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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Daily housekeeping
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Kid meals
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Kid-friendly buffet
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Baby safety gates
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Wine/champagne
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Coffee Shop on site
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Pet bowls
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Pet basket
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Strollers
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Guest room sealed after cleaning
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Boutique Hotel near Retiro Park
Chic Rooms with Modern Amenities
Indulge in the stylishly decorated rooms at Petit Palace Savoy Alfonso XII, equipped with all the modern comforts you need for a relaxing stay, from a flat-screen TV to a laptop safe and minibar. The elegant brown and white decor creates a soothing ambiance, while the well-appointed bathroom with quality amenities ensures a comfortable experience.
Convenient Services and Facilities
Start your day with a delicious breakfast buffet in the cozy breakfast room before exploring the vibrant city of Madrid. Take advantage of the 24-hour reception and tour desk for all your needs, and don't forget to borrow a free bicycle to roam around the city. With nearby parking available for your convenience, visiting iconic attractions like the Prado and Reina Sofia Museums becomes a breeze.
Book now and experience luxury in the heart of Madrid at Petit Palace Savoy Alfonso XII.
• Depending on the season, air conditioning or heating is provided.
• The pet fee is EUR 25 per pet per stay.
• Reservations of more than 5 rooms may be subject to special conditions and additional supplements.
• Reservations of more than 10 nights may be subject to special conditions and additional supplements.
• Please note that all special requests are subject to availability and may incur additional charges.
• The property will send guests online check-in instructions 7 days before arrival.
• If you wish to use the airport shuttle, you must contact the hotel before arrival. This service carries a supplement.
• Smoking, consuming illegal substances or holding bachelor/ette parties, parties or similar events is not permitted in this accommodations. Failure to comply with this rule will entail penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Location
Spotlessly clean
Bus-ride and short walk away from the airport
Huge balcony
Furniture and cushions on the balcony a bit dated.
La atención del personal y ubicación. NADA MÁS
habitación instalaciones etc
Location is excellent, across from retiro park and close to Alcalá and other good areas
Mooi hotel op een prachtige locatie
Niets
Location was great. Room was large as expected. Staff was very nice.
Toilets seems to be a little old. May need some update. Nespresso coffe machine would be better. And a little carpet on the floor might soften the mood.
desayuno
alfombras de los pasillos a las habitaciones sucias, respaldar de la cama revestido en cuero roto, colchon hundido, griferias del baño gastada con juego, abertura del bacon toda despintada y con madera podrida, vidrios exteriores sucios.
The room is spacious and clean, the breakfast is awesome!
La ubicación es muy buena.
La experiencia no está a la altura del precio. Por casi 400 € la noche, sorprende la ausencia de amenities básicos (pañuelos, vaso para el cepillo de dientes, algodones o bastoncillos, que además hubo que pedir en recepción y nos dieron con cuentagotas), la falta de zonas comunes cómodas y unas sábanas con manchas. Son detalles básicos que, en un hotel de esta categoría y precio, deberían estar cuidados.
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