Petit Palace Santa Bárbara

Hotels
•
Petit Palace Hoteles
9 (4055 reviews)
Plaza Santa Barbara, 10 , Madrid , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Exceptional breakfast
Cons:
Hostile service experience
Cleanliness issues

Categories

Cleanliness
8.75
Some complaints about unclean features like mold in the bathroom.
Service
8.75
Mixed experiences with staff; one mentioned hostile behavior.
Location
9.75
Consistently praised as 'excellent' and very convenient.
Room Quality
8.25
Mention of small rooms and old decorations.
Amenities
8.75
Basic amenities noted; some reviews not focusing on this aspect.
Value for Money
8.75
Good value for breakfast and location but some concerns regarding food quality.
Food and Beverage
9.75
Breakfast is highly praised and considered exceptional.
Overall Experience
9.25
Overall satisfaction is positive, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:42

Property Description

Stylish Accommodation with Modern Amenities
Petit Palace Santa Barbara, just steps away from Alonso Martínez Metro Station, offers chic rooms and apartments with free WiFi. The contemporary design and flat-screen TVs create a comfortable stay.

Delicious Dining Options and Relaxing Atmosphere
Indulge in a buffet breakfast and unwind at the evening bar on the patio. The restaurant, The Place to Be, serves up a fusion of international and modern dishes. Enjoy the terrace lounge and a variety of cocktails.

Convenient Location and Exceptional Services
Situated in Chamberí, a short walk from Gran Vía and Chueca, this hotel provides easy access to city attractions. With electric scooter rentals, proximity to Santiago Bernabeu Stadium, and free bicycle usage, your stay will be both convenient and enjoyable.

Book now to experience the perfect blend of style and comfort at Petit Palace Santa Barbara!

Important information:

- Please note that the nearest car park is 1640 feet away. Guests receive discounts on stays of over 24 hours.
- Depending on the season, air conditioning or heating is provided.
- The pet supplement is EUR 25 per pet per stay.
- Reservations of more than 5 rooms may be subject to special conditions and additional supplements.
- Reservations of more than 10 nights may be subject to special conditions and additional supplements.
- Please note that all special requests are subject to availability and may incur additional charges.
- The property will send guests instructions on how to check in online 7 days prior to arrival.
- If you wish to use the airport shuttle service, please contact the hotel prior to arrival. This service is subject to a surcharge.
- Smoking, consumption of illegal substances and stag/hen parties, parties or similar events are not permitted in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 4055 reviews
Cleanliness: 8.75
Service: 8.75
Location: 9.75
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.75
Overall Experience: 9.25
A
a7bc16df26e47017946225f59ab8aa77 • extended_group • it
10
2026-04-18 • via Nuitee
8
8dac22cd352f70b79d575be4576dfa50 • solo_traveller • ar
10
2026-04-17 • via Nuitee
5
56a221ad1fee724b0f6c16f2d1872411 • family_with_children • ch
8
2026-04-17 • via Nuitee
D
d20b249e5f8470e4b61f84889b082fa0 • couple • es
7
300 € la noche no cumple expectativas
Pros:

Ubicación

Cons:

Ruido del entorno de la plaza de noche
Necesita una reforma

2026-04-17 • via Nuitee
9
9365c8de61d472535c3fed41a408b19e • couple • at
9
Sehr gut
Pros:

Die Lage, Das Personal, Das Frühstück

Cons:

Minibar kühlt nicht so gut.

2026-04-17 • via Nuitee
3
375e0f2ee0ac72eb01a901f3153b5ae6 • couple • il
8
2026-04-16 • via Nuitee
5
5ad58817a6c7710f484ddc90a6fe62ba • family_with_children • pl
10
Bardzo przyjemny pobyt 😊
Pros:

Bardzo dobre śniadania, miła i pomocna obsługa , bardzo duża łazienka , blisko do stacji metra co ułatwiło zwiedzanie dalszych zakątków miasta aczkolwiek dla wytrwałych można spokojnie zwiedzać na piechotę . W bliskiej odległości kawiarnie , restauracje , sklepy spożywcze . Wszystko na wyciągnięcie ręki .

Cons:

Jedyny minusik to kwestia pobliskich barów i hałas zwłaszcza w sobotę , ale coś za coś .

2026-04-15 • via Nuitee
F
fa111a5d5e1d7253495d530c6859052c • extended_group • de
8
Sehr gut gelegenes Hotel mit herausragendem Frühstück für einen Kurzaufenthalt
Pros:

Das Frühstück ist absolut herausragend. Eine riesige Auswahl, viel frisches Obst und Eierspeisen. Es ist für jeden etwas dabei.
Die Zimmer ist sauber und hell.
Die Lage des Hotels sehr günstig für Unternehmungen.

Cons:

Es fehlen Aufhänger für Handtücher im Bad und der Kleiderschrank ist auch sehr klein.
Die Belüftung im Bad ist zu gering.

2026-04-15 • via Nuitee
E
ef8a1371882573a1eef6e01917861eda • couple • es
9
Pros:

El personal, la limpieza y la ubicación inmejorables. El desayuno muy amplio y variado.

2026-04-15 • via Nuitee
F
f78ac7154b19724ad68a18b27e3e23b4 • family_with_children • es
8
2026-04-15 • via Nuitee
• family_with_children • co
8
2026-04-15 • via Nuitee
8
844b1ddb8409720fe9a782f75b126695 • family_with_children • at
8
2026-04-15 • via Nuitee
B
bad869b80687733705ebc50034121775 • couple • be
4
2026-04-14 • via Nuitee
6
6a4de948afe670a7c5e4b4904925af7b • couple • fr
8
Très bien pour 2 nuits
Pros:

Grandes chambres spacieuses, bien équipées, sans vis à vis et un fantastique petit déjeuner !
L'Hotel est bien placé car il y a des bars et restaurants sympa à proximité

Cons:

Très bruyant la nuit (terrasses de café juste en dessous des chambres) et une fois les bars fermés il y a eu du bruit toute la nuit avec des gens sur la place.

2026-04-14 • via Nuitee
B
b9fe06c2196773dfb86c9f63bdae5481 • solo_traveller • ro
9
2026-04-14 • via Nuitee
7
7214c20d1941703ff0bcd4cb4a51096a • family_with_children • il
1
Pros:

מקום אירוח גרוע!
שונה לגמרי מהתמונות
קמנו עם עקיצות של פשפשים. הצוות לא עזר ולא התייחס.
מאד לא מומלץ

2026-04-14 • via Nuitee
F
f81d74ebdcfb7347948c6e1f92497283 • solo_traveller • gb
10
Pros:

Lovely hotel, clean and comfortable, great breakfast

2026-04-14 • via Nuitee
E
efc00808f20772105f21bbde73115dc0 • solo_traveller • ar
10
Excelente
Pros:

Absolutamente todo!!! El personal excepcional, sobretodo Victoria!!

Cons:

Nada!!

2026-04-14 • via Nuitee
6
62ce93a067b771dab58d3a104af96054 • extended_group • be
9
ik zou het hotel zeker aanraden
Pros:

de locatie is top; dichtbij metrostation, de meeste bezienswaardigheden deden we te voet.

Cons:

niks

2026-04-13 • via Nuitee
A
a816a67f08fc723ce7399b6cc0f5f053 • couple • gr
7
Pros:

Φοβερό πρωινό!

2026-04-13 • via Nuitee