Staycity Aparthotels Edinburgh West End

Hotels
8.6 (6520 reviews)
11 Brandfield Street , Edinburgh , gb

Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Cons:
Cleanliness issues
Overpriced
Comfort complaints

Categories

Cleanliness
7.9
Some reviews indicated issues with cleanliness, specifically regarding mould.
Service
9.4
Staff are very friendly and accommodating, positive mentions across several reviews.
Location
9.4
Great location mentioned in multiple reviews, close to grocery shops and tourist spots.
Room Quality
8.4
Rooms generally spacious and comfortable but with some complaints regarding bed comfort.
Amenities
8.4
Fully functional kitchen and laundry, but sofa bed not comfortable.
Value for Money
7.4
Some reviews indicated that the hotel was overpriced.
Food and Beverage
8.9
No specific mentions but basic amenities provided.
Overall Experience
9
Overall positive sentiment despite some issues, mainly a good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:01

Property Description

Convenient Location
Staycity Aparthotels Edinburgh West End offer a prime location just 0.5 miles from Edinburgh Haymarket Rail Station, making it easy to explore the city.

Fully Equipped Accommodations
The apartments and townhouses boast fully equipped kitchens and stylish lounge areas with modern amenities like LCD TVs and DVD players, providing a comfortable stay for guests.

On-Site Facilities
Guests can enjoy the convenience of on-site washing machines, dishwashers, and ironing facilities. Additionally, the presence of an elevator and available parking ensure a hassle-free experience during your stay.

Experience the best of Edinburgh with Staycity Aparthotels Edinburgh West End - book now for a memorable stay!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

When booking 3 accommodations units or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 14 per day.

Location

Guest Reviews

8.6
Based on 6520 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.4
Food and Beverage: 8.9
Overall Experience: 9
O
Onanong solo_traveller ie
9
2026-04-11 via Nuitee
E
Elizabeth couple gb
10
2026-04-11 via Nuitee
K
Kimberley family_with_children ie
6
Location was good the cleanliness etc of the apartment was a let down which was a shame as we had read such good reviews
Pros:

The location was good just a short walk from the castle and we were a small stroll to fountain park which was good for the kids

Cons:

The property wasn’t clean, it was like a oven which made it uncomfortable for sleep and getting ready, luckily there were two fans we had these on and the windows open and it was still stuffy, the bed was also like a brick, we stayed on the 3rd floor 2 bed apartment with sofa bed, little things like the shower gels etc were empty the bedding was dirty for the sofa bed, it will only allow me to add 4 photos so i have added 4 with my review, it says alot if even my 11 year old wanted to have his socks on and not walk barefoot

2026-04-10 via Nuitee
E
Elisa family_with_children it
8
ottima scelta
Pros:

l'ampiezza delle stanze.
la comodità rispetto al centro storico.
la silenziosità.

Cons:

ho trovato 5/6 crackers sotto al divano letto, briciole e polvere intorno al divano, indicando quindi che non era stato adeguatamente pulito...
aumenterei la dotazione di stoviglie.

2026-04-10 via Nuitee
J
Jeff family_with_children gb
10
Gorgeous apartment amazing staff
Pros:

The staff were extremely nice and helpful. My son suffers with anxiety disorder and was sadly sick, the staff were amazing dealing with it and providing fresh bed linen within moments of being informed. Truly wonderful handling it all.

Cons:

My son being ill. But that was not the hotel or staffs fault

2026-04-09 via Nuitee
M
Miguel family_with_children es
10
2026-04-09 via Nuitee
N
Nataliia family_with_children ua
9
Cons:

There was an unpleasant smell in the tap water

2026-04-08 via Nuitee
R
Richard family_with_children gb
8
2026-04-08 via Nuitee
S
Sergio extended_group it
9
2026-04-07 via Nuitee
E
elena family_with_children it
8
Buono, ma da migliorare
Pros:

Lo staff super gentile, collaborativo e accogliente pronto a rispondere a qualsiasi necessità. Ottima posizione per visitare il centro

Cons:

Se devo essere onesta non ho trovato la stanza pulita secondo i miei standard. Non mi interessa il lusso, ma la pulizia e l’igiene sono fondamentali. Lenzuola e asciugamani assolutamente puliti. Però ho trovato water e microonde sporchi, e una tazza con dentro dei chicchi di riso. A parte la carta igienica che era fornita in buona quantità, suggerirei qualche accessorio in più sia in cucina che in bagno (tovaglioli, spugne, cuffia, saponette…). In ultimo essendo in 4 avrei preferito trovare il divano letto già fatto. La struttura ha un grande potenziale e uno staff molto cordiale e operativo quindi suggerirei qualche miglioramento visti i prezzi.

2026-04-07 via Nuitee
M
Miriam family_with_children gb
6
Decent stay, definitely more 3 stars than 4 though!
Pros:

Spacious apartment with huge beds. Very nice staff who were helpful. Great location and secure parking!

Cons:

The apartment bathroom and kitchen area was quite tired, one of the floor tiles was missing in the living area and the bathroom floor was poorly installed laminate with bubbles underneath… apartment would be amazing with a better maintenance/refurbishment.

2026-04-07 via Nuitee
L
Laura extended_group es
10
2026-04-06 via Nuitee
L
Lucía couple es
10
100% recomendable, volveré.
Pros:

Todo: la ubicación, el apartamento, me volvería a quedar en el mismo sitio. Las fotos son reales y está nuevo con todas las comodidades.

2026-04-06 via Nuitee
R
Roman couple ru
4
At the moment, the price does not match the quality offered.
Pros:

Spacious room with plenty of space.
Convenient location: close to bus stops, the train station, and the city center.
Quiet on the window side, no disturbance during sleep or rest.
Fully equipped with necessary kitchenware and appliances.

Cons:

Cleanliness was below expectations. The room was genuinely dirty.
When we moved the chair and table closer to the window, we found significant dust and dirt underneath and had to clean it ourselves.
A lot of dust under the bed as well.
Bathroom floors were dirty.
The carpet in the room was in poor condition, so we rolled it up and put it aside immediately.

The armchair is in bad condition: armrests are loose and unstable, making it uncomfortable to use.

Bed: we understood in advance that it would be two single beds combined, which is usually not an issue. However, in this case:
• two separate and different mattresses;
• the bed frame is very light and on cheap plastic wheels;
• beds constantly move apart, creating a gap in the middle;
• pillows are very thin and uncomfortable.

The shower lacks a handheld showerhead, even though the fitting for it is present. It’s not always convenient to use only the overhead (rain) shower.

Windows need sheer curtains. Currently, there is either blackout or nothing at all. During the day, blackout curtains are not practical, but without any curtains there is no privacy — windows face directly towards neighbors.

2026-04-06 via Nuitee
C
Cátia family_with_children pt
9
Foi uma estadia maravilhosa.
Pros:

Das dimensões e do conforto.

Cons:

Nada a apontar.

2026-04-05 via Nuitee
J
Judy Ann couple es
10
Pros:

The apartment is big and clean. I like the king bed size.

Cons:

It’s very hot and quite difficult to sleep. There’s no air conditioning

2026-04-05 via Nuitee
P
Paresh extended_group gb
8
Pros:

Liked having a kitchenette and separate bedroom. Good location

Cons:

Our room was tired , cracks on cooker , wardrobe doors stuck ,bathroom stained flooring and generally felt needed little freshen up . However spent very little time in room and was clean and quiet so would stay again

2026-04-05 via Nuitee
D
David family_with_children ie
10
David Kearney
Pros:

Really enjoyed our stay, the staff were exceptionally helpful, the apartment was immaculate and very central to all of the attractions, I would highly recommend them and we will definitely be returning.

Cons:

Nothing

2026-04-04 via Nuitee
N
Nelnish family_with_children gb
1
2026-04-04 via Nuitee
D
Devon family_with_children id
10
It was great! Easy walk to restaurants and the castle. Place was clean and had everything we needed. The staff was very
Pros:

They had king size bed and the twin room could be pushed together to make a king

2026-04-04 via Nuitee