those two towels were, which I really did not appreciate. As I was traveling alone, I felt unfairly questioned. I therefore went to the customer service desk to explain the situation and even offered to go back to my room and open my suitcase to clarify everything. Fortunately, the situation was resolved, but I did not find this approach very appropriate.

2026-03-05 via Nuitee
T
Thị Bích Trâm solo_traveller vn
10
Pros:

Khách cư trú thuộc nhóm lịch sự.

2026-02-27 via Nuitee
H
Huong couple gb
9
2026-02-27 via Nuitee
M
marilyn couple re
9
2026-02-23 via Nuitee
T
Tourist54845574753 Couples Singapore
10
Great city stay with fantastic views
Pros:

Really enjoyed our time at this hotel. The view of the river from the room is definitely a highlight. We also tried the dim sum buffet and it was delicious. Friendly staff and a comfortable stay all around.

2026-02-13 via Tripadvisor
A
ahmet family_with_children tr
9
Pros:

Mukemmeldi

2026-02-13 via Nuitee
J
JackieDavidH Family Austin, Texas
10
An amazing stay with an amazing team, especially Mr. Huy
Pros:

What a wonderful stay we had with Grand Mercure Danang. From the moment of check-in till check-out, we all feel very satisfied. There is a guy that we would like to mention, that's is Mr. Huy at the Tour desk, he went above and beyond to ensure our stay was perfect. He also helped us with great recommendations and advice. Many thanks to Huy and Grand Mercure Danang team for making our stay in Danang unforgettable!!!

2026-02-08 via Tripadvisor
D
Dream57306010199 Couples
10
Thank you Mr. Huy for making our stay memorable
Pros:

We had a great stay at Grand Mercure Danang. The staff treated us right, especially Mr Huy at the Concierge desk, who provided us with useful information and helped us browse the city with ease. In addition, the suite we had was spacious and spotless, making us feel very comfortable. Mr Huy also arranged the car for us to the Airport as well. So overall, this was a wonderful stay. Shout out to Mr Huy for the amazing work he is doing.

2026-02-08 via Tripadvisor
S
SHINICHIRO solo_traveller jp
7
2026-02-08 via Nuitee
E
Explorer58859690826 Solo travel
10
Good stay!!!
Pros:

I had an amazing stay at Grand Mercure Danang, the staff are very nice and the checkin process was also quick. Mr. Huy and Ms. Trang were very helpful in probiding information, etc …

2026-02-06 via Tripadvisor
S
Stay01905386949 Friends getaway Da Nang
10
experience
Pros:

good service, comfortable, cozy. the view was beautiful

2026-02-06 via Tripadvisor
S
Stay38396897991 Couples
10
experience
Pros:

i came with my gf, this place was awesome, good service

2026-02-05 via Tripadvisor
N
nickon391 Family Bangkok
10
Great hotel with good breakfast
Pros:

Great hotel with a beautiful river view. The breakfast was excellent with a wide variety of menu options. Overall, a very pleasant stay.

2026-02-04 via Tripadvisor
T
Trip15082087553 Family
10
Unforgettable stay at the Grand Mercure Da Nang
Pros:

We find it difficult where to begin with all our delightful experiences during our stay at the Grand Mercure but of course it all came down to the staff! Yes we loved the amenities and the room but it was the staff that won us over. We must begin with the Concierge. He was so helpful, his English 100% perfect , his proactive attitude, his friendliness, his professionalism added to our everyday experience. We feel terrible we don’t remember his name but we remember it had 3 letters and ended in “uy”. Please forgive us. Then the Front desk service. Above and beyond. A solution for every question or problem. Check in is where the entire experience begins and our started out perfect and remained that way until the very last day. And of course a shoutout to the bartender front doormen and last but not least Housekeeping for the outstanding way they looked after our room. Thank you Grand Mercure for making our first stay in Da Nang not our last stay !!!!!

2026-02-03 via Tripadvisor
C
corneliof2026 Family
10
BEST FOR FAMILY BEST IN DA NANG
Pros:

Our stay at Mercure Danang Hotel was absolutely wonderful from the moment we booked until check-out. I made a small mistake with my reservation, but Trang, the Guest Relations Manager, went above and beyond to fix everything and completely put my worries at ease. Her care and attention truly made a difference.

The team also surprised us with something special for my son’s birthday, which made the day incredibly meaningful and memorable for our family.

We booked access to the Executive Lounge, and it was a delight — peaceful, comfortable, and a perfect place to unwind. We also enjoyed Karma Spa, which was very relaxing, and the gym facilities were excellent as well.

Honestly, we didn’t want to go home. Our stay was that lovely. Thank you to the entire Mercure Danang team for making our visit so special — we can’t wait to come back! 💛

2026-01-31 via Tripadvisor
S
S solo_traveller id
9
2026-01-31 via Nuitee
R
Robert couple nl
8
Pros:

Mooie locatie in rustige buurt. Uitgebreid ontbijt.

2026-01-27 via Nuitee
A
Adara family_with_children au
10
Beautiful hotel with great food and super friendly staff!
Pros:

Breakfast was amazing! So many options and super yummy.

Cons:

The window was slightly dirty, as was the lamp in the room. But everything else was wonderful!

2026-01-19 via Nuitee