Hotel Massena

Hotels
8.3 (1450 reviews)
16 Rue Tronchet , Paris , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Expensive breakfast
Service complaints

Categories

Cleanliness
7.69
Some guests reported issues with room cleanliness.
Service
8.66
Most reviews mentioned friendly and helpful staff, though some had complaints.
Location
9.2
Frequently praised for its excellent location near key attractions.
Room Quality
8.15
Generally comfortable, but some noted small room sizes.
Amenities
8.18
Basic amenities met expectations, although some found breakfast options expensive.
Value for Money
8.14
Value perceived as okay, considering the location, but some mentioned higher prices not justified.
Food and Beverage
7.69
Breakfast perceived as expensive with limited options.
Overall Experience
8.66
Most guests enjoyed their stay and would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:07

Property Description

Central Location in Madeleine District
Hotel Massena, just a short stroll from Opéra Garnier, is situated in the trendy Madeleine district. Perfect for exploring the city, this contemporary hotel offers free Wi-Fi and stylish rooms adorned with the hotel's signature colors.

Charming Accommodations
Each room at Massena is uniquely decorated and features modern amenities such as a TV with satellite channels, air conditioning, and a minibar. Some rooms even boast original wooden beams, adding a touch of character to your stay.

Convenient Facilities
Start your day in the pink and grey breakfast room with a delicious continental buffet. Take advantage of the 24-hour reception and internet terminal in the cozy lounge. With Galeries Lafayette and Printemps nearby, Hotel Massena is the ideal choice for your Parisian getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CDG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 1450 reviews
Cleanliness: 7.69
Service: 8.66
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 8.66
L
Lopez sanchez • solo_traveller • aw
10
Optima
Pros:

La privacidad

Cons:

Tener q dejar las llaves en el loby antes de cada salida

2026-05-02 • via Nuitee
M
Madalina Iuliana • couple • fr
8
2026-05-01 • via Nuitee
V
Veronica • solo_traveller • us
10
Best area , centric
Pros:

Number one you cannot be in a best area between Madeline Church and Primtemp , very chic neighborhood , centric , you can walk to many of the interest points in París

2026-04-30 • via Nuitee
B
Bappy kummer • extended_group • bd
7
2026-04-29 • via Nuitee
C
Claude • solo_traveller • ch
8
Pros:

chambre, qualité de l'accueil, proximité métro 14
amabilité de tout le personnel, cadre du petit-déjeuner

2026-04-29 • via Nuitee
N
Nora • extended_group • es
1
Pésima
Pros:

nada.

Cons:

Habitación pequenisima sin espacio para nada.

2026-04-28 • via Nuitee
G
Gabriela • solo_traveller • pl
8
2026-04-28 • via Nuitee
G
Graciela • couple • ar
10
Ubicación. Atención. Limpieza.
Pros:

La ubicación, atención del personal y la limpieza. La cama es comodísima. Silencioso. La habitación no es muy grande pero suficiente para dos carry on. Buena luz, con el plus de luz de lectura en cada lado de la cama. Además, paca eléctrica con sobres de infusiones para preparar. Volvería con seguridad.

Cons:

Todo estuvo bueno. La habitación no tenía vista buena pero la verdad es que no importó porque sólo estuvimos en el hotel para dormir y ducharnos.

2026-04-26 • via Nuitee
A
Alex • solo_traveller • ch
10
Super place, will return.
Pros:

Outstanding location, very nice and comfortable room, clean bathroom.

2026-04-26 • via Nuitee
C
Cedric • family_with_children • fr
7
Bien situé, pas trop cher, on entend le métro passer sous l’hôtel mais cela s’arrête à partir de 22h
Pros:

Hôtel bien situé pour visiter Paris, personnel présent 25/24h c’est un plus.
On entend le métro passer sous l’hôtel, mais tout s’arrête après 22h, nuisance acceptable.

2026-04-24 • via Nuitee
H
Helene • solo_traveller • fr
5
Pros:

Bon accueil du personnel, propreté, emplacement

Cons:

Trop chaud dans la chambre. Clim ne fonctionnait pas.

2026-04-21 • via Nuitee
M
mr321 • solo_traveller • bg
8
2026-04-19 • via Nuitee
O
olivier • family_with_children • fr
9
Pros:

Emplacement, qualité de la literie

2026-04-19 • via Nuitee
L
Leyli • solo_traveller • ru
10
Pros:

Очень удобное расположение отеля. Приветливый персонал. Чистое белье.

2026-04-17 • via Nuitee
G
Gabriel • couple • es
8
2026-04-16 • via Nuitee
M
Manfredi • couple • it
8
recommended
Pros:

Nice hotel in the city centre a minute walk from the metro station. It is close to attractions and in a perfect location. The room was clean and sufficiently comfortable. The staff was nice. Recommended for a short break in Paris.

Cons:

Breakfast could be improved, food selection and quality were nearly sufficient considering the high price. That is a strong suggestion for the hotel to improve appeal!

2026-04-15 • via Nuitee
S
Svetlana • family_with_children • ua
8
2026-04-14 • via Nuitee
V
Valerie • solo_traveller • gb
9
2026-04-14 • via Nuitee
N
Nikola • solo_traveller • rs
10
2026-04-13 • via Nuitee
N
Norman Timothy • solo_traveller • gb
8
What more can I say
Pros:

Quiet and well managed

Cons:

Nothing

2026-04-13 • via Nuitee