Petit Palace Santa Bárbara

Hotels
•
Petit Palace Hoteles
9 (4055 reviews)
Plaza Santa Barbara, 10 , Madrid , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Exceptional breakfast
Cons:
Hostile service experience
Cleanliness issues

Categories

Cleanliness
8.75
Some complaints about unclean features like mold in the bathroom.
Service
8.75
Mixed experiences with staff; one mentioned hostile behavior.
Location
9.75
Consistently praised as 'excellent' and very convenient.
Room Quality
8.25
Mention of small rooms and old decorations.
Amenities
8.75
Basic amenities noted; some reviews not focusing on this aspect.
Value for Money
8.75
Good value for breakfast and location but some concerns regarding food quality.
Food and Beverage
9.75
Breakfast is highly praised and considered exceptional.
Overall Experience
9.25
Overall satisfaction is positive, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:42

Property Description

Stylish Accommodation with Modern Amenities
Petit Palace Santa Barbara, just steps away from Alonso Martínez Metro Station, offers chic rooms and apartments with free WiFi. The contemporary design and flat-screen TVs create a comfortable stay.

Delicious Dining Options and Relaxing Atmosphere
Indulge in a buffet breakfast and unwind at the evening bar on the patio. The restaurant, The Place to Be, serves up a fusion of international and modern dishes. Enjoy the terrace lounge and a variety of cocktails.

Convenient Location and Exceptional Services
Situated in Chamberí, a short walk from Gran Vía and Chueca, this hotel provides easy access to city attractions. With electric scooter rentals, proximity to Santiago Bernabeu Stadium, and free bicycle usage, your stay will be both convenient and enjoyable.

Book now to experience the perfect blend of style and comfort at Petit Palace Santa Barbara!

Important information:

- Please note that the nearest car park is 1640 feet away. Guests receive discounts on stays of over 24 hours.
- Depending on the season, air conditioning or heating is provided.
- The pet supplement is EUR 25 per pet per stay.
- Reservations of more than 5 rooms may be subject to special conditions and additional supplements.
- Reservations of more than 10 nights may be subject to special conditions and additional supplements.
- Please note that all special requests are subject to availability and may incur additional charges.
- The property will send guests instructions on how to check in online 7 days prior to arrival.
- If you wish to use the airport shuttle service, please contact the hotel prior to arrival. This service is subject to a surcharge.
- Smoking, consumption of illegal substances and stag/hen parties, parties or similar events are not permitted in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 4055 reviews
Cleanliness: 8.75
Service: 8.75
Location: 9.75
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.75
Overall Experience: 9.25
M
Marcelino • couple • es
10
2026-03-14 • via Nuitee
L
LEONIDAS • family_with_children • gr
8
2026-03-13 • via Nuitee
A
Aldo • family_with_children • it
9
2026-03-13 • via Nuitee
G
Ghislain • couple • fr
8
Je recommande et je viens de réserver des chambres pour un week-end familial en avril
Pros:

L’emplacement et le magnifique buffet de petit déjeuner

Cons:

Nous y étions pendant une exposition et le hall était envahi par les visiteurs

2026-03-12 • via Nuitee
J
Juan Antonio • couple • es
8
Correcto
Pros:

En general bien

Cons:

Nada en particular

2026-03-11 • via Nuitee
M
Maria • couple • es
5
2026-03-11 • via Nuitee
M
Marion • couple • at
7
2026-03-10 • via Nuitee
M
MILEN • extended_group • es
8
2026-03-09 • via Nuitee
C
Costanza • solo_traveller • it
9
2026-03-09 • via Nuitee
M
Miriam • family_with_children • es
5
2026-03-08 • via Nuitee
E
Eva Maria • solo_traveller • es
9
2026-03-08 • via Nuitee
C
Clara • family_with_children • es
6
Pros:

La ubicación es perfecta y el tamaño de la habitación triple y del baño súper bien. Muy recomendable siempre que no sea la semana de ARCO

Cons:

En Semana de ARCO la recepción esta siempre abarrotado de gente. Es pequeña y estrecha y se hace muy incomoda la entrada y salida por la multitud de gente que hay. Es como salir o entrar en un bar de copas!
La recepcionista de la tarde muy poco amable. En cambio el chico de la mañana encantador.

2026-03-08 • via Nuitee
A
Antonio • couple • es
9
Buen hotel en buena zona y a buen precio
Pros:

Hotel bueno, bonito y muy bien de precio para un 4 estrellas, buena zona y buen desayuno

Cons:

La mampara de la ducha, se salía toda el agua y encharcaba el suelo del baño

2026-03-08 • via Nuitee
B
bernhard • couple • de
10
Wunderbares Hotel, um Madrid mit seinen Sehenswürdigkeiten zu erkunden
Pros:

Die Lage, das Frühstück, die Hinweise der Mitarbeiter, Freundlichkeit

2026-03-08 • via Nuitee
K
Karaouane • family_with_children • ma
7
2026-03-07 • via Nuitee
Álvaro • solo_traveller • es
6
2026-03-07 • via Nuitee
A
anissa • extended_group • ma
8
2026-03-06 • via Nuitee
E
Emmanuelle • couple • fr
8
bel endroit pour découvrir l'atmosphère madrilène.
Pros:

quartier animé, nombreux bars et restaurants à proximité ; proximité Métro ; proche centre ville à pied.

2026-03-06 • via Nuitee
J
janet • family_with_children • gb
9
Great Stay
Pros:

Great location - 2 mins walk from metro with very easy journey from airport.
Location close to all major sightseeing areas - all walkable but also easy access for those not wanting to walk - due to location of metro.
Lots of bars in the area.
Breakfast was great - plentiful and good choice.
Rooms were good size - bathroom large with great shower and the most luxurious towels.
Staff friendly and helpful.

Cons:

Coffee facilities in room could be better.
I like to open windows but couldn't.

2026-03-06 • via Nuitee
M
Marta • family_with_children • es
9
Excelente hotel en el corazón de Madrid
Pros:

La cama amplia y cómoda, la ubicación excelente. En pleno corazón de Madrid. El desayuno muy bueno y variado.

Cons:

Me gustó todo.

2026-03-05 • via Nuitee