Petit Palace Santa Bárbara

Hotels
•
Petit Palace Hoteles
9 (4582 reviews)
Plaza Santa Barbara, 10 , Madrid , es

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Exceptional breakfast
Cons:
Hostile service experience
Cleanliness issues

Categories

Cleanliness
8.75
Some complaints about unclean features like mold in the bathroom.
Service
8.75
Mixed experiences with staff; one mentioned hostile behavior.
Location
9.75
Consistently praised as 'excellent' and very convenient.
Room Quality
8.25
Mention of small rooms and old decorations.
Amenities
8.75
Basic amenities noted; some reviews not focusing on this aspect.
Value for Money
8.75
Good value for breakfast and location but some concerns regarding food quality.
Food and Beverage
9.75
Breakfast is highly praised and considered exceptional.
Overall Experience
9.25
Overall satisfaction is positive, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:42

Property Description

Stylish Accommodation with Modern Amenities
Petit Palace Santa Barbara, just steps away from Alonso Martínez Metro Station, offers chic rooms and apartments with free WiFi. The contemporary design and flat-screen TVs create a comfortable stay.

Delicious Dining Options and Relaxing Atmosphere
Indulge in a buffet breakfast and unwind at the evening bar on the patio. The restaurant, The Place to Be, serves up a fusion of international and modern dishes. Enjoy the terrace lounge and a variety of cocktails.

Convenient Location and Exceptional Services
Situated in Chamberí, a short walk from Gran Vía and Chueca, this hotel provides easy access to city attractions. With electric scooter rentals, proximity to Santiago Bernabeu Stadium, and free bicycle usage, your stay will be both convenient and enjoyable.

Book now to experience the perfect blend of style and comfort at Petit Palace Santa Barbara!

Important information:

- Please note that the nearest car park is 1640 feet away. Guests receive discounts on stays of over 24 hours.
- Depending on the season, air conditioning or heating is provided.
- The pet supplement is EUR 25 per pet per stay.
- Reservations of more than 5 rooms may be subject to special conditions and additional supplements.
- Reservations of more than 10 nights may be subject to special conditions and additional supplements.
- Please note that all special requests are subject to availability and may incur additional charges.
- The property will send guests instructions on how to check in online 7 days prior to arrival.
- If you wish to use the airport shuttle service, please contact the hotel prior to arrival. This service is subject to a surcharge.
- Smoking, consumption of illegal substances and stag/hen parties, parties or similar events are not permitted in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 4582 reviews
Cleanliness: 8.75
Service: 8.75
Location: 9.75
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.75
Overall Experience: 9.25
D
Diego • family_with_children • cl
10
Extraordinario momento de nuestro viaje
Pros:

El personal y el desayuno

Cons:

Nada, todo excelente

2026-07-11 • via Nuitee
D
Diana • solo_traveller • es
8
Pros:

Lo que más me ha gustado es el personal, educadísimo y amabilísimo ( especialmente el chico que estaba en recepción cuando llegamos, aunque no sé su nombre).
El buffet de desayuno, estupendo, muy variado.
El hotel, precioso, una joyita, y el emplazamiento en una zona muy céntrica pero recogida, tranquila, con terrazas y la misma boca del metro ahí mismo... Y la terracita chill, genial

Cons:

Las cenas ricas, pero poco variadas; demasiado poco.

2026-07-11 • via Nuitee
L
LUIS GONZALO • solo_traveller • ar
10
Cons:

El aie acondicionado no enfriaba

2026-07-10 • via Nuitee
D
Diana • family_with_children • us
9
Excellent hotel
Pros:

This hotel is in a beautiful walkable location. We enjoyed the excellent breakfast, and clean and spacious family room overlooking the plaza.

Cons:

There were vendors in the garden sitting area the entire time, so could not enjoy a peaceful time there as hoped for. It was also booked for a private event. I suspect this makes extra money for the hotel but it completely eliminated a lobby sitting area for guests.

2026-07-09 • via Nuitee
A
ANDRE • family_with_children • br
10
2026-07-09 • via Nuitee
A
ALEJANDRO • extended_group • co
6
2026-07-09 • via Nuitee
D
Dimitri • couple • gr
8
Pros:

Everything was fine, nice room, clean, friendly personnel, very good area

Cons:

the patio was not available for the hotel guests

2026-07-09 • via Nuitee
R
Ronci • solo_traveller • it
9
A piedi da tutto
Pros:

Ottima la posizione, sono raggiungibili a piedi molti luoghi di interesse, bella struttura con ottima pulizia, colazione fantastica

2026-07-09 • via Nuitee
B
Betty • couple • il
10
Pros:

מיקום מושלם! צוות מקסים אין ספק ששווה את המחיר

2026-07-09 • via Nuitee
P
Pedro • family_with_children • es
9
Pros:

El desayuno

Cons:

Tener el parking fuera del hotel

2026-07-08 • via Nuitee
G
Gordon • couple • gb
9
Great location with good breakfast buffet
Pros:

Clean hotel, small room but adequate with everything needed. Handy to walk to attractions and plenty of bars nearby. The breakfast has lots of choice and one of the best breakfast buffets we have had.

Cons:

Basic rooms

2026-07-08 • via Nuitee
R
Rayzah • solo_traveller • es
8
Pros:

The location,the staff especially olga and Hector, very helpful and hotel rooms was good clean and spacious for family of four, breakfast is adequate 😊👍

Cons:

None !

2026-07-08 • via Nuitee
F
Franco García • extended_group • gb
9
Fantástico hotel en el centro de Madrid, personal superamable
Pros:

La comodidad de las canas, la limpieza, la amplitud de la habitación, la ausencia de ruido

Cons:

Yodo estaba muy bien

2026-07-08 • via Nuitee
H
halil can • solo_traveller • tr
10
Pros:

Odanın büyüklüğü

Cons:

Kahvaltı hergün aynı olması

2026-07-07 • via Nuitee
M
Martha Helena • family_with_children • co
9
Maravillosa
Pros:

Todo me encantó pero en especial su buena ubicación cerca a todo en un barrio seguro y bonito, la atención de los recepcionistas excelente muy atentos.

Cons:

Me gustó mucho mi habitación grande y cómoda solo mejoraría el baño que aclaro es grande y bonito solo necesita que le solucionen el recorrido del agua para que no moje todo el baño y pueda ser peligroso para personas mayores.

2026-07-07 • via Nuitee
I
Ian • solo_traveller • gb
9
Incredible place
Pros:

Huge, clean and comfortable room in a fantastic location. Very friendly and helpful staff.

Cons:

In room coffee mugs didn't fit in coffee machine and coffee supplies could be topped up when room is cleaned.

2026-07-07 • via Nuitee
B
Bilal • family_with_children • us
10
No complaints. It was better than expected.
Pros:

Modern, beautiful, clean and comfortable. AC and hot water worked great.

2026-07-06 • via Nuitee
J
JUAN • family_with_children • uy
8
Estuvimos unos días en Madrid con 3 nietos adolescentes y el alojamiento fue perfecto para lo que necesitábamos
2026-07-06 • via Nuitee
H
H.M. • couple • nl
8
Geweldig,
Pros:

Mooie locatie dichtbij Gran Via en schoon en comfortabele kamer.

2026-07-06 • via Nuitee
S
Samuel • couple • es
9
2026-07-06 • via Nuitee