Hotel Massena

Hotels
8.3 (1367 reviews)
16 Rue Tronchet , Paris , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Expensive breakfast
Service complaints

Categories

Cleanliness
7.69
Some guests reported issues with room cleanliness.
Service
8.66
Most reviews mentioned friendly and helpful staff, though some had complaints.
Location
9.2
Frequently praised for its excellent location near key attractions.
Room Quality
8.15
Generally comfortable, but some noted small room sizes.
Amenities
8.18
Basic amenities met expectations, although some found breakfast options expensive.
Value for Money
8.14
Value perceived as okay, considering the location, but some mentioned higher prices not justified.
Food and Beverage
7.69
Breakfast perceived as expensive with limited options.
Overall Experience
8.66
Most guests enjoyed their stay and would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:07

Property Description

Central Location in Madeleine District
Hotel Massena, just a short stroll from Opéra Garnier, is situated in the trendy Madeleine district. Perfect for exploring the city, this contemporary hotel offers free Wi-Fi and stylish rooms adorned with the hotel's signature colors.

Charming Accommodations
Each room at Massena is uniquely decorated and features modern amenities such as a TV with satellite channels, air conditioning, and a minibar. Some rooms even boast original wooden beams, adding a touch of character to your stay.

Convenient Facilities
Start your day in the pink and grey breakfast room with a delicious continental buffet. Take advantage of the 24-hour reception and internet terminal in the cozy lounge. With Galeries Lafayette and Printemps nearby, Hotel Massena is the ideal choice for your Parisian getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CDG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 1367 reviews
Cleanliness: 7.69
Service: 8.66
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 8.66
A
Ana • couple • hr
9
Pros:

Lokacija

Cons:

Vrata od kupaonice su staklena pa kroz njih prodire svjetlo u sobu kada se koristi nocu te se ne mogu zatvoriti dobro

2026-03-13 • via Nuitee
W
william • solo_traveller • us
2
see above
Cons:

a p0or value for the money with uncomfortable beds and tiny, unclean rooms

2026-03-12 • via Nuitee
I
Isabelle • solo_traveller • be
10
A refaire
Pros:

Localisation

2026-03-10 • via Nuitee
M
Maria • solo_traveller • ru
8
Отличное место для начала знакомства с Парижем.
Pros:

Отличная локация: рядом Опера, рядом метро (Мадлен).
Удобные матрасы.
Всё базовое есть в номере.
Открываются окна.

Cons:

За всё надо платить. Считаю бутылка воды должна быть обязательно каждый день-бесплатно.
Чистота тоже важно-базово убирать под шкафом и протирать окна.
Маленькие номера.

2026-03-09 • via Nuitee
K
Keslayne • couple • es
8
Buena experiencia
Pros:

Ubicación

Cons:

Vistas de la ventana

2026-03-08 • via Nuitee
K
Katrine • solo_traveller • dk
7
2026-03-08 • via Nuitee
H
Hana • couple • cz
10
Super friendly staff, clean and well located
Pros:

Very well located, nearby metro station and very close to main sights.
Staff was always very friendly and helpful. Rooms and facilities were super clean :) very good choice if you’re looking for a comfortable stay in Paris.

2026-03-08 • via Nuitee
D
Davide Sandrini • solo_traveller • it
7
2026-03-05 • via Nuitee
H
Humblet • solo_traveller • be
8
Pros:

Très bien dans l'ensemble

Cons:

Bizarre de devoir donner les cles en sortant, pas sur de la sécurité :/

2026-03-01 • via Nuitee
K
Karina • family_with_children • am
10
2026-02-28 • via Nuitee
J
JEROME • solo_traveller • fr
3
Une mauvaise nuit
Pros:

Bien placé.

Cons:

Il faisait beaucoup trop chaud.
Le système de climatisation n’était pas adapté à une petite chambre comme celle que j’avais.
Les deux lits simples rapproché étaient inconfortable (trou au milieu donc mal au dos).
Aucune isolation phonique. J’entendais les voisins très distinctement. L’accueil n’a pas été bon.

2026-02-27 • via Nuitee
A
Assemgul • solo_traveller • kz
8
Pros:

Расположение,чистота

Cons:

То что ключи нужно оставлять,тесный номер

2026-02-24 • via Nuitee
N
Nicoletta • solo_traveller • it
9
2026-02-24 • via Nuitee
D
Daniel • couple • es
9
Estancia perfecta
Pros:

Amabilidad del personal de recepción y calidad-precio del hotel.

2026-02-24 • via Nuitee
R
RAUX • solo_traveller • fr
9
Pros:

Emplacement
Petit balcon
Amabilité du personnel
Propreté
Décoration

Cons:

La télé est un peu petite

2026-02-23 • via Nuitee
L
Laerte Assumpção • couple • br
10
Excelente
Pros:

Localização

Cons:

Nada

2026-02-22 • via Nuitee
M
Marco • solo_traveller • it
6
2026-02-12 • via Nuitee
F
Frederic • solo_traveller • mu
9
2026-02-12 • via Nuitee
A
Adolfo • couple • es
7
2026-02-12 • via Nuitee
L
LILLIAM • solo_traveller • do
6
2026-02-11 • via Nuitee