Facilities

Free breakfast
Fitness facilities
Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Clean and comfortable rooms
Excellent breakfast variety
Cons:
Small bathroom size
Issues with USB chargers
Noise from construction nearby

Categories

Cleanliness
8.21
Multiple reviews mention clean rooms and attentive cleaning staff, indicating a strong focus on cleanliness.
Service
9.68
Several reviews highlight outstanding and friendly staff, with specific mentions of individuals providing excellent service.
Location
9.22
Good location mentioned with easy access to nearby attractions and restaurants.
Room Quality
8.67
Rooms are described as comfortable and modern, though some reviews mention issues with size and amenities.
Amenities
8.7
Mention of modern features and conveniences, although some areas for improvement noted.
Value for Money
9.16
Positive sentiment regarding overall value, with guests feeling satisfied with their investments.
Food and Beverage
9.21
The breakfast and bar services receive positive feedback, indicating a strong area for guest satisfaction.
Overall Experience
9.18
Overall positive experiences shared with a consistent sentiment about returning to the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:20

Property Description

Escape to a haven of luxury and comfort at Melia Ibirapuera, nestled in the vibrant Moema district of São Paulo.

Recreational Oasis
Unwind after a day of exploration in our luxurious indoor pool or recharge in the invigorating sauna. For the fitness enthusiasts, our state-of-the-art fitness center is just what you need to stay active during your stay.

Culinary Delight
Savor international cuisine at our on-site restaurant, DOK, or enjoy room service for a cozy dining experience. Start your day with a complimentary local cuisine breakfast served daily from 6:00 AM to 10:00 AM, ensuring a delicious start to your adventures.

Business & Events
With over 2,777 square feet of flexible event space and 12 well-equipped meeting rooms, our hotel is an ideal venue for business travelers and special occasions alike.

Don't miss the chance to experience Melia Ibirapuera—book your stay today for an unforgettable getaway!

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • Pool access available from 6:00 AM to 8:00 PM.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 217 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
O
Ornella • solo_traveller • br
7
2026-05-16 • via Nuitee
R
rafael • solo_traveller • br
9
2026-05-16 • via Nuitee
V
Vanessa • solo_traveller • br
9
Excelente!
Pros:

Quartos limpos e organizados. Comida do restaurante ótima com preparo rápido.

Cons:

Cafe da manha sem opçao para quem tem restrições, sugiro a inclusao de proteina como frango desfiado ou carne moída para tapioca pelo menos.

2026-05-15 • via Nuitee
J
JOSE • extended_group • br
9
2026-05-15 • via Nuitee
A
Ana Luzia • couple • br
8
2026-05-15 • via Nuitee
P
pmion • solo_traveller • ar
8
Pros:

Buen desayuno y buena ubicaciòn.

2026-05-11 • via Nuitee
A
Andrea Pompilio • solo_traveller • br
9
Padrão Melia, me hospedaria novamente
Pros:

Boa localização, hotel bem confortável cheiroso. Utilizei a academia e a piscina aquecida, gostei muito dos dois. O café da manhã é excelente, várias opções, omelete feito na hora, tapioca, sucos tudo delicioso. Recepção amigável e quartos bem confortáveis, apesar do banheiro ser um pequeno. Sente-se o padrão Melia, me hospedaria novamente.

Cons:

Corredores um pouco escuros.

2026-05-11 • via Nuitee
W
Wilson Roberto • solo_traveller • br
9
2026-05-11 • via Nuitee
M
Melissa • couple • br
8
2026-05-09 • via Nuitee
K
Kátia • couple • br
10
2026-05-08 • via Nuitee
D
David • solo_traveller • gb
7
not sure if I will return
Pros:

not much

Cons:

location, overall vibe, rooms

2026-05-08 • via Nuitee
S
STEFAN • solo_traveller • ro
9
2026-05-07 • via Nuitee
S
STEFAN • solo_traveller • ro
8
2026-05-07 • via Nuitee
G
Guilherme • couple • br
10
Pros:

2º vez que hospedei nesse hotel, café da manhã maravilhoso nao tenho oque reclamar

2026-05-06 • via Nuitee
M
Marisa • couple • br
9
2026-05-05 • via Nuitee
E
Ethel Cristine • solo_traveller • br
9
Refúgio para relaxar e curtir SP
Pros:

Hotel super bem localizado. Quarto com espaço bom, equipado e silencioso, além de camas confortáveis. Banheiro bem equipado com shampoo, condicionador e sabonete líquidos de excelente qualidade. Chuveiro muito bom. Tudo muito limpo. Café da manhã excelente, com muita variedade e ambiente ótimo. Academia, piscina e sauna ok. Facilidade de transporte e locomoção pela cidade com mercado bem próximo. Equipe de funcionários simpáticos e super prestativos.

Cons:

O banheiro poderia ser mais espaçoso, em especial o box.

2026-05-05 • via Nuitee
C
Carolina • couple • br
8
2026-05-05 • via Nuitee
C
Carolina • couple • br
10
2026-05-04 • via Nuitee
F
F Fonseca • family_with_children • br
3
Pros:

De quase nada!

Cons:

O hotel está caindo aos pedaços, tanto as areas comuns quanto o quarto precisam de reforma urgente! Na recepção o piso está gasto e os papeis se parede rasgados, no quarto quase tudo está velho e as paredes descascadas e manchadas. O ar-condicionado (que dá pea notar que é muito antigo pelo ultrapassado controle analógico) não desliga. Ru e minga família passamos frio a noite toda, pois o ar ficou na temperatura mínima com ventilação maxima a noite toda. Reclamamos. Queriam mandar um técnico de manutenção de madrugada, com todos nós de pijama. Totalmente inadequado. Por que não viram isso antes de nos colocar no quarto? O pessoal do hotel é indiferente às reclamações, beirando muitas vezes a grosseria. O mesmo se aplica aos manobristas (fiquei com muito receio de deixar meu carro com eles). Enfim, caríssimo pelo que oferecem! Umas das piores experiências de hotel que tive na vida! Não recomendo...

2026-05-04 • via Nuitee
F
Francisco Lopes • couple • br
9
2026-05-04 • via Nuitee