City Express by Marriott Minatitlán

Hotels
City Express
8.4 (206 reviews)
Blvd Instituto Tecnologico Km 711 , Minatitlán , mx

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Location is convenient for shops and restaurants
Good breakfast options
Cons:
Cleanliness issues noted
High prices for basic offerings

Categories

Cleanliness
7.73
Multiple mentions of cleanliness issues, including unpleasant smells and a dirty pool.
Service
9.2
Great staff but one negative incident reported; overall service experience was good.
Location
9.24
Positive feedback regarding the convenient location close to amenities.
Room Quality
7.69
Issues with room ventilation and odors noted; some rooms described as basic.
Amenities
8.72
Amenities mentioned positively, but some deficiencies in pool and breakfast service.
Value for Money
7.68
General sentiment that prices do not match the quality of the stay, deemed expensive.
Food and Beverage
8.23
Breakfast received mixed reviews; some positive mentions but also complaints.
Overall Experience
8.7
Overall mixed experience, but with several positive aspects that justify an average rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:15

Property Description

Modern Hotel with Convenient Amenities

Gym and Free Wi-Fi: Stay active during your stay with our on-site gym and stay connected with complimentary Wi-Fi throughout the hotel.

Spacious Rooms with Essential Features: Relax in our spacious rooms with simple décor, light wood furnishings, air conditioning, flat-screen TV, and private bathroom with amenities.

Prime Location with Free Transport: Explore the city with ease as we offer free transport within a 10 km radius. Don't miss out on visiting the nearby coast and port city of Coatzacoalcos, just a short distance away.

Book now to experience comfort and convenience at Cityexpress Minatitlán!

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that when booking more than 10 rooms, different policies and additional supplements may apply.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MTT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 206 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.7
M
Martinez solo_traveller mx
8
De regular a buena
Pros:

El trato del personal, calido y amable

Cons:

El hotel debido à la gran afluncia requiere un mantenimieto mayor, en habtaciones mobiliario ropa de cama, Zona de bano, etc.

2026-03-14 via Nuitee
R
Ruiz Lara family_with_children mx
10
2026-03-11 via Nuitee
M
Merlitza couple mx
10
Placentero
Pros:

La ubicación. Limpieza

Cons:

No Hubo nada qie no me gustara

2026-03-05 via Nuitee
M
Martinez solo_traveller mx
8
Viste el hotel por razones de trabajo
Pros:

La amabilidad de su personal

Cons:

El hotel requiere un mantenimiento desde el estacionamiento, recepción, elevadores, pasillos, habitaciones y sobretodo los baños

2026-03-04 via Nuitee
A
Avila family_with_children mx
7
Pros:

Limpieza

Cons:

En toda la estancia sin servicio de cable

2026-02-28 via Nuitee
N
Noel family_with_children mx
6
Pros:

La recepcion rapida

Cons:

Falta de bellboy a la salida, no ayudaron a mi esposa con sus maletas

2026-02-22 via Nuitee
J
JESUS RAFAEL extended_group mx
9
2026-02-11 via Nuitee
L
Luis Alfredo family_with_children mx
10
2026-02-11 via Nuitee
J
JOSE ALFREDO family_with_children mx
9
Pros:

Que inmediatamente que reporté que el clima no estaba enfriando me solucionaron cambiándome de habitación y ya puse dormir 😴 a gusto.

Cons:

Que no servía el clima de l habitación que me asignaron

2026-01-27 via Nuitee
F
Favian family_with_children mx
10
Muy buen lugar en relación precio y calidad
Pros:

Habitaciones cómodas, buenas instalaciones, desayuno tipo americano básico pero suficiente para iniciar el día, café gratis

Cons:

Maquina dispensadora sin funcionar

2026-01-20 via Nuitee
J
Juan Carlos solo_traveller mx
8
2026-01-19 via Nuitee
A
Aylenn family_with_children mx
10
Pros:

Las habitaciones son muy comodas

Cons:

En general todo bien.

2026-01-11 via Nuitee
D
De La Rosa family_with_children mx
10
2026-01-11 via Nuitee
D
De La Rosa family_with_children mx
10
2026-01-11 via Nuitee
M
MARIA DEL ROCIO family_with_children mx
10
Pros:

La limpieza

Cons:

Nada

2026-01-09 via Nuitee
A
Abril couple mx
10
Está bien
Pros:

Me gustó la ubicación

Cons:

La alberca estaba muy pequeña fría y además un poco sucia.
El agua de la regadera se salía por todo el baño

2026-01-03 via Nuitee
I
IrinaTorres couple mx
10
2026-01-02 via Nuitee
L
Luis family_with_children mx
9
2025-12-31 via Nuitee
S
Stephanie couple mx
7
Comfy bed, good AC. No hot water
Pros:

Location to
Local amenities

Cons:

Parking, language barrier, breakfast

2025-12-29 via Nuitee
M
Mónica solo_traveller mx
8
Pros:

Lo cómodo de la cama, agua caliente

Cons:

Mal olor de habitación.
El desayuno feo, el huevo crudo
No había lo suficiente para los huéspedes hospedados,
Mal humor de la sra que atendia

2025-12-26 via Nuitee