The Yeatman

Hotels
•
Relais & Châteaux
9.5 (1400 reviews)
Rua do Choupelo (Santa Marinha), 345 , Vila Nova de Gaia , PT

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent views
Friendly and helpful staff
Great breakfast
Cons:
Issues with bathroom cleanliness
Spa facilities not meeting all expectations
Booking issues reported

Categories

Cleanliness
8.69
Certain issues highlighted regarding bathroom cleanliness and functionality.
Service
9.99
Consistently praised for helpful and friendly staff.
Location
10
Excellent views and strategic positioning within Porto.
Room Quality
9.15
Rooms generally well-rated but with some minor complaints regarding temperature.
Amenities
9.18
Spa facilities received mixed reviews; overall good amenities.
Value for Money
9.64
Generally viewed as worth the price, with some offsetting cons.
Food and Beverage
9.69
Breakfast is noted as wonderful, overall dining experiences were positive.
Overall Experience
9.68
Most guests reported a highly satisfying stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:29

Property Description

Luxurious Spa with Panoramic Views
Indulge in relaxation at the luxury spa with a large indoor pool and hot tub offering stunning views of Oporto. Each room at The Yeatman features a private terrace for soaking up the sun.

Michelin-Starred Dining Experience
Savor exquisite Portuguese cuisine at the 2-Michelin awarded Yeatman Restaurant, paired with fine wines. Don't miss the weekly wine tastings featuring specialty Portuguese wines.

Outdoor Pool and Well-Equipped Gym
Unwind by the outdoor pool overlooking the Douro River or stay active at the contemporary gym with top-notch equipment. The Yeatman offers a perfect blend of leisure and fitness.

Experience luxury and comfort at The Yeatman - book your stay now for an unforgettable getaway.

Important information:

The Yeatman Gastronomic Restaurant - 2 Michelin Star is closed from Sat 04 Jan until Fri 13 Fev 2026.

Please note that the restaurant and Spa have a very high demand. Therefore, advanced reservation is advised in order to guarantee availability.

Special requests and preferences cannot be guaranteed. They are subject to availability upon check-in and may be subject to additional charges.

Guests bringing their pets have to contact the hotel in advance.

Any type of extra bed needs to be requested when making the booking and confirmed by management. You can use the Special Requests box when making your reservation. Supplements are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Please note that the hotel reserves the right to pre-authorize credit cards prior to arrival.

When booking more than 9 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Location

Property Video

Guest Reviews

9.5
Based on 1400 reviews
Cleanliness: 8.69
Service: 9.99
Location: 10
Room Quality: 9.15
Amenities: 9.18
Value for Money: 9.64
Food and Beverage: 9.69
Overall Experience: 9.68
C
Cheri • couple • us
10
2026-10-24 • via Nuitee
S
Satish Reddy • couple • in
9
Great hotel with friendly staff.
Pros:

The location was very good though nothing was in walking distance. Our room had a good view of the city across the river.

Cons:

We were allotted a room in the new block. We had to change two elevators and walk quite a distance to get to our room! Got lost couple of times.

2026-10-24 • via Nuitee
D
Darunzo • couple • gb
4
Pros:

The view of the river from the room.

Cons:

For a hotel that presents itself as one of Porto’s finest five-star luxury hotels, the overall experience fell far short of expectations, especially considering the extremely high price.

Food and Room Service: A Major Disappointment

One of the biggest disappointments was the food. For the price you pay to stay at The Yeatman, you would expect high-quality food that reflects the hotel’s luxury status. Instead, much of what was offered was mediocre, basic food, such as tuna sandwiches and other items that you could easily get from an ordinary takeaway.

The breakfast room service was particularly disappointing. I ordered waffles expecting freshly prepared food, ideally made by a chef. Instead, I received prepackaged, shelf-stable waffles of the kind you can buy in a grocery store. To make matters worse, the hotel charged an additional €10 surcharge just to deliver this basic, non-fresh food to the room.

My partner and I ended up having to go out and find our own food every day. This should not be necessary when staying at a hotel of this price and reputation. A luxury hotel should offer a dining experience that justifies the cost, not food that feels like something you would buy off a supermarket shelf.

Poor Maintenance and an Unacceptable Lighting Issue

The final night of our stay was especially frustrating. The lights in our room stopped working, so I called reception that evening. I was told that the issue would be fixed, but nobody came, leaving us to pack our luggage in the dark.

The following morning, I contacted reception again, only for a different staff member to say they had not heard about the problem. The lights were finally fixed approximately ten minutes before we checked out at 7 a.m. Since it was still dark outside, there was no natural light coming through the windows, and we had to get ready and finish packing in the dark.

For a hotel charging luxury prices, this level of communication and service is unacceptable.

2026-10-20 • via Nuitee
F
FRANK • couple • br
10
Pros:

Tudo perfeito, principalmente dos colaboradores, sempre atenciosos, café da manhã excepcional, e uma vista permanente do Porto que não tem como descrever

2026-10-20 • via Nuitee
A
Adamari • solo_traveller • us
5
Bien pero decepcionada, esperaba algo superior por el precio.
Pros:

Habitación amplia, bonita vista y ricas las almohadas

Cons:

Tuve problemas con el baño, la ducha no bajaba y se acumulaba el agua y en la mañana no funcionaba y no salía agua. Para poder usar la ducha siempre hubo que llamar y que vinieran a arreglarla.

2026-10-16 • via Nuitee
R
Raul • couple • us
10
Fabulous.
Pros:

Excellent in all aspects. We are so glad we chose to stay at The Yeatman .

2026-10-16 • via Nuitee
A
Alexandre • solo_traveller • br
8
Uma boa experiência
Pros:

Quartos fantásticos com linda vista para o Porto. Confortável requintado e com atendimento impecável. Bem localizado.

Cons:

Nosso quarto ficou muito longe da área social o que importava em longas caminhadas pelos corredores. Do restaurante ** no Michelin esperava mais.

2026-10-15 • via Nuitee
G
Gonçalo • couple • pt
10
2026-10-14 • via Nuitee
T
Tatiene • solo_traveller • gb
8
2026-10-13 • via Nuitee
A
Antonio • couple • br
10
2026-10-12 • via Nuitee
S
Stephen • solo_traveller • gb
9
2026-10-09 • via Nuitee
M
Martins • couple • pt
10
2026-09-19 • via Nuitee
H
Helena • couple • ch
8
Pros:

The view

Cons:

Somehow old-ish bathroom

2026-09-17 • via Nuitee
C
Caroline • couple • au
9
Luxurious and relaxing
Pros:

Location grandeur and design

2026-09-17 • via Nuitee
S
Silvio • couple • at
10
Sieben Sterne
Pros:

Das Yeatman bietet außerordentlichen Komfort, die Noblesse eines Luxushotels, eine phantastische Lage, vor allem einen sensationeller Blick auf Porto und eine hervorragende Küche.
Für uns zählt es zu den besten Hotels der Welt, jedenfalls findet es sich unter den Toperlebnissen in unserer Reisegeschichte.

Cons:

Wir können nichts kritisieren, wenn man vielleicht von der Kleinigkeit absieht, dass bei einem der beiden Waschbecken im Badezimmer "heiß" und "kalt" vertauscht waren - aber das ist genau genommen keine Rede wert.

2026-09-12 • via Nuitee
R
rpstorti • couple • br
10
Fantastic hotel. Fabulous views to Porto historic center.
Pros:

Above my expectations. Great hotel, staff and facilities. Views are completely breathtaking.

Cons:

Not many cons to mention.

2026-09-09 • via Nuitee
J
Jorge • couple • ch
10
If you have the means.. this is the ONLY place to stay when visiting Porto
Pros:

Service atmosphere view quality

Cons:

What is not to like about this full service luxury hotel that actually behaves like luxury

2026-09-08 • via Nuitee
P
Pavan • couple • gb
10
Excellent hotel with amazing staff!
Pros:

Very friendly staff who went out if their way to accommodate us! They were amazing with my fiancés allergies.

Cons:

Great spa, amazing food, room was amazing with a large hot tub! Would definitely return!

2026-09-07 • via Nuitee
S
sandra • couple • pt
9
2026-09-07 • via Nuitee
J
Joana • solo_traveller • pt
10
2026-09-06 • via Nuitee