Petit Palace Savoy Alfonso XII

Hotels
•
Petit Palace Hoteles
9 (2398 reviews)
Alfonso XII, 18 , Madrid , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Friendly staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
8.14
Some reviews mentioned issues with cleanliness, particularly in room size and condition.
Service
9.61
Consistently highlighted as attentive and friendly across multiple reviews.
Location
9.65
Frequently mentioned as excellent, close to major attractions.
Room Quality
8.6
Large rooms mentioned, but some reviews noted the need for updates.
Amenities
8.63
Breakfast options were praised, though some amenities were seen as lacking.
Value for Money
8.09
Mixed sentiments regarding pricing in relation to room quality.
Food and Beverage
9.64
Breakfast and food quality were consistently praised.
Overall Experience
9.61
Overall, guests expressed high satisfaction in their experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:05

Property Description

Luxurious Boutique Hotel near Retiro Park

Chic Rooms with Modern Amenities
Indulge in the stylishly decorated rooms at Petit Palace Savoy Alfonso XII, equipped with all the modern comforts you need for a relaxing stay, from a flat-screen TV to a laptop safe and minibar. The elegant brown and white decor creates a soothing ambiance, while the well-appointed bathroom with quality amenities ensures a comfortable experience.

Convenient Services and Facilities
Start your day with a delicious breakfast buffet in the cozy breakfast room before exploring the vibrant city of Madrid. Take advantage of the 24-hour reception and tour desk for all your needs, and don't forget to borrow a free bicycle to roam around the city. With nearby parking available for your convenience, visiting iconic attractions like the Prado and Reina Sofia Museums becomes a breeze.

Book now and experience luxury in the heart of Madrid at Petit Palace Savoy Alfonso XII.

Important information:

• Depending on the season, air conditioning or heating is provided.

• The pet fee is EUR 25 per pet per stay.

• Reservations of more than 5 rooms may be subject to special conditions and additional supplements.

• Reservations of more than 10 nights may be subject to special conditions and additional supplements.

• Please note that all special requests are subject to availability and may incur additional charges.

• The property will send guests online check-in instructions 7 days before arrival.

• If you wish to use the airport shuttle, you must contact the hotel before arrival. This service carries a supplement.

• Smoking, consuming illegal substances or holding bachelor/ette parties, parties or similar events is not permitted in this accommodations. Failure to comply with this rule will entail penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 2398 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 9.64
Overall Experience: 9.61
C
Corine • couple • gb
6
Average hotel - very good location
Pros:

Well located

Cons:

Reception staff on arrival was not friendly, no help with luggage or showing the room even offered - cafeteria staff very nice - room was noisy (close to a main road and no good double glasing) - breakfast area really dark

2026-03-12 • via Nuitee
N
Nino • extended_group • ge
9
2026-03-12 • via Nuitee
H
Henry Olaf • family_with_children • ar
8
2026-03-12 • via Nuitee
V
Vael • couple • tr
8
2026-03-12 • via Nuitee
P
paul • couple • ie
9
Lovely hotel, great location, very helpful staff and comfortable room.
Pros:

We had a very early arrival and the room was ready, which was un expected but very welcome.

Cons:

There was no Bar from what we could see and Restaurant was empty.

2026-03-11 • via Nuitee
S
Shane • family_with_children • gb
9
Pros:

El personal del hotel es muy acogedor y muy atento. Es gente muy amable.

Cons:

Si tu vecino es mal educado y habla de voz alta se puede oírlo todo por las paredes.

2026-03-09 • via Nuitee
I
ISABEL • extended_group • es
9
Muy buena
Pros:

Desayuno fantástico
Ubicacion ideal

2026-03-09 • via Nuitee
C
Christine • couple • de
10
Pros:

Perfekte Lage . Wunderschönes Hotel .

2026-03-09 • via Nuitee
M
maria fulvia • couple • it
5
2026-03-08 • via Nuitee
L
Lidia • solo_traveller • be
7
Buena ubicación pero dónde están las 4 estrellas
Pros:

La localización

Cons:

Para ser un 4 estrellas, deja mucho que desear. La calidad de los muebles de la habitación, el hecho de tener gel y champú 2en1, no me parece digno de un 4 estrellas. Luego, pero eso ya es cuestión de gustos, la habitación y la caligrafía utilizada por el hotel no son nada bonitas. Una pena

2026-03-08 • via Nuitee
J
Jose María • solo_traveller • es
7
Pros:

Ubicación excepcional y personal súper atento y simpático.

Cons:

La decoración de la habitación era muy pobre. Muebles traídos de algún sitio puesto sin ton, ni son. Con ese palacete, deberían de haber creado un lugar para el recuerdo.

2026-03-06 • via Nuitee
T
Tatiana • couple • il
9
2026-03-05 • via Nuitee
I
Ivan • couple • bg
7
Grear location but feels outdated
Pros:

Location just opposite great park and nice neighbourhood

Cons:

Not as impressive compared to sister hotel nearby. Feels not comfortable as expected. Need some refurbishing

2026-03-04 • via Nuitee
J
Jesus Ramon • couple • mx
9
Pros:

Todo super bien muy buen desayuno y todo el personal muy amable

2026-03-03 • via Nuitee
M
M • family_with_children • ar
7
Pros:

Ubicación frente al Parque del Retiro.

Cons:

Nos tocó una habitación en un sector que estaba en obra.

2026-03-02 • via Nuitee
A
Alfredo • family_with_children • es
10
Perfecto.
Pros:

Me gusto mucho la atención del personal en general fueron muy serviciales y siempre estaban muy atentos.

Cons:

El horario del bar

2026-03-02 • via Nuitee
S
Sophia • couple • at
4
Pros:

Lage, Mitarbeiter waren freundlich, gutes Frühstücksbuffet

Cons:

Zimmer war absolut unsauber, Dusche hatte bereits Schimmelbefall, Polster war dreckig, Staub überall. Leider war das Zimmer, für das was geboten war, zu teuer. Meiner Meinung entsprach das Zimmer nicht dem 4-Sterne-Standard. Schade.

2026-03-02 • via Nuitee
J
Joe • couple • es
8
2026-03-02 • via Nuitee
E
Elisa • extended_group • it
8
2026-03-01 • via Nuitee
J
Jan en Martine • family_with_children • be
9
Pros:

Locatie

Cons:

Niets in t bijzonder

2026-03-01 • via Nuitee